NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
372 reportsMileage unknown · Apr 20, 2026
Electrical SystemService BrakesUnknown Or Other
We think there’s an issue with the abs module and wheel speed sensor because we started having a problem where the brakes wouldn’t work or would stutter. The car would shake real bad it would make an awful grinding sound but normally only when trying to stop at higher speeds or long braking. The only thing that made it stop was …
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We think there’s an issue with the abs module and wheel speed sensor because we started having a problem where the brakes wouldn’t work or would stutter. The car would shake real bad it would make an awful grinding sound but normally only when trying to stop at higher speeds or long braking. The only thing that made it stop was to unplug the abs but then other parts of the car stopped working like the speedometer and the sensors around the car. So we got the abs replaced but the new one started doing the same thing. We did some research and it sounds like the same issue Hyundai is having with the palisade. The incident that made us get it replaced to begin with was were driving down the road and we got to a traffic light but when we tried to brake they just didn’t work so we drove through the red light luckily the one person who was supposed to be going saw us and didn’t pull out in front of us so we didn’t get hit. We haven’t taken it to the dealership yet but my sister who teaches automotive repair at the community college is the one who diagnosed it so she said we should report it here so maybe it won’t happen to anyone else. Before we had the brake issue we were having problems with basically everything on the dash not working randomly. We’d be driving down the road and the speedometer and the outside sensors and the gas gauge and the traction control all would go out at the same time it’s the same stuff that went out when we had the abs unplugged so it seems that might be related.
NHTSA ODI #11732415
Mileage unknown · Apr 2, 2026
EngineFuel/propulsion System
Had an oil change, then 2 weeks later car making noise, checked the oil and it was completely empty, so we refilled the oil. Then a month after again same issue no oil, refilled it again and now a week later it's 2 quarts low already. Also when I come to a complete stop when it is time to go again it's very slow at going or if I…
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Had an oil change, then 2 weeks later car making noise, checked the oil and it was completely empty, so we refilled the oil. Then a month after again same issue no oil, refilled it again and now a week later it's 2 quarts low already. Also when I come to a complete stop when it is time to go again it's very slow at going or if I try to excel it takes it a very long time to actually excel I think something's wrong with the fuel pump
NHTSA ODI #11728690
Mileage unknown · Mar 21, 2026
EngineFuel/propulsion SystemPower Train
The vehicle developed a progressive engine failure beginning in early 2024, including loud knocking noises at cold start and visible white/gray/black exhaust smoke. The condition worsened over time. In February 2026, the failure escalated to active oil discharge from the exhaust pipe while the engine was running. Oil exiting th…
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The vehicle developed a progressive engine failure beginning in early 2024, including loud knocking noises at cold start and visible white/gray/black exhaust smoke. The condition worsened over time. In February 2026, the failure escalated to active oil discharge from the exhaust pipe while the engine was running. Oil exiting through the exhaust indicates internal engine failure (such as piston rings, cylinder walls, or valve seal failure), not an external leak. This creates a safety risk including potential loss of power while driving, risk of engine seizure, and possible fire hazard due to oil in the exhaust system. The condition has been documented on video multiple times and was shown to dealership personnel. The vehicle was taken to a Hyundai dealership for evaluation and remains available for inspection. Despite this, no written diagnostic findings or repair determination have been provided. The issue has been persistent, progressive, and reproducible, and represents a potential defect affecting engine integrity and safe operation of the vehicle.
NHTSA ODI #11726107
Mileage unknown · Mar 21, 2026
EngineFuel/propulsion SystemPower Train
I bought a 2018 Hyundai Sonata a few years back. No warranty. Used. 110,000 miles. A few short months after I purchased it, it stopped working. I took it back to the same dealership where I purchased it and they said they had to replace the coil packs and spark plugs and clean something in the engine out because there's a defect…
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I bought a 2018 Hyundai Sonata a few years back. No warranty. Used. 110,000 miles. A few short months after I purchased it, it stopped working. I took it back to the same dealership where I purchased it and they said they had to replace the coil packs and spark plugs and clean something in the engine out because there's a defect in the engine. I paid $500. Fast forward a few months later. Same thing happens. I take it to an auto repair shop because it's cheaper and the mechanic says he deals with these same issues with other customers who have similar year, make, and models. This pattern continues to this very day. It broke down while I was working my 2nd job. I have a daughter. She plays sports. I have a second job. I need this problem completely alleviated as quickly as possible. Like a lot of the American public, I don't have extra money to keep up with anything beyond the normal maintenance of my vehicle. I keep it up to date with all oil changes. What can you do to get me a vehicle I can trust and it not break down every couple months and cost $300-$600 each time? I don't have good credit (I'm working on that) I have medical issues that I have to visit my doctor for every 3 months. I have the loan through Capital One and they don't offer refinancing. My father who has passed was a car salesman his entire career. I just need reliable transportation and if it's a motor problem like they say then I shouldn't be liable to fix it. The manufacturer should. Please let me know if you need any service records from me. Oh and I also have to put about $20 worth of oil in it every week or so between oil changes. My local oil change guys unfortunately know me very well.
