NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
65 reportsClear category filter84,000 miles · Mar 26, 2020
Electrical SystemEngine
AFTER A TIRE CHANGE THE HAZARD LIGHT AND TIRE LIGHT CAME ON. I WAS ADVISED TO TAKE IT TO THE SHOP AND SEE IF THE SENSOR NEEDS TO BE RESET. I TOOK IT IN A SHOP AND THE TIRE LIGHT WENT AWAY BUT THE HAZARD LIGHT REMAINED. AFTER ABOUT A WEEK WITH THE HAZARD LIGHT ON, I WAS DRIVING IN THE MORNING AROUND 7:30AM THE CAR STARTED TO BRAK…
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AFTER A TIRE CHANGE THE HAZARD LIGHT AND TIRE LIGHT CAME ON. I WAS ADVISED TO TAKE IT TO THE SHOP AND SEE IF THE SENSOR NEEDS TO BE RESET. I TOOK IT IN A SHOP AND THE TIRE LIGHT WENT AWAY BUT THE HAZARD LIGHT REMAINED. AFTER ABOUT A WEEK WITH THE HAZARD LIGHT ON, I WAS DRIVING IN THE MORNING AROUND 7:30AM THE CAR STARTED TO BRAKE ITSELF WHILE DRIVING ABOUT 30MPH ON AN AUSTIN TOWN STREET. I PULLED OVER DUE TO RISK OF GETTING REAR ENDED. I WAS ABLE TO DRIVE ABOUT 10 FEET BEFORE IT DID IT AGAIN AND I PARKED. THE "CHECK HYBRID ENGINE" LIGHT THEN CAME ON. I SAT FOR ABOUT 20 MIN AND TRIED TO TURN IT ON AND THE "CHECK HYBRID BATTERY LIGHT CAME ON AGAIN AND THIS TIME THE CAR WOULDNT TURN ON. I CALLED A TOW TRUCK AND HAD THEM TOW IT TO HAPPY HYBRID IN AUSTIN TX AND WAS ADVISED IT MAY BE MY HYBRID BATTERY GENERATOR AS MY HYBRID BATTERY WAS AT 5%. THEY COULD NOT FIX IT BUT IT SHOULD BE COVERED UNDER WARRANTY AND I HAD TO HAVE IT TOWED TO THE HYUNDAI DEALERSHIP IN SOUTH AUSTIN TX ON SOUTH IH-35. IT HAS BEEN THERE NOW FOR 2 WEEKS AND I AM WITHOUT A VEHICLE. THE DEALERSHIP STATED THIS MAY BE RELATED TO 2 RECALLS I HAVE ON MY VEHICLE BUT THEY ARE NOT SURE. I PURCHASED THIS CAR FEBRUARY 2018 AND IT IS NOW MARCH 2020. ONLY 2 YEARS.
NHTSA ODI #11319369
58,000 miles · Nov 7, 2019
Electrical SystemEnginePower Train
I BOUGHT THE CAR USED FROM A SCAM DEALERSHIP. I HAD NO IDEA THAT THERE WAS AN ENGINE RECALL IN JANUARY UNTIL IT TURNED OFF AND ON JUST ONE WEEK AFTER LEAVING THE LOT. I BROUGHT IT BACK TO THEM, OBVIOUSLY, THEY SAID IT WASN'T THEIR PROBLEM. I THEN TOOK IT TO COLLEGE PARK HYUNDAI TO HAVE THEM UPDATE THE KNOCK SENSOR AND DIAGNOSE T…
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I BOUGHT THE CAR USED FROM A SCAM DEALERSHIP. I HAD NO IDEA THAT THERE WAS AN ENGINE RECALL IN JANUARY UNTIL IT TURNED OFF AND ON JUST ONE WEEK AFTER LEAVING THE LOT. I BROUGHT IT BACK TO THEM, OBVIOUSLY, THEY SAID IT WASN'T THEIR PROBLEM. I THEN TOOK IT TO COLLEGE PARK HYUNDAI TO HAVE THEM UPDATE THE KNOCK SENSOR AND DIAGNOSE THE ISSUE. AFTER AN EXTENDED ROAD TEST, IT WAS DECIDED THAT MY PROBLEM WAS AN ISOLATED INCIDENT. YET I TOOK IT TO OTHER DEALERSHIPS, AND PRETTY MUCH EVERYONE SAYS THE SAME. MY DASH CAM HAS RECORDED THE MOMENTS WHEN THE CAR STUTTERS AND FAILS TO ACCELERATE BEFORE TURNING BACK ON A COUPLE SECONDS LATER. IT HAS HAPPENED ON CURVES AND I HAVE NEARLY DROVE OFF THE HIGHWAY DUE TO THIS. IT ONLY HAPPENS WHEN THE CAR IS REACHING ABOUT 60MPH. I LIVE IN MD BUT WORK IN VA. I'M PAYING HIGH INTEREST FOR A CRAPPY LEMON CAR. I EVEN CONTACTED CORPORATE HYUNDAI, AND THEY JUST LAUGHED AND CALLED ME STUPID FOR BUYING A USED CAR...
