NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
33 reportsClear category filterMileage unknown · Aug 6, 2026
EngineFuel/propulsion System
My 2016 Hyundai Sonata (VIN: [XXX]) has a serious safety issue involving excessive engine oil consumption. The vehicle loses oil rapidly between changes and requires frequent top‑offs to avoid engine damage. This creates a risk of sudden engine failure while driving. The dealership, South Charlotte Hyundai (10518 Cadillac Stree…
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My 2016 Hyundai Sonata (VIN: [XXX]) has a serious safety issue involving excessive engine oil consumption. The vehicle loses oil rapidly between changes and requires frequent top‑offs to avoid engine damage. This creates a risk of sudden engine failure while driving. The dealership, South Charlotte Hyundai (10518 Cadillac Street, Pineville, NC 28134), refused to perform Hyundai’s official oil‑consumption test. Instead, they told me to pay $750 for a combustion cleaning and stated it would not fix the underlying problem. They would not document the refusal or provide any testing. I contacted Hyundai Corporate multiple times: • May 21, 2026 – Executive Office complaint submitted • June 3, 2026 – Follow‑up sent • June 29, 2026 – Regional escalation sent My Hyundai case number is XXX. As of XXX Hyundai has not responded to any of my Executive Office or Regional escalations. Only Customer Care replied with a template denial and no investigation. I have been waiting over two months with no action from Hyundai Corporate. I am reporting this because the manufacturer has not addressed a safety‑related defect, the dealership refused required testing, and the vehicle continues to consume oil abnormally. I am requesting NHTSA’s assistance in documenting this defect and Hyundai’s lack of response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11755304
Mileage unknown · Apr 17, 2026
EngineFuel/propulsion SystemPower Train
I have a car covered by the Theta II Settlement. Engine, fuel system. Metal shavings found in oil and oil is diluted with fuel and oil if overfilled 1 inch above full mark on dipstick upon pickup from dealership. The vehicle is available for inspection at my residence; however, it is currently grounded as a known safety hazard. …
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I have a car covered by the Theta II Settlement. Engine, fuel system. Metal shavings found in oil and oil is diluted with fuel and oil if overfilled 1 inch above full mark on dipstick upon pickup from dealership. The vehicle is available for inspection at my residence; however, it is currently grounded as a known safety hazard. The vehicle is exhibiting symptoms of imminent engine failure (audible knocking, P0011 code, and oil dilution). Despite being shown evidence of this(photo and video of oil overfill and watery viscosity) , the manufacturer instructed me to continue operating the vehicle, placing myself, and other drivers at risk of a high-speed collision or vehicle fire. The symptoms (P0011 code and engine noise) were confirmed by an independent mechanic on March 25th 2026. However, during the official Bearing Clearance Test (BCT), the dealership intentionally overfilled the engine oil by 3 quarts (documented via photograph) to muffle mechanical noise and artificially pass the diagnostic and issued a pass on all inspections despite the oil hazard. Hyundai Corporate Case Manager Nikulmar Dhabi has admitted on record that the dealer was out of compliance by "being outside the standard notification time" yet they refuse to provide a safety-compliant remedy. Warning Symptoms & Appearance: Symptoms first appeared months ago when I repeatedly got a P0011 code, however On march 24th 2026 I received an engine light with a P0011 and the car going into limp mode while i drove. Warning signs included a persistent Check Engine Light (P0011) and audible metallic knocking. Upon checking the oil myself after the dealer "inspected" it, I discovered the oil was 3 quarts over the "Full" line, which is a deceptive practice used to mask rod bearing failure.
