NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
20 reportsClear category filter88,500 miles · Aug 26, 2020
EngineSteeringVehicle Speed Control
STEERING- WILL LOSE CONTROL OF STEERING AS THE STEERING WHEEL WILL LOCK UP AND BECOME TO HARD TO TURN. THIS HAPPEB WHILE IN THE MIDDLE OF A TURN. ALSO WHILE DRIVING AT 65MPH. I HAD TO KILL MY CAR AND TURN IT BACK ON. SPEED CONTROL-WILL TAKE OFF OR SLOW DOWN AS IT WANTS. CAR CHANGES BETWEEN ECO MODE OR SPORT MODE AND I HAVE NO …
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STEERING- WILL LOSE CONTROL OF STEERING AS THE STEERING WHEEL WILL LOCK UP AND BECOME TO HARD TO TURN. THIS HAPPEB WHILE IN THE MIDDLE OF A TURN. ALSO WHILE DRIVING AT 65MPH. I HAD TO KILL MY CAR AND TURN IT BACK ON. SPEED CONTROL-WILL TAKE OFF OR SLOW DOWN AS IT WANTS. CAR CHANGES BETWEEN ECO MODE OR SPORT MODE AND I HAVE NO KNOWLEDGE OF WHEN IT WILL DO IT OR WHEN IT HAS. CAR WILL JUMP WHEN IN PARK AND FOOT ON BRAKES.
NHTSA ODI #11351349
5,000 miles · May 12, 2020
Vehicle Speed Control
ISSUE: CRUISE CONTROL SPEEDS UP TOO MUCH GOING UPHILL, AND SLOWS DOWN TOO MUCH GOING DOWNHILL. DESCRIPTION: I SET MY CRUISE CONTROL TO 75MPH, THE CAR WILL GO OVER 77MPH WHEN GOING UPHILL, AND SLOWS DOWN BELOW 73MPH WHEN GOING DOWNHILL WITHOUT ANY DRIVER INPUT. THIS DOESN'T OCCUR ON OTHER GASOLINE ONLY HYUNDAI I DROVE SUCH AS S…
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ISSUE: CRUISE CONTROL SPEEDS UP TOO MUCH GOING UPHILL, AND SLOWS DOWN TOO MUCH GOING DOWNHILL. DESCRIPTION: I SET MY CRUISE CONTROL TO 75MPH, THE CAR WILL GO OVER 77MPH WHEN GOING UPHILL, AND SLOWS DOWN BELOW 73MPH WHEN GOING DOWNHILL WITHOUT ANY DRIVER INPUT. THIS DOESN'T OCCUR ON OTHER GASOLINE ONLY HYUNDAI I DROVE SUCH AS SANTA FE. IT ONLY HAPPENS ON MY SONATA HYBRID. I GUESS HYUNDAI MAY NEED TO LOOK INTO HOW THE ELECTRIC MOTOR WORKS WITH CRUISE CONTROL. *TR
NHTSA ODI #11324342
2,000 miles · Feb 5, 2020
Vehicle Speed Control
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 65 MPH WITH THE ADAPTIVE CRUISE CONTROL ENGAGED AND CHANGING LANES, THE VEHICLE INDEPENDENTLY SLOWED WITHOUT WARNING. THE CONTACT CALLED KEY HYUNDAI OF SALEM 470 S BROADWAY, SALEM, NH 03079 (603) 841-3099, HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE DRIVING 65 MPH WITH THE ADAPTIVE CRUISE CONTROL ENGAGED AND CHANGING LANES, THE VEHICLE INDEPENDENTLY SLOWED WITHOUT WARNING. THE CONTACT CALLED KEY HYUNDAI OF SALEM 470 S BROADWAY, SALEM, NH 03079 (603) 841-3099, HOWEVER THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 2,000.
