NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
164 reportsClear category filterMileage unknown · Jan 21, 2024
EngineUnknown Or Other
Car has a distinct burning smell when driving it. This has been going on since late summer of 2023. I moved to a different state from NC to AL. Had it inspected and because it wasn’t smelling at the time the mechanic stated there were no issues. Also, got a recall for campaign 993 with my vin number from Hyundai and no dealersh…
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Car has a distinct burning smell when driving it. This has been going on since late summer of 2023. I moved to a different state from NC to AL. Had it inspected and because it wasn’t smelling at the time the mechanic stated there were no issues. Also, got a recall for campaign 993 with my vin number from Hyundai and no dealership will honor it bc when they look up the vin it says no recall due. Please help me rectify this situation so I’m not out of a car. I don’t know if it’s bc I relocated that I’m not getting cooperation. I’m not able to even schedule an appt with the dealership bc of this. Please help.
NHTSA ODI #11566785
285,160 miles · Jan 13, 2024
Unknown Or OtherFire
I was driving down [XXX], about 20 miles southwest of Atlanta when I saw flames and smoke come underneath the hood of my car. I pulled over to the right shoulder and I was able to exit the vehicle before the entire front engine compartment was melted and engulfed in flames. Local FD responded and extinguished the fire. FD was un…
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I was driving down [XXX], about 20 miles southwest of Atlanta when I saw flames and smoke come underneath the hood of my car. I pulled over to the right shoulder and I was able to exit the vehicle before the entire front engine compartment was melted and engulfed in flames. Local FD responded and extinguished the fire. FD was unable to explain what may have caused the issue. Vehicle is a total loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11565364
Mileage unknown · Dec 13, 2023
Unknown Or Other
Panoramic Sunroof randomly exploded while i was driving down the street. Appears to be a known issue and a class action lawsuit has been filed.
NHTSA ODI #11559959
Mileage unknown · Nov 2, 2023
Unknown Or OtherFire
My car was smoking from under the hood. I had it towed to the dealer. Service dept said valve cover. Picked car up 2 days later and less than 1/4 mile from dealer the car was smoking, I called service department was told it was normal. Stopped at red light, smoking intense, turned back to dealer. I lost my brakes, stopped by t…
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My car was smoking from under the hood. I had it towed to the dealer. Service dept said valve cover. Picked car up 2 days later and less than 1/4 mile from dealer the car was smoking, I called service department was told it was normal. Stopped at red light, smoking intense, turned back to dealer. I lost my brakes, stopped by the grace of God. Passerby told me to get out, my car was on fire. 2 minutes later it was fully engulfed. Total loss.
NHTSA ODI #11553243
Mileage unknown · Oct 2, 2023
EngineUnknown Or OtherVehicle Speed Control
I am 86 years old. I bought the car brand new so I am the original owner. I have kept the car perfectly maintained and garaged from the day I bought it. My wife is also 86. She and I are the only ones that drive the car. To date, it has 73,822 miles on it. The main issue I am having is random, unpredictable stallin…
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I am 86 years old. I bought the car brand new so I am the original owner. I have kept the car perfectly maintained and garaged from the day I bought it. My wife is also 86. She and I are the only ones that drive the car. To date, it has 73,822 miles on it. The main issue I am having is random, unpredictable stalling and hesitation when trying to accelerate. We have also had unintended acceleration. This always happens at the worst times which causes grave concern for our safety. We have taken the care to the dealership here in Cape Girardeau, MO called Chris Auffenberg Hyundai. They've charged me $130 only to tell me nothing is wrong. I have continued to try to work with them and they now have decided a new fuel pump will fix this which is $730. I have noticed there are already hundreds of complaints on the 2015 that all say they have the same exact issues I am having but this dealership doesn't seem to care. Here is what I have read. "The most common issue in the 2015 Sonata lies with its faulty throttle control system, which can cause stalling, hesitation, and even unintended acceleration. Currently, there is no fix from Hyundai." My dealership will not acknowledge this even though it is public information. I feel like they are going to keep replacing parts and are taking advantage of me. [XXX] is the Service Manager at this dealership and I am not happy how he is handling this. Please let me know if there is any additional information I can provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11547770
Mileage unknown · Sep 13, 2023
EngineUnknown Or Other
Consuming 1 quart of oil every 2 weeks, which is about 800 miles of highway driving for me.