NHTSA ODI #11278603
Mileage unknown · Oct 4, 2019
Electrical System
THE TRUNK LATCH WOULD NOT OPEN. IT WOULD NOT RESPOND WITH KEY FOB, INTERIOR BUTTON, BUTTON UNDER THE HANDLE OR WITH THE KEY. FORCED IT OPEN ONCE AND THEN HAD TO FORCE IT CLOSED. STAYED CLOSED UNTIL REPAIR COULD BE MADE. HYUNDAI WOULD NOT COVER COST OR REPAIR. THERE WAS NO DAMAGE, SHORT OR ANYTHING ELSE THAT WOULD EXPLAIN WHY THI…
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THE TRUNK LATCH WOULD NOT OPEN. IT WOULD NOT RESPOND WITH KEY FOB, INTERIOR BUTTON, BUTTON UNDER THE HANDLE OR WITH THE KEY. FORCED IT OPEN ONCE AND THEN HAD TO FORCE IT CLOSED. STAYED CLOSED UNTIL REPAIR COULD BE MADE. HYUNDAI WOULD NOT COVER COST OR REPAIR. THERE WAS NO DAMAGE, SHORT OR ANYTHING ELSE THAT WOULD EXPLAIN WHY THIS PART FAILED EXCEPT FOR CHEAPLY MADE PLASTIC PART THAT WORE OUT.
NHTSA ODI #11266173
25,000 miles · Sep 30, 2019
Electrical SystemElectronic Stability Control (esc)Engine
OVER THE PAST MONTH MY CAR HAS BEEN IN THE SHOP FOUR TIMES DUE TO IT MALFUNCTIONING WHILE I AM DRIVING IT - AND THAT IS NOT INCLUDING WHEN I TOOK IT IN AT THE END OF AUGUST BECAUSE THE TRUNK MERCHANISM BROKE AND IT WOULDN'T CLOSE. THE FIRST TIME HAPPENED OVER LABOR DAY WEEKEND WHEN I WAS ON A ROADTRIP, OUT OF NOWHERE THE CAR WOU…
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OVER THE PAST MONTH MY CAR HAS BEEN IN THE SHOP FOUR TIMES DUE TO IT MALFUNCTIONING WHILE I AM DRIVING IT - AND THAT IS NOT INCLUDING WHEN I TOOK IT IN AT THE END OF AUGUST BECAUSE THE TRUNK MERCHANISM BROKE AND IT WOULDN'T CLOSE. THE FIRST TIME HAPPENED OVER LABOR DAY WEEKEND WHEN I WAS ON A ROADTRIP, OUT OF NOWHERE THE CAR WOULD NOT ACCELERATE AND, LIKE OTHERS ON THE NHSA WEBSITE HAVE STATED, IT WAS VERY JUMPY AND WOULDN'T GO PAST 45 MPH. I TOOK IT TO THE DEALER WHERE THEY REPLACED A SAFETY RECALL IN THE WIRING SYSTEM AND IT WORKED FINE FOR A FEW DAYS BEFORE IT HAD THE SAME PROBLEM AGAIN. WHEN I TOOK IT TO THE DEALER THE SECOND TIME THEY TOLD ME THE ENGINE NEEDED TO BE REPLACED BECAUSE THE ENGINE WAS ESSENTIALLY BROKEN AND THERE WERE LITTLE METAL PIECES INSIDE. IT TOOK A WEEK TO REPLACE AND THEN EVERYTHING WAS FINE FOR A FEW DAYS UNTIL YESTERDAY. YESTERDAY THE BATTERY LIGHT TURNED ON AND THE REPAIR SHOP LET ME KNOW THE BATTERY WAS IN GOOD HEALTH BUT LOW ON CHARGE