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2023 Hyundai Tucson Hybrid

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Hyundai Tucson Hybrid do not stand out strongly from the model-year median of 46.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 34 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Power Train complaints

9 reports
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Mileage unknown · Sep 11, 2026
Power TrainUnknown Or Other

Intermittent loss of motive power while in traffic. Vehicle will not shift beyond 1st gear. "Check Hybrid System" warning illuminates. Condition persists until key cycle; full function restores after restart.

NHTSA ODI #11763561

Mileage unknown · Jul 21, 2026
Fuel/propulsion SystemPower Train

Vehicle exhibits a dangerous 2-to-3-second delay/total loss of accelerator response at low speeds or rolling stops (5–15 mph). When stepping on the gas pedal to pull into traffic or make a turn, the vehicle hesitates completely before engaging power, even when the pedal is fully depressed. This creates an extreme crash risk when…

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Vehicle exhibits a dangerous 2-to-3-second delay/total loss of accelerator response at low speeds or rolling stops (5–15 mph). When stepping on the gas pedal to pull into traffic or make a turn, the vehicle hesitates completely before engaging power, even when the pedal is fully depressed. This creates an extreme crash risk when entering oncoming traffic or merging.

NHTSA ODI #11751741

Mileage unknown · Jun 5, 2025
EngineFuel/propulsion SystemPower Train

On June 3, 2025, I experienced a terrifying and dangerous incident while driving my 2023 Hyundai Tucson Hybrid on a three-lane road at approximately 50 mph. Without any warning, the gas pedal became completely unresponsive, and the car abruptly decelerated from 50 to 20 mph. This sudden loss of acceleration was incredibly fright…

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On June 3, 2025, I experienced a terrifying and dangerous incident while driving my 2023 Hyundai Tucson Hybrid on a three-lane road at approximately 50 mph. Without any warning, the gas pedal became completely unresponsive, and the car abruptly decelerated from 50 to 20 mph. This sudden loss of acceleration was incredibly frightening, especially with vehicles close behind me that nearly collided with mine. There were no warning lights or check engine alerts. Fortunately, I was able to safely cross all lanes and pull over before having the vehicle towed to a local Hyundai dealership. I shudder to think what might have happened if this had occurred on a highway at higher speeds. This is not the first time I’ve experienced serious issues with this vehicle. In February 2024, at about 17,000 miles, I received an urgent alert recommending a system check. At that time, the car was revving while idle and would occasionally lurch at low speeds. The dealership had difficulty diagnosing and resolving the issue, and my vehicle remained in the shop for over a month before they ultimately replaced the oxygen sensor. Since then, the car has continued to lurch intermittently — for example, when backing out of a parking space or in stop-and-go traffic. In fact, approximately 10 minutes before the June 3 incident, the vehicle lurched several times while moving slowly in traffic. When the car began to lose speed during the most recent incident, I pressed the gas pedal all the way down, but it failed to respond at all. I believe the current issue may be related to the unresolved problems from last year and represents a significant and recurring safety concern. I’ve also read in Tucson owner forums that other drivers have experienced similar issues, suggesting this may be part of a broader, systemic defect. At this point, I do not feel safe driving this vehicle. I truly believe this car is a lemon. This vehicle is still at the dealership, but they have not given me any updates yet.

NHTSA ODI #11665014

Mileage unknown · Oct 17, 2024
Power Train

Automatic transmission started malfunctioning at about 23,600 miles. Seemed unable to shift into higher gears and made strange noise. No warning lamps, signs, or malfunction codes appeared. Dealer confirmed bearing noise from transmission and said new transmission needed. New transmission installed 10/11/24 under warranty.

NHTSA ODI #11620349

3,000 miles · Nov 14, 2023
Power TrainVehicle Speed Control

The contact owns a 2023 Hyundai Tucson. The contact stated that while driving at slow speeds and attempting to park the vehicle, the vehicle unintendedly accelerated before the contact was able to regain control of the vehicle. The following day while driving away from a stop light, the vehicle briefly shuddered and was unable t…

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The contact owns a 2023 Hyundai Tucson. The contact stated that while driving at slow speeds and attempting to park the vehicle, the vehicle unintendedly accelerated before the contact was able to regain control of the vehicle. The following day while driving away from a stop light, the vehicle briefly shuddered and was unable to exceed 20 MPH, prompting the contact to pull to the shoulder of the roadway. After restarting the vehicle, the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 3,000.

