NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
88 reportsClear category filter54,000 miles · Mar 24, 2021
Air BagsElectrical SystemCrashInjury
RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DE…
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RECIBAN CORDIALES SALUDOS, EL 11/01/2020 DICHO VEHICULO ES USADO COMO LYFT VENIA DE PASAJERO Y TUVIMOS UN ACCIDENTE. LAS BOLSA DE AIRE JAMAS SE ABRIERON, ECHO QUE AGRABO MI CONDICIN. YA QUE IMPACTE MI CABEZA FUERTEMENTE CONTRA EL MARCO DE PUERTA DEL VEHICULO OCASIONANDO MI LESION CEREBRAL. NO SE, SI ESTE VEHICULO FORME PARTE DEL PROBLEMA CON EL SISTEMA TAKATA. LO QUE SI ESTOY SEGURO ES QUE EN EL HISTORIAL DE ESTE VEHICULO ESTAN RESEADO 3 ACCIDENTES EN LOS CUALES SE PUEDE PRESENCIAR QUE EL SISTEMA AIRBAG NUNCA A FUNCIONADO ADEMAS DE LA NEGLIGENCIA POR PARTE DEL DUEO (CHOFER) YA QUE ESTOS 2 ACCIDENTES HAN SIDO EN MANOS DE EL Y EL MISMO NO AH MANDADO A INSPECCIONAR EL DISPOSITIVO DE AIRBAG. ADEMAS DE TENER UNOS LLAMADOS POR GARANTIA INCUMPLIDOS. EL ACCIDENTE FUE ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB TRANSLATION RECEIVE CORDIAL GREETINGS, ON 01/11/2020 SAID VEHICLE IS USED AS A LYFT CAME AS A PASSENGER AND WE HAD AN ACCIDENT. THE AIR BAGS NEVER OPENED, I THINK THAT I GRABBED MY CONDITION. SINCE I IMPACTED MY HEAD STRONGLY AGAINST THE DOOR FRAME OF THE VEHICLE CAUSING MY BRAIN INJURY. I DON'T KNOW IF THIS VEHICLE IS PART OF THE PROBLEM WITH THE TAKATA SYSTEM. WHAT I AM SURE IS THAT IN THE HISTORY OF THIS VEHICLE THERE ARE REVIEWED 3 ACCIDENTS IN WHICH IT MAY BE WITNESSING THAT THE AIRBAG SYSTEM HAS NEVER WORKED IN ADDITION TO NEGLIGENCE ON THE PART OF THE OWNER (DRIVER) SINCE THESE 2 ACCIDENTS HAVE BEEN IN THE HANDS OF HIM AND HIMSELF HAS NOT SENT TO INSPECT THE AIRBAG DEVICE. IN ADDITION TO HAVING SOME CALLS FOR BREACHED WARRANTY. THE ACCIDENT WAS AT ENNLA 82NE 2AV MIAMI FL.*DT*JB*JB
NHTSA ODI #11404606
Mileage unknown · Feb 25, 2021
Electrical SystemLane Departure
THIS IS THE 2ND TIME THE 'CHECK BSD SYSTEM' ALARMED. FIRST TIME WAS ALMOST A YEAR AGO, AND THE DEALER CHANGE SOME SENSORS (CHARGE ME FOR IT). NOW ON 02/06/2021 WHEN I STARTED MY CAR IN THE MORNING AND THE MESSAGE ERROR APPEARS AGAIN. STILL WAITING FOR THE DEALER TO GRANT ME AN APPOINTMENT.
NHTSA ODI #11397834
72,000 miles · Feb 15, 2021
Electrical SystemEngine
I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. …
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I GOT THE OIL CHANGED ON MY 2016 SONATA. THE MECHANIC THAT CHANGED MY OIL TOLD ME THE ENGINE WAS LOW ON OIL WHEN HE CHANGED THE OIL. A WEEK LATER I CHECKED THE OIL TO MAKE SURE THE OIL LEVEL WAS GOOD STILL. I HAD TO ADD THREE QUARTS OF OIL TO THE VEHICLE. THE NEXT WEEK MY WIFE COMPLAINED ABOUT A WEIRD SMELL COMING FROM THE CAR. I CHECKED THE OIL AGAIN AND THE ENGINE OIL WAS LOW AGAIN. I ADDED THREE QUARTS OF OIL ONCE AGAIN. THE SONATA IS DRIVEN IN THE CITY WITH ALOT OF STOP AND GO TRAFFIC. NOT ONE TIME DID THE CHECK ENGINE LIGHT COME ON TO WARN US OF LOW OIL. ADDITIONALLY, WE NEVER OBSERVED ANY OIL SPOTS IN THE DRIVEWAY FROM LEAKING OIL. NOW WE CONTINUE TO SMELL THE WEIRD ODOR AND I HAVE TO ADD OIL TO THE CAR EVERY WEEK. NO VISUAL OIL LEAK IS SEEN AND THE DRIVEWAY DOES NOT SHOW SIGNS OF A LEAK.
