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2012 Hyundai Tucson

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Hyundai Tucson do not stand out strongly from the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

169 reports with mileage · 86 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports13 fire reports8 injury reports

Vehicle Speed Control complaints

9 reports
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100,335 miles · Aug 24, 2020
EngineSteeringVehicle Speed Control

I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKI…

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I RECEIVED THE RECALL OF MY 2012 HYUNDAI TUSCON. AS A PRECAUTION I TOOK IT TO THE DEALERSHIP TO ADDRESS THE RECALL 181 AND AN ELECTRICAL ISSUE I HAD WITH THE POWER WINDOWS. I VISITED THE DEALER TWO WEEKS APART AND SAT AT THE DEALERSHIP FOR MORE THAN 5 HOURS WITH THE SECOND VISIT BEING FOR 8 HOURS. I WAS TOLD SOMETHING WAS LEAKING IN STEERING AND THAT HAD TL BE FIXED. I LEFT WITH MY CAR AND APPROXIMATELY 8 DAYS LATER THERE WAS A CLICKING AND CLANKING AOUND COMING FROM THE ENGINE, IVE NEVER HEARD THE SOUND, YET ON MY PAPERWORK IT STATED I COMPLAINED ABOUT THE SOUND, WHICH I NEVER DID. MY CAR STARTED TO STALL AND LOSE SPEED. I WAS OVER 100 MILES FROM HOME AND MY CAR WAS FAILING IN THE MOUNTAINS AT THAT. I CALLED THE SERVICE DEPARTMENT MULTIPLE TIMES AND NEVER RECEIVED A CALL BACK. THANK GOD FOR MY INSURANCE TOWING THE CAR TO THE CLOSEST DEALERSHIP. A DAY AND HALF LATER I WAS TOLD THE ENGINE WAS GONE! I VISITED THE DEALERSHIP ON 07/31/20 & 08/14/20... THEY DOCUMENTED A RATTLING RATTLING SOUND IN THE FRONT IN... NEVER ADDRESSED ME ABOUT THIS 'SOUND' , DID A SO CALL INSPECTION OF THE CAR AND NEXT THING I AM TOLD IS I CANT DRIVE IT BECAUSE THE ENGINE COULD BLOW. NO RETURN FROM HYUNDAI SERVICE MANAGER, NO CLAIM FILED AND I AM STILL OUT OF STATE WITHOUT AN ANSWER. CALLED CUSTOMER SERVICE SAT ONLINE 30 MINS WAITING FOR A REP BEFORE THEIR LINE DISCONNECTED AND THEM ANOTHER HOUR. FILED A CASE AND NOW STILL STUCK WAITING FOR THESE PEOPLE TO DO THEIR JOB WITH OUT PUTTING MY LIFE AT RISK.

NHTSA ODI #11351015

100,000 miles · Oct 3, 2019
Power TrainVehicle Speed Control

VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE …

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VEHICLE INTERMITTENTLY DOES NOT ACCELERATE FROM A STOP, OFTEN LOOSES POWER. THIS CAN BE DANGEROUS IF PULLING OUT INTO TRAFFIC. TRANSMISSION ISSUES HAVE BEEN ADDRESSED WITH OTHER YEARS, BUT THIS ISSUE HAS NOT BEEN ADDRESSED WITH EARLIER MODEL YEARS. WHILE TURNING INTO TRAFFIC, VEHICLE DID NOT ACCELERATE AS EXPECTED ALMOST CAUSE IT AN ACCIDENT. TOOK VEHICLE TO HYUNDAI FOR SERVICE, AND THE PROBLEM COULD NOT BE DUPLICATED AT THE TIME, INSTEAD WAS TOLD TO 'CHANGE TRANSMISSION FLUID, THAT MAY HELP' THERE HAVE BEEN MULTIPLE OTHER TUCSON'S WITH THE SAME ISSUE. VEHICLE CONTINUES TO HAVE SAME ISSUES.

NHTSA ODI #11265952

167,000 miles · Sep 20, 2019
EngineVehicle Speed ControlCrashInjury

TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLI…

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TL* THE CONTACT OWNED A 2012 HYUNDAI TUCSON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V063000 (ENGINE AND ENGINE COOLING). WHILE THE CONTACT'S HUSBAND WAS DRIVING 20-25 MPH AND MAKING A TURN, THE VEHICLE ACCELERATED AND CRASHED INTO AN UNDERPASS. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO HIS ARM AND WRIST, AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE DESTROYED. THE FAILURE MILEAGE WAS 167,000.

