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2012 Hyundai Tucson

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Hyundai Tucson do not stand out strongly from the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

169 reports with mileage · 86 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 160 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports13 fire reports8 injury reports

Power Train complaints

26 reports
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Mileage unknown · Jul 6, 2019
Power Train

I HAVE RECEIVED WARNINGS FROM THE MANUFACTURER THAT THE PROBLEM WITH THE TRANSMISSION COULD CAUSE THE ENGINE TO SEIZE WHILE DRIVING AT HIGH SPEEDS. THEY INDICATED THEY MAY HAVE A SOLUTION IN MID MAY 2019 AND AS OF YET KNOWN HAS BEEN FOUND. YOUR WEBSITE VALIDATED THAT NO SOLUTION HAS BEEN FOUND AND ENCOURAGED WE REPORT THIS TO …

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I HAVE RECEIVED WARNINGS FROM THE MANUFACTURER THAT THE PROBLEM WITH THE TRANSMISSION COULD CAUSE THE ENGINE TO SEIZE WHILE DRIVING AT HIGH SPEEDS. THEY INDICATED THEY MAY HAVE A SOLUTION IN MID MAY 2019 AND AS OF YET KNOWN HAS BEEN FOUND. YOUR WEBSITE VALIDATED THAT NO SOLUTION HAS BEEN FOUND AND ENCOURAGED WE REPORT THIS TO YOU. AT THIS POINT THE CAR CAN BE DIFFICULT TO START/ENGAGE THE MOTOR UNLESS THE SHIFT LEVER IS MANIPULATED THERE HAS BEEN DIFFICULTY RESTARTING THE CAR AFTER A FOUR TO FIVE HOUR DRIVE.

NHTSA ODI #11229743

Mileage unknown · Jun 8, 2019
Power TrainUnknown Or Other

YESTERDAY AROUND 9:00 PM I WAS DRIVING ON HWY 150 IN SAN ANTONIO TX WITH MY KIDS AND ALL THE LIGHTS CAME ON ON THE DASH BOARD OR CLUSTER AND THE ENGINE DIE ON ME AND WOULDN'T START I TOOK IT TO A DEALER AFTER PAYING 220.00 FOR TOWING , NOW ITS AT RED MCCOMBS HYUNDAI RUBEN RODRIGUEZ SERVICE ADVISOR SAID HE WILL GIVE ME AND ANSWE…

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YESTERDAY AROUND 9:00 PM I WAS DRIVING ON HWY 150 IN SAN ANTONIO TX WITH MY KIDS AND ALL THE LIGHTS CAME ON ON THE DASH BOARD OR CLUSTER AND THE ENGINE DIE ON ME AND WOULDN'T START I TOOK IT TO A DEALER AFTER PAYING 220.00 FOR TOWING , NOW ITS AT RED MCCOMBS HYUNDAI RUBEN RODRIGUEZ SERVICE ADVISOR SAID HE WILL GIVE ME AND ANSWER

NHTSA ODI #11218677

90,000 miles · May 22, 2019
EnginePower TrainVehicle Speed Control

ON SATURDAY MAY 4, 2019, MY SON WAS ON GUARD DUTY AT VMI AND HE LENT HIS CAR TO HIS CLOSE FRIEND AND ROOMMATE TO ATTEND A FAMILY EVENT IN ARLINGTON, VA. AFTER ABOUT 100 MILES ON THE ROAD WHILE [XXX] WAS DRIVING IT ON INTERSTATE 81 GOING NORTH, THE CAR STARTED TO SLOW SUDDENLY, AND THE ENGINE AND GAS LIGHT CAME ON THE DASHBOARD…

