NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
173 reportsClear category filterMileage unknown · Aug 24, 2021
Steering
Power steering failure on 07/27/2021 as reported in complaint number 11427000. It took until 08/24/2021 to have the vehicle checked at Ricart Automotive in Columbus Ohio. The problem could not be duplicated at the dealer and no error codes were found. The car is not considered safe to drive by the owner, since I do not kn…
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Power steering failure on 07/27/2021 as reported in complaint number 11427000. It took until 08/24/2021 to have the vehicle checked at Ricart Automotive in Columbus Ohio. The problem could not be duplicated at the dealer and no error codes were found. The car is not considered safe to drive by the owner, since I do not know when or under what conditions the power steering will malfunction again. 28000 miles, original owner.
NHTSA ODI #11430363
Mileage unknown · Aug 10, 2021
Steering
On two occasions my steering wheel locked up completely. Fortunately at the times I was only maneuvering my car at low speeds and I was able to stop the car in time. I was only able to regain steering after shutting off the engine and restarting. Both times the lockups occurred immediately following a “hard over” steering where…
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On two occasions my steering wheel locked up completely. Fortunately at the times I was only maneuvering my car at low speeds and I was able to stop the car in time. I was only able to regain steering after shutting off the engine and restarting. Both times the lockups occurred immediately following a “hard over” steering wherein the steering wheel was held against a stop. i.e.,the wheel could turn no further. After rebooting the startup, the steering returned to normal. I’m a little reluctant to try this maneuver again but I’m sure that the lockup could be repeated.
NHTSA ODI #11428592
Mileage unknown · Jul 29, 2021
Steering
On numerous occasions, the steering wheel feels loose after starting but then begins to work normally. On 7/27/2021, as I was backing out of the driveway, there was excessive steering wheel motion where the wheels did not turn at all even though the steering wheel was turned in each direction about 10 degrees. Then the power…
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On numerous occasions, the steering wheel feels loose after starting but then begins to work normally. On 7/27/2021, as I was backing out of the driveway, there was excessive steering wheel motion where the wheels did not turn at all even though the steering wheel was turned in each direction about 10 degrees. Then the power steering completely stopped working at all, and I had to steer the car to the curb with extreme effort since the power assist was completely gone. Several dash warning lights were illuminated including the traction control light. After turning the car off, and then back on, the steering was back to normal. I have continued driving the car for the last three days and the problem has not recurred. But I am very nervous about the safety aspect of this and don't enjoy driving the car anymore. I am the original owner of the car and it only has about 28000 miles on it.
NHTSA ODI #11427000
72,000 miles · Jun 30, 2021
Steering
The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 mph, the steering wheel became difficult to turn. The vehicle was restarted, and the power steering functionality was restored. The contact stated that the traction control and power steering warning lights were illuminated. The vehicle was not diagnosed…
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The contact owns a 2017 Hyundai Sonata. The contact stated while driving 70 mph, the steering wheel became difficult to turn. The vehicle was restarted, and the power steering functionality was restored. The contact stated that the traction control and power steering warning lights were illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.
NHTSA ODI #11422932
Mileage unknown · Jun 9, 2021
Steering
Was driving on a busy road. Turned the corner and went to accelerate and once I hit 45 my steering locked up, couldn't turn or adjust my vehicle at all. I had my 3 kids in the car and was lucky we could get to the side of the road. Shut off the car and started it up and seemed fine. Then later that day i was driving on highway g…
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Was driving on a busy road. Turned the corner and went to accelerate and once I hit 45 my steering locked up, couldn't turn or adjust my vehicle at all. I had my 3 kids in the car and was lucky we could get to the side of the road. Shut off the car and started it up and seemed fine. Then later that day i was driving on highway going 65 and my steering locked up and I couldn't drive. Lucky it was early morning and no traffic because I was able to get to the side of the road. This needs to be recalled before someone loses their life!
NHTSA ODI #11420224
Mileage unknown · Jun 4, 2021
Steering
The power steering on 2017 Hyundai Sonata's will randomly stop working while I am driving. It started as an every month occurrence and now has become more than weekly occurrence. The steering locks up and two light indicators illuminate on the dashboard. These two lights are not on prior to the random power steering failure. …
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The power steering on 2017 Hyundai Sonata's will randomly stop working while I am driving. It started as an every month occurrence and now has become more than weekly occurrence. The steering locks up and two light indicators illuminate on the dashboard. These two lights are not on prior to the random power steering failure. My family's safety is at risk every time this occurs as are those on the road near my vehicle. I purchased this vehicle from my 88 year old grandmother. This extreme safety problem would have killed her had it happened when she was driving. I have taken the vehicle to a local dealership who seemed to be aware of the notorious problem on 2017 Sonata's but they explained that they are unable to reproduce the failure in their shop, so they are unable to fix the problem.