NHTSA ODI #11396230
120,000 miles · Jan 12, 2021
Electrical SystemStructure
PAINT COMING OFF THE TOP OF THE CAR AND I HAVE TO CHANGE MY FRONT LIGHT AND BRAKE LIGHT EVERY MONTH IT GOES OUT
NHTSA ODI #11387779
78,300 miles · Dec 1, 2020
Electrical SystemEngine
DURING LONG DISTANCE DRIVING ONCE THE VEHICLE IS STOPPED FOR GAS THE HEV WARNING LIGHT COMES ON. THE CAR WILL NOT RE-START FOR 15 -30 MINUTES. ONCE RESTARTED THE CHECK ENGINE LIGHT COMES ON. THIS HAS HAPPEND 3 TIMES. THE FIRST TWO THE THOUGHT WAS A LONG DISTANCE DRIVE IN THE HEAT OF SUMMER. THIS LAST TIME IT WAS FALL/WINTER…
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DURING LONG DISTANCE DRIVING ONCE THE VEHICLE IS STOPPED FOR GAS THE HEV WARNING LIGHT COMES ON. THE CAR WILL NOT RE-START FOR 15 -30 MINUTES. ONCE RESTARTED THE CHECK ENGINE LIGHT COMES ON. THIS HAS HAPPEND 3 TIMES. THE FIRST TWO THE THOUGHT WAS A LONG DISTANCE DRIVE IN THE HEAT OF SUMMER. THIS LAST TIME IT WAS FALL/WINTER SO THE HYPOTHSIS OF SUMMER HEAT WAS THROWN OUT THE WINDOW. THE MOST RECENT TIME THE GAS MILEAGE WENT DOWN DRASTICALLY AND THE VOLTAGE FOR THE ELECTRIC SYSTEM WAS ACTING ERRATICALLY. THE CHECK ENGINE LIGHT WAS ON FOR 2 DAYS BUT THE CAR WAS ONLY DRIVEN TO THE DEALER. THE DEALER QUICKLY FOUND THE PROBLEM AND REPAIRED UNDER WARRANTY "OPEN RECALL". THE CAR HAS NOT BEEN DRIVEN ANY LONG DISTANCES SINCE. THE DIAGNOSIS WAS "MAIN RELAY/POWER RELAY/CABLE (20-01-003H) CAUSED BY T4M. POWER RELAY MODULE MELTED AT RELAY" INSTALLED 37583-A8000-QQH: RELAY-HIGH VOLTAGE MAIN, 37514-G0000-QQH: RELAY ASSY-POWER, REPLACED POWER RELAY ASSY MODULE PER CAMPAIGN "WARRANTY" HOPE THIS INFORMATION HELPS OTHERS....HOPE THIS IS TRULY THE FIX AS IT IS AN "OPEN RECALL" THAT SHOULD BE A RECALL". GLAD THIS DID NOT CAUSE A FIRE.
