2025 Hyundai Tucson Hybrid

The Smart Cruise Control (SCC) on my 2025 Hyundai Tucson Limited HEV cuts off whenever I wear prescription sunglasses. The Driver Attention Warning comes on within seconds when the in-cabin camera mounted on the steering wheel is unable to see my eyes, the SCC cuts off, and the vehicle suddenly starts breaking. This puts me and anyone behind me at risk. Both the dealership and Hyundai Motor Company have been unresponsive or unwilling to fix this widely known issue which is well documented in multiple owners' online chat groups. The dealership told me the manufacturer is responsible for fixing the problem.

1 forward collision unexpectedly slammed on the brakes when I was trying to go forward to make a left turn. There was no one in front of me nor each side of me. I had 2x4’s in my car that were thrusted forward damaging my dashboard and display. I was told to take it to the dealership on Monday 2 I was fine just hooked up, but the driver was pissed off at me thinking I was stopping short on him 3 randomly the rear sensor would go off telling me they are too close when I’m at a complete stop. It has randomly stopped short on me but I thought it might have just been an over sensitive sensor. I have previously owned an Ioniq 5 and the sensor would never stop going off even if I was 2 car lengths away. 4 the car is going back to the dealership on Monday so it has not been expected yet 5 exactly 6 days after purchasing the car the airbag indicator showed up on my dashboard while I was driving. I was used to the Ioniq 5 sensors always going on when I was stopped waiting for a green light that I just thought it was the same way. It had abruptly stopped on me three other times between the 6th and today the 21st. I have only had it for 3 weeks. I have never gotten any warnings before the car just slams the breaks on. After looking online about this issue I decided to make a report before I take it to the dealership so you have it on file. I am very disappointed with this vehicle and was so excited when I bought it. I have been a loyal customer of Hyundai since 2017 when I bought my first Ioniq and I have purchased 6 other cars for my family members since then. I still purchased the Tucson after having to take a 15,000 loss because the Ioniq 5 never held its value. Now I’m wondering if I should switch manufacturers

If someone is making a right turn in front of me and I am on the brakes already slowing down The emergency braking will engage and lock the brakes to stop it It does not seem to detect the fact the car is making a turn that will be complete before you are up to them. This has happened 4 times now and I have almost been rear ended. I can duplicate it pretty much whenever I want and capture it on my dash cam

I bought a 2025 Hyundai Tucson with adaptive cruise control. The first time I used the cruise control I was on the highway with a lot of traffic. I was in pace with the traffic then the all of a sudden the cruise control shut off. The car suddenly started to slow down and I had to do some quick maneuvering not to get into an accident. I reset it again and after a half minute or so it shut down again. There was a warning message on the dash that said it couldn't see the driver's face. I was perplexed. It happened a few more times. I noticed a camera on the steering column aimed toward me. I was wearing sunglasses and thought that maybe it couldn't see my eyes. I took the sunglasses off and it stayed on. I took them off and it worked again. I reported it to the dealer. They said there was nothing wrong and that it was a safety issue. I talked to Hyundai corporate. They said to talk to the dealer who then told me to talk to Hyundai. Back and forth it went for months. They say you can shut off the feature but when you do it still happens. I was told not to wear sunglasses while driving (on the highway in Arizona!). I am now told it's a safety feature and can't be shut off. I was told not to wear polarized sunglasses (which I don't have). I've tried several pairs and types. Nothing works. Hyundai has clearly designed what they thought would be a safety feature that is a hazard. You can't drive in glaring sun without eye protection. You can't trust the cruise to remain on if you wear eye protection including prescription sun glasses. There are a lot of complaints online and in their forum about this. Please help me. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 2 separate occasions, the forward collision warning system activated. On both occasions I was under control of the vehicle with my foot on the brake approaching a vehicle that had slowed while entering into a round about...I was approximately 10 feet from the car in front going about 6 mph. All of a sudden several warning indicators activated (audible and visual) and then out of nowhere, all four wheels locked and my car came to a skidding/juddering stop. I immediately looked in rear view mirror fearing I was going to get rear-ended. The vehicle in front proceeded to move on and I tried to get myself together and get moving. I was shocked that this had happened as it was totally unnecessary. I was completely in control of the vehicle prior to the activation.

The Driver Attention Warning is a dangerous feature that can't be turned off. It is constantly going off requiring that I take my eyes off the road to see why it chimed. I am a Disabled Veteran with an eye condition that requires me to wear very dark glasses in bright sunlight. The car is not drivable with my glasses on as the camera can't see my eyes. I was almost involved in a serious accident on I459. As I drove between an 18 wheeler and another SUV a red light on the dash and a message flashed that stated "Regain control of the car". The system slammed on the brakes which caused the car behind me to almost hit me at 70mph. This occurred in heavy traffic at approximately 8:30 AM. I almost lost control of my SUV.

No less than 6 times since leasing this vehicle the forward collision warning / automatic emergency braking has activated when it was not required as slow speed with vehicles behind me almost rear ending me. It is to the point where i no longer have confidence in using these systems and deactivate them when turning the car on. I have set the sensitivity to "Late" to decrease the incidence of this happening, to no avail. I am not the only complaint about this. This vehicle is not safe to use with this feature and should be investigated and a recall issued. Vehicle is going in for service on 5/29 for this issue.

This vehicle has a camera facing the driver mounted on the steering column. If it can't see your eyes clearly it starts sending warnings about pulling over and resting, it shuts down cruise control, doesn't allow it function. Shutting down cruise control at Interstate speeds without the driver expecting it could cause an accident or worse. This camera not functioning correctly for one of the 16 possible reasons listed in the manual is unacceptable. It should have an OFF switch or be removed completely... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)