NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
266 reports74,000 miles · May 24, 2019
Engine
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR LIGHT HAD ILLUMINATED BEFORE THE VEHICLE SUDDENLY STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO HYUNDAI OF BEDFORD(18300 ROCKSIDE RD, BEDFORD OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEH…
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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR LIGHT HAD ILLUMINATED BEFORE THE VEHICLE SUDDENLY STALLED AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO HYUNDAI OF BEDFORD(18300 ROCKSIDE RD, BEDFORD OH) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #11209620
82,000 miles · May 14, 2019
Engine
DRIVING CAR WITH 80K MILES ON IT 10 DAYS AFTER DEALER OIL CHANGE AND SERVICE. GOING 50 MPH DOWN 4-LANE HWY. WHEN ENGINE STOPPED. I WASN'T BRAKING OR ACCELERATING. FORTUNATELY I WAS IN RIGHT LANE AND COULD PULL OVER, RARE ON THAT ROAD. HAD TO HAVE TOWED TO NEAREST DEALER (NOT THE ONE WHO SERVICED IT). DEALER SAID $5700 TO REBUILD…
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DRIVING CAR WITH 80K MILES ON IT 10 DAYS AFTER DEALER OIL CHANGE AND SERVICE. GOING 50 MPH DOWN 4-LANE HWY. WHEN ENGINE STOPPED. I WASN'T BRAKING OR ACCELERATING. FORTUNATELY I WAS IN RIGHT LANE AND COULD PULL OVER, RARE ON THAT ROAD. HAD TO HAVE TOWED TO NEAREST DEALER (NOT THE ONE WHO SERVICED IT). DEALER SAID $5700 TO REBUILD ENGINE DUE TO THROWN ROD. TALKED TO SERVICE MGR. WHERE OIL CHANGE DONE AND HE SAID THIS WAS A KNOWN DEFECT IN THE ENGINE OF 2010-2013 HYUNDAI AND THAT HYUNDAI WOULD FIX AT NO COST TO ME AND COVER COST OF LOANER. I'M NOT ORIGINAL OWNER BUT HE SAID THAT WOULDN'T MATTER SINCE THIS WAS A RECALL ISSUE. CALLED THE NUMBER I WAS GIVEN FOR CONSUMER AFFAIRS AND WAS TOLD THEY TALKED TO DEALERSHIP WHERE CAR WAS TOWED AND MY WARRANTY CLAIM WAS DENIED. ADVISED I WASN'T PUTTING IN A WARRANTY CLAIM AND THIS WAS A KNOWN DEFECT. AS STATED ON THE TAPE YOU GET WHEN YOU CALL CONSUMER AFFAIRS, THIS IS A KNOWN DEFECT WITH THE OIL PAN THAT CAN CAUSE ENGINE DAMAGE INCLUDING CAUSING A HIGH SPEED STALL. THE TAPE STATES THE RECALL HAS BEEN "ANNOUNCED BUT NOT LAUNCHED." THEY ARE FULLY AWARE THERE IS A PROBLEM, ONE THAT COULD HAVE BEEN FATAL FOR ME, AND I AM GETTING THE RUNAROUND. THE CONSUMER AFFAIRS REP FINALLY ASSIGNED ME A CASE NUMBER AND SAID SOMEONE WOULD CALL IN 3-5 DAYS. THEY DID NOT, SO I CALLED. THAT PERSON RETURNED MY CALL AND TOLD ME MY WARRANTY CLAIM HAD BEEN DENIED. I ADVISED, AGAIN, NOW 8 DAYS LATER AND NEARLY 2 WEEKS WITHOUT A CAR, THAT IT WAS NOT A WARRANTY ISSUE. SHE SAID SHE WOULD CHECK AND GET BACK TO ME BUT SHE KNEW NOTHING ABOUT "CAMPAIGN 181," WHICH IS THIS ISSUE. DESPITE ADDITIONAL CALLS BY ME SHE HAD NOT CALLED BACK. I'VE CONTACTED HYUNDAINATIONALCUSTOMERCARE@HMAUSA.COM AND RECEIVED NO REPLY. THEY SHOULD IMPLEMENT A RECALL IMMEDIATELY BEFORE SOMEONE IS KILLED. THEY SHOULD REPAIR MY VEHICLE AND BE THANKFUL NO ONE WAS KILLED.
