2015 Hyundai Tucson

The passenger door handle will not open from the outside door after using keyless entry or door unlock. This put people at risk if someone is trying to rescue the person from an accident or other critical injury where one needs help to escape from the vehicle. There are numerous reports of this manufacture and model where the front doors or back passenger doors will not open. Carguru has a page listing this issue as well [XXX] The issue just happened one day when I tried to open the door for someone. This needs to be investigated. I have been told by a local mechanic that it would cost anywhere from $400 to $800 in repairs. The second issue is that the engine burns oil faster than normal. I have a normal commute to work and before the 3,000 mark for an oil change, my oil light comes on in my vehicle. I check the oil only to see that it's very low. My mechanic has stated that Hyundai Tuscan and the Kia Sorento have this engine issue. The burning of the oil is faster and the catalyst converter has to be changed faster due to high amounts of carbon being burned. Please look into this matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving our 2015 Hyundai Tucson on [XXX] outside of Sanford, Florida, [XXX], at 70mph, the car unexplainably lost all power and my husband had to veer into the right lane while avoiding traffic at high speeds, and pull onto the shoulder until the the car came to rest. This affected his safety, the cars in the right lane, the cars behind him, and his safety on the shoulder. When he tried to restart it, the engine light came on and he immediately drove home. The following day, we took it to our regular mechanic. After inspecting the vehicle, he told us our engine was completely “shot”. We called the Hyundai dealership in Daytona Beach, Florida. The engine light was on, so we paid to have it towed. The dealership called a couple of days later and after INSPECTION, stated the engine was seized, but it was under warranty. Later, we received a call saying it wasn’t under warranty because a KDSD “RECALL” was never completed. We had no idea what he was referring to, as we never received a RECALL notice regarding the KDSD. THERE WAS NEVER A RECALL ON A KSDS SYSTEM. ONLY A SERVICE CAMPAIGN THAT WE WERE NOT INFORMED OF. Therefore, the engine was a total loss and would not be replaced. THERE WAS NEVER A PRIOR INDICATION FROM ANY WARNING LIGHTS OR SYMPTOMS. Upon investigation, I learned that Hyundai was aware of this problem in 2018. Our vehicle was in for regular service on [XXX]. After reading many of the TSB Memos, Their Service Campaign began on [XXX]. We never received notice regarding this campaign. Nonetheless, as our car was in for service IN SEPTEMBER OF 2018, they should have made us aware, and performed the software update then and there. The software only warns the driver that there may be a problem. This update doesn’t improve THE ENGINE which is defective. It is abhorrent to me that they are still putting lives at risk. HYUNDAI NEEDS TO RECALL THIS ENGINE BEFORE SOMEONE GETS KILLED OR IS SERIOUSLY INJURED. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55

I have a 15 Hyundai Tucson that has been shutting off on me while driving on a highway going between 55 mph to 70 mph. Engine went into limp mode, CEL is on and flashing. Knocking noise heard from engine and consuming oil. Diagnosed with P1326 code. Brought to local Hyundai dealership. Even though road test stated normal operation, technician notes that vehicle DID stall, shut off, on return to the shop. No codes. Was told Hyundai would not pay for man hours to look into further. So allowed me to drive off their lot. Upon re-search I found, with NO help from local Hyundai or the dealership I purchased vehicle from, that my VIN number is associated with the E2 class action settlement that just went live May 2023, that my engine is indeed infected, like a cough before the cold, and has the potential of starting on fire/failure. Now I purchase this vehicle in 08/2023 with no disclosure of this very concerning problem. I am told by Hyundai USA that there is a paper trail that every affected VIN in the settlement has been notified, by law, to owners of affected VIN’s, and still not disclosed. I reached out to Hyundai USA at the national level, was given a case manager, who sent my case to the buyback/legal department. My case manager reached out and stated that my case has been denied due to age and mileage of vehicle (even though automatically extended to 15yr/150,000 miles) I asked what my next steps should be as my vehicle is still shutting off on me while driving and was told to have a different Hyundai dealership diagnose vehicle, but to not tell them all of the information of it already going to one Hyundai dealership. I was told if I hear a noise from the engine that I should pull off to the side of the road and call for a tow truck. I said so Hyundai USA feels good allowing this vehicle to be operated on highways knowing the symptoms I am experiencing. They obviously do not care for my safety let alone passenger safety, nor other motorist on roads.

