Cluster information panel failed after software update was already completed. Update completed at approximately 8500 miles, failure happened at just under 15,000 miles. Currently in the shop having entire cluster panel replaced.
2025 Hyundai Tucson Hybrid
Owner reports · Recalls · Investigations
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There is not enough comparable history to draw a useful model-year comparison.
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Owner complaints by model year
Compare all Tucson Hybrid years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 12 of 138 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Forward Collision Avoidance. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Vehicle Speed Control. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
25 reportsI own a 2025 Hyundai Tucson Hybrid Limited AWD with approximately 15,000 miles. While driving, I heard a loud, sudden noise and then discovered that the glass panel above the windshield, below the moonroof, had shattered/damaged. The incident occurred at a slight bump in the road, but not a pothole. I did not observe any large r…
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I own a 2025 Hyundai Tucson Hybrid Limited AWD with approximately 15,000 miles. While driving, I heard a loud, sudden noise and then discovered that the glass panel above the windshield, below the moonroof, had shattered/damaged. The incident occurred at a slight bump in the road, but not a pothole. I did not observe any large road debris, object, or vehicle ahead of me that appeared to cause an impact, and I saw no obvious evidence of a specific impact event. The damaged area allows water to enter the vehicle, making it unsafe and impractical to drive in rain or other inclement weather. There is also concern about loose glass debris. The dealership and Hyundai denied warranty coverage, stating the damage was impact-related. An independent automotive glass shop inspected the vehicle and provided a written assessment stating that the damage cannot be conclusively attributed to a rock or other road impact and could be consistent with a manufacturing defect. The vehicle has been inspected by both the dealer/manufacturer and an independent glass service provider. Hyundai corporate has also been contacted, and a corporate case manager was involved. There were no warning lamps or warning messages before the failure. The first symptom was the sudden loud noise while driving, followed by discovery of the damage to the glass panel above the windshield.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel…
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The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel…
Read full complaint
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel…
Read full complaint
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel…
Read full complaint
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel…
Read full complaint
The instrument cluster continues to fail after repair to Hyundai recall #304 was done. Heads-up display failed, flickered, restarted. Instrument cluster turned off and flashed “signal not found” for approximately 45 minutes before returning. Necessary information to legally and safely drive was inaccessible including speed, fuel readings, status of regenerative breaking, error lights, and cruise control information.
I was driving using adaptive cruise control, and my entire instrument cluster went blank. Everything, I couldn't see my speed, if cruise control was on, the HUD display everything went dark then came back on in about 10-15 seconds. This was very concerning. I had no way to know if the safety systems like adaptive cruise control…
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I was driving using adaptive cruise control, and my entire instrument cluster went blank. Everything, I couldn't see my speed, if cruise control was on, the HUD display everything went dark then came back on in about 10-15 seconds. This was very concerning. I had no way to know if the safety systems like adaptive cruise control, forward crash section etc were still working. Lost my GPS directions, couldn't tell my speed This was extremely dangerous.This needs to be fixed asap.
Navigation screen flickers and goes black and then reboots and comes back on while driving. Extremely distracting and dangerous. Dealer kept car for ten days and replaced the screen but problem persists. Happens almost every time I drive. Might be triggered by uneven road surface but difficult to tell. Much online chatter about …
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Navigation screen flickers and goes black and then reboots and comes back on while driving. Extremely distracting and dangerous. Dealer kept car for ten days and replaced the screen but problem persists. Happens almost every time I drive. Might be triggered by uneven road surface but difficult to tell. Much online chatter about the issue. Dealer acted like they’d never heard of it before.
This is an ongoing issue. The panel lights and indicators associated with climate control setting module (in front of/below) the dash are very dim. In normal to bright daylight it can be impossible to see. As a result drivers have to take their eyes off the road and bend down a little to see what the climate control lettings ar…
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This is an ongoing issue. The panel lights and indicators associated with climate control setting module (in front of/below) the dash are very dim. In normal to bright daylight it can be impossible to see. As a result drivers have to take their eyes off the road and bend down a little to see what the climate control lettings are set on or whether a selection has been set properly. This has obvious potential safety issues. Hyundai tell customers the modules are performing normally, but there are many, many complaints on the web. These modules need to be recalled and replaced.
Official recalls
326V400000 · Electrical System: Instrument Cluster/panel
Jun 23, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson, Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV) vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 22, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 304. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 25, 2026.
26V316000 · Forward Collision Avoidance: Automatic Emergency Braking
May 18, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.
Consequence & remedy
Consequence: Unexpected braking increases the risk of a crash.
Remedy: Dealers will update the front camera software, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 302. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 20, 2026.
26V047000 · Electrical System: Instrument Cluster/panel
Jan 26, 2026
Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson Hybrid, Tucson Plug-In Hybrid Electric (PHEV), 2026 IONIQ 5, Santa Cruz, Kona, Palisade, Palisade Hybrid, Santa Fe, Santa Fe Hybrid, Sonata, Sonata Hybrid, and Tucson vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Consequence & remedy
Consequence: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed March 24, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 293. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 28, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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