NHTSA ODI #11307240
3,591 miles · May 6, 2019
Vehicle Speed ControlCrashInjury
TL* MAY 3, 2019 2:34 P.M, CONTACT WAS DRIVING VERY SLOWLY TO MAKE THE TURN INTO MY ASSIGNED PARKING SPACE, WHEN ALL OF A SUDDEN, ON ITS OWN, MY CAR ACCELERATED AT GREAT SPEED, FORCEFULLY PRESSING ME AGAINST THE SEAT BACK, FLYING OVER THE STOP CURB AT THE FRONT OF MY SPACE, CONTINUING ACROSS THE GRAVEL LEEWAY BEFORE SMASHING PART…
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TL* MAY 3, 2019 2:34 P.M, CONTACT WAS DRIVING VERY SLOWLY TO MAKE THE TURN INTO MY ASSIGNED PARKING SPACE, WHEN ALL OF A SUDDEN, ON ITS OWN, MY CAR ACCELERATED AT GREAT SPEED, FORCEFULLY PRESSING ME AGAINST THE SEAT BACK, FLYING OVER THE STOP CURB AT THE FRONT OF MY SPACE, CONTINUING ACROSS THE GRAVEL LEEWAY BEFORE SMASHING PART WAY THROUGH THE CEMENT BLOCK WALL THAT SURROUNDS OUR PROPERTY. DEMOLISHED THE FRONT OF MY CAR AS IT PUNCHED A LARGE HOLE IN THE CEMENT BLOCK WALL. AIR BAGS DEPLOYED, CAUSING DEEP BRUISING, SWELLING AND ABRASIONS ON ARMS, LEGS AND STOMACH. MY LEFT SHOULDER JOINT AND UPPER BACK WERE WRENCHED ENOUGH THAT I AM HAVING TO DO PHYSICAL THERAPY. FIREMEN AND EMT'S WERE THERE AND CHECKED ME OUT. THE POLICE WERE ON SITE AND FILED A REPORT. THE DEALER AND THE MANUFACTURER WERE NOTIFIED. MY INSURANCE COMPANY HAD THE CAR MOVED TO A COLLISION FACILITY AND DECLARED THE CAR A TOTAL LOSS. I BOUGHT THE CAR NEW WITH 1350 MILES ON IT. THE MILEAGE WAS JUST 3,591, WHEN THE CAR ACCELERATED ON ITS OWN, OUT OF CONTROL AND SMASHED THROUGH THE CONCRETE BLOCK WALL. THE CONSUMER STATED AS A RESULT OF THE CRASH, THERE WERE INJURIES INCLUDING A WRENCHED SHOULDER AND UPPER BACK. THERE WAS DEEP BRUISING ON THE ABDOMEN AND ABRASIONS ON THE RIGHT LEG. *JS *DT *TR*JB
NHTSA ODI #11205825
27,000 miles · Feb 18, 2019
EngineUnknown Or OtherVehicle Speed ControlCrash
I WAS DRIVING VERY SLOWLY TO MAKE A TURN INTO MY GARAGE WHEN THE CAR ACCELERATED ON ITS OWN AND HIT THE SIDE OF MY HOUSE BREAKING THROUGH A PATIO GUARD RAIL. THE FRONT WHEELS OF THE CAR WENT OVER THE BULKHEAD. INSURANCE COMPANY SENT A WRECKER TO RETRIEVE THE VEHICLE. THE INSURANCE COMPANY TOTALED THE CAR. THIS UNINTENDED ACC…
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I WAS DRIVING VERY SLOWLY TO MAKE A TURN INTO MY GARAGE WHEN THE CAR ACCELERATED ON ITS OWN AND HIT THE SIDE OF MY HOUSE BREAKING THROUGH A PATIO GUARD RAIL. THE FRONT WHEELS OF THE CAR WENT OVER THE BULKHEAD. INSURANCE COMPANY SENT A WRECKER TO RETRIEVE THE VEHICLE. THE INSURANCE COMPANY TOTALED THE CAR. THIS UNINTENDED ACCELERATION HAD OCCURRED ONCE WHEN I WAS DRIVING ON A STATE ROAD IN CRUISE CONTROL WHEN THE CAR ACCELERATED BEYOND THE SET CRUISE CONTROL SPEED. THIS OCCURRED AGAIN ON THE DAY BEFORE THE ACCIDENT. THIS UNINTENDED ACCELERATION HAD ALSO OCCURRED WHEN MY HUSBAND WAS DRIVING THE CAR WHILE IN SPEED CONTROL.
