TL* THE CONTACT OWNED A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT 50 MPH, OTHER DRIVERS BEGAN TO ALERT HIM THAT THERE WAS FIRE EMERGING FROM UNDERNEATH THE VEHICLE; THERE WERE NO WARNING SIGNALS ALERTING THE CONTACT OF THE FIRE. THE CONTACT PULLED OVER AND NOTICED THE FIRE COMING FROM UNDER THE FR…
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TL* THE CONTACT OWNED A 2015 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT 50 MPH, OTHER DRIVERS BEGAN TO ALERT HIM THAT THERE WAS FIRE EMERGING FROM UNDERNEATH THE VEHICLE; THERE WERE NO WARNING SIGNALS ALERTING THE CONTACT OF THE FIRE. THE CONTACT PULLED OVER AND NOTICED THE FIRE COMING FROM UNDER THE FRONT DRIVER SIDE TIRE. THE CONTACT CALLED 911 AND BY THE TIME THE FIRE DEPARTMENT REACHED HIM, THE VEHICLE WAS TOTALED. THERE WERE NO INJURIES DUE TO THE FIRE, AND THE CONTACT FILED BOTH A FIRE AND POLICE REPORT. THE VEHICLE WAS FIRST TOWED A JUNK YARD AND THEN TO THE CONTACT'S HOME. THE CONTACT CALLED THE DEALERSHIP (RICK CASE HYUNDAI 925 N STATE RD 7, PLANTATION, FL 33317 (954) 388-9627) AND THE CONTACT WAS REFERRED TO A PRE-OWNED SALES MANAGER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #11232516
104,000 miles · Jun 30, 2019
EnginePower TrainUnknown Or Other
BOUGHT NEW 2015 2017 PAID OUT OF POCKET FOR AN EXHAUST REPLACEMENT $1,500 APRIL 2019 WENT THROUGH OIL CONSUMPTION TESTING. CAR ENGINE WAS REPLACED JUNE 2019 TRANSMISSION WENT OUT MILEAGE 105K CAR WAS IN MOTION WHEN ALL OF THIS WENT UP HAVE COPIES OF RECEIPTS
NHTSA ODI #11228557
70,000 miles · May 17, 2019
Electrical SystemEngineUnknown Or OtherFireInjury
HYUNDAI RECALL. I AM A 65 YEARS OLD, I PURCHASED THIS CAR ON NOV 2018 AND AS I WAS DRIVING TO WORK ON THE HIGHWAY, THE CAR CAUGHT ON FIRE, THE FLAMES CAME THROUGH THE FLOOR PANEL AND THROUGH THE VENTS. MY ENTIRE AREA WHERE THE GAS & BRAKE PEDAL ARE BURNED UP, THE RADIO AREA AND CONSOLE AREA IS CHARRED BEYOND RECOGNITION. BY TH…
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HYUNDAI RECALL. I AM A 65 YEARS OLD, I PURCHASED THIS CAR ON NOV 2018 AND AS I WAS DRIVING TO WORK ON THE HIGHWAY, THE CAR CAUGHT ON FIRE, THE FLAMES CAME THROUGH THE FLOOR PANEL AND THROUGH THE VENTS. MY ENTIRE AREA WHERE THE GAS & BRAKE PEDAL ARE BURNED UP, THE RADIO AREA AND CONSOLE AREA IS CHARRED BEYOND RECOGNITION. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE ENTIRE CAR WAS IN FLAMES.
NHTSA ODI #11208255
43,000 miles · May 25, 2018
Unknown Or Other
THERE ARE NO CHILD SEAT RESTRAINT LOOPS UNDER AND THE REAR OF THE REAR SEAT; NO PLACE TO HOOK THE CHILD SEAT BASE INTO THE CAR FRAME, ONLY THE SHOULDER AND SEAT BELT ARE AVAILABLE.
NHTSA ODI #11098006
46,000 miles · May 10, 2018
EngineUnknown Or Other
THETA II MOTOR SEIZED. NO WARNINGS. THE CAR SHUT OFF ON THE HIGHWAY AND IN THE STREET.