SO THEY CHARGED IT AND IT SEEMED TO BE WORKING FINE. THEN THIS MORNING WHILE ON THE HIGHWAY ALL OF THE EMERGENCY SERVICE LIGHTS (CHECK ENGINE, CHECK BRAKES, ETC.) CAME ON AT THE SAME TIME AND THE STEERING WHEEL LOCKED UP AND IT WAS UNDRIVABLE. I BY SOME MIRACLE MANAGED TO PULL THE CAR OVER WHERE I HAD TO GET THE CAR TOWED TO THE DEALER WHERE I AM AWAITING TO HEAR WHAT IS WRONG. DO NOT PURCHASE THIS CAR. AFTER READING UP ON IT APPARENTLY THERE SEEMS TO BE ISSUES WITH THE ENGINE AND ELECTRICAL SYSTEM, THAT IS EXTREMELY DANGEROUS. I WAS LUCKY ENOUGH TO NOT HIT ANYONE BUT I COULD HAVE BEEN SERIOUSLY INJURED ALL FOUR TIMES THE CAR MALFUNCTIONED. ALL OF THESE ISSUES HAVE BEEN CONFIRMED BY THE DEALER TO HAVE BEEN DUE TO MANUFACTURAL DEFECTS - SOMETHING THAT IS OUT OF MY CONTROL AND SHOULDN'T HAPPEN FOR A CAR THAT IS UNDER 26K MILES.
NHTSA ODI #11259087
14,000 miles · Aug 13, 2019
Electrical SystemExterior Lighting
I BOUGHT MY CAR NOVEMBER 28, 2017. ON JUNE 27, 2019, THE INTERIOR LIGHTS AND THE LICENSE PLATE LIGHT WERE INOPERATIVE. I'VE BROUGHT THE CAR INTO THE DEALERSHIP I BOUGHT THE CAR FROM THREE TIMES, BUT THEY WERE UNABLE TO FIX THE PROBLEM. NOW, MY CAR HAS BEEN IN A DIFFERENT DEALERSHIP FOR THE PAST APPROXIMATELY TWO WEEKS, AND IT S…
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I BOUGHT MY CAR NOVEMBER 28, 2017. ON JUNE 27, 2019, THE INTERIOR LIGHTS AND THE LICENSE PLATE LIGHT WERE INOPERATIVE. I'VE BROUGHT THE CAR INTO THE DEALERSHIP I BOUGHT THE CAR FROM THREE TIMES, BUT THEY WERE UNABLE TO FIX THE PROBLEM. NOW, MY CAR HAS BEEN IN A DIFFERENT DEALERSHIP FOR THE PAST APPROXIMATELY TWO WEEKS, AND IT STILL HASN'T BEEN FIXED. IF I DRIVE A VEHICLE WITHOUT A FUNCTIONING LICENSE PLATE LIGHT, I'M SUBJECT TO A $30 FINE. I'VE BEGUN TO ASSEMBLE DOCUMENTATION FOR A LEMON LAW COMPLAINT. I'M INCLUDING THE REPAIR INVOICE FOR THE FIRST TIME I BROUGHT MY CAR INTO THE ORIGINAL DEALERSHIP AND THE LAST TIME I BROUGHT THE CAR INTO THE ORIGINAL DEALERSHIP. SO PLEASE DISREGARD THE ATTACHMENT INFORMATION AT THE BOTTOM OF THE FORMS.
NHTSA ODI #11243662
24,598 miles · Jul 26, 2019
Electrical SystemStructureUnknown Or Other
TRUNK WILL NOT OPEN, WITH DASH BUTTON, TRUNK BUTTON, OR KEY. STATIONAY WITH $173 PERISHIBLE GROCERIES INSIDE, WILL BE ODERIOUS BY THE TIME IT GETS TO A SHOP. PARKED IN GARAGE.
