NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
124 reportsMileage unknown · Jun 3, 2024
Unknown Or OtherFire
My wife was driving this vehicle 2 weeks ago and smoke came out of the driverside hood. She pulled into a parking space then the smoke came out the other side. Vehicle was towed as it would restart to the dealership. They have not done anything to look at the problem today. I reported this to their corporate for their records ag…
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My wife was driving this vehicle 2 weeks ago and smoke came out of the driverside hood. She pulled into a parking space then the smoke came out the other side. Vehicle was towed as it would restart to the dealership. They have not done anything to look at the problem today. I reported this to their corporate for their records again little help. Based on the actual happening my research tells me it is a ABS issue, which is recalled but they have not done thar either. I ask that you get involved for your records. The vehicle is at Priorty Hyundai in Chesapeake, VA. S Military Highway. I hope you can get involve as I am concerned they maybe trying to mask this incident.
NHTSA ODI #11592062
Mileage unknown · May 27, 2024
Unknown Or Other
This is a complaint about the ridiculous amount of time this has gone on!
NHTSA ODI #11590928
Mileage unknown · Apr 17, 2024
Service Brakes, Hydraulic
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal…
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The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11583473
12,000 miles · Apr 15, 2024
Electrical SystemService Brakes, HydraulicFireInjury
The contact owned a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000) however, the part to do the recall repair was not yet available The contact stated while driving 45-50 MPH, there was smoke coming from underneath the passenger's side of the hood. The contact immediately veered to the…
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The contact owned a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000) however, the part to do the recall repair was not yet available The contact stated while driving 45-50 MPH, there was smoke coming from underneath the passenger's side of the hood. The contact immediately veered to the side of the road and exited the vehicle. The contact stated while attempting to grab the fire extinguisher in the trunk, she noticed that there was fire underneath the vehicle. The vehicle became engulfed in fire. A fire department report and a police report were filed but were not currently available. The contact and the three other passengers who were occupying the vehicle at the time of the incident sustained trauma but did not seek medical assistance. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.
NHTSA ODI #11583094
Mileage unknown · Apr 9, 2024
Unknown Or Other
This is a complaint related to the status of Hyundai's recall 251. The recall has gone on for months without a resolution, and puts me and my passengers at risk should there be a fire. On April 4, 2024, I received an email notice from Stafford Brown Hyundai that indicated a fix was ready for my car. I made an appointment to comp…
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This is a complaint related to the status of Hyundai's recall 251. The recall has gone on for months without a resolution, and puts me and my passengers at risk should there be a fire. On April 4, 2024, I received an email notice from Stafford Brown Hyundai that indicated a fix was ready for my car. I made an appointment to complete the fix, scheduled for Tuesday April 9. Two hours after dropping off my car, I received a phone call from Stafford Brown Hyundai indicating the fix was still not available for my car. They did not know when it would be available. This recall has gone on for an unacceptable length with no fix available. The risk to myself, my passengers, and my property is high. A resolution needs to be implemented now. Furthermore, Hyundai needs better management of how they communicate information to their dealers and car owners in regards to this recall, so as not to send inaccurate updates and create confusion.
NHTSA ODI #11581861
47,000 miles · Mar 26, 2024
Engine And Engine Cooling
The contact owns a 2011 Hyundai Tucson. The contact stated that upon taking the vehicle to the dealer for scheduled maintenance, the contact was informed that an oil pan seal leak had been discovered. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failur…
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The contact owns a 2011 Hyundai Tucson. The contact stated that upon taking the vehicle to the dealer for scheduled maintenance, the contact was informed that an oil pan seal leak had been discovered. No warning lights were illuminated. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V063000 (Engine and Engine Cooling), and the VIN was included, but the repair had already been completed. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 47,000.
NHTSA ODI #11579529
Mileage unknown · Mar 22, 2024
Engine
I purchased this vehicle from an acquaintance, who had it serviced by a local mechanic. Before I decided to buy it, I spoke with the mechanic he used, as well as calling the dealer with the vin number to verify that the recall issues had been taken care of. It was purchased around 9/19/2022 per the title. I change the oil and ro…
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I purchased this vehicle from an acquaintance, who had it serviced by a local mechanic. Before I decided to buy it, I spoke with the mechanic he used, as well as calling the dealer with the vin number to verify that the recall issues had been taken care of. It was purchased around 9/19/2022 per the title. I change the oil and rotate the tires every 3000 miles. Checking the oil weekly to see if it needs filling.I was attending an outdoor music show about 120 miles away. After leaving and not getting more than 20miles from the venue late that evening, my car with no indication slowed down and thankfully with not as much traffic I was able to pull to the side of the highway. The car would not turn over. I heard no noises when this occurred, nor did I smell anything, it just it quit working. It was late when the car was towed to S&B Automotive in Bridgewater. I had to wait for a ride and didn’t get home till early morning. When I contacted the place where it was towed, they said I needed a new engine at $6,000.00. I drained my bank account to pay for this 2011 Hyundai Tucson. So I could not have it repaired and was not aware of the recall and still never received the recall notice to this day. Just the one regarding the key issue and class action suit. If I had known that there was a recall on this vehicle I would have had it towed to the dealership for the repair and then traded it in for another vehicle other than a Hyundai. I was forced to take out an unwanted loan in order to purchase another vehicle. This vehicle although well maintained has too many issues. I still have the title as I inadvertently gave the automotive company the wrong title. I want to be compensated for the full blue book value of this vehicle.
NHTSA ODI #11578890
Mileage unknown · Mar 7, 2024
Service Brakes, Hydraulic
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was m…
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The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA ODI #11576020
Mileage unknown · Feb 21, 2024
Service Brakes, Hydraulic
The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was n…
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The contact owns a 2011 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11573194
Mileage unknown · Feb 20, 2024
Service Brakes
Nothing yet, but the information sent to me on 11-28-2023 stated that the defect could cause a fire and be quite dangerous, but no remedy has come forth yet. It is unsettling to drive a car which could catch fire while driving or parked. How long do we patiently wait for our cars to burst into flames?
NHTSA ODI #11573004
Official recalls
5Sep 22, 2023
Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.
Feb 5, 2019
Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.
Jan 28, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2011 Hyundai Tucson vehicles manufactured July 22, 2010, to October 31, 2010. The affected vehicles have a transmission fluid cooler hose that may have been improperly manufactured, resulting in a transmission fluid leak.
Consequence & remedy
Consequence: If enough transmission fluid leaks out, the transmission may not function properly and the vehicle may stop moving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the transmission fluid cooler hose, free of charge. The recall is expected to begin March 25, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 139.
May 13, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.
Consequence & remedy
Consequence: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.
Apr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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