NHTSA ODI #11377258
106,000 miles · Nov 29, 2020
Electrical SystemFuel/propulsion SystemVehicle Speed ControlCrash
MY RIGHT HIGH BEAM STOPPED WORKING, I HAVE TO ADD OIL TO MY CAR EVERY 3 DAYS. BURNS MORE GAS GOING BACK AND FORTH TO WORK. GOING AROUND A FAST HIGHWAY CURB, THE ENGINE SHUT DOWN THE SPEED OF MY CAR AND WOULD NOT STOP DROPPING DOWN TO 45 MPH IN A 70MPH PACKED HIGHWAY. AWFUL EXPERIENCE. CALLED IN THE PROBLEM TO HYUNDAI AND THEY DI…
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MY RIGHT HIGH BEAM STOPPED WORKING, I HAVE TO ADD OIL TO MY CAR EVERY 3 DAYS. BURNS MORE GAS GOING BACK AND FORTH TO WORK. GOING AROUND A FAST HIGHWAY CURB, THE ENGINE SHUT DOWN THE SPEED OF MY CAR AND WOULD NOT STOP DROPPING DOWN TO 45 MPH IN A 70MPH PACKED HIGHWAY. AWFUL EXPERIENCE. CALLED IN THE PROBLEM TO HYUNDAI AND THEY DIDN'T SHOW ANY CARE. I HAD AN ACCIDENT HAPPEN AND I DON'T KNOW IF THE ELECTRICAL PROBLEM COULD BE A RESULT TO THE ACCIDENTS. THE CASE HAS BEEN CLOSED AND NOTHING BUT A PAPER FROM A LAWYER ABOUT GETTING $1000 FOR MY CAR BEING AT HIGH RISK. I HAVE THE CASE NUMBER AVAILABLE. IT'S BEEN NEARLY A YEAR.
NHTSA ODI #11377005
100,000 miles · Aug 2, 2020
Electrical SystemEngine
BLINKER DOESN'T WORK. ENGINE HAS A HOLE IN IT.
NHTSA ODI #11342824
122,000 miles · May 27, 2020
Electrical System
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHEN SHIFTING INTO GEAR, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRONT DRI…
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TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT WHEN SHIFTING INTO GEAR, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRONT DRIVER'S SIDE CV AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED CRYSTAL CHRYSLER DODGE JEEP RAM OF BROOKSVILLE LOCATED AT 14358 CORTEZ BLVD, BROOKSVILLE, FL 34613, (352) 597-1265, AND NOTIFIED THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V678000 (ELECTRICAL SYSTEM), HOWEVER HER VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 122,000.
NHTSA ODI #11326157
20 miles · May 6, 2020
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
WHEN DRIVING SOMETIMES THE BSD SYSTEM TURN OFF WITHOUT ANY ADVANCE WARNING, THIS COULD CAUSE ACCIDENTS, THE BLIND SPOT COLLISION WARNING HYUNDAI NEED TO BE REVIEWED WELL AND ADDRESS THE ISSUE. MANY PEOPLE COMPLAIN ABOUT THIS. *TR
NHTSA ODI #11323459
90,508 miles · May 3, 2020
Electrical SystemEngineVehicle Speed Control
I HAVE OWNER THIS CAR FOR 2 YEARS TOOK IT INTO DEALERSHIP CAUSE I WAS CONTACTED THAT THE VEHICLE NEEDED A CAMPAIGN UPDATE CAR GOT THE UPDATE ABOUT TWO WEEKS LATER WHILE ON HIGHWAY CAR WENT INTO LIMP MODE SPEED DROPPED FROM 60 TO 30 MILES AN HOUR CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING TOOK IT BACK TO DEALER THEY DID ANO…
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I HAVE OWNER THIS CAR FOR 2 YEARS TOOK IT INTO DEALERSHIP CAUSE I WAS CONTACTED THAT THE VEHICLE NEEDED A CAMPAIGN UPDATE CAR GOT THE UPDATE ABOUT TWO WEEKS LATER WHILE ON HIGHWAY CAR WENT INTO LIMP MODE SPEED DROPPED FROM 60 TO 30 MILES AN HOUR CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING TOOK IT BACK TO DEALER THEY DID ANOTHER UPDATE TOOK CAR ABOUT MONTH LATER WHILE ON HIGHWAY CHECK ENGINE LIGHT CAME ON AGAIN THEY DID ANOTHER UPDATE ON CAR PICKED IT UP DROVE IT ANOTHER MONTH LIGHT CAME ON AGAIN TOOK IT BACK TO DEALER THE DID ANOTHER UPDATE AND CHANGED WIRING HARNESS PICKED CAR UP AGAIN DRIVING ON THE STREET ABOUT 30 MILES AN HOUR CHECK ENGINE LIGHT ON AGAIN TOOK IT TO DEALER THEY SAID THEY DID A LOWER BEARING TEST WHICH SENT RESULTS TO HYUNDAI AMERICA CORPORATE OFFICE AND DID ANOTHER UPDATE ON CAR LOWER BEARING TEST CAME BACK GOOD CAME TO PICK CAR UP ON MY WAY HOME FROM DEALERSHIP ON HIGHWAY AGAIN IT GOES INTO LIMP MODE SPEED DROP FROM 60 TO 30 CHECK ENGINE LIGHT FLASHING AGAIN TAKE IT BACK TO DEALERSHIP THE ADVISOR TELLS ME TECH READ THE CODES TURNED OFF LIGHT BUT HAD IT RUNNING AND CHECK ENGINE LIGHT KEEPS COMING ON I WAS TOLD TECH WAS WAITING ON ENGINEERS TO CONTACT HIM TO SEE WHAT NEXT STEP HE SHOULD TAKE MIND YOU THEY NOW HAVE HAD MY CAR FOR ALMOST 3 WEEKS BY THIS TIME I REACHED OUT TO CUSTOMER RELATIONS TO ESCALATE CASE TECH SAID A DUPLICATE CODE CAME UP ON CAR P1326 I WAS TOLD THAT PART WAS REPLACED WHICH WOULD BE THE SECOND WIRING HARNESS AFTER AT LEAST 5 UPDATES TO CAR TECH TEST DROVE CAR HE SAID NO LIGHTS AND NO METAL WAS FOUND /LF WIRING INSTALL/NOISE INSP ALSO SAYS SOMETHING ABOUT WIRING HARNESS-KNOCK SENSOR PICKED CAR UP ON 4/27 DROPPED OFF ON 4/07 SINCE PICKING CAR UP SEEMS TO DRIVE WORSER THAN IT DID BEFORE DROPPING IT OFF THE RPM GAGE SEEMS TO STRUGGLE TO MOVE WHEN ACCERATING IT NOT HAPPY OR SATISFIED WITH WORK DONE SCARED TO HAVE MY FAMILY INCAR