NHTSA ODI #11234987
Mileage unknown · Apr 20, 2019
Electrical SystemEngine
AFTER RECEIVING RECALL MAIL, YESTERDAY I LEFT MY VEHICLE AT SERVICE. THEY GAVE ME BACK MY CAR AND TOLD ME THEY HAVE FIXED IT. AFTER DRIVING LESS THAN A MILE THE ENGINE STOPED AND A YELLOW LIGHT TURNED ON. AGAIN LEFT MY VEHICLE AT THE SAME SERVICE, TODAY I CALLED THEM AND TOLD ME THAT THEY WILL PROBABLY FIXING IT AFTER RECEIVING…
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AFTER RECEIVING RECALL MAIL, YESTERDAY I LEFT MY VEHICLE AT SERVICE. THEY GAVE ME BACK MY CAR AND TOLD ME THEY HAVE FIXED IT. AFTER DRIVING LESS THAN A MILE THE ENGINE STOPED AND A YELLOW LIGHT TURNED ON. AGAIN LEFT MY VEHICLE AT THE SAME SERVICE, TODAY I CALLED THEM AND TOLD ME THAT THEY WILL PROBABLY FIXING IT AFTER RECEIVING THE PART NEXT WEEK. IF IT WON'T GET FIXED THEY ARE PLANNING TO CHANGE THE ENGINE. IS THIS A NORMAL PROCESS! AND WHAT HAPPENS TO THE VALUE OF THE CAR IF THE ENGINE CHANGES?
NHTSA ODI #11202605
20,000 miles · Apr 12, 2019
Electrical SystemEngine
WIRRING HANDSS, ENGINE RED LIGHTS ON AND CAN'T GO OVER 55 MILES, START TO SHAKE
NHTSA ODI #11195870
8,000 miles · Jan 21, 2019
Electrical SystemEngineCrash
MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TO…
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MY CAR IS A DEATH TRAP, I HAVE ALREADY BEEN IN ONE ACCIDENT AND TOO SCARED TO DRIVE IT, IT JUST SITS IN MY DRIVEWAY. WHEN YOU MAKE A LEFT TURN AT SAY A RED LIGHT THE CAR GO'S ABOUT 5 FEET AND THEN STOPS FOR 3 SECONDS, PEOPLE BEHIND HONK AT YOU AND THEN THE CAR ROCKETS FORWARD, I HAVE ALREADY BEEN HIT ONCE AND THE OTHER DRIVER TOOK OFF, SO I WAS LEFT WITH THE BILL. THE DEALERSHIP SAYS THEY CAN'T FIX IT, EVEN THOUGH IT HAS A POWERTRAIN WARRANTY. PLEASE TELL ME WHAT I CAN DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
NHTSA ODI #11171232
46,998 miles · Dec 15, 2018
Electrical System
I NOTICED IMMEDIATELY THAT THE CAR SEEMED TO DRAG DURING TAKEOFF. ON MONDAY UPON CROSSING THE BRIDGE DOWN LURLENE B WALLACE BLVD THE CAR ENGINE SHUT DOWN IN THE MIDDLE OF TRAFFIC.
NHTSA ODI #11161752
Official recalls
3Sep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Exterior Lighting:turn Signal
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Aug 6, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Consequence & remedy
Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.
