2008 Hyundai Tucson

OWNER (HYUNDAI TUCSON 2008 GLS) HYUNDAI CUSTOMER SERVICE AND REPRESENTATIVE IS THE WORSE. MY VEHICLE HAS BEEN CUTTING OFF WITHOUT ANY WARNING. I'VE TAKEN MY CAR TO THE DEALER NUMEROUS TIME INDICATING THE CAR CUT-OFFS WITHOUT WARNING. IN ADDITION, I TOOK MY CAR TO THE DEALER IN 2009 COMPLAINING ABOUT THE CUT-OFF AND NOT PICKING UP SPEED. THE DEALER OURISMAN HYUNDAI (LAUREL) SERVICE REPRESENTATIVE INDICATED THERE IS A VALUE THAT ALLOWS THE AIR FLOW INTAKE FOR THE VEHICLE NOT OPENING UP PROPERLY. NEEDLESS TO SAY; THEY HAVE DONE NOTHING. AGAIN THE VEHICLE WENT BACK IN FOR CHECK ENGINE LIGHT AND CUTOFF. THEIR EXPLANATION, THE GAS TANK WAS NOT TIGHT. IN 2010 THE VEHICLE CUTOFF WITH WARNING AND NOW IS CUTTING OFF WITHOUT WARNING. TO DATE THE VEHICLE HAS CUTOFF WITHOUT WARNING MORE THAN 10 TIMES TO INCLUDE AUGUST 16, 2011 (SPEED 10 MPH), AUGUST 17, 2011 (SPEED 15 MPH), AUGUST 23, 2011 (SPEED 20 MPH) AND AUGUST 29, 2011, (SPEED 60 MPH) WITHOUT WARNING. EACH TIME, I'VE TAKEN THE VEHICLE TO THE DEALER; HOWEVER THEY CANNOT REPLICATE THE PROBLEM. AS I MENTIONED TO THEM, THE VEHICLE CUT-OFFS WHEN IT WANTS TO WITHOUT WARNING. THE CUTOFF WITHOUT WARNING IS AN ACCIDENT WAITING TO HAPPEN. THE AUGUST 29, 2011(AT 60 MPH) 7:45AM CUT-OFF WAS FORTUNATE THE VEHICLE IN THE BACK DID NOT REAR END ME. THE VEHICLE CUTOFF, AGAIN ON AUGUST 29, 2011 AT 5:45 PM. THE VEHICLE HAS BEEN WITH THE DEALER EACH TIME, HOWEVER THEY CANNOT DUPLICATION OF LOCATE THE PROBLEM. HOWEVER, THEY WANT ME TO PAY TO REPLACE THE MASS AIR FLOW SENSOR WITH MAY NOT BE THE PROBLEM. THE JULY INCIDENT WAS THE FIRST TIME. THE VEHICLE IS BACK AT THE DEALER TRYING TO DETERMINE THE PROBLEM. UPDATED 09/08/11*LJ *TR UPDATED 2/23/12 *CN

TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED THAT WHEN SITTING IN IDLE THE VEHICLE WOULD SUDDENLY STALLED WITHOUT ANY WARNING. THE VEHICE WAS TAKEN TO A DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

TL* THE CONTACT OWNS A 2008 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING 75 MPH THE CONTACT ATTEMPTED TO SOUND THE HORN TO AVOID A CRASH AND THE HORN DID NOT WORK. THE CONTACT STATED THE HORN WAS VERY HARD TO PUSH. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE HORN WORKED PERFECTLY FINE WHILE THE VEHICLE WAS INSPECTED BY THE DEALER. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY DUE TO THE HORN MALFUNCTIONING IF A CRASH OCCURRED. THE DEALER STATED IF THE AIR BAG MALFUNCTIONED A LIGHT WOULD FLASH ON THE INSTRUMENT PANEL; HOWEVER, IT WAS CURRENTLY WORKING. THE FAILURE MILEAGE WAS 18,199.