NHTSA ODI #11093232
15,000 miles · Dec 13, 2017
EngineUnknown Or Other
WHEN TAKING CORNERS IN THE CITY I CAN'T ACCELERATE THE CAR JUST REVS FOR ABOUT 15-30 SECONDS AND WON'T MOVE. I HAVE TO TRY TO PULL OVER TO GET OFF THE ROAD. ALSO WHEN ACCELERATING FROM A STOP THE RPM'S LIKE TO SHOOT UP BUT THE CAR WON'T TAKE NO GAS. I HAVE ALMOST BEEN HIT TWICE BECAUSE OF THIS PROBLEM. HYUNDAI JUST SAYS LEARN HO…
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WHEN TAKING CORNERS IN THE CITY I CAN'T ACCELERATE THE CAR JUST REVS FOR ABOUT 15-30 SECONDS AND WON'T MOVE. I HAVE TO TRY TO PULL OVER TO GET OFF THE ROAD. ALSO WHEN ACCELERATING FROM A STOP THE RPM'S LIKE TO SHOOT UP BUT THE CAR WON'T TAKE NO GAS. I HAVE ALMOST BEEN HIT TWICE BECAUSE OF THIS PROBLEM. HYUNDAI JUST SAYS LEARN HOW TO DRIVE IT. LEARN WHAT HOW TO STALL?
NHTSA ODI #11054587
36,000 miles · Sep 19, 2017
Electrical SystemUnknown Or Other
I TOOK MY CAR TO JIFFY LUBE ON JULY 8TH TO HAVE THE OIL CHANGED ON AUGUST 27TH THAT VEHICLE STOPPED RUNNING I FOUND OUT THIS WAS BECAUSE OF LACK OF OIL NEVER AT ANY TIME THAT A SERVICE ENGINE LIGHT SOON OR CHECK OIL LIGHT COME ON. AND THEY ARE STILL NOT TO THIS DAY. THERE HAS TO BE A PROBLEM WITH THE SENSORS. I WAS DRIVING THE C…
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I TOOK MY CAR TO JIFFY LUBE ON JULY 8TH TO HAVE THE OIL CHANGED ON AUGUST 27TH THAT VEHICLE STOPPED RUNNING I FOUND OUT THIS WAS BECAUSE OF LACK OF OIL NEVER AT ANY TIME THAT A SERVICE ENGINE LIGHT SOON OR CHECK OIL LIGHT COME ON. AND THEY ARE STILL NOT TO THIS DAY. THERE HAS TO BE A PROBLEM WITH THE SENSORS. I WAS DRIVING THE CAR AT THAT TIME AND HAD TO HAVE IT TOWED HOME.
NHTSA ODI #11024174
35,000 miles · Sep 9, 2017
Electrical SystemFuel/propulsion SystemUnknown Or Other
WHILE DRIVING MY CAR IT CAME TO A SUDDEN STOP AT NO TIME DID ANY SERVICE ENGINE LIGHT OR OIL LIGHT APPEARED UPON HAVING MY CAR TOWED HOME I FELT THERE WAS NO OIL IN THE ENGINE. THE OIL WAS JUST CHANGED JULY 8TH OF 2017. MY CAR STOPPED RUNNING AUGUST 27TH A 2017. I DON'T UNDERSTAND WHY I NEVER GOT A SERVICE ENGINE SOON OR DON'T U…
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WHILE DRIVING MY CAR IT CAME TO A SUDDEN STOP AT NO TIME DID ANY SERVICE ENGINE LIGHT OR OIL LIGHT APPEARED UPON HAVING MY CAR TOWED HOME I FELT THERE WAS NO OIL IN THE ENGINE. THE OIL WAS JUST CHANGED JULY 8TH OF 2017. MY CAR STOPPED RUNNING AUGUST 27TH A 2017. I DON'T UNDERSTAND WHY I NEVER GOT A SERVICE ENGINE SOON OR DON'T UNDERSTAND WHY THE OIL LIGHT DID NOT APPEAR.