Remedy: Dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed December 4, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
Dec 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an air bag that does not inflate fully increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began February 13, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 156.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA25005 · Dtn Air Bag Inflator Rupture
Opened Oct 21, 2025 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module
The Office of Defects Investigation (ODI) has become aware of eight vehicle crashes in which a rupture of a Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN) air bag inflator occurred during the deployment of the driver side air bag. All eight drivers in these crashes sustained serious or fatal injuries that appear linked to the ruptures. Six of those drivers sustained fatal injuries and two sustained severe injuries. In all eight incidents, the subject inflators had been installed as replacement equipment after the vehicle was involved in a previous crash. Information gathered during NHTSA’s initial analysis of these incidents indicates that the inflators were potentially imported illegally into the United States. In conjunction with this safety investigation, NHTSA is also working with appropriate authorities to address any illegal activities associated with the importation of these inflators. As a result of the significant safety concerns relating to these inflators, as well as extensive information already obtained by ODI relating to their field ruptures, ODI is moving directly to the Engineering Analysis (EA) stage of its investigative process rather than first opening a Preliminary Evaluation. NHTSA has taken a variety of actions to address the risks posed by the importation of substandard or counterfeit air bag components. However, until recently, these risks appeared spread across a variety of components and manufacturers. As part of ODI’s continuous monitoring of this issue, the agency has obtained information to suggest that at least eight incidents involve ruptures of inflators manufactured by DTN. In parallel with this dedicated investigation into DTN inflators, ODI will continue to monitor reports of field incidents to evaluate risks from other substandard imported air bag components. In 2012, ODI first became aware of substandard or counterfeit air bag modules sold through online marketplaces, such as auction sites. NHTSA obtained examples of these air bag modules and conducted testing. None of the inflators equipped in these modules were manufactured by DTN. This testing revealed that the inflators consistently malfunctioned during deployments, such as by failing to deploy the air bag or expelling metal shrapnel due to a rupture. This led NHTSA to release a consumer advisory in October 2012 to alert the public and repair professionals to the potential dangers of substandard or counterfeit air bag modules. ODI also worked with major vehicle manufacturers, who released advisories and notifications concerning the use of such air bag modules. Since then, NHTSA has continuously monitored for reports of malfunctioning air bags that may be associated with substandard or counterfeit components. These monitoring efforts have been supported by the increased visibility the advisories have brought to the issue, and by several standing general orders in place as part of separate investigations into Takata and ARC inflators, which require certain manufacturers to report any alleged or suspected inflator field ruptures to NHTSA. Until 2017, ODI was not aware of any field incidents involving an abnormal deployment of an imported substandard or counterfeit air bag module. In September 2017, ODI became aware of a crash involving a model year (MY) 2009 Honda Civic where the air bag ruptured during deployment, killing the driver. After inspecting the vehicle and air bag parts, ODI determined that the air bag inflator was not original equipment and that the air bag module was likely a substandard import. Insufficient information existed to determine the manufacturer of the inflator in this incident, however, it does not appear to resemble those manufactured by DTN. On June 16, 2023, ODI received a Vehicle Owner Questionnaire (VOQ #11527380) alleging that the rupture of a driver side air bag caused fatal injuries to the driver of a MY 2020 Chevrolet Malibu. ODI’s assessment of the rupture indicated that the air bag inflator was not original equipment but was instead manufactured by DTN, a Chinese company (also known as Yoshibayashi Toku theanol Automotive Safety Systems Co. Ltd.). From June 2023 to July 2024, ODI became aware of four additional ruptures involving substandard air bag modules equipped on Chevrolet Malibu vehicles. At the time, insufficient information existed for these crashes to determine who manufactured the ruptured inflators. As a result, NHTSA released a consumer advisory on July 10, 2024, alerting car buyers and owners to be aware of cheap, substandard replacement air bag inflators that can cause death or serious injury in a crash. The advisory urged consumers who own or are considering the purchase of a used vehicle to learn the vehicle’s history and ensure the vehicle has genuine air bag inflators. In March 2025, NHTSA learned about another rupture involving a suspected substandard, aftermarket inflator that was equipped in a MY 2017 Hyundai Sonata. The driver of this vehicle sustained fatal injuries that appeared related to the rupture. In August 2025, NHTSA received a similar report of a fatal air bag rupture in a MY 2019 Hyundai Sonata. Most recently, in October 2025, ODI received a report of a fatal air bag rupture in a MY 2020 Chevrolet Malibu. Photographs of the air bag components in these three crashes indicated that the ruptures all involved inflators manufactured by DTN. Further investigation of the inflator fragments in three of the prior incidents confirmed that they also involved DTN inflators. Photographs of the components involved in one of the other incidents also strongly suggest that the ruptured inflator was manufactured by DTN. This opening resume exceeded space limitations and is continued in an attachment uploaded to the investigation.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.