TL*THE CONTACT OWNS A 2008 HYUNDAI TUCSON. WHILE THE VEHICLE WAS BEING PARKED, THE CONTACT NOTICED THAT THE DRIVER SIDE SEAT BELT DID NOT HOLD HER SECURELY; THE SEAT BELT LATCHED HER IN BUT DID NOT HOLD HER UPPER BODY CORRECTLY AND TIGHTEN. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALER OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 1,580 AND THE CURRENT MILEAGE WAS APPROXIMATELY 1,600

HORN DOESN'T ALWAYS WORK. MAY STOP WORKING FOR A FEW MINUTES UP TO A FEW DAYS AND THEN IT WORKS AGAIN. TOOK IT TO THE DEALER AND IT WASN'T WORKING ON MY DRIVE THERE. OF COURSE WHEN IT WAS BEING SERVICED THE HORN WORKED. THE HORN WORKED FOR ANOTHER TWO DAYS AND STOPPED WORKING AGAIN FOR ONE FULL DAY AFTER WHICH TIME IT STARTED TO WORK AGAIN. *TR

TL* THE CONTACT OWNS A 2008 HYUNDAI TUSCON. WHILE DRIVING AT 15 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AND THE STABILITY CONTROL ACTIVATED. SHE ATTEMPTED TO DEACTIVATE THE ESC BUT TO NO AVAIL. SHE ATTEMPTED TO DEPRESS THE BRAKES BUT THE BRAKE PEDAL FELL INTO THE FLOORBOARD AND WOULD NOT ENGAGE. SHE WAS ABLE TO BRING THE VEHICLE TO A STOP WITHOUT INCIDENT. THE VEHICLE HAD NOT YET BEEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 16,100.

ON 3/23/2010 WHILE DRIVING MY 2008 HYUNDAI TUCSON (MILEAGE 17372 )ON A RAINY DAY, MY FRONT WIPERS STOPPED IN THE 1:00 POSITION (APPROX) RESTRICTING MY VISUAL SIGHT OF OTHER VEHICLES AND OBJECTS ON THE ROAD. I WAS DRIVING ON A HIGH TRAFFIC ROAD THRU TOWN. I WAS TERRIFIED SINCE I COULD NOT JUST STOP THE CAR AND HAD TO DRIVE APPROX 100' WITH POOR VISIBILITY. I CALLED THE DEALERSHIP TO REPORT THE INCIDENT & TO GET SERVICE. THE TECHNICIAN TOLD ME IT WAS A SAFETY HAZARD DRIVING WITH NO WIPERS AND TO GET IT IN. I EXPLAINED THAT I LIVED 50 MINUTES AWAY AND HAD TO WAIT FOR THE WEATHER TO CLEAR BEFORE ATTEMPTING THE DRIVE. ON 3/25/10 I DROVE MY TUCSON TO THE DEALERSHIP WHERE I WAS TOLD I WOULD BE CHARGED 47.50 FOR THE REPAIR IF IT ENDED UP BEING A NUT, DUE TO THE WARRANTY NOT COVERING IT. I STATED THAT THE VEHICLE WAS NEW, IT WAS A SAFETY HAZARD & THAT I REFUSED TO PAY SUCH A CHARGE. I TOLD THE TECH THAT IF I WAS CHARGED I WOULD FOLLOW THRU WITH THE PROPER CHANNELS TO COMPLAIN ABOUT SUCH CHARGE. AFTER SERVICING MY TUCSON I WAS TOLD THAT THEY FOUND THE WIPERS LOOSE AT THE MOTOR AND THEY FOUND THE NUT OFF LINKAGE. THEY REPLACED NUT, TESTED THE TUCSON AND SAID THE VEHICLE WAS DONE. THE GENTLEMEN TOLD ME THIS NUT BECOME LOOSE DUE TO SNOW/ICE BEING ON MY WINDSHIELD & TRYING TO USE THE WIPERS. HE STATED THAT THEY MANUFACTURE IT THIS WAY SO YOU DONT BLOW THE WIPER MOTOR. SO MUST BE YOU CANT DRIVE WHEN ITS SNOWING OR SLEETING OUT EITHER SINCE THIS COULD CAUSE THE NUT TO BECOME LOOSE ON THE WIPER TRANSMISSION?... THIS MAKES NO SENSE TO ME! IT WAS RAINING OUT. NEEDLESS TO SAY THE TECHNICIAN SAID HE GOT IT COVERED UNDER WARRANTY. SO NO CHARGE....