NHTSA ODI #11256922

90,000 miles · May 22, 2019
EnginePower TrainVehicle Speed Control

ON SATURDAY MAY 4, 2019, MY SON WAS ON GUARD DUTY AT VMI AND HE LENT HIS CAR TO HIS CLOSE FRIEND AND ROOMMATE TO ATTEND A FAMILY EVENT IN ARLINGTON, VA. AFTER ABOUT 100 MILES ON THE ROAD WHILE [XXX] WAS DRIVING IT ON INTERSTATE 81 GOING NORTH, THE CAR STARTED TO SLOW SUDDENLY, AND THE ENGINE AND GAS LIGHT CAME ON THE DASHBOARD…

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ON SATURDAY MAY 4, 2019, MY SON WAS ON GUARD DUTY AT VMI AND HE LENT HIS CAR TO HIS CLOSE FRIEND AND ROOMMATE TO ATTEND A FAMILY EVENT IN ARLINGTON, VA. AFTER ABOUT 100 MILES ON THE ROAD WHILE [XXX] WAS DRIVING IT ON INTERSTATE 81 GOING NORTH, THE CAR STARTED TO SLOW SUDDENLY, AND THE ENGINE AND GAS LIGHT CAME ON THE DASHBOARD, WITH NO OTHER EARLIER WARNING. HE HAD TO SCAN THE AREA QUICKLY TO MAKE SURE OTHER DRIVERS WERE PAYING ATTENTION AS HE WAS QUICKLY DROPPING BELOW THE MINIMUM SPEED LIMIT. THIS SAME THING WAS HAPPENING TO MULTIPLE CAR OWNERS OF THIS MAKE/MODEL YEAR. THE CAR DOWNRIGHT STOP RUNNING IN THE MIDDLE OF THE INTERSTATE, WITH NO WARNING. THIS PUT MY SON'S LONG-TIME FRIEND AND ROOM MATE AT RISK! EVERY SERVICE AND TOW STATION WITHIN 60 MILES OF HARRISONBURG WERE BUSY OR CLOSED. THIS SUDDEN STALL ISSUE WAS KNOWN ON 2/5/2019 AND WITH YOUR SYSTEMS KNOWING THE CURRENT OWNER, ADDRESS, AND MY VEHICLE #, THERE IS NO EXCUSE FOR NOT ALERTING ME! I HAVE INCURRED ADDITIONAL TOWING FEES BECAUSE I HAD MY SON'S FRIEND TOWED TO THE CLOSEST RESIDENTIAL AREA OFF THE HIGHWAY WHERE THERE WAS A LOCAL SERVICE STATION. COME TO FIND OUT AFTER THEY DID A ONCE OVER THE CAR, THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE TECH HAD TO HAND-CRANK THE ENGINE TO GET IT STARTED. IN OTHER WORDS, IT MET ALL THE CRITERIA FOR THIS ISSUE KNOWN BY HYUNDAI. I HAVE HAD MY VEHICLE REGULARLY SERVICED AT THE HYUNDAI DEALER SERVICE TWICE IN DECEMBER 2018, NOVEMBER 2018, AND MANY OTHER TIMES BEFORE THIS. NOTHING WAS EVER MENTIONED TO ME ABOUT THIS DEFICIENCY. I HAVE CALLED AND SENT EMAIL AND LETTERS ASKING HYUNDAI TO REPAIR THIS KNOWN MANUFACTURER DEFECT. EVERY PLACE NEAR THE TOW ADDRESS WAS CLOSED. I DROVE ABOVE THE SPEEDLIMIT AS IT WAS HOT AND HUMID AND THEY WERE NOT IN AIRCONDITIONING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11209387

103,000 miles · Apr 12, 2019
Vehicle Speed Control

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE LURCHED FORWARD AND INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE W…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE LURCHED FORWARD AND INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. *BF *AS

NHTSA ODI #11195761

38,000 miles · Mar 7, 2015
EngineVehicle Speed Control

I PUSHED ON THE GAS TO ACCELERATE AND NOTHING HAPPENED EXCEPT THE RPMS SPIKED TO AROUND 5-6K AND THE ENGINE SOUNDED AS IF I WERE IN NEUTRAL AND REVVING IT UP AGGRESSIVELY. THIS HAS SUBSEQUENTLY HAPPENED DOZENS OF TIMES WHEN TRAVELING BETWEEN 30 AND 65 MPH. IT IS SCARY, ESPECIALLY WHEN I NEED TO ACCELERATE, SAY IN A PASSING SITUA…

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I PUSHED ON THE GAS TO ACCELERATE AND NOTHING HAPPENED EXCEPT THE RPMS SPIKED TO AROUND 5-6K AND THE ENGINE SOUNDED AS IF I WERE IN NEUTRAL AND REVVING IT UP AGGRESSIVELY. THIS HAS SUBSEQUENTLY HAPPENED DOZENS OF TIMES WHEN TRAVELING BETWEEN 30 AND 65 MPH. IT IS SCARY, ESPECIALLY WHEN I NEED TO ACCELERATE, SAY IN A PASSING SITUATION OR WHEN TRAVELING TO GET OUT OF THE WAY. I'VE TAKEN THE VEHICLE TO HYUNDAI (SHEPPARD IN EUGENE/SPRINGFIELD, OR) TWICE FOR THIS ISSUE. BOTH TIMES, THEY KEPT IT OVERNIGHT AND RETURNED IT TO ME WITHOUT FIXING ANYTHING SAYING: 1) I WAS THE ONLY ONE IN THE WORLD WHO REPORTED THIS PROBLEM, 2) THEY COULDN'T REPLICATE THE PROBLEM, AND 3) THERE IS NOTHING WRONG WITH MY VEHICLE. *TR