NHTSA ODI #11022425
70 miles · Oct 1, 2015
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
LEASED JUNE 25, 2015 CAR ENGINE QUIT WHILE DRIVING WITHIN TWO TO THREE DAYS. KEY IN LOCKED POSITION DEALER ARRIVED-ABLE TO START CAR. EXPLANATION -PERHAPS KEY FOB TOO HEAVY. CHANGED KEY FOB. LAST WEEK CAR STOPPED AGAIN, ENGINE OFF/KEY IN LOCKED POSITION. PAST THREE MONTHS- MULTIPLE INTERMITTENT ELECTRICAL PROBLEMS CAR TAKEN I…
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LEASED JUNE 25, 2015 CAR ENGINE QUIT WHILE DRIVING WITHIN TWO TO THREE DAYS. KEY IN LOCKED POSITION DEALER ARRIVED-ABLE TO START CAR. EXPLANATION -PERHAPS KEY FOB TOO HEAVY. CHANGED KEY FOB. LAST WEEK CAR STOPPED AGAIN, ENGINE OFF/KEY IN LOCKED POSITION. PAST THREE MONTHS- MULTIPLE INTERMITTENT ELECTRICAL PROBLEMS CAR TAKEN IN FOR SERVICE- COULD NOT DUPLICATE.UNDERSTAND INTERMITTENT ELECTRICAL PROBLEM DIFFICULT TO FIND. I ASKED AFTER FIRST EVENT TO EXCHANGE THE CAR. HEATED PASSENGER SEAT CAME ON -PASSENGER NOTED . DOORS LOCK AND UNLOCK WITHOUT BEING LOCKED/UNLOCKED BY OWNER. HATCH DOES NOT OPEN AT TIMES, OVERHEAD PASSENGER LIGHT ON WHILE DRIVING. ENGINE RUNS ROUGH. A FRIEND DROVE X1 DAY UNAWARE OF ISSUES. LET ME KNOW IT RAN ROUGH/DID NOT APPEAR TO ENGAGE THE GEARS PROPERLY.THE AUTO HEAD LIGHT ON. AFTER GOING INTO THE HOUSE NOTICED LIGHTS STILL ON HAD TO TURN OFF MANUALLY. HAVE PICS.- RADIO ON BY ITSELF - TOLD PLUGGING IN MOBILE PHONE ACTIVATES RADIO YET RADIO CAME ON/PHONE NOT PLUGGED IN. VIDEOED. WITH IN THE LAST TWO WEEKS - DID NOT LOCK CAR RETURNED TO UNLOAD.DRIVER DOOR LOCKED, ALL OTHERS OPEN, HATCH WOULD NOT OPEN. VIDEOED. HAD TO OPEN DRIVER DOOR MANUALLY TO OPEN-VIDEOED. PICKING UP A FRIEND -UNABLE TO OPEN DOOR USING ARM LOCK RELEASE- TRIED KEY-NO LUCK. HAD TO OPEN MANUALLY.4 WITNESSES OF EVENTS. CAR NOT SAFE TO DRIVE WITH ENGINE TURNING OFF IN DRIVE/ON HIGHWAY. SERVICE MANAGER HELPFUL UNTIL TOLD LEMON LAW TO BE INVOKED- NO FURTHER CONTACT. CASE # 8112192 FILED WITH HYUNDAI/JULY-NO RESPONSE. CALLED AUG./SEPT. DID RECEIVE A CALL BACK LAST WEEK WITH A MESSAGE INDICATING THE SITUATION MOST LIKELY NOT RESOLVED THUS THIS EMAIL.. I AM IN SEATTLE DUE TO A FAMILY ILLNESS- NO ACCESS TO THE VIDEO'S-CAN SEND IF PROVIDED A REFERENCE NUMBER TO ASSOCIATE COMPLAINT WITH PICTURES/VIDEOS. I DO NOT WANT THE CAR AND DID OFFER TO EXCHANGE IN THE FIRST WEEK .
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.