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2012 Hyundai Tucson

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Hyundai Tucson do not stand out strongly from the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

169 reports with mileage · 86 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports13 fire reports8 injury reports

What owners actually said

255 reports
123,000 miles · Jul 28, 2018
Electrical SystemEngineStructureFire

THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS…

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THE VEHICLE CAUGHT ON FIRE IN THE DRIVEWAY - IT HAD NOT BEEN DRIVEN OR EVEN STARTED IN OVER 28 HOURS. THE FIRE STARTED UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND IT WAS DEEMED A TOTAL LOSS. THE INSURANCE COMPANY DID NOT CONDUCT AN INVESTIGATION DUE TO THE AGE OF THE VEHICLE. THE DEALERSHIP DID FULL BRAKE WORK 10 DAYS PRIOR TO THE FIRE OCCURRING.

NHTSA ODI #11114308

86,100 miles · Jul 8, 2018
Engine

ON 05/30/18, WHEN ARRIVING ON CAMPUS GROUNDS AT MY PLACE OF EMPLOYMENT MY VEHICLE STARTED MAKING CLANKING NOISES, THE ENGINE LIGHT TURNED ON, AND THE VEHICLE STARTED TO DECELERATE. WHEN I PARKED IT, IT STALLED AND DIED IN THE SPOT. I CONTACTED THE DEALERSHIP AND HAD IT TOWED TO THEM. AFTER 2 DAYS, THE DEALERSHIP INFORMED THE ENG…

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ON 05/30/18, WHEN ARRIVING ON CAMPUS GROUNDS AT MY PLACE OF EMPLOYMENT MY VEHICLE STARTED MAKING CLANKING NOISES, THE ENGINE LIGHT TURNED ON, AND THE VEHICLE STARTED TO DECELERATE. WHEN I PARKED IT, IT STALLED AND DIED IN THE SPOT. I CONTACTED THE DEALERSHIP AND HAD IT TOWED TO THEM. AFTER 2 DAYS, THE DEALERSHIP INFORMED THE ENGINE NEED TO BE REPLACED AND HYUNDAI WAS GOING TO PAY FOR IT. THE DEALERSHIP INFORMED ME I HAD TO PAY $5/DAY FOR A RENTAL VEHICLE OF THEIR CHOOSING. SINCE THAT DAY, I HAVE NOT RECEIVED ANY INFORMATION REGARDING MY VEHICLE AND I AM STILL IN THE RENTAL. THE VEHICLE IS STILL UNDER WARRANTY AND WHEN I QUESTIONED THE THE WARRANTY, THE DEALERSHIP WOULD NOT PROVIDE ME A COPY OF IT.

NHTSA ODI #11110116

78,000 miles · Jul 3, 2018
Engine

WHILE DRIVING MY CAR HAVING JUST GOT OFF THE FREEWAY, THE DASHBOARD LIGHTS FLASHED BRIEFLY AND THEN THE ENGINE WENT DEAD. CARS BEHIND ME HAD TO SERVE TO GET AROUND ME. THE CAR IS ONLY 6 YEARS OLD AND UNDER WARRANTY. THE CAR IS CURRENTLY AT THE DEALER BEING REPAIRED DUE TO AN ENGINE PROBLEM.

NHTSA ODI #11105377

136,000 miles · Jun 29, 2018
Engine

ON JUNE 12TH THE TUCSON ENGINE STARTED SMOKING DESPITE BEING DRIVEN LESS THAN 2 MILES FROM THE HOUSE. THE CAR WAS SERVICED ON APRIL 24 TH AT HETITAGE HYUNDAI IN TOWSON MARYLAND WITH NO PROBLEMS REPORTED. I HAVE ALL SERVICE RECORDS GOING BACK TO WHEN THE CAR WAS BRAND NEW. I WAS TOLD THE CAR NEEDS A NEW ENGINE. I AM REPORTING THI…