NHTSA ODI #11731963
Mileage unknown · Apr 17, 2026
EngineFuel/propulsion System
I am writing about my concerns on a 2016 Hyundai Sonata SE that I purchased for my daughter in October 2023. After purchasing I took it to my local Hyundai dealer to have it checked out. It was one of the cars that came with a lifetime warranty for the rods DO TO A DEFECT.On January 2024 my daughter was driving on the freewa…
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I am writing about my concerns on a 2016 Hyundai Sonata SE that I purchased for my daughter in October 2023. After purchasing I took it to my local Hyundai dealer to have it checked out. It was one of the cars that came with a lifetime warranty for the rods DO TO A DEFECT.On January 2024 my daughter was driving on the freeway when all of a sudden it just stopped accelerating and when checked it was a Knock sensor detection system. The dealer took it in and inspected and said it was a defective sensor and replaced it.This made me uncomfortable as I felt the sensor did its job and it was just a matter of time before the rod blew through.During the next few months it became very apparent that the car was going through unbelievable amounts of oil.It had a ticking so we replaced all the spark plugs and noticed oil saturating the plugs and realized a leak in the valve cover gasket which was also replaced.We thought this might be the cause but no oil was on the ground and nowhere on the engine.I just thought it was burning oil but no indicator lights were going off. The car could have no oil and it would not let us know. She's lucky to drive 300 miles a month.She has complained of a strong gas oder and we replaced 2 gas caps and went back to the Hyundai dealer.They told us there's a problem with the fuel filter and pump.If we pay $273 of inspections it might cover it if it's a failing part, and when I did the oil change the car was very low on oil despite the fact that we check it monthly and put 3 quarts of oil in the car.Her car is consuming 3-4 quarts of oil per every 250 miles.This could cause her engine to fail and possibly throw a rod which given the fact she has already taken out one Knock sensor it is just waiting to happen.So as oil disappears every few hundred miles without a warning the engine locks up and if a rod punches through onto the exhaust this can cause it to stall and potentially catch on fire especially when it wreaks of gas from the fuel filter.
NHTSA ODI #11731891
Mileage unknown · Mar 17, 2026
EngineFuel/propulsion SystemPower Train
This complaint is NOT related to the existing recall associated with this vehicle. The vehicle is experiencing a serious loss of power and acceleration issue. The car is unable to accelerate past approximately 60 mph. When pressing the accelerator fully, the vehicle does not respond or increase speed. While attempting to acceler…
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This complaint is NOT related to the existing recall associated with this vehicle. The vehicle is experiencing a serious loss of power and acceleration issue. The car is unable to accelerate past approximately 60 mph. When pressing the accelerator fully, the vehicle does not respond or increase speed. While attempting to accelerate, the engine RPM increases and then suddenly drops repeatedly, causing the vehicle to struggle to maintain speed. This behavior is consistent and occurs during normal driving conditions. This creates a dangerous situation, especially when merging onto highways or attempting to accelerate in traffic, as the vehicle cannot respond when needed. The issue has occurred multiple times and makes the vehicle unsafe and unreliable to operate.
NHTSA ODI #11724931
Mileage unknown · Feb 1, 2026
EngineFuel/propulsion SystemPower Train
My 2016 Hyundai Sonata (2.0T/2.4L engine) has been experiencing loss of motive power and severe engine stumbling at stoplights, creating an unreasonable risk of a crash in traffic. The Check Engine light is on with DTC P0010. Upon inspection, the internal oil seal plug at the intake camshaft E-CVVT has become unseated, causing a…
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My 2016 Hyundai Sonata (2.0T/2.4L engine) has been experiencing loss of motive power and severe engine stumbling at stoplights, creating an unreasonable risk of a crash in traffic. The Check Engine light is on with DTC P0010. Upon inspection, the internal oil seal plug at the intake camshaft E-CVVT has become unseated, causing an active oil leak. This matches the exact defect and symptoms (elevated idle of 1,200–1,400 RPM and power reduction) described in Hyundai Service Campaign TX3 (TSB 15-01-022-1). While that campaign only applied to 2015 models, my 2016 vehicle has suffered the identical failure. I am requesting that this safety-related defect be investigated for 2016 models to prevent potential engine fires from oil leaks or accidents from sudden power loss
NHTSA ODI #11714812
Mileage unknown · Jan 19, 2026
EngineFuel/propulsion System
This vehicle has experienced multiple hybrid system failures while driving, including a complete loss of power “Hybrid System Warning – Turn Engine Off” on the interstate in June 2022 through November 2025. These events have placed me and my loved ones in dangerous driving situations. Despite a warranty‑covered engine replaceme…
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This vehicle has experienced multiple hybrid system failures while driving, including a complete loss of power “Hybrid System Warning – Turn Engine Off” on the interstate in June 2022 through November 2025. These events have placed me and my loved ones in dangerous driving situations. Despite a warranty‑covered engine replacement at 82,015 miles (January 2023), the same hybrid system issues have recurred. Hyundai initially indicated a warranty claim was submitted, then told me there was no record of any claim in the system. The dealership claims it was denied — creating a serious inconsistency in communication and accountability. In addition, I have identified multiple NHTSA complaints in the database from other owners of 2016 Sonata Hybrids (VINs beginning with KMHE) describing similar highway shutdowns and hybrid system failures, which raise concern about a broader, unaddressed safety defect not currently covered by existing TSB or recall actions. I am respectfully requesting: A regional inspection and review of my vehicle prior to any further work. A review of Hyundai’s handling of this warranty claim and the discrepancy between dealer and corporate communication. Assessment of whether the hybrid system failures in KMHE‑prefix Sonata Hybrids warrant further safety action.