ASSISTANT SERVICE MANAGER, I HAVE A 2008 HYUNDAI TUSCON, PURCHASED AT FITZGERALD'S, WHICH YOU HAVE SERVICED IN THE PAST. YESTERDAY (3/21/10) WHEN ON A SHORT ROAD TRIP I STOPPED FOR GAS. ON STARTING, THE ENGINE ACCELERATED ON ITS OWN (WITHOUT ACCELERATOR PRESSURE) TO AN IDLE RPM OF 5000 WHILE IN "PARK". IT DID THIS REPEATEDLY. I WAS ABLE TO PUT IT IN GEAR ONLY BY SHIFTING IT RAPIDLY INTO DRIVE IMMEDIATELY AFTER STARTING, BEFORE THE ENGINE RPM INCREASED DRAMATICALLY. THE CAR WOULD THEN MAINTAIN A ROAD SPEED OF AROUND 60 MPH ON ITS OWN WITHOUT ACCELERATOR PRESSURE IF THE BRAKES WERE NOT APPLIED. THANKFULLY, THE BRAKES WOULD SLOW THE CAR, BUT AT A STOP (WHILE IN DRIVE) THE ENGINE WOULD IDLE AT 2000 RPM REQUIRING MARKED BRAKE PRESSURE TO KEEP IT FROM ACCELERATING FORWARD. IF PLACED IN NEUTRAL THE ENGINE WOULD ACCELERATE TO AROUND 5000 RPM. IT DID THIS CONTINUOUSLY AND REPEATEDLY OVER A 6 HOUR PERIOD OF TIME. THIS AM (THE FOLLOWING MORNING) THE CAR FUNCTIONED NORMALLY! I AM IN SYRACUSE FOR THE NEXT 2 WEEKS AND WOULD PREFER TO HAVE THE CAR SERVICED IN THE DC AREA, IF IT CONTINUES TO FUNCTION SATISFACTORY IN THE INTERIM. OBVIOUSLY, THIS SITUATION IS DANGEROUS AND RINGS OF THE TOYOTA FIASCO. I CALLED HYUNDAI MOTOR CONSUMER ASSISTANCE (800-633-5151) TO REGISTER THE CONCERN, BUT WAS PLACED ON HOLD INTERMINABLY AND NEVER GOT THROUGH. I WILL FORWARD THIS E-MAIL TO THEM VIA LAND MAIL AS WELL AS TO THE NATIONAL SAFETY TRANSPORTATION BOARD. PLEASE REGISTER THIS CONCERN IN YOUR RECORDS. I PLAN TO BRING IT IN FOR SERVICE WHEN I RETURN TO MARYLAND. *TR

DRIVING IN HEAVY SNOW IN DECEMBER 2009 AND TWICE IN JANUARY 2010. I APPLIED THE BRAKES. THE ANTI LOCK BRAKE SYSTEM WILL NOT STOP THE CAR WITHIN 20 TO 30 FEET OF THE CAR AHEAD. I HAVE TO DIVERT OFF ROAD TO AVOID REAR ENDING THE CAR IN FRONT OF ME. REPORTED THE PROBLEM AND INCIDENTS TO THE DEALERSHIP. THE CAR WAS TEST DRIVEN ON DRY PAVEMENT. I WAS TOLD THERE WAS NO PROBLEM THE ANTI LOCK BRAKE SYSTEM IS PERFORMING FINE. *TR

UPON REACHING A SPEED OF 65 AND HIGHER, THE STEERING WHEEL BEGINS TO SHAKE AS THOUGH THE TIRES ARE UNBALANCED. 4 SETS OF TIRES HAVE BEEN BALANCED AND INSTALLED, AND THE ORIGINAL TIRES WERE BALANCED SEVERAL TIMES AS WELL. TIRES FROM A DIFFERENT CAR WERE INSTALLED, TO NO AVAIL. HYUNDAI TECHNICIANS TO DATE ARE UNABLE TO PROVIDE A REPAIR FOR THIS DEFECT. 2008 TUCSON LIMITED. NEW. *TR