NHTSA ODI #11726097
Mileage unknown · Mar 15, 2026
Engine
2018 Hyundai Sonata 2.4L Theta II engine experiencing severe oil consumption and loss of oil pressure. Oil pressure warning light actively blinking and dipstick completely dry. This is consistent with the known Theta II engine defect subject to prior NHTSA investigations and class action settlements. Mission Hills Hyundai docume…
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2018 Hyundai Sonata 2.4L Theta II engine experiencing severe oil consumption and loss of oil pressure. Oil pressure warning light actively blinking and dipstick completely dry. This is consistent with the known Theta II engine defect subject to prior NHTSA investigations and class action settlements. Mission Hills Hyundai documented low oil concern in service notes during December 2025 visit but failed to take any action and returned the vehicle without repair. Hyundai Consumer Affairs has been unresponsive and provided conflicting information regarding recall completion on this vehicle. This is a serious safety defect that puts the driver at risk of engine failure while operating the vehicle.
NHTSA ODI #11724419
Mileage unknown · Mar 15, 2026
Electrical SystemEnginePower TrainCrash
The vehicle had safety and mechanical problems shortly after purchase, even with low mileage. The issues included warning lights, abnormal noises, repeated mechanical failures, and poor performance that affected the safe operation of the vehicle. These problems started early and continued over time despite repairs and maintenanc…
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The vehicle had safety and mechanical problems shortly after purchase, even with low mileage. The issues included warning lights, abnormal noises, repeated mechanical failures, and poor performance that affected the safe operation of the vehicle. These problems started early and continued over time despite repairs and maintenance. Before the incident, the vehicle showed signs of malfunction, including instability while driving and loss of normal performance. These symptoms created an unsafe driving condition and increased the risk of a crash. I believe the vehicle had defects from the beginning that affected safety. The failure contributed to the accident that occurred while driving on the highway, putting my life and my family at risk.
NHTSA ODI #11724392
Mileage unknown · Mar 9, 2026
Engine
Excessive Oil Burning and Oil Consumption. Oil turns black abnormally quickly (within the first 500-1000 miles) even though recommended Full-Synthetic Oil is used. Engine has intermittent rough idle once engine is warm. Occasionally engine experiences "near-stall" and "misfire event", causing the battery light to flash on dashbo…
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Excessive Oil Burning and Oil Consumption. Oil turns black abnormally quickly (within the first 500-1000 miles) even though recommended Full-Synthetic Oil is used. Engine has intermittent rough idle once engine is warm. Occasionally engine experiences "near-stall" and "misfire event", causing the battery light to flash on dashboard. >>>Oil consumption rate is approximately 3-4 quarts per 1,000 miles<<< ***Maintenance completed since purchase*** Coolant Flush - Replaced PCV Valve (NEW) - Replaced Valve cover Gasket + Oil Pan / Oil Pan Gasket (recommended by dealer) (NEW) - Replaced Spark Plugs (recommended by dealer) (NEW) - Replaced Battery (NEW) - Replaced Alternator (NEW) - Replaced both engine accessory belts (NEW) - Replaced 150A main fuse (located on positive battery terminal) (NEW) - Used Hyundai brand oil filters - Used Chevron/Techron Complete Fuel system cleaner twice, between and at oil change (as recommended by "Twin City Hyundai" dealer in Alcoa, TN) ***Had dealership inspect it for approval of known Federal Recall on GDI Engines for excessive oil consumption / engine seizing issues; dealership claimed it did not pass re-call approval*** SYMPTOMS STILL PERSIST Mileage is now approx. 80K
NHTSA ODI #11723170
Mileage unknown · Feb 20, 2026
Engine
The component involved is the engine (2.4L Theta II gasoline engine) in my 2018 Hyundai Sonata. The malfunction involves excessive internal engine oil consumption between oil changes. The vehicle consumes oil at an abnormal rate, requiring frequent top-offs to prevent low oil levels. The vehicle is available for inspection upon …