Bought vehicle from dealership and 20 days later my car shut off as I was driving. Spoke to dealer they had me bring to her mechanic that she use since it was going to be in the shop dealer agreed to put new pads and rotors on. Picked up vehicle, ask them about the problem. They told me that it was all good and that they just cleaned up the mass air sensor that was dirty. Brought vehicle home. Mid of Oct driving down highway/55 mph vehicle shut off again on me this time it went into limp mode. Call dealership back and she wanted me to drive it to shop. I stated I’d did not feel comfortable driving it 45 miles in limp mode. Local shop Looked at it discussed with dealership. I finally spoke to the shop they gave me the information of the codes. Dealership texted me not phone call told me all about the code It was pulling and recommended that I take it to a Hyundai dealership as there is a service campaign on the vehicle. Dealership sent bank a copy of the service campaign. It states as required by federal law dealers must not place vehicle into customers use until campaign and all open recalls performed on vehicle. Campaign states it is a safety action. Campaign also states Q&A on the campaign. Hyundai strongly encourages customers to get this fixed. Also states what will happen if the wear in the engine bearings are malfunctioning. Also states that dealers will inspect and if necessary replace the engine. this is the second time vehicle has shut off while I was driving on Wisconsin highways. I have informed dealership that it was the second time that it has done this and that it was unsafe. Then I find out that the first shop I took it to that works with the dealership put in a used transmission a new Cadillac converter days before my purchase, and neither in person prior to signing purchase agreement nor on the Wisconsin buyers guide does it show that this dealership replaced anything into this car. I have only driven 1400 miles. I spoke with dealer, she won’t help!

I was drive home one night and the car cut off while I was driving I costed into a gas station good thing there was no other cars on the road. I call for a tow truck. The mechanic said it was a bad starter at first. A new starter was place in the car it started for 15 minutes and shut of they checked the starter it was working and that when I told me it was the engine. A very bad internal.engine problem

My 2015 Hyundai Tucson (62,000 mi) has been having issues of late, I’ve been to my mechanic several times and the last 2 times my car was completely out of oil. There weren’t any warning lights and I just felt it was running “weird.” Now I’m told there us a risk of the engine seizing, catching fire, etc. and I have to constantly check the oil. I’m a senior citizen, so this isn’t easy for me. There is an engine defect causing the cars to need excessive amounts of oil and as more damage occurs, the engine eventually fails. What if I’m on a highway and that happens? Please make Hyundai fix these engines or give us new cars or enough money to buy a new one. They are stalling and putting us all at increased risk.

The contact owns a 2015 Hyundai Tucson. The contact stated that after reaching 100,000 miles, the vehicle started consuming an excessive amount of engine oil. Upon observing oil consumption, the contact stated that he had to add 1-quart of engine oil every 700 miles. The contact stated that previously the vehicle was receiving an oil change every 5,000 miles. The low oil warning light would illuminate on the instrument panel. The vehicle was taken to an independent mechanic however, the mechanic was unable to determine the cause of the failure. The mechanic suggested that oil be added every two weeks due to the excessive oil consumption. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

The contact owns a 2015 Hyundai Tucson. The contact stated that while driving approximately 55 MPH, the vehicle lost motive power. The contact stated that the failure occurred on several occasions. The vehicle was able to be restarted after waiting for a while. The check engine warning light was illuminated. The vehicle was taken to the dealer several times to be diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact received three unknown recall notifications that she related to the failure. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.