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ON JUNE 12TH THE TUCSON ENGINE STARTED SMOKING DESPITE BEING DRIVEN LESS THAN 2 MILES FROM THE HOUSE. THE CAR WAS SERVICED ON APRIL 24 TH AT HETITAGE HYUNDAI IN TOWSON MARYLAND WITH NO PROBLEMS REPORTED. I HAVE ALL SERVICE RECORDS GOING BACK TO WHEN THE CAR WAS BRAND NEW. I WAS TOLD THE CAR NEEDS A NEW ENGINE. I AM REPORTING THIS BECAUSE I READ A STORY THAT SENATOR BEN NELSON OF FLORIDA HAS MADE AN INQUIRY ABOUT SIMILAR EVENTS WITH THIS MODEL SUV IN FLORIDA. I PLAN TO ALERT MY REPS IN CONGRESS AS WELL. *JS

NHTSA ODI #11104640

80,000 miles · Jun 23, 2018
Engine

CATASTROPHIC ENGINE FAILURE ON A 2012 TUCSON WITH ONLY 80K MILES. THE VEHICLE WAS REGULARLY SERVICED. HEARD A FAINT TICKING COMING FROM THE ENGINE WHILE DRIVING, AND LATER THAT DAY, THE ENGINE BLEW. APPARENTLY THE THETA 2 ENGINE THE VEHICLE USES IS KNOWN FOR FAILURE, BUT THE HYUNDAI DEALERSHIP I TOOK THE VEHICLE TO CLAIMED ONLY …

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CATASTROPHIC ENGINE FAILURE ON A 2012 TUCSON WITH ONLY 80K MILES. THE VEHICLE WAS REGULARLY SERVICED. HEARD A FAINT TICKING COMING FROM THE ENGINE WHILE DRIVING, AND LATER THAT DAY, THE ENGINE BLEW. APPARENTLY THE THETA 2 ENGINE THE VEHICLE USES IS KNOWN FOR FAILURE, BUT THE HYUNDAI DEALERSHIP I TOOK THE VEHICLE TO CLAIMED ONLY ABOUT 2% OF THESE CARS WERE AFFECTED, AND I WAS JUST "UNLUCKY". NO WARNING LIGHTS, NOTHING. WAS ON THE INTERSTATE DURING RUSH HOUR AT THE TIME OF THE INCIDENT, AND WAS ALMOST HIT BY MULTIPLE VEHICLES BECAUSE OF THIS.

NHTSA ODI #11103584

60,000 miles · Jun 18, 2018
Engine

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-3733) TO BE DIAGNOSED. THE…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO UNIVERSAL HYUNDAI (12801 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837, (321) 418-3733) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #11102302

82,000 miles · May 29, 2018
WheelsCrash

* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A…

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* VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN DECEMBER 2017 FOR REGULAR MAINTENANCE, WHICH INCLUDED A TIRE ROTATION. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI IN FEBRUARY 2018 FOR REGULAR MAINTENANCE WITH AN ADDITIONAL COMPLAINT FOR NOISES WHEN MAKING TURNS, PARTICULARLY TO THE LEFT. * THE SHEEHY HYUNDAI SERVICE DEPARTMENT STATED A TIRE WAS RUBBING A CONTROL ARM. MY DAUGHTER DECLINED THE REPAIR BECAUSE THE SERVICE CENTER DID NOT STATE IT WAS AN URGENT ISSUE. * VEHICLE WAS TAKEN TO SHEEHY HYUNDAI AGAIN IN MARCH 2018 AND WAS GIVEN AN ALIGNMENT TO DEAL WITH THE VIBRATION AND NOISE. ACCORDING TO INVOICE, THE ISSUE WAS RESOLVED. * MY DAUGHTER COMPLAINED AGAIN OF THE NOISE AND VIBRATION. SHE WAS SCHEDULED TO COME IN NEXT WEEK TO HAVE THE DEALERSHIP LOOK AT THE ISSUE. * WHILE DRIVING TO WORK THIS MORNING (25 MAY 2018), NEAR EXIT 13 ON INTERSTATE 495 SHE HEARD A POP AND VEHICLE SWERVED ALL OVER THE LANES. SHE ENDED UP RIGHT NEAR A GUARD RAIL. THE TIRE CAME COMPLETELY OFF AND TWO INSERT BOLTS ON THE DRUM WERE SHEARED. * I CALLED SHEEHY HYUNDAI AND EXPLAINED THE CIRCUMSTANCES. THE SERVICE MANAGER RELAYED THAT THEY WERE NOT LIABLE SINCE THEY DID AN ALIGNMENT ON THE LAST SERVICE AND DID NOT TOUCH THE TIRES. * I EXPLAINED TO HIM THAT THEY WERE THE LAST ONES TO WORK ON THE VEHICLE AND NO ONE HAS DONE ANYTHING WITH THE TIRES. I ALSO REMINDED HIM THAT MY DAUGHTER HAD BEEN THERE MULTIPLE TIMES SINCE DECEMBER. * THE SERVICE MANAGER INFORMED ME THAT AN ALIGNMENT WOULD NOT HAVE TAKEN CARE OF ANY VIBRATION ANYWAY. * THEY REFUSED TO ACCEPT THAT THE SERVICE DEPARTMENT FAILED TO COMPLETELY TIGHTEN LUGS AND MISSED THIS ISSUE THAT COULD HAVE LED TO MULTIPLE INJURIES AND FATALITIES. I INFORMED HIM THAT IF HE SUGGESTS THAT THE LUGS AND WHEEL JUST CAME OFF, THEN HYUNDAI CORPORATE NEEDS TO BE NOTIFIED OF THIS VEHICLE DEFECT.

