Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
200–25K
925–50K
1450–75K
2175–100K
29100–150K
1150K+
94 reports with mileage · 107 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 110 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
4 crash reports3 fire reports2 injury reports
What owners actually said
201 reports
Mileage unknown · Jun 17, 2021
Unknown Or Other
AT THE END ON 2020 THE BACK PASSENGER ON THE LEFT SIDE STOPPED WORKING. THIS DOOR WAS NEVER USED MAYBE ONCE EVERY 6 MONTHS. I LOOKED ONLINE AND SAW A BUNCH OF PEOPLE SAYING THE SAME THING ABOUT THIS MODEL. SINCE THE BACK SEAT AND DON'T USE DIDN'T WORRY TOO MUCH. NOW MY DRIVER SIDE DOOR WON'T OPEN OR CLOSE AND AGAIN YOU SEE DAILY…
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AT THE END ON 2020 THE BACK PASSENGER ON THE LEFT SIDE STOPPED WORKING. THIS DOOR WAS NEVER USED MAYBE ONCE EVERY 6 MONTHS. I LOOKED ONLINE AND SAW A BUNCH OF PEOPLE SAYING THE SAME THING ABOUT THIS MODEL. SINCE THE BACK SEAT AND DON'T USE DIDN'T WORRY TOO MUCH. NOW MY DRIVER SIDE DOOR WON'T OPEN OR CLOSE AND AGAIN YOU SEE DAILY REPORTS ONLINE OF PEOPLE COMPLAINING ABOUT THIS SAME ISSUE. THEY SAID THERE ARE NO RECALLS BUT I DON'T SEE HOW THIS IS NOT A SERIOUS PROBLEM. IF MY CHILD IS IN MY BACKS SEAT AND 2 OF THE DOORS DON'T OPEN IT'S HUGE SAFETY CONCERN IN AN EMERGENCY. MY MAJOR CONCERN IS ANOTHER DOOR GOES OUT AND WERE TRAPPED IN THE CAR. I HAVE NEVER EVER HEARD OF CAR DOOR GOING OUT THAT IS NEVER USED AND SINCE BOTH WENT OUT IT'S VERY CLEAR BASED ON MANY OTHER PEOPLE ONLINE THAT THIS IS A PRODUCT ISSUE WITH THIS MODEL CAR. IF YOU SEARCH ONLINE FOR MY MODEL YOU WILL SEE COUNTLESS PEOPLE WITH THE SAME ISSUE.
NHTSA ODI #11421295
67,000 miles · May 17, 2021
Engine
THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE OR IDLING, THE VEHICLE MADE AN ABNORMAL SOUND AND WAS NOT OPERATING AS NEEDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND DIAGNOSED THAT THERE WAS NO OIL ON THE DIP ST…
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THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE TURNING ON THE VEHICLE OR IDLING, THE VEHICLE MADE AN ABNORMAL SOUND AND WAS NOT OPERATING AS NEEDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND DIAGNOSED THAT THERE WAS NO OIL ON THE DIP STICK AND THE OIL WAS 2 QUARTS LOW. THE MECHANIC PERFORMED A COMPLETE OIL CHANGE HOWEVER, THE VEHICLE STILL CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE IT TO A HYUNDAI DEALER. THE VEHICLE WAS TAKEN TO THE DEALER AND INFORMED THE CONTACT TO CONTINUE TO DRIVE THE VEHICLE UNTIL THE NEXT OIL CHANGE AND NOT TO ADD OIL. THE CONTACT WAS ALSO INFORMED THAT IF THE ENGINE SEIZED, THE VEHICLE WAS COVERED UNDER THE 100,000 MILES WARRANTY. THE VEHICLE WAS THEN TAKEN BACK TO THE INDEPENDENT MECHANIC FOR ANOTHER ROUTINE MAINTENANCE AND A QUART OF OIL WAS ADDED AGAIN. THE CONTACT CONTACTED THE MANUFACTURER AGAIN AND WAS INFORMED THAT A CASE WAS OPENED BUT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD PAY FOR THE DIAGNOSTIC AND REPAIR ONE TIME ONLY BUT THE CONTACT WOULD NEED TO SIGN A LIABILITY WAIVER IF THE DEALER WAS UNABLE TO FIX THE FAILURE THE FIRST TIME. ADDITIONALLY, THERE WOULD NOT BE SECOND GOODWILL REIMBURSEMENT IF THE VEHICLE FAILED AFTER THE FIRST REPAIR. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS 67,000.
NHTSA ODI #11417461
91,000 miles · May 8, 2021
EnginePower TrainVehicle Speed Control
DRIVING NORMALLY THEN ALL OF A SUDDEN KNOCKING SOUND FROM THE ENGINE AND CANT GET VEHICLE MOVING AT ATTEMPTED SPEED. VEHICLE SHAKES A BIT, CHECK ENGINE LIGHT COMES ON THEN OIL LIGHT COMES ON.