NHTSA ODI #10692696

14,700 miles · Nov 30, 2013
Vehicle Speed Control

I OWN A HYUNDAI TUCSON 2012. ON DECEMBER 31, 2012, WE TOOK THE VEHICLE TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND REPORTED THAT WE HAVE EXPERIENCED SEVERAL INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA) (I.E., THE RPM RACED UP TO 4,000 RPMS WHEN AT IDLE AND ACCELERATOR WAS NOT PRESSED). THE DEALERSHIP COULD NOT DUPLICATE…

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I OWN A HYUNDAI TUCSON 2012. ON DECEMBER 31, 2012, WE TOOK THE VEHICLE TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND REPORTED THAT WE HAVE EXPERIENCED SEVERAL INSTANCES OF SUDDEN UNINTENDED ACCELERATION (SUA) (I.E., THE RPM RACED UP TO 4,000 RPMS WHEN AT IDLE AND ACCELERATOR WAS NOT PRESSED). THE DEALERSHIP COULD NOT DUPLICATE/VERIFY CONCERN. ON NOVEMBER 10, 2013, AGAIN WE EXPRESSED THE DEALERSHIP THE SAME CONCERN; HOWEVER, WE RECEIVED THE SAME RESPONSE AS ON DECEMBER 31, 2012. THROUGHOUT THIS YEAR WE HAVE EXPERIENCED SUA SEVERAL TIMES, THE MOST RECENT ONE LAST NIGHT, WHEN WHILE IN MOTION THE CAR UNEXPECTEDLY ACCELERATED ITS RPM. I BELIEVE THIS IS A SERIOUSLY SAFETY CONCERN WHICH HYUNDAI SHOULD ADDRESS IMMEDIATELY BY INVESTIGATING THE PROBLEM AND ISSUING A SAFETY RECALL TO ITS CUSTOMERS. PLEASE ADVICE THE ACTION WE SHOULD TAKE TO HAVE THIS PROBLEM SOLVED AND AVOID ANY INJURIES. *TR

NHTSA ODI #10554204

12,000 miles · Jul 2, 2013
Vehicle Speed Control

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THERE WAS A RECURRING FAILURE IN WHICH THE VEHICLE WOULD HESITATE FOR 5-6 SECONDS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILUR…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. THE CONTACT STATED THAT THERE WAS A RECURRING FAILURE IN WHICH THE VEHICLE WOULD HESITATE FOR 5-6 SECONDS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CAUSE FOR THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 12,000.

NHTSA ODI #10522839

13,700 miles · Jan 24, 2013
EnginePower TrainVehicle Speed Control

I SHOULD START BY STATING THAT THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE SINCE I GOT IT LAST YEAR. AT RANDOM TIMES, WHILE DRIVING, MY VEHICLE WILL NOT ALLOW ME TO GO ABOVE 2500K RPMS, EVEN WITH THE GAS PEDAL FULLY DEPRESSED. THIS MAY HAPPEN WHILE I AM ON A SLOW ROAD OR, AS TODAY, WHEN I AM ON THE HIGHWAY. IT IS A SAFE…

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I SHOULD START BY STATING THAT THIS HAS BEEN AN ONGOING ISSUE WITH THIS VEHICLE SINCE I GOT IT LAST YEAR. AT RANDOM TIMES, WHILE DRIVING, MY VEHICLE WILL NOT ALLOW ME TO GO ABOVE 2500K RPMS, EVEN WITH THE GAS PEDAL FULLY DEPRESSED. THIS MAY HAPPEN WHILE I AM ON A SLOW ROAD OR, AS TODAY, WHEN I AM ON THE HIGHWAY. IT IS A SAFETY CONCERN BECAUSE I WILL NEED TO MERGE ONTO THE HIGHWAY OR SPEED UP FOR SOME OTHER REASON AND SUDDENLY I HAVE NO POWER. I WILL BE GOING 30MPH AND ENTERING A 70MPH ROADWAY. THE ONLY WAY TO STOP THIS IS TO PULL OVER, TURN THE VEHICLE OFF, AND THEN TURN IT BACK ON. I HAVE TAKEN IT TO MY HYUNDAI DEALER MULTIPLE TIMES AND THEY HAVE BEEN UNABLE TO FIX IT OR ADDRESS IT IN ANY WAY WHATSOEVER. IT IS A HUGE SAFETY ISSUE THAT THEY WILL NOT ADDRESS. *TR

NHTSA ODI #10494600

Official recalls

3

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

19V063000 · Engine And Engine Cooling:engine

Feb 5, 2019

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.

14V245000 · Air Bags

May 13, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

Consequence & remedy

Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Hyundai Tucson problems