NHTSA ODI #11098690

56,370 miles · May 28, 2018
Power Train

THIS IS A COMPLAINT THAT MIMICS THE CURRENT RECALL 16V628000 FROM HYUNDAI ON 8/30/2016, FOR THEIR 2016 TUCSON TRANSMISSION PROBLEMS OF THE ENGINE/TRANSMISSION WHERE IT WILL DISENGAGE. WHEN DRIVING AND PRESSING ON ACCELERATOR THE ENGINE REVS, BUT THE TRANSMISSION SEEMS TO BE IN NEUTRAL (EVEN THOUGH IN DRIVE). IT HAS HAPPENED TO…

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THIS IS A COMPLAINT THAT MIMICS THE CURRENT RECALL 16V628000 FROM HYUNDAI ON 8/30/2016, FOR THEIR 2016 TUCSON TRANSMISSION PROBLEMS OF THE ENGINE/TRANSMISSION WHERE IT WILL DISENGAGE. WHEN DRIVING AND PRESSING ON ACCELERATOR THE ENGINE REVS, BUT THE TRANSMISSION SEEMS TO BE IN NEUTRAL (EVEN THOUGH IN DRIVE). IT HAS HAPPENED TO ME ON MY 2012 AFTER I MADE A GRADUAL RIGHT HAND TURN AROUND A RAMP AT ABOUT 25 MPH . I HAD COME OUT OF THE TURN AND TRIED TO ACCELERATE WHEN NOTHING HAPPENED. THE ENGINE REV'D TO ABOUT 4K, I IMMEDIATELY LET OFF GAS THINKING I HAD BUMPED THE GEAR SHIFT INTO NEUTRAL OR IT HAD SOMEHOW POPPED OUT OF GEAR. NOPE. LIGHT ON DASH STILL SAID "D" AND THE GEAR SHIFTER WAS IN THE PROPER POSITION. I LET IT COAST FOR AWHILE AND THEN TRIED ACCELERATING AGAIN. THIS TIME IT WORKED FINE. I HAVE ONLY HAD THE VEHICLE FOR ABOUT 2 WEEKS AND DID NOT EXPERIENCE ANY ISSUES BEFORE THIS. I WAS A AUTO/DIESEL MECHANIC FOR OVER 14 YEARS AND WAS VERY COGNIZANT OF WHAT WAS HAPPENING, NOT PANIC STRICKEN. IF I GET A CASE NUMBER OR THE LIKE I WILL CONTINUE TO FOLLOW UP WITH YOU ON THE ISSUE. NO ENGINE LIGHTS CAME ON, ENGINE DID NOT STALL, NO CODES GENERATED ON OBDII SCANNER. (2 CYCLES OF ON/OFF BEFORE CHECKING FOR CODES WHEN I GOT HOME) TRIED CHECKING THE TRANSMISSION FLUID LEVEL, BUT IT IS A SEALED UNIT WITH NO DIP STICK.