NHTSA ODI #11555047

Mileage unknown · Oct 12, 2023
EnginePower TrainVehicle Speed Control

On four occasions in the last five weeks, I have been driving at relatively low speed (20-30 MPH), and when I attempt to accelerate, the vehicle will not accelerate when I press the gas pedal. The tachometer shows the RPMs are maxed out, but the vehicle does not accelerate no matter how hard I press the gas pedal. I have to pu…

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On four occasions in the last five weeks, I have been driving at relatively low speed (20-30 MPH), and when I attempt to accelerate, the vehicle will not accelerate when I press the gas pedal. The tachometer shows the RPMs are maxed out, but the vehicle does not accelerate no matter how hard I press the gas pedal. I have to pull off the road, turn off the vehicle, and restart to fix it. I am certain I have not accidentally hit any buttons or switches each time. I have tried changing drive modes (eco/normal/sport) and using the paddle shifters and that has no effect. Cruise control is off, and no other speed limiting system is activated. There are no warning lights or indicators when this occurs. This is incredibly dangerous, as I am unable to get up to speed on a main road. A few instances led me to be unable to successfully merge onto a main road, which has led to me almost being rear-ended on one occasion, and the most recent instance I was in the left lane of a main road and attempting to pass a large truck and could not maintain speed. I was fortunate to come upon a slight downhill slope and was able to coast across the right lane and get off the road, but it was a near-accident. The dealer service center was unable to diagnose the issue, and therefore could not repair it.

NHTSA ODI #11549579

Mileage unknown · Aug 24, 2023
Fuel/propulsion SystemPower Train

When vehicle is just slightly moving and the accelerator is depressed, the vehicle does not respond, zero acceleration. This issue is repeatable and poses a hazard when cross traffic is coming. Wether in Eco, Smart or Sport mode, it has this non-accelerating issue.

NHTSA ODI #11540465

Mileage unknown · Jul 11, 2023
Power Train

My suv is a hybrid. I slowed down before making a right turn to check if it was clear before continuing with the turn. I see one car and its pretty far away. My gas engine switch off to go into EV. I step on the gas and my suv goes no where for about 5 seconds. Now the car down the street is approaching me fast. Finally the gas …

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My suv is a hybrid. I slowed down before making a right turn to check if it was clear before continuing with the turn. I see one car and its pretty far away. My gas engine switch off to go into EV. I step on the gas and my suv goes no where for about 5 seconds. Now the car down the street is approaching me fast. Finally the gas engine kicks on my suv started moving. The other car honk and went around me.

NHTSA ODI #11531586

Mileage unknown · May 2, 2023
Power Train

Two times in the last two weeks of March and about 10 times since we purchased the vehicle new in December 2022, after starting the vehicle and backing out of our garage onto our street, then stopping then shifting from reverse to drive and going no faster than 15-20 mph for about 300 yards, the Tucson revs up to about 3ooo-3500…

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Two times in the last two weeks of March and about 10 times since we purchased the vehicle new in December 2022, after starting the vehicle and backing out of our garage onto our street, then stopping then shifting from reverse to drive and going no faster than 15-20 mph for about 300 yards, the Tucson revs up to about 3ooo-3500 rpm and will not shift into second gear. After about 1 minute or so it seems ok. But until then the transmission does not shift smoothly like it did the first six weeks of ownership. It did not operate like this until about the beginning of February. Something is not right with the transmission. I suspect his will be difficult to diagnose since it is intermittent. Want to get this documented and checked out before this becomes a major problem. This is also a safety concern since the vehicle is limited to about 15 mph and could cause an accident if it malfunctions when pulling out onto the street and there is following traffic. Our vehicle has been at the dealership since April 7th waiting for approval and installation of a new factory transmission. Was supposed to be completed yesterday or today, but no info from the dealership yet. I suspect this may not have resolved the vehicle defect.

NHTSA ODI #11520034

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.