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ON SATURDAY MAY 4, 2019, MY SON WAS ON GUARD DUTY AT VMI AND HE LENT HIS CAR TO HIS CLOSE FRIEND AND ROOMMATE TO ATTEND A FAMILY EVENT IN ARLINGTON, VA. AFTER ABOUT 100 MILES ON THE ROAD WHILE [XXX] WAS DRIVING IT ON INTERSTATE 81 GOING NORTH, THE CAR STARTED TO SLOW SUDDENLY, AND THE ENGINE AND GAS LIGHT CAME ON THE DASHBOARD, WITH NO OTHER EARLIER WARNING. HE HAD TO SCAN THE AREA QUICKLY TO MAKE SURE OTHER DRIVERS WERE PAYING ATTENTION AS HE WAS QUICKLY DROPPING BELOW THE MINIMUM SPEED LIMIT. THIS SAME THING WAS HAPPENING TO MULTIPLE CAR OWNERS OF THIS MAKE/MODEL YEAR. THE CAR DOWNRIGHT STOP RUNNING IN THE MIDDLE OF THE INTERSTATE, WITH NO WARNING. THIS PUT MY SON'S LONG-TIME FRIEND AND ROOM MATE AT RISK! EVERY SERVICE AND TOW STATION WITHIN 60 MILES OF HARRISONBURG WERE BUSY OR CLOSED. THIS SUDDEN STALL ISSUE WAS KNOWN ON 2/5/2019 AND WITH YOUR SYSTEMS KNOWING THE CURRENT OWNER, ADDRESS, AND MY VEHICLE #, THERE IS NO EXCUSE FOR NOT ALERTING ME! I HAVE INCURRED ADDITIONAL TOWING FEES BECAUSE I HAD MY SON'S FRIEND TOWED TO THE CLOSEST RESIDENTIAL AREA OFF THE HIGHWAY WHERE THERE WAS A LOCAL SERVICE STATION. COME TO FIND OUT AFTER THEY DID A ONCE OVER THE CAR, THAT THERE WERE METAL SHAVINGS IN THE OIL AND THE TECH HAD TO HAND-CRANK THE ENGINE TO GET IT STARTED. IN OTHER WORDS, IT MET ALL THE CRITERIA FOR THIS ISSUE KNOWN BY HYUNDAI. I HAVE HAD MY VEHICLE REGULARLY SERVICED AT THE HYUNDAI DEALER SERVICE TWICE IN DECEMBER 2018, NOVEMBER 2018, AND MANY OTHER TIMES BEFORE THIS. NOTHING WAS EVER MENTIONED TO ME ABOUT THIS DEFICIENCY. I HAVE CALLED AND SENT EMAIL AND LETTERS ASKING HYUNDAI TO REPAIR THIS KNOWN MANUFACTURER DEFECT. EVERY PLACE NEAR THE TOW ADDRESS WAS CLOSED. I DROVE ABOVE THE SPEEDLIMIT AS IT WAS HOT AND HUMID AND THEY WERE NOT IN AIRCONDITIONING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11209387

132,000 miles · Jan 25, 2019
EnginePower Train

"TAKATA RECALL" AS MY 2012 HYUNDAI TUCSON REACHED 100,000 MILES MY TRANSMISSION WENT OUT AND LEFT ME STRANDED. I HAD A REBUILT TRANSMISSION PUT IN, THAT WAS PURCHASED FROM THE DEALERSHIP. NOW I AM AT 132,000 MILES AND MY ENGINE IS KNOCKING. THE KNOCKING GETS LOUD DURING ACCELERATION, AND HAS QUICKLY GONE FROM A TICKING SOUND…

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"TAKATA RECALL" AS MY 2012 HYUNDAI TUCSON REACHED 100,000 MILES MY TRANSMISSION WENT OUT AND LEFT ME STRANDED. I HAD A REBUILT TRANSMISSION PUT IN, THAT WAS PURCHASED FROM THE DEALERSHIP. NOW I AM AT 132,000 MILES AND MY ENGINE IS KNOCKING. THE KNOCKING GETS LOUD DURING ACCELERATION, AND HAS QUICKLY GONE FROM A TICKING SOUND ON THE FRONT PASSENGER SIDE OF THE VEHICLE TO A LOUD KNOCK. MY MECHANIC IS SAYING THAT THERE IS NO COMING BACK FROM THIS, THE ENGINE WILL NEED TO BE REPLACED. OIL CHANGES ARE DONE ON TIME, THERE IS OIL IN THE CAR NOW BUT A ROD IS KNOCKING LOUDLY. THIS CAR WILL HAVE BEEN PURCHASED TWICE ONCE I HAVE PUT ALL THE REPAIRS INTO IT THAT REALLY SHOULDN'T NEED TO BE PUT INTO A CAR AT THIS STAGE OF IT'S LIFE.

NHTSA ODI #11172020

73,427 miles · Dec 19, 2018
EnginePower Train

WHILE DRIVING AND GOING FROM DRIVING FOR AWHILE TO STOP AND GO IT STALLS. HAS HAPPENED NOW 3 + TIMES IN DRIVING SITUATIONS. HAVE HAD CAR CHECKED OUT AND SAID NOTHING IS WRONG BY TWO DIFFERENT GARAGES. STALLING IN TRAFFIC IS NOT SAFE.