NHTSA ODI #11098263

94,395 miles · Feb 9, 2018
Engine

WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 70 MPH THE ENGINE SEIZED AND THREW A ROD, DESPITE FOLLOWING THE PROSCRIBED MAINTENANCE SCHEDULE. THIS CAUSED THE ENTIRE ENGINE TO BLOW, SMOKE, AND LEAK OIL ALL OVER THE HIGHWAY. THIS WAS INCREDIBLY DANGEROUS NOT ONLY TO US WHO WERE IN THE VEHICLE, BUT SURROUNDING VEHICLES AS WELL, AS …

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WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 70 MPH THE ENGINE SEIZED AND THREW A ROD, DESPITE FOLLOWING THE PROSCRIBED MAINTENANCE SCHEDULE. THIS CAUSED THE ENTIRE ENGINE TO BLOW, SMOKE, AND LEAK OIL ALL OVER THE HIGHWAY. THIS WAS INCREDIBLY DANGEROUS NOT ONLY TO US WHO WERE IN THE VEHICLE, BUT SURROUNDING VEHICLES AS WELL, AS WERE TRAVELLING ON A BUSY INTERSTATE ON CHRISTMAS DAY. WE WERE VERY LUCKY JUST TO BE ABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE THE VEHICLE ENTIRELY SHUT DOWN AND STOPPED MOVING. THIS IS THE SAME EXACT ENGINE THAT HAS BEEN RECALLED BY HYUNDAI, JUST IN A DIFFERENT MODEL.

NHTSA ODI #11071981

100,700 miles · Feb 8, 2018
Engine

HYUNDAI TUCSON THETA-II ENGINE FAILURE. MY TUCSON EXPERIENCED SUDDEN ONSET OIL PROBLEMS OVERNIGHT. I PARKED THE CAR ON THURSDAY NIGHT IN MY DRIVEWAY, EVERYTHING WAS FINE. FRIDAY MORNING WHEN I TURNED IT ON THE OIL LIGHT WAS ON. I CONFIRMED I WAS NOT SCHEDULED FOR AN OIL CHANGE FOR ANOTHER 2000 MILES BUT ADDED A QUART OF OIL TO B…

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HYUNDAI TUCSON THETA-II ENGINE FAILURE. MY TUCSON EXPERIENCED SUDDEN ONSET OIL PROBLEMS OVERNIGHT. I PARKED THE CAR ON THURSDAY NIGHT IN MY DRIVEWAY, EVERYTHING WAS FINE. FRIDAY MORNING WHEN I TURNED IT ON THE OIL LIGHT WAS ON. I CONFIRMED I WAS NOT SCHEDULED FOR AN OIL CHANGE FOR ANOTHER 2000 MILES BUT ADDED A QUART OF OIL TO BE SAFE AND THE LIGHT WENT OFF. SHORTLY AFTER AS I WAS DRIVING TO WORK THE ENGINE STARTS TICKING AND LOSING POWER AND GETS WORSE THE FARTHER I DRIVE. I AND WAS 700 MILES PAST THE EXTENDED 100,000 BUMPER TO BUMPER WARRANTY I PURCHASED WHEN I BOUGHT THE CAR NEW. THE DEALER'S MECHANIC SAID THE RODS FAILED WHICH CAUSED ENGINE FAILURE. THIS IS THE SAME PROBLEM AS DESCRIBED IN THE HYUNDA AND KIA ENGINE RECALL, HOWEVER THE TUCSON MODEL IS NOT INCLUDED AS PART OF THE RECALL. THE SERVICE DEPARTMENT WOULD NOT ASSIST ME IN ANY WAY OTHER THAN OFFERING TO SELL ME A USED ENGINE WITH 57,000 MILES ON IT FOR $6000.

NHTSA ODI #11071823

Official recalls

3

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

19V063000 · Engine And Engine Cooling:engine

Feb 5, 2019

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.

14V245000 · Air Bags

May 13, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

Consequence & remedy

Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Hyundai Tucson problems