2025 Hyundai Tucson Hybrid

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly stopped. The vehicle suddenly experienced an automatic emergency braking failure. The vehicle was stuck in gear and was jerking while moving forward. While in drive, there was an abnormal popping sound coming from the vehicle. The battery discharge message was displayed and after several minutes the vehicle resumed normal operation. The vehicle was taken to the local dealer previously, but the dealer was unable to determine the cause of the failure. The local dealer was contacted again, and the contact was informed about NHTSA Campaign Number: 26V316000 (Forward Collision Avoidance) and about a trade-in. The vehicle was not diagnosed or repaired. The contact called another local dealer Feldman Hyundai of New Hudson Service & Parts Center (30492 Lyon Center Dr, New Hudson, MI 48165); where an appointment was scheduled for a later date. The manufacturer was contacted and filed a claim. The failure mileage was approximately 100.

The center infotainment display flickers then goes fully blank while driving, caused by a defective coaxial cable with undersized shield width (Hyundai TSB MC-11010978-0001). When the screen blanks, the backup camera also stops working, leaving no rear visibility when reversing. Audio and head-up display still function. The vehicle and component are available for inspection. Safety risk: the display and backup camera fail without warning during normal driving and while reversing, eliminating rear visibility and risking striking pedestrians, objects, or vehicles. Failures are triggered by heat, potholes, and braking—routine conditions—so the loss is unpredictable. The dealer reproduced and confirmed the problem, identified the TSB cable defect as root cause, and made multiple failed repairs: tightening clips, replacing the wiring harness, replacing the head unit, and performing the TSB repair. The identical symptom returned after the TSB fix. The vehicle has been inspected only by Hyundai's authorized dealer through these repeated visits—not by police, insurance, or a field engineer (field engineer involvement is being requested). No warning lamps or messages precede the failure. The first symptom is the screen flickering, immediately followed by the screen going blank and the backup camera failing. Symptoms first appeared at 10,717 miles on 07/23/25.

While vehicle was at dealership service department for an oil change, dealer performed FCA (Forward Camera Assist) Update recall. After leaving dealership, the vehicle displayed several warnings. "Check Emergency Stopping function", "Smart Cruise Control disabled", and "Forward Safety system limited". This never happened previously, and these safety systems became disabled within two miles after leaving the dealership where the update / recall to them was performed. The recall was intended to prevent unnecessary emergency braking. Somehow the update resulted in completely disabling that safety system. Invoice from dealership shows 17012 miles out, and photos of dashboard show 17014 miles. Return appointment for them to look at this is three weeks out. Contacted Hyundai customer service to report this.

Navigation screen flickers and goes black and then reboots and comes back on while driving. Extremely distracting and dangerous. Dealer kept car for ten days and replaced the screen but problem persists. Happens almost every time I drive. Might be triggered by uneven road surface but difficult to tell. Much online chatter about the issue. Dealer acted like they’d never heard of it before.

I was going northbound on highway 77 in Bloomington, MN, switching lanes to get on an exit ramp to westbound 494. Another vehicle in front of me was also changing lanes but I had slowed down so we can switch lanes appropriately as we were both going at decent speeds and as I was braking and this car ahead of me crossed lanes, my forward collision warning activated and emergency braking occurred which inappropriately activated and caused me to abruptly stop while driving on an exit ramp on a freeway. Luckily the car behind me did not hit me but it was terrifying and scary and I had my two young children in the car. I have set up plans for updating the software for this vehicle with the current recall.

The rearview camera system on my vehicle intermittently and unpredictably malfunctions when shifted into reverse. Instead of displaying the live rear camera feed, the infotainment screen abruptly turns entirely green or blue, completely obscuring the rearward view. Component that failed: The rearview camera system and/or the main infotainment display module. The components are currently on the vehicle and available for inspection upon request. Safety risk: This failure severely compromises safety by eliminating critical rear visibility while backing up. The sudden loss of the camera feed creates a significant blind spot, increasing the risk of backing into a pedestrian, a moving object, or another vehicle, especially in busy parking lots or residential driveways. Dealer confirmation: Yes, this is a persistent defect that has been reproduced, confirmed, and documented by an authorized dealership service center during multiple service visits. Despite the dealer and the manufacturer being informed of this defect over two months ago, neither has been able to successfully repair the vehicle or provide a permanent fix. Inspected by others: The vehicle and the malfunctioning components have been inspected by the manufacturer’s authorized dealer technicians during multiple attempts to diagnose and repair the ongoing issue. Warning lamps/symptoms: There are no warning lamps, check engine lights, or error messages on the dashboard prior to or during the failure. The sole symptom is the immediate and spontaneous green or blue screen takeover on the center display precisely when the vehicle engages the reverse gear.

This is an ongoing issue. The panel lights and indicators associated with climate control setting module (in front of/below) the dash are very dim. In normal to bright daylight it can be impossible to see. As a result drivers have to take their eyes off the road and bend down a little to see what the climate control lettings are set on or whether a selection has been set properly. This has obvious potential safety issues. Hyundai tell customers the modules are performing normally, but there are many, many complaints on the web. These modules need to be recalled and replaced.

The contact owns a 2025 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle had erroneously stopped in the middle of the road. The contact indicated that the failure had occurred at highway speeds and while driving in a residential neighborhood. The contact indicated that the failure had occurred on multiple occasion in which a Tractor Trail nearly collided into the rear of the vehicle. The cause of the failure was not yet determined. The local dealer was contacted. The manufacturer was not yet contacted. . The failure mileage was 25.

On 4/3/2026 heading to [XXX] on I 95 (outside of [XXX] ) traveling with traffic (3-4 lanes) I was in the middle lane going approx 74mph when on 5 separate but in close approximation (estimated within 20 mi) times, my car which was on cruise control, suddenly threw up warnings to pull over, shook my steering wheel, yanked my car toward the left lane (with traffic flowing the same way as I was) and suddenly decreased my speed to 64 mph before I could regain control! It was a beautiful, sunny day with no precipitation. Cars were swerving and beeping . My family was in the car. I stopped all cruise control and drove the remaining five hours to my destination scared out of my mind. I called local dealership, country club Chevy, dodge, jeep, Hyundai etc. at 607432-9300 and told Gavin what had occurred. I was unable to get into a dealership while I was in [XXX] for the brief time I was there. On my way home I tried cruise control on I 95 in the right hand lane all the way over so that no traffic could be on my right side. It was a beautiful day. It happened again to me, the warning lights, the decrease and speed the yank to the right the shaking steering wheel and the sudden breaking while I was in the state of [XXX] . I turned off cruise control again. I didn’t have a problem after that. When I I returned home, , I took the car in to be looked at at the dealership . They said they couldn’t find anything wrong. I contacted Hyundai motor corp at 800-523-4030. Case number 42576997 was assigned. I was put to Hyundai finance. No resolution. I contacted Hyundai Corp Office at 714-410-4382 and spoke with Mohammed. To date, as of May 7 there has been no resolution as the dealership doesn’t have access to drive this car on a 4 Lane Rd. as we live in a real area. I do not feel safe driving this car. It is going to kill someone else on the road or someone in my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)