NHTSA ODI #11415682
64,000 miles · Mar 28, 2021
Engine
I WAS DRIVING MY VEHICLE ON A HIGHWAY , GOING ABOUT 70 MILES AN HOUR. WITHOUT ANY WARNING THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE ALL MY DASH LIGHT CAME ON AND IT DIED. I WAS IN THE CENTER LANE AND MY CAR JUST DIED IT RESTARTED WITH A KNOCKING IN MY ENGINE AND KEPT DYEING. I HAD A 3YR OLD IN THE CAR SEAT AND WAS FORCED TO …
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I WAS DRIVING MY VEHICLE ON A HIGHWAY , GOING ABOUT 70 MILES AN HOUR. WITHOUT ANY WARNING THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE ALL MY DASH LIGHT CAME ON AND IT DIED. I WAS IN THE CENTER LANE AND MY CAR JUST DIED IT RESTARTED WITH A KNOCKING IN MY ENGINE AND KEPT DYEING. I HAD A 3YR OLD IN THE CAR SEAT AND WAS FORCED TO EXIT THE VEHICLE AND PUSH IT OFF THE ROAD TO SAFETY. THIS VEHICLE ONLY HAS 64000 MILES ON IT AND HAD GOOD CLEAN OIL. I CHECKED BEFORE MY 4 HOUR TRIP .I WAS STRANDED 2 HOURS FROM HOME.THE COMPANY REFUSES TO HONOR THE 100000 MILE WARRENTY BECAUSE I AM THE SECOND OWNER. I STILL OWE 14000 DOLLARS ON THIS VEHICLE.
NHTSA ODI #11405202
77,000 miles · Mar 21, 2021
Vehicle Speed Control
THE CAR WILL RANDOMLY ACCELERATE WHEN THE BRAKE PEDAL IS PRESSED. IT HAS HAPPENED TO ME SEVERAL TIMES BUT IT IS RANDOM AND DOESN'T HAPPEN EVERY TIME. IT HAS HAPPENED WHEN SLOWING DOWN GOING DOWN HILLS OR WHEN STOPPING AT A STOP SIGN. WHEN IT HAPPENS MY FOOT IS ALWAYS ON THE BREAK, EITHER SLOWING DOWN OR STOPPING, AND THE VEHICLE…
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THE CAR WILL RANDOMLY ACCELERATE WHEN THE BRAKE PEDAL IS PRESSED. IT HAS HAPPENED TO ME SEVERAL TIMES BUT IT IS RANDOM AND DOESN'T HAPPEN EVERY TIME. IT HAS HAPPENED WHEN SLOWING DOWN GOING DOWN HILLS OR WHEN STOPPING AT A STOP SIGN. WHEN IT HAPPENS MY FOOT IS ALWAYS ON THE BREAK, EITHER SLOWING DOWN OR STOPPING, AND THE VEHICLE IS IN GEAR. THE RPM'S WILL JUMP FROM IDLE TO 3000. THE ONLY WAY I CAN GET IT TO STOP IS BY LETTING OFF THE BREAK AND PRESSING DOWN ON THE BREAK AGAIN, THIS SOMETIMES TAKES A COUPLE TIMES TO GET IT TO STOP. THANKFULLY I HAVEN'T BEEN IN AN ACCIDENT YET BUT IT IS VERY SCARY. I BROUGHT IT TO A DEALERSHIP BUT THEY DIDN'T DO ANYTHING BECAUSE THEY SAID THAT THEY COULDN'T REPLICATE THE PROBLEM. THIS PROBLEM STARTED LESS THAN 2 MONTHS AGO AND HAS HAPPENED AT LEAST A DOZEN TIMES.
NHTSA ODI #11404136
100,000 miles · Mar 13, 2021
Engine
DRIVING 60 MPH DOWN THE HIGHWAY, THE VEHICLE LOST POWER COMPLETELY AND THE ENGINE LIGHT CAME ON. IT HAD TO BE TOWED FROM THE SHOULDER AND THE MECHANIC SAID THE ENGINE WAS CRACKED DESPITE IT'S LOW MILEAGE AND NO WARNING PRIOR TO THE BREAKDOWN, IT ALSO WASN'T DUE FOR AN OIL CHANGE FOR A FEW WEEKS YET. THE DAY IT BROKE DOWN WAS POU…
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DRIVING 60 MPH DOWN THE HIGHWAY, THE VEHICLE LOST POWER COMPLETELY AND THE ENGINE LIGHT CAME ON. IT HAD TO BE TOWED FROM THE SHOULDER AND THE MECHANIC SAID THE ENGINE WAS CRACKED DESPITE IT'S LOW MILEAGE AND NO WARNING PRIOR TO THE BREAKDOWN, IT ALSO WASN'T DUE FOR AN OIL CHANGE FOR A FEW WEEKS YET. THE DAY IT BROKE DOWN WAS POURING RAIN SO I WAS UNABLE TO SEE ANY POSSIBLE OIL OR OTHER LIQUID LEAKING OUT DUE TO THE WEATHER.