NHTSA ODI #11711987
Mileage unknown · Oct 10, 2025
EngineFuel/propulsion SystemUnknown Or Other
The problem with my vehicle is a failure of internal engine components, specifically a known defect in the piston rings of the Hyundai Theta II engine. This failure causes excessive oil consumption, which is burned internally. The internal engine components have failed, leading to a widely documented defect in the Hyundai Thet…
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The problem with my vehicle is a failure of internal engine components, specifically a known defect in the piston rings of the Hyundai Theta II engine. This failure causes excessive oil consumption, which is burned internally. The internal engine components have failed, leading to a widely documented defect in the Hyundai Theta II engine. The primary symptom, which began to get serious around 80,000 miles, is the constant need to add oil to the engine every two weeks. If I do not do this, the low oil warning light illuminates on the dashboard, serving as a continuous alert of the problem. This failure was officially confirmed by an authorized Hyundai dealership. About two weeks ago, they first documented that there were no external leaks on the vehicle. When I returned because the oil had been consumed again, they performed a new diagnostic, for which I paid over $300, that confirmed the engine is burning oil internally. The dealership, acting as the manufacturer's representative, is the only entity that has formally inspected the vehicle. The situation places my safety and the safety of others at serious risk. First, the oil consumption can lead to a sudden and catastrophic engine failure, resulting in a loss of power and control of the vehicle while in transit. More alarmingly, the guidance I received from Hyundai staff was to simply "wait for the engine to stop working or start making a lot of noise." As someone who depends on the car for a daily commute, following this dangerous recommendation is an unacceptable risk.
NHTSA ODI #11692555
Mileage unknown · Jun 8, 2025
EngineFuel/propulsion System
I am reporting a serious safety concern involving my 2016 Hyundai Sonata Hybrid, which has experienced multiple hybrid system shutdowns while driving. This includes repeated complete power loss incident on I-90 beginning in June 2022, when my daughter was driving home after her hospital shift. The vehicle displayed a “Hybrid Sys…
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I am reporting a serious safety concern involving my 2016 Hyundai Sonata Hybrid, which has experienced multiple hybrid system shutdowns while driving. This includes repeated complete power loss incident on I-90 beginning in June 2022, when my daughter was driving home after her hospital shift. The vehicle displayed a “Hybrid System Warning – Turn Off Engine” message and had to be pushed off the highway and towed. This was the first of several hybrid-related failures that culminated in a full engine replacement under warranty at 82,015 miles — and now, the same hybrid system warning has returned at 127,592 miles, well within Hyundai’s 150,000-mile hybrid warranty. Hyundai is currently denying coverage. I am requesting that NHTSA investigate repeated hybrid system faults and warranty denial patterns in Korean-manufactured Sonata Hybrids.
NHTSA ODI #11665618
Mileage unknown · May 20, 2025
EngineFuel/propulsion SystemUnknown Or Other
I had engine issues back in 2021. I had to pay $600 for a part to be installed to fix the problem . The engine failed, the idle was violently lurching forward and would randomly Shut down. Recently the car shut down without warning again. Its scary.
NHTSA ODI #11662102
Mileage unknown · Apr 7, 2025
EngineFuel/propulsion SystemSeat Belts
Car keep stalling misfire just started muffler sound smoke lack of power when driving
NHTSA ODI #11653089
Official recalls
6Sep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Exterior Lighting:turn Signal
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Jun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Consequence & remedy
Consequence: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Oct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Consequence & remedy
Consequence: If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Aug 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A frontal air bag that does not adequately protect the driver's neck may increase their risk of injury in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began October 14, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 148.
Apr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Consequence & remedy
Consequence: An air bag that does not inflate increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Oct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
PE16010 · Electronic Parking Brake
Opened Sep 3, 2016 · Closed Feb 22, 2017
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:foundation Components:disc:pads
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478
Additional source detail variants (3)
Service Brakes, Hydraulic:foundation Components:disc:pads
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478
Service Brakes, Hydraulic
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478
Service Brakes
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478