NHTSA ODI #11162569

56,370 miles · May 28, 2018
Power Train

THIS IS A COMPLAINT THAT MIMICS THE CURRENT RECALL 16V628000 FROM HYUNDAI ON 8/30/2016, FOR THEIR 2016 TUCSON TRANSMISSION PROBLEMS OF THE ENGINE/TRANSMISSION WHERE IT WILL DISENGAGE. WHEN DRIVING AND PRESSING ON ACCELERATOR THE ENGINE REVS, BUT THE TRANSMISSION SEEMS TO BE IN NEUTRAL (EVEN THOUGH IN DRIVE). IT HAS HAPPENED TO…

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THIS IS A COMPLAINT THAT MIMICS THE CURRENT RECALL 16V628000 FROM HYUNDAI ON 8/30/2016, FOR THEIR 2016 TUCSON TRANSMISSION PROBLEMS OF THE ENGINE/TRANSMISSION WHERE IT WILL DISENGAGE. WHEN DRIVING AND PRESSING ON ACCELERATOR THE ENGINE REVS, BUT THE TRANSMISSION SEEMS TO BE IN NEUTRAL (EVEN THOUGH IN DRIVE). IT HAS HAPPENED TO ME ON MY 2012 AFTER I MADE A GRADUAL RIGHT HAND TURN AROUND A RAMP AT ABOUT 25 MPH . I HAD COME OUT OF THE TURN AND TRIED TO ACCELERATE WHEN NOTHING HAPPENED. THE ENGINE REV'D TO ABOUT 4K, I IMMEDIATELY LET OFF GAS THINKING I HAD BUMPED THE GEAR SHIFT INTO NEUTRAL OR IT HAD SOMEHOW POPPED OUT OF GEAR. NOPE. LIGHT ON DASH STILL SAID "D" AND THE GEAR SHIFTER WAS IN THE PROPER POSITION. I LET IT COAST FOR AWHILE AND THEN TRIED ACCELERATING AGAIN. THIS TIME IT WORKED FINE. I HAVE ONLY HAD THE VEHICLE FOR ABOUT 2 WEEKS AND DID NOT EXPERIENCE ANY ISSUES BEFORE THIS. I WAS A AUTO/DIESEL MECHANIC FOR OVER 14 YEARS AND WAS VERY COGNIZANT OF WHAT WAS HAPPENING, NOT PANIC STRICKEN. IF I GET A CASE NUMBER OR THE LIKE I WILL CONTINUE TO FOLLOW UP WITH YOU ON THE ISSUE. NO ENGINE LIGHTS CAME ON, ENGINE DID NOT STALL, NO CODES GENERATED ON OBDII SCANNER. (2 CYCLES OF ON/OFF BEFORE CHECKING FOR CODES WHEN I GOT HOME) TRIED CHECKING THE TRANSMISSION FLUID LEVEL, BUT IT IS A SEALED UNIT WITH NO DIP STICK.

NHTSA ODI #11098263

107,000 miles · Aug 4, 2017
Power Train

THE VEHICLE STOPPED RUNNING WHILE I WAS DRIVING. AFTER TOWING TO THE MECHANIC, HE DETERMINED THAT THE ENGINE HAD SEIZED.

NHTSA ODI #11012841

66,700 miles · Jun 12, 2015
Power Train

TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE PARKED, THE TRANSMISSION GEAR SELECTOR DID NOT MATCH THE INDICATED GEAR. THE CONTACT STATED THAT AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, THE VEHICLE MOVED IN AN UNINTENDED DIRECTION. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, THE BRAKE WOULD HAVE TO BE DEPRES…

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TL* THE CONTACT OWNS A 2012 HYUNDAI TUCSON. WHILE PARKED, THE TRANSMISSION GEAR SELECTOR DID NOT MATCH THE INDICATED GEAR. THE CONTACT STATED THAT AFTER REMOVING THE KEY FROM THE IGNITION SWITCH, THE VEHICLE MOVED IN AN UNINTENDED DIRECTION. THE CONTACT STATED THAT IN ORDER TO START THE VEHICLE, THE BRAKE WOULD HAVE TO BE DEPRESSED WHILE WIGGLING THE GEAR. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MANUEL LEVER POSITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,700.

NHTSA ODI #10725053

Mileage unknown · Oct 15, 2014
Power Train

WHEN DRIVING (AT SEVERAL DIFFERENT SPEEDS), THE MOTOR (RPM'S) SHOOTS UP, BUT THE CAR DOES NOT ACCELERATE; IT ALSO HAPPENS WHEN THE CAR IS YIELDING, AND AS WE ACCELERATE INTO TRAFFIC, THE CAR DOES NOT ACCELERATE AS IT SHOULD; AGAIN, THE RPM'S SHOOT UP, BUT THE CAR IS NOT ACCELERATING. IT IS SIMILAR TO DRIVING A STANDARD VEHICLE …