NHTSA ODI #11402734
122,000 miles · Mar 12, 2021
EngineInjury
TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ABRUPTLY STALLED CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE STEERING WHEEL. DURING THE INCIDENT THE DRIVER SUSTAINED A HEAD INJURY WHICH DID NOT REQUIRE MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC …
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TL* THE CONTACT OWNS A 2014 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE ABRUPTLY STALLED CAUSING THE DRIVERS HEAD TO MAKE CONTACT WITH THE STEERING WHEEL. DURING THE INCIDENT THE DRIVER SUSTAINED A HEAD INJURY WHICH DID NOT REQUIRE MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER AND LOCAL DEALER GARVEY HYUNDAI LOCATED AT 257 DIX AVE #1, QUEENSBURY, NY 12804 WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000. *DT*DT*JB
NHTSA ODI #11402559
106,000 miles · Jan 17, 2021
Engine
WHILE DRIVING ON THE EXPRESS WAY AT AROUND 60MPH WITH MY WIFE AND CHILDREN IN THE CAR THE CAR SUDDENLY DROPPED TO 40MPH AND THE ENDING STARTED TO CLICK. LUCKILY, NO ONE WAS BEHIND US AND WE WERE ABLE TO EXIT THE FREEWAY SAFELY. THIS IS APPARENTLY A KNOWN ISSUE THAT I WAS NOT MADE AWARE OF.
NHTSA ODI #11388574
57,200 miles · Jan 17, 2021
Engine
I WAS COMING HOME FROM WORK FRIDAY NIGHT AND WAS ALMOST HOME AND LOST POWER . IT SPUTTERED AND WHEN I PULLED INTO PARKING LOT IT STARTED TO KNOCK. I TURNED OFF ENGINE.CHECKED THE NEXT DAY AND I HAD NO OIL AND NEVER GOT ANY WARNING SIGNS ON THE DASH THE DRIVE WAS AN EXPRESSWAY RIDE 65 MPH. I JUST CHECKED THE OIL 1 WEEK BEFORE T…
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I WAS COMING HOME FROM WORK FRIDAY NIGHT AND WAS ALMOST HOME AND LOST POWER . IT SPUTTERED AND WHEN I PULLED INTO PARKING LOT IT STARTED TO KNOCK. I TURNED OFF ENGINE.CHECKED THE NEXT DAY AND I HAD NO OIL AND NEVER GOT ANY WARNING SIGNS ON THE DASH THE DRIVE WAS AN EXPRESSWAY RIDE 65 MPH. I JUST CHECKED THE OIL 1 WEEK BEFORE THIS HAPPEN NOT REALLY HAPPY WITH WHAT HAPPENED AND IT SEEMS LIKE THIS COMPLAINT HAPPENS ALOT AND I HOPE THINGS TURN OUT GOOD
NHTSA ODI #11388525
Mileage unknown · Dec 7, 2020
Electrical System
ELECTRIC WINDOWS IN THE CAR ARE A SAFETY HAZARD. I HAVE REPLACED BOTH FRONT AND BACK OF THE PASSENGER SIDE WINDOW SWITCHES BECAUSE THEY DO NOT ALLOW THE WINDOW TO GO UP OR DOWN. I TOOK IT IN FOR ONE WINDOW THAT WOULD NOT GO UP AND DOWN AND ABOUT A MONTH LATER THE SECOND WINDOW WENT. I AM KNOWING THAT IN THE FUTURE I WILL HAVE TO…
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ELECTRIC WINDOWS IN THE CAR ARE A SAFETY HAZARD. I HAVE REPLACED BOTH FRONT AND BACK OF THE PASSENGER SIDE WINDOW SWITCHES BECAUSE THEY DO NOT ALLOW THE WINDOW TO GO UP OR DOWN. I TOOK IT IN FOR ONE WINDOW THAT WOULD NOT GO UP AND DOWN AND ABOUT A MONTH LATER THE SECOND WINDOW WENT. I AM KNOWING THAT IN THE FUTURE I WILL HAVE TO REPLACE THE OTHER TWO AS WELL. THIS CAN CAUSE A SERIOUS PROBLEM IF THERE IS AN ACCIDENT AND THE OCCUPANTS NEED TO OPEN WINDOWS TO GET OUT OF THE CAR. I AM SHOCKED THAT THERE IS NO RECALL TO FIX WHAT EVER ELECTRICAL ISSUE THERE MIGHT BE WITH THE WINDOWS. I JUST CAN'T FATHOM THAT TWO WINDOWS WOULD HAVE THE SAME PROBLEM WITHIN MONTHS OF EACH OTHER.
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.
Consequence & remedy
Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.