NHTSA ODI #11544226
Mileage unknown · Aug 3, 2023
StructureUnknown Or Other
The panoramic sunroof wind deflector is off I seen online there was a recall about that. I call hyundai customer service about it they said it's been fix already in 2016. I'm a new owner and not sure where the work was done before I got it, but it came unglued again. I purchased the car from John amato hyundai dealership and ge…
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The panoramic sunroof wind deflector is off I seen online there was a recall about that. I call hyundai customer service about it they said it's been fix already in 2016. I'm a new owner and not sure where the work was done before I got it, but it came unglued again. I purchased the car from John amato hyundai dealership and get the services done there because I'm under a forever warranty and can't going anywhere eles because of the warranty. Which nothing is done free on it and all the work I've had done from them I believe they don't do everything because it still rides and sounds the same and there #1 excuse is that's how hyundai cars sounds. So with that being said if John amato fixed it, I see why it failed again. Can check my car to see if recalls were really preformed and done correctly and what's needed now to be like new again.
NHTSA ODI #11536346
Mileage unknown · Jul 28, 2023
Electrical SystemEngineUnknown Or Other
While driving, received Hybrid system warning that shut the car down . Power steering and braking were non-existent so safely stopping and pulling over was near impossible.
NHTSA ODI #11534987
Mileage unknown · Jul 27, 2023
Electrical SystemEngineUnknown Or Other
My 2015 Hyundai Sonata has recently been having both electrical and engine problems. Roughly a month ago, I had my vehicle completely stall in the middle of the highway. I lost power and a bunch of lights came on at once. Thankfully, I was in the right lane so I was able to safely get off the road even though I had many other c…
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My 2015 Hyundai Sonata has recently been having both electrical and engine problems. Roughly a month ago, I had my vehicle completely stall in the middle of the highway. I lost power and a bunch of lights came on at once. Thankfully, I was in the right lane so I was able to safely get off the road even though I had many other cars speeding around me. I had no acceleration, I was just cruising off the highway at this point. Thankfully, my brakes did still work. Engine light and a bunch of errors turned on but went away once I pulled off and restarted the vehicle. I pulled off the road and once I decided to try and start it and go again, my car felt like it had hardly any power the whole way home. Fast forward to last weekend, I was driving home and my car would not accelerate. The engine light comes on and this time, my acceleration didn’t completely shut off, I was just very limited. I had to ease into the gas because I felt like it was having a hard time shifting gears and keeping up with the RPMS. I felt uncomfortable pushing it above 50. As I got close to home, I noticed a knocking noise in the engine. I plugged one of my code readers in and it spit out 7e8, 7e9 and I believe it was p1326. Super rough start and feels like it’s going to break down if I try to drive it. I’ve left it parked since
NHTSA ODI #11534706
Mileage unknown · Jul 25, 2023
EngineUnknown Or Other
I am unsure what exactly happened but it is giving an error code for the engine sensor. I was driving the expressway (55-65MPH) and my car went directly into safe mode. Which I didn’t kno what it was til later. I went from going expressway speed to almost getting t-boned getting off of the exit ramp as I was unable to accelerate…
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I am unsure what exactly happened but it is giving an error code for the engine sensor. I was driving the expressway (55-65MPH) and my car went directly into safe mode. Which I didn’t kno what it was til later. I went from going expressway speed to almost getting t-boned getting off of the exit ramp as I was unable to accelerate over 2RPMs. So my acceleration would jolt my car when going over 2RPMs. I made it to a gas station where I had my mechanic friend meet me. He said I had no oil. We put 4 quarts in and it barely did the job! I had gotten my car serviced and oil changed not too far from when my car began to “shut down”. So oil is in the compartment, the engine light turns off. Well then I’m driving the expressway AGAIN thinking the problem is solved but also curious WHY and HOW I had no oil. All of a sudden the car goes back into the mode. Engine light comes on an I am once again going de-accelerating in traffic on an expressway. I get off an exit and make it home in back roads. I had to pay for rentals and I was unable to get it to the Hyundai manufacturer. I got it to another certified mechanic which stated there is an oil leak somewhere but is unable to be found. As the 4qts added days prior, was almost gone again. The engine sounds awful, there’s rattling noises, noises sounding like a fan is broken but still spinning. There was absolutely NO warning signs prior. Nothing was on, nothing was off, absolutely NOTHING to forewarn me of this awful situation until it decided it was going to safe mode on the expressway out of nowhere. I owe thousands of dollars in rentals, I can’t afford to even pay that off! For Hyundai to diagnose my car, they wanna charge 80$! When I already have the error code from the previous mechanic. I don’t have the money to be doing this funny business. The car actually turned off when I was driving it and was in like an idle mode or something. I have no clue. Nobody has any idea where the oil goes. It isn’t showing smoke anywhere
NHTSA ODI #11534270
Official recalls
9Sep 24, 2021
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence & remedy
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Exterior Lighting:turn Signal
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence: A turn signal that activates in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy: Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 210.
