2025 Hyundai Tucson Hybrid

On 4/3/2026 heading to [XXX] on I 95 (outside of [XXX] ) traveling with traffic (3-4 lanes) I was in the middle lane going approx 74mph when on 5 separate but in close approximation (estimated within 20 mi) times, my car which was on cruise control, suddenly threw up warnings to pull over, shook my steering wheel, yanked my car toward the left lane (with traffic flowing the same way as I was) and suddenly decreased my speed to 64 mph before I could regain control! It was a beautiful, sunny day with no precipitation. Cars were swerving and beeping . My family was in the car. I stopped all cruise control and drove the remaining five hours to my destination scared out of my mind. I called local dealership, country club Chevy, dodge, jeep, Hyundai etc. at 607432-9300 and told Gavin what had occurred. I was unable to get into a dealership while I was in [XXX] for the brief time I was there. On my way home I tried cruise control on I 95 in the right hand lane all the way over so that no traffic could be on my right side. It was a beautiful day. It happened again to me, the warning lights, the decrease and speed the yank to the right the shaking steering wheel and the sudden breaking while I was in the state of [XXX] . I turned off cruise control again. I didn’t have a problem after that. When I I returned home, , I took the car in to be looked at at the dealership . They said they couldn’t find anything wrong. I contacted Hyundai motor corp at 800-523-4030. Case number 42576997 was assigned. I was put to Hyundai finance. No resolution. I contacted Hyundai Corp Office at 714-410-4382 and spoke with Mohammed. To date, as of May 7 there has been no resolution as the dealership doesn’t have access to drive this car on a 4 Lane Rd. as we live in a real area. I do not feel safe driving this car. It is going to kill someone else on the road or someone in my family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The forward collision system suddenly slammed the brakes hard to a full stop. This has happened multiple times in situations where there was no real danger(still safe distance with the car in front). I was fully in control, and there were no obstacles or sudden movements from other vehicles. Both times there was a car right behind me, and I was just lucky they didn’t hit me because they swerved into the shoulder. After the first 2 times, I mentioned it to the dealership and asked if there was any way to turn down the sensitivity so it didn't cause an accident and he said it's either all or nothing (which also isn't safe in case of real emergency). He recommended I file a complaint. I should also mention that I owned the 2022 Hyundai Tucson prior to this car for 4 years and never once had this occur. I did have it activate the front collision warning, but it never came to a full stop and allowed the driver to make the correct decision for the situation.

Cannot use any driver assistance features while wearing sunglasses (even the lightest lens). I have macular degenation and this affects my future vision. I either can't wear sunglasses (which my eye doctor says are a MUST) or cannot use cruise control or driver assistance features with them. This was not disclosed prior to car purchase and Hyundai claims it is to guard against drivers falling asleep. Unlikely in daylight and if cruise control and distance WAS being used and someone fell asleep it would slow the car down rather than crashing into something full speed. This flaw DOES affect my safety and that have eye issues. Everyone should wear sunglasses during the day to protect their eyes. Please have Hyundai rectify this!

The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo

My 2025 Tucson hybrid violently stopped in mid traffic while leaving the intersection once the signal turned green to proceed. I accelerated getting to speed limit then it abruptly stopped, violently throwing contents from back seat to the forward cabin. Both, myself the driver and my passenger were jolted violently. The school bus behind me had to stop quickly as we were just getting up to speed from a stop light. The vehicle is brand new, 2024 miles on it. Tucson Nline Hybrid with all the safety features turned on. I called the dealer and service rep which both instructed to turn off the FCS Forward Collision System setting. I did but this shouldn't be happening and will cause bodily harm/damage, and possible death is a specific situation. This abrupt stop was jarring to both people in the car.

I have had two incidents with this vehicle (that I have owned for less than 90 days) that have raised safety concerns. Both involved the loss of all information on the "instrument panel" AKA dashboard. In the first (August 18, 2025), all of the warning lights came on, then the screen went dark - there was no information on the two screens and no head's up display. This happened while I was on the highway doing about 65 mph. After I was able to pull over safely, it took several attempts to get the vehicle started again and in gear. I took it to the dealer the next day and they were unable to replicate the issue and saw no codes. The second episode occurred yesterday (9/6/25). This time the screen went dark except for a large red warning "NO SIGNAL". The screen came back after a few moments; I am taking it to the dealer tomorrow. Both of these involved losing all information as to the speed of the vehicle - which I believe is a safety issue. Both of these issues have also been reported by others on Facebook ("Hyundai Owners") since late last year and it appears to be some sort of electrical issue but there has been no TSB or recall by Hyundai yet.

The computerized "Safety" features on this car can not be turned off. They pose a hazard in a number of ways from when the car is stopped to driving on multi-lane highways. For instance, the adaptive cruise control is linked to an over the air network. If that link is "cut" by going through the mountains, cruise control suddenly quits; this has happened while passing a vehicle over a mountain pass. When attempting to pull out from a parking spot, another driver stopped to wait for me because they wanted my parking spot. My car stopped by itself, sounded a loud noise, steering wheel shook, my wife screamed at the noise, and I had to shift out of reverse and shift back into it and attempt to leave the parking spot. When driving in the mountains on curvy mountain roads, my eyes shift around a great deal to keep on top of the road and traffic conditions. This sets off the "its time to take a coffee break" announcement with accompanying dinging. This continues every few minutes until I am out of the mountains - it is distracting at the least. If the adaptive cruise has slowed the car down because of slower traffic ahead, and after a car passes in the outer lane, you pull into that lane to pass the slower car; but when you do, my car accelerates quickly to bring the speed up to the speed set on the cruise control. If the car that just passed is too close, this acceleration sends us hurling toward the other car. I would like the ability to turn these "safety" features OFF. But that is NOT POSSIBLE with the 2025 model - while it was in earlier models. Though I recently purchased this car, I am investigating other cars to replace it almost immediately because I want to be able to drive without these "safety" features making poor decisions and putting my life in danger.