NHTSA ODI #11207600
57,000 miles · May 10, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT AT START UP THE CONTACT WOULD SEE SMOKE COMING FROM THE EXHAUST. THE VEHICLE WOULD HESITATE TO ACCELERATE. THE ENGINE WARNING LIGHT HAD ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSE AND REPAIRED THE CYLINDER BUT THE VEHICLE STILL HAD THE SAME FAILURE. A DEALE…
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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT AT START UP THE CONTACT WOULD SEE SMOKE COMING FROM THE EXHAUST. THE VEHICLE WOULD HESITATE TO ACCELERATE. THE ENGINE WARNING LIGHT HAD ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSE AND REPAIRED THE CYLINDER BUT THE VEHICLE STILL HAD THE SAME FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE. THE FAILURE MILEAGE WAS 57,000.
NHTSA ODI #11206830
86,985 miles · May 10, 2019
Engine
WHILE I WAS AT IDLE WAITING AT A RED LIGHT ON A CITY ROAD , MY VEHICLE JUST SHUT OFF AND WILL NOT RE START, I GOT IT TOWED TO MY MECHANIC AND HE SAID MY ENGINE LOCKED UP AND SEIZED!
NHTSA ODI #11206777
46,000 miles · May 6, 2019
Engine
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO RESTART. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. ALSO, THERE WAS AN ABNORMAL RATTLING NOISE UNDERNE…
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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND FAILED TO RESTART. ALL THE INSTRUMENT CLUSTER WARNING INDICATORS ILLUMINATED. ALSO, THERE WAS AN ABNORMAL RATTLING NOISE UNDERNEATH THE HOOD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN HOLE IN THE ENGINE BLOCK. THE VEHICLE WAS TOWED TO ISLAND HYUNDAI (1590 HYLAN BLVD, STATEN ISLAND, NY 10305, (844) 672-7561) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000.
NHTSA ODI #11205769
120,000 miles · May 1, 2019
Engine
I RECEIVED A RECALL NOTICE (CAMPAIGN 181) IN APRIL 2019, THE NOTICE RECOMMENDED THAT I TAKE MY VEHICLE TO BE LOOKED AT, I SCHEDULED THE APPOINTMENT AND ON THE WAY TO THE DEALER SHIP THE CAR SUFFERED A HIGH-SPEED STALL, FORTUNATELY I WAS ABLE TO GET OFF THE BUSY ROAD WITH NO INCIDENTS. I HAD MY VEHICLE TOWED TO THE DEALER SHIP AT…
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I RECEIVED A RECALL NOTICE (CAMPAIGN 181) IN APRIL 2019, THE NOTICE RECOMMENDED THAT I TAKE MY VEHICLE TO BE LOOKED AT, I SCHEDULED THE APPOINTMENT AND ON THE WAY TO THE DEALER SHIP THE CAR SUFFERED A HIGH-SPEED STALL, FORTUNATELY I WAS ABLE TO GET OFF THE BUSY ROAD WITH NO INCIDENTS. I HAD MY VEHICLE TOWED TO THE DEALER SHIP AT MY OWN EXPENSE. THE STALL WAS EXACTLY WHAT THEY SAID COULD HAPPEN TO MY VEHICLE ON THE RECALL NOTICE. NOW 18 DAYS LATER THERE HAS BEEN NO RESOLUTION, THE RECALL IS NOT BEING COMPLETED IN A TIMELY MANNER. HYUNDAI SAID I COULD PAY FOR THE REPAIR MYSELF AND IF THE RECALL REMEDY COVERED IT I COULD APPLY TO BE REIMBURSED. I DO NOT HAVE THE ABILITY TO COVER THE REPAIR MYSELF AND I AM WARY THEY WOULD FOLLOW THROUGH WITH ANY SORT OF REIMBURSEMENT. THEY HAVE ALSO NOT OFFERED A RENTAL VEHICLE.