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WHEN DRIVING (AT SEVERAL DIFFERENT SPEEDS), THE MOTOR (RPM'S) SHOOTS UP, BUT THE CAR DOES NOT ACCELERATE; IT ALSO HAPPENS WHEN THE CAR IS YIELDING, AND AS WE ACCELERATE INTO TRAFFIC, THE CAR DOES NOT ACCELERATE AS IT SHOULD; AGAIN, THE RPM'S SHOOT UP, BUT THE CAR IS NOT ACCELERATING. IT IS SIMILAR TO DRIVING A STANDARD VEHICLE AND ACCELERATING AND PUSHING IN THE CLUTCH AT THE SAME TIME. THE TRANSMISSION (RPM) PROBLEM IS EXTREMELY CONCERNING TO US. WE HAD A 2010 TUCSON, WHICH WE HAD EXACTLY THE SAME ACCELERATION PROBLEMS WITH. AFTER MANY SERVICE VISITS TO YOUR DEALERSHIP, THE TRANSMISSION WAS REPLACED. THE ORIGINAL SERVICE VISITS WENT ON FOR A PERIOD OF SEVERAL MONTHS; AFTER THE TRANSMISSION WAS FINALLY REPLACED, WE WERE STILL EXPERIENCING THE SAME PROBLEMS. WE EXPECTED THAT THIS WAS A ONE-TIME PROBLEM, AND PERHAPS WE JUST GOT A LEMON. NOW THAT WE ARE EXPERIENCING THE EXACT SAME ACCELERATION PROBLEM WITH THE 2012 TUCSON, WE DO NOT FEEL SAFE DRIVING THIS CAR. WE KNOW FROM THE PAST EXPERIENCE THAT THIS TRANSMISSION PROBLEM WILL NOT GO AWAY, IT WILL GET WORSE MONTH BY MONTH OVER TIME, AND THE CAR WILL HAVE TO KEEP BEING RETURNED TO THE DEALERSHIP FOR DIAGNOSIS/REPAIRS. THE DEALERSHIP TEST DROVE THE CAR AND DID NOT FIND THE PROBLEM, BECAUSE IT IS AN INTERMITTENT PROBLEM. WE ARE FORCED TO KEEP DRIVING THIS VEHICLE, KNOWING THAT IT IS NOT SAFE, AND THAT AT SOME POINT AN ACCIDENT MAY OCCUR. *TR

NHTSA ODI #10644972

23,233 miles · Sep 25, 2014
Power TrainSuspensionWheels

EXITING FREEWAY, DECREASING SPEED, WHEN IT FELT AS THOUGH A TIRE HAD GONE FLAT. SHIMMY AND SUDDEN LOSE OF POWER FOLLOWED. STEERING BECAME DIFFICULT. CAR HAD NO POWER, INCREASING GAS ONLY REVVED ENGINE, BUT WOULD NOT MOVE VEHICLE AT ALL. WAS ABLE TO ROLL TO THE END OF THE FREEWAY OFF-RAMP AND PULL NEAR SHOULDER. ENGINE CONTINUED …

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EXITING FREEWAY, DECREASING SPEED, WHEN IT FELT AS THOUGH A TIRE HAD GONE FLAT. SHIMMY AND SUDDEN LOSE OF POWER FOLLOWED. STEERING BECAME DIFFICULT. CAR HAD NO POWER, INCREASING GAS ONLY REVVED ENGINE, BUT WOULD NOT MOVE VEHICLE AT ALL. WAS ABLE TO ROLL TO THE END OF THE FREEWAY OFF-RAMP AND PULL NEAR SHOULDER. ENGINE CONTINUED TO RUN, BUT SOUNDED LIKE A CEMENT MIXER FULL OF LARGE ROCKS. ONCE TRANSMISSION WAS PLACED IN NEUTRAL, IT WOULD NOT SHIFT INTO ANY OTHER GEAR. ALSO REFUSED TO SHIFT INTO PARK. VEHICLE WAS FLAT-BEDDED TO DEALER. MECHANICS DETERMINED THE RIGHT TRANS-AXLE HAD SEPARATED FROM THE WHEEL WITH SPINDLE DAMAGE. INITIALLY IT WAS THOUGHT THAT THE TRANSMISSION WAS DAMAGED, BUT THAT MAY NOT BE THE CASE. *TR

NHTSA ODI #10638915

Official recalls

3

23V651000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 22, 2023

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Consequence & remedy

Consequence: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

19V063000 · Engine And Engine Cooling:engine

Feb 5, 2019

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.

14V245000 · Air Bags

May 13, 2014

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

Consequence & remedy

Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

AQ23002 · Hyundai And Kia Abs Module Fires

Opened Nov 17, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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