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The component involved is the engine (2.4L Theta II gasoline engine) in my 2018 Hyundai Sonata. The malfunction involves excessive internal engine oil consumption between oil changes. The vehicle consumes oil at an abnormal rate, requiring frequent top-offs to prevent low oil levels. The vehicle is available for inspection upon request. This condition creates a safety risk because excessive oil consumption can lead to critically low oil levels, engine seizure, sudden engine stall, or loss of propulsion while driving. A sudden engine stall or loss of power while operating at highway speeds could increase the risk of a crash. The problem has been inspected and documented by an authorized Hyundai dealership. During service, the dealership recorded that the customer reported oil burning between oil changes and noted evidence of engine oil consumption. No permanent repair has been performed. The issue remains unresolved. Hyundai Motor America has not physically inspected the vehicle directly but has reviewed the case through customer care. The manufacturer has required additional diagnostic testing at the owner’s expense as a condition of further evaluation and declined to authorize testing at no cost or provide assurance of reimbursement. No crash, fire, or injury has occurred to date. The vehicle has not been inspected by police or insurance representatives. There were no warning lamps illuminated at the time the oil consumption was first observed. The condition was first noticed when oil levels were found to be significantly low between scheduled oil changes. The issue has been ongoing and progressive. Given the known history of engine-related issues involving Hyundai Theta II engines, I am submitting this complaint due to concerns that continued oil consumption may result in engine failure, sudden stall, or loss of propulsion while driving, creating a potential safety hazard. The vehicle remains in service but the condition has not been corrected.
NHTSA ODI #11719276
Mileage unknown · Feb 19, 2026
Engine
The oil pan is starting to crack, a small drip is now happening but dealership says it could spilt and cause the engine to seize while driving. The pan looks very flimsy compared to my Ford and Toyota.
NHTSA ODI #11719179
Mileage unknown · Feb 14, 2026
Electrical SystemEngine
To Whom It May Concern, My name is [XXX] , and I am formally escalating serious ongoing issues with my 2018 Hyundai Sonata. Despite repeated attempts to resolve these concerns through the dealership, my vehicle continues to experience excessive oil consumption, engine failures, and additional mechanical issues, all while under w…
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To Whom It May Concern, My name is [XXX] , and I am formally escalating serious ongoing issues with my 2018 Hyundai Sonata. Despite repeated attempts to resolve these concerns through the dealership, my vehicle continues to experience excessive oil consumption, engine failures, and additional mechanical issues, all while under warranty. I am now seeking immediate corporate intervention. Timeline of Events and Mismanagement: •2024(~62000 miles): First reported oil leak and excessive oil consumption. Directed to complete multiple 1,000-mile oil consumption tests. I complied fully. •2024: Repeatedly redirected between service advisors, received conflicting instructions, misleading guidance, and poor communication. No effective resolution was provided. •2025: Completed extensive additional diagnostic testing as requested. Despite full compliance, no clear corrective action was taken. •2024–Present: Vehicle brought to Hyundai on US 19 in New Port Richey approximately 13–15 times for engine-related concerns. Each visit demonstrated neglect, miscommunication, and failure to properly address documented issues. •February 11, 2026: After proper diagnostics, vehicle found to have two additional oil leaks, including a head gasket and valve cover requiring replacement, with total estimated repair costs exceeding $3,000. I was advised I must repeat all testing already completed in 2024 before final determination. •Vehicle is currently at 71,332 miles. Impact: •Delays and repeated unnecessary testing pushed my vehicle beyond warranty limits. •Mismanagement caused significant financial burden, emotional stress, and frustration. •If initial oil consumption issues had been properly addressed under warranty, the current extensive engine failures could likely have been avoided. Immediate Requests: 1Full review of my complete service and diagnostic history. 2Warranty or goodwill coverage for all necessary engine repairs, including head gasket and valve cover INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
NHTSA ODI #11718006
NHTSA investigations
2DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.