NHTSA ODI #11205032
Mileage unknown · May 1, 2019
Engine
CAMPAIGN181. THERE IS A RECALL THAT CAN CAUSE ENGINE DAMAGE THAT COULD LEAD TO A HIGH-SPEED STALL, INCREASING THE RISK OF A CRASH. IT COULD ALSO INCREASE THE RISK OF A VEHICLE FIRE. THERE IS NO SOLUTION. MY VEHICLE IS UNSAFE. I DRIVE 60 MILES PER DAY TO AND FROM WORK. I DO NOT FEEL SAFE IN MY VEHICLE
NHTSA ODI #11204937
Mileage unknown · Apr 30, 2019
Engine
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. AFTER ADDING TWO QUARTS OF OIL TO THE VEHICLE, THE OWNER NOTICED AN EXTENSIVE OIL LEAK WITHOUT WARNING. THE DEALER (LIA HYUNDAI ALBANY, 945 CENTRAL AVE, ALBANY, NY 12205, (518) 320-7235) INDICATED THAT THEY WERE WAITING ON THE MANUFACTURER TO PROVIDE THE REMEDY FOR NHTSA CAMPAIGN NUMBE…
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TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. AFTER ADDING TWO QUARTS OF OIL TO THE VEHICLE, THE OWNER NOTICED AN EXTENSIVE OIL LEAK WITHOUT WARNING. THE DEALER (LIA HYUNDAI ALBANY, 945 CENTRAL AVE, ALBANY, NY 12205, (518) 320-7235) INDICATED THAT THEY WERE WAITING ON THE MANUFACTURER TO PROVIDE THE REMEDY FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE OIL LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11204793
57,000 miles · Apr 24, 2019
Engine
RECALL 181, NHTSA# 19V063 HAVE JUST LAST WEEK BEEN NOTIFIED OF THIS RECALL FOR OUR VEHICLE YET IT APPEARS TO HAVE BEEN A RECALL SINCE FEB, AND IT US NOW GOING ON 2-3 MONTHS AND THERE IS APPARENTLY STILL NO REMEDY AVAILABLE; SINCE THIS SOUNDS EXTREMELY SERIOUS, I BELIEVE NOTIFYING YOU IS AN APPROPRIATE MEASURE; AT THIS POINT WE…
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RECALL 181, NHTSA# 19V063 HAVE JUST LAST WEEK BEEN NOTIFIED OF THIS RECALL FOR OUR VEHICLE YET IT APPEARS TO HAVE BEEN A RECALL SINCE FEB, AND IT US NOW GOING ON 2-3 MONTHS AND THERE IS APPARENTLY STILL NO REMEDY AVAILABLE; SINCE THIS SOUNDS EXTREMELY SERIOUS, I BELIEVE NOTIFYING YOU IS AN APPROPRIATE MEASURE; AT THIS POINT WE HAVE NOT HAD ANY KNOWLEDGE, THEREFORE NO INSPECTION TO DETERMINE THE EXTENT OF THE PROBLEM IN THIS VEHICLE
NHTSA ODI #11203412
87,000 miles · Apr 18, 2019
Engine
MY VEHICLE SHUT OFF WHILE MOVING FORWARD ON A HIGHWAY IN THE MIDST OF TRAFFIC. THE VEHICLE RESTARTED THEN IMMEDIATELY SHUT OFF AND WOULD NOT RESTART. VEHICLE HAD TO BE PUSHED OFF THE HIGHWAY OUT OF THE FLOW OF TRAFFIC. I HAD THE VEHICLE TOWED TO A MECHANIC WHO DETERMINED THE MOTOR HAD SEIZED AND WAS RUINED
NHTSA ODI #11197158
Official recalls
3Sep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Feb 5, 2019
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.
May 13, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.
Consequence & remedy
Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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