Jun 5, 2017
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Consequence & remedy
Consequence: If the parking brake indicator is not illuminated when the parking brake is applied, the driver may operate the vehicle with the parking brake partially engaged, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the parking brake switch, free of charge. The recall began on August 4, 2017. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 164.
Oct 11, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Consequence & remedy
Consequence: If the sunroof detaches from the vehicle it could become a road hazard, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will repair the wind deflector anchor plate, free of charge. The recall began December 2016. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 152.
Apr 21, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Consequence & remedy
Consequence: An air bag that does not inflate increases the risk of injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver's frontal air bag module, free of charge. The recall began on May 5,2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 144.
Oct 20, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Consequence & remedy
Consequence: If the driver is alerted there is a brake system malfunction, but not specifically with the ABS system, the driver may operate the vehicle unaware that the vehicle's brakes may lock up during hard braking, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the ABS control unit software, free of charge. The recall is expected began on November 30, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 134.
Jun 30, 2015
Hyundai Motor America (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, to December 4, 2014. The affected vehicles have a front passenger seat belt whose buckle latch assembly may prevent the front passenger from fastening the seat belt.
Consequence & remedy
Consequence: If the front passenger seat belt cannot be latched, an occupant sitting in the front passenger seat has an increased risk of injury in the event of a crash.
Remedy: Hyundai will notify owners, and dealers will repair or replace the front passenger seat belt buckle, free of charge. The recall began on September 15, 2015. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 130.
Dec 9, 2014
Hyundai Motor America (Hyundai) is recalling certain 1.6 liter model year 2015 Sonata vehicles manufactured August 29, 2014, to October 28, 2014. The affected vehicles may have been assembled with an incorrect left axle shaft which may result in the shaft separating from the transaxle differential.
Consequence & remedy
Consequence: If the left axle shaft separates from the transaxle, the vehicle may stop moving, increasing the risk of a crash. Additionally, a separated axle shaft may allow the vehicle to roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: Hyundai will notify owners, dealers will inspect and replace the axle shaft, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 126.
Jun 24, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured April 25, 2014, through June 16, 2014. Due to a manufacturing error, one or both of the front brake calipers may fracture.
Consequence & remedy
Consequence: If a brake caliper fractures, brake effectiveness would be reduced, lengthening to distance required to stop the vehicle, increasing the risk of a crash.
Remedy: Hyundai contacted the affected owners on June 19, 2014 and instructed them not to drive their vehicles. Hyundai dealers will replace the affected brake calipers, free of charge. The recall began on September 12, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 120.
Jun 12, 2014
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
Consequence & remedy
Consequence: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Remedy: Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 119.
Additional source detail variants (2)
Electrical System:wiring
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
Consequence: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Remedy: Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 119.
Steering
Hyundai Motor Company (Hyundai) is recalling certain model year 2015 Sonata vehicles manufactured May 2, 2014, through May 23, 2014. A poor connection within the vehicle's wiring harness may result in a reduction of steering assist from the vehicle's motor driven power steering system or the inability to move the vehicle's shifter from the Park position.
Consequence: The reduction of power steering assist can increase the steering effort needed, increasing the risk of a crash.
Remedy: Hyundai notified dealers to suspend sales of affected Sonata vehicles and has published recall bulletin 14-01-024 providing a service procedure to repair the affected vehicles. On June 7, 2014 Hyundai began to contact the affected retail customers. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 119.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.