NHTSA ODI #11419649
Mileage unknown · May 24, 2021
Steering
I had just left my house and was just a few miles down the road turning onto the main highway. The steering wheel jerked and then The steering wheel locked up like it had no power steering and I could not turn the wheel. Three lights came on on the dashboard, an exclamation point, a steering wheel and the traction lights all cam…
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I had just left my house and was just a few miles down the road turning onto the main highway. The steering wheel jerked and then The steering wheel locked up like it had no power steering and I could not turn the wheel. Three lights came on on the dashboard, an exclamation point, a steering wheel and the traction lights all came on. It was a sunny day and there was no rain the pavement was not slick. I had to pull over on the side of the road and let my husband drive my vehicle. We had to take it in to the dealership and they said it was a sensor in the steering column and the entire steering column would have to be replaced at a cost if $2000.00. This is not a driver error this is a manufacturer error and it is not covered under any warranty. My car only has 67,500 miles on it and this should be recalled for the 2017 Hyundai Sonata‘s. After researching online about steering issues with the Hyundai Sonata’s I discovered that the 2015 Hyundai sonata’s have been recalled for the steering and so have the Hyundai ELANTRA’s. I called the Hyundai corporation and they said that there had to be a class action lawsuit for the 2017 models to get a recall. This could have been extremely dangerous had I been on a busier street. Hyundai needs to step up and recall this.
NHTSA ODI #11418395
Mileage unknown · May 24, 2021
Steering
I had just left my house and had stopped to turn on main road. My steering wheel jerked a little and then when I went to turn it was extremely hard to turn. I pulled over to let my husband try and he had a hard time. The steering wheel light and an exclamation point came on and the traction lights came on but it was not even rai…
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I had just left my house and had stopped to turn on main road. My steering wheel jerked a little and then when I went to turn it was extremely hard to turn. I pulled over to let my husband try and he had a hard time. The steering wheel light and an exclamation point came on and the traction lights came on but it was not even raining. We took the car to the dealership and they said it was a sensor in the steering column. It would cost $2000.00 to repair it. My car only has 67500 miles on it. They said the 100000 mile power/Tran warranty does not cover the steering column... I search online about steering issues with the Sonata and it seems very common. The 2015 models have a recall fir this issue. Had I been on a very busy street this could have been extremely dangerous because I could not control the steering of my car at all. I called the Hyundai Corporation and they said sorry there has to be a class action lawsuit with hundreds of names for a recall to be issued. They said to keep my records and if the model is recalled then they will reimburse me. We are in a pandemic and I don’t have the extra 2000 lying around to spend on a manufacturing safety error.
NHTSA ODI #11418390
Mileage unknown · May 7, 2021
Steering
MY STEERING KEEPS LOCKING UP WHILE I AM DRIVING DOWN THE ROAD. I HAVE TO STOP MY CAR, PUT IT IN PARK AND TURN MY CAR OFF. THEN RESTART MY CAR IN ORDER FOR IT TO UNLOCK. I HAVE ALMOST CAUSE SOME WRECKS. MY CAR IS NOT THAT OLD TO BE HAVING THIS ISSUE. WHEN I WENT ON YOUTUBE TO SEE WHAT I CAN DO TO FIX IT, I FOUND OUT THIS IS A COM…
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MY STEERING KEEPS LOCKING UP WHILE I AM DRIVING DOWN THE ROAD. I HAVE TO STOP MY CAR, PUT IT IN PARK AND TURN MY CAR OFF. THEN RESTART MY CAR IN ORDER FOR IT TO UNLOCK. I HAVE ALMOST CAUSE SOME WRECKS. MY CAR IS NOT THAT OLD TO BE HAVING THIS ISSUE. WHEN I WENT ON YOUTUBE TO SEE WHAT I CAN DO TO FIX IT, I FOUND OUT THIS IS A COMMON PROBLEM.
NHTSA ODI #11415616
Mileage unknown · May 2, 2021
Steering
AS I WAS BACKING INTO A PARKING SPACE, THE STEERING WHEEL LOCKED UP, I COULDN'T TURN THE STEERING WHEEL IN EITHER DIRECTION AND THE STEERING WHEEL LIGHT WITH THE EXCLAMATION MARK CAME ON.
NHTSA ODI #11414880
Official recalls
3Sep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Exterior Lighting:turn Signal
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Aug 6, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Dec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA25005 · Dtn Air Bag Inflator Rupture
Opened Oct 21, 2025 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.