NHTSA ODI #11180985
15,000 miles · Jun 1, 2018
Vehicle Speed Control
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT RAPIDLY ACCELERATED WITHOUT WARNING. HYUNDAI OF JASPER IN JASPER, ALABAMA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT A…
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TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, IT RAPIDLY ACCELERATED WITHOUT WARNING. HYUNDAI OF JASPER IN JASPER, ALABAMA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11099226
900 miles · Dec 4, 2017
Vehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE STATIONARY ON "AUTO-HOLD", THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AT 40 MPH AND CRASHED INTO A FENCE. AFTER THE CONTACT RELEASED HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE KEPT ACCELERATING. IN ADDITION, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD IN AN…
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TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE STATIONARY ON "AUTO-HOLD", THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AT 40 MPH AND CRASHED INTO A FENCE. AFTER THE CONTACT RELEASED HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE KEPT ACCELERATING. IN ADDITION, THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD IN AN ATTEMPT TO STOP THE VEHICLE AND THE VEHICLE SLOWLY CAME TO A STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO SKYLAND COLLISION IN STANTON ISLAND, NEW YORK. ISLAND HYUNDAI IN STANTON ISLAND, NEW YORK WAS CONTACTED ABOUT THE CRASH AND DETERMINED THAT THERE WAS A RECALL ON THE INHIVORATOR SWITCH OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 10776147. THE FAILURE MILEAGE WAS 900.
NHTSA ODI #11052267
26,000 miles · Nov 15, 2017
Service BrakesVehicle Speed ControlCrash
ON 10-15-17 I HAD AN INCIDENT OF AN UNINTENDED ACCELERATION AS I WAS TURNING INTO MY DRIVEWAY. THE CAR MADE A LOUD VROOM NOISE AND I TRIED TO BRAKE AND THE BRAKES FAILED ME AND I PUT THE CAR INTO PARK AND IT STILL MOVED WHERE IT HIT MY GARAGE DOOR. I HAVE TIRE MARKS ALL OVER MY DRIVEWAY FROM THIS INCIDENT. I WAS DRIVING A HYUNDA…
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ON 10-15-17 I HAD AN INCIDENT OF AN UNINTENDED ACCELERATION AS I WAS TURNING INTO MY DRIVEWAY. THE CAR MADE A LOUD VROOM NOISE AND I TRIED TO BRAKE AND THE BRAKES FAILED ME AND I PUT THE CAR INTO PARK AND IT STILL MOVED WHERE IT HIT MY GARAGE DOOR. I HAVE TIRE MARKS ALL OVER MY DRIVEWAY FROM THIS INCIDENT. I WAS DRIVING A HYUNDAI SONATA SPORT AND THE DEALERSHIP OR CORPORATE DOES NOT WANT TO TAKE BACK THE CAR OR DO ANYTHING FOR ME BECAUSE THEY CLAIM NOTHING IS WRONG WITH THE VEHICLE BUT I KNOW THAT IS NOT TRUE.
NHTSA ODI #11046335
26,000 miles · Nov 14, 2017
Service BrakesVehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE GARAGE. THERE WERE NO INJURIES. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TOWED TO GOSCH HYUNDAI (100 CARRIAGE CIR, HEMET, CA 92545), BUT THE DIAGNOSIS WAS U…
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TL* THE CONTACT OWNS A 2017 HYUNDAI SONATA. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE GARAGE. THERE WERE NO INJURIES. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT RESPOND. THE VEHICLE WAS TOWED TO GOSCH HYUNDAI (100 CARRIAGE CIR, HEMET, CA 92545), BUT THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
NHTSA ODI #11046077
15,000 miles · Aug 29, 2017
Vehicle Speed ControlCrashInjury
TL* THE CONTACT OWNED A 2017 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH AND TURNING TO THE RIGHT, THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD. THE VEHICLE DROVE ONTO A NEARBY LAWN AND EVENTUALLY CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS TOWED AWAY. THE VEHICLE…
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TL* THE CONTACT OWNED A 2017 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 5 MPH AND TURNING TO THE RIGHT, THE VEHICLE SUDDENLY ACCELERATED AND SURGED FORWARD. THE VEHICLE DROVE ONTO A NEARBY LAWN AND EVENTUALLY CRASHED INTO A TREE. THE AIR BAGS DEPLOYED. THE VEHICLE RECEIVED DAMAGE TO THE FRONT END AND WAS TOWED AWAY. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE EXTENT OF DAMAGE. THE CONTACT STATED THAT THE PASSENGER RECEIVED INJURIES TO THE CHEST AND WRIST AREA, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
NHTSA ODI #11020404
Official recalls
3Sep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Exterior Lighting:turn Signal
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Aug 6, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Dec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA25005 · Dtn Air Bag Inflator Rupture
Opened Oct 21, 2025 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.