2025 Hyundai Tucson Hybrid

I purchased a brand new vehicle with only 12 miles on it. Less than 72 hours later I had to have it towed. I turned the vehicle on and tried to put it in drive and 2 error messages came up. One was the check hyrid system and the other was a check engine. The diagostic tool on the car says it is related to transmission. The dealership doesnt have time to look into it yet and the Manager from the dealership I bought it from offered no solutions since I travelled home to another state.

I recently purchased this car and just took it on our first highway trip of about 1100 miles. I experienced Three Problems that are a safety concern. 1. "Need to take a Coffee Break Notification." This comes on frequently and is distracting. No need to have that come on. When driving in heavy traffic at speed, this is too distracting. There is no way to turn it off. 2. Camera focused on the driver. If I take a drink from my water bottle, looking around the water bottle to see the road, the camera can not see my face/eyes. It then shuts off my cruise control, makes a noise, scares my wife, and distracts me from driving. This has happened to me in heavy urban traffic going through cities on my last trip. 3. The cruise control is linked to communication from outside the car. When driving in the mountains, there are times when the signal is lost, the cruise control stops working, the car emits a noise signally a problem, my wife screams, I lose concentration on what is going on as the car decelerates quickly and the semi truck behind me comes very close to the rear of the car. Potential accident caused by this silly system. There is no way to disable "adaptive cruise control" and resort to a system that does not rely on outside communication. The car has about 3000 miles on the odometer and I am ready to trade it in/get rid of it. I am greatly disappointed.

📌 NHTSA Complaint Description (Modify as Needed) 🚨 Safety Issue: I purchased a brand-new 2025 Hyundai Tucson Hybrid on March 3, 2025, and within 5 minutes of driving and less than 20 miles, the vehicle stalled three times on a busy highway without warning. 🚨 Component/System Failure: The vehicle suffered a complete power loss, rendering it undrivable in the middle of the highway. The gas pedal became unresponsive, and I had no control over the vehicle’s movement. 🚨 Immediate Safety Risk: The sudden stalling on a highway put my family and other drivers at serious risk of a collision. We were left stranded for over 3 hours while waiting for assistance. The vehicle was inspected by Hyundai’s roadside assistance and later towed to the dealership. 🚨 Inspection & Confirmation of the Issue: The dealership and Hyundai’s technical team later diagnosed the issue as a failure in the electric oil pump and the oil pump control unit. Hyundai has not provided a clear resolution and is pushing for repairs, despite the vehicle failing immediately after purchase. The manufacturer and dealership have not provided a pre-delivery inspection report confirming whether the vehicle was defective before delivery. 🚨 No Prior Warning Signs: There were no warning lamps, error messages, or any prior symptoms before the failure. The issue occurred suddenly and repeatedly within minutes of taking delivery of the vehicle. 🚨 Request for Investigation: Given the severity of this mechanical failure and its potential to cause serious accidents, I am reporting this to the NHTSA for further investigation. This issue needs to be addressed immediately before it leads to a fatal accident for another Hyundai Tucson Hybrid owner.

On Jan 5th, with odometer reading of 1747 miles, while driving on a busy highway, the car's speed decreased until the car stopped without warning. After pushing the car into a gas station to get out of harm's way, we contacted Hyundai roadside assistance. The car was towed to a nearby Hyundai dealership. The problem was diagnosed the next day - the car needs a new transmission. The transmission is on backorder and will not be delivered to the dealership until the middle of March. Our new 2025 Tuscon Hybrid will be out of service for at least 10 weeks after breaking down on a major road without warning. The code is the bluelink app is P177700 -Powertrain transmission