NHTSA ODI #11323108
Official recalls
6Sep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Exterior Lighting:turn Signal
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Jun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Consequence & remedy
Consequence: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Oct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Consequence & remedy
Consequence: If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Aug 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: A frontal air bag that does not adequately protect the driver's neck may increase their risk of injury in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began October 14, 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 148.
Apr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Consequence & remedy
Consequence: An air bag that does not inflate increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Oct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
PE16010 · Electronic Parking Brake
Opened Sep 3, 2016 · Closed Feb 22, 2017
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:foundation Components:disc:pads
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478
Additional source detail variants (3)
Service Brakes, Hydraulic:foundation Components:disc:pads
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478
Service Brakes, Hydraulic
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478
Service Brakes
The Office of Defects Investigation opened this investigation on September 3, 2016 based on four reports alleging the rear brakes locked or applied while driving without brake pedal application. One of the reports alleged a fire in the right rear wheel area.The vehicles subject to the investigation are equipped with an optional Electronic Parking Brake (EPB). In this system, an electric motor applies the parking brake by moving the rear brake pads (pads) against the brake rotors (rotors) when activated by the EPB control switch. The EPB is released by the control switch or by selecting a drive gear with the transmission shifter when the ignition is on.If the EPB has not been used within 1000 kilometers (621 miles) the system is designed to perform an Automatic Adjustment Function (AAF) of the pads to check for proper clearance. This function is a pad adjustment only and is preformed with the vehicle in park with the ignition off. It does not set the parking brake or turn the brake indicator light on. Hyundai has identified an error within the EPB control logic that can cause the pads to remain in contact with the rotors at various levels of force after the AAF is completed. This condition could cause the rear brakes to drag at the next drive cycle and may generate some levels of heat and smoke. The EPB control logic error affects model year 2016 vehicles produced from the start of production through March 16, 2016.Vehicles produced from March 17, 2016 incorporate an updated EPB control logic to prevent brake pad drag. On May 11, 2016 Hyundai notified its dealer network of Service Campaign TFF to update the EPB control logic in the affected vehicle population. Dealers will reflash the EPB software to prevent brake pad drag.There are no reports of accidents or injuries as a result of this issue. The incident that alleged fire could not be confirmed as there were no repairs to the vehicle other than replacement of the rear brake rotors and pads.ODI is closing this investigation based on the manufacturer's Service Campaign of the affected vehicles and in consideration that the the effect of brake drag in this instance does not appear to present an unreasonable risk to motor vehicle safety. The ODI reports cited above can be viewed at www-odi.nhtsa/complaints under the following identification (ODI)numbers: 10820359, 10854476, 10875764, 10892736, and 10928478