NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
61 reportsClear category filter44,000 miles · Oct 18, 2014
Electrical SystemSteering
DURING THE LAST COUPLE OF WEEKS OF RAIN, WE HAVE HAD MULTIPLE OCCASIONS WHERE OUR VEHICLE HAS LOST POWER STEERING AND OUR BATTERY LIGHT GOES ON DURING LOW SPEED OPERATION. . THERE WAS NO DEEP PUDDLES, JUST NORMAL RAIN ON STREETS. IN SOME CASES, TOTAL STALL AND OTHERS ENGINE SCREECHES AND RESTARTS. WITHOUT WARNING. FILED C…
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DURING THE LAST COUPLE OF WEEKS OF RAIN, WE HAVE HAD MULTIPLE OCCASIONS WHERE OUR VEHICLE HAS LOST POWER STEERING AND OUR BATTERY LIGHT GOES ON DURING LOW SPEED OPERATION. . THERE WAS NO DEEP PUDDLES, JUST NORMAL RAIN ON STREETS. IN SOME CASES, TOTAL STALL AND OTHERS ENGINE SCREECHES AND RESTARTS. WITHOUT WARNING. FILED COMPLAINT WITH HYUNDAI AMERICA. TOOK TO DEALER. WAS ADVISED THIS WAS A KNOWN PROBLEM FOR 2007-2009 HYUNDAI SONATAS. AND THERE WAS NO KNOWN FIX . HAD VEHICLE CHECKED. ADVISED ALL SPLASH GUARDS AND SHIELDS IN PLACE. COULD NOT BE DUPLICATED AT DEALERSHIP. ONE SERVICE REP AT DEALERSHIP ADVISED HIS WIFE HAS SAME PROBLEM. ALL BELTS AND PULLEYS AND TENSION SPRINGS OK. WE ARE VERY DISAPPOINTED IN THE RESPONSE WE HAVE RECEIVED AT HYUNDAI TO A "KNOWN " SAFETY PROBLEM. TO BE MORE SPECIFIC, FIVE(5) OCCASIONS HAVE OCCURRED. TOLD TO COME BACK WHEN IT RAINS. *TR
NHTSA ODI #10648543
34,566 miles · Oct 13, 2014
Electrical System
IGNITION IS STICKING, KEY WILL NOT TURN ON THE AUTO. IN 2011 WE STARTED HAVING TROUBLE WITH THE IGNITION ON THE CAR. WE HAD BEEN TO THE DEALER FOR THEM TO SPRAY, RECUT THE KEY AND EACH TIME IT WAS A TEMPORARY FIX. IN AUGUST OF 2011 THEY REPLACED THE IGNITION SWITCH. AGAIN WE HAD SOME PROBLEMS WITH THE KEY NOT WANTING TO START T…
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IGNITION IS STICKING, KEY WILL NOT TURN ON THE AUTO. IN 2011 WE STARTED HAVING TROUBLE WITH THE IGNITION ON THE CAR. WE HAD BEEN TO THE DEALER FOR THEM TO SPRAY, RECUT THE KEY AND EACH TIME IT WAS A TEMPORARY FIX. IN AUGUST OF 2011 THEY REPLACED THE IGNITION SWITCH. AGAIN WE HAD SOME PROBLEMS WITH THE KEY NOT WANTING TO START THE CAR. IN 2013 WE WENT BACK TO THE DEALER FOR THEM TO RECUT KEYS, AND FIX THE IGNITION BECAUSE THE KEY WAS NOT TURNING THE CAR ON, YET AGAIN. IN 2014 THE CAR WAS STRANDED IN A PARKING LOT AFTER THE CAR WAS AT THE DEALER FOR THEM TO FIX THE IGNITION PROBLEMS. THEY CLEANED THE IGNITION OUT AGAIN. WE HAD TO CALL A LOCK SMITH TO COME AND WORK ON THE IGNITION TO GET THE CAR STARTED. THIS FIXED THE CAR FOR ABOUT 3 MONTHS. AGAIN THE CAR WAS STRANDED AT A BUSINESS. WE CALLED THE LOCK SMITH AGAIN AND THIS TIME IT HAD TO BE TOWED TO THE DEALER FOR REPAIRS. TO DATE: WE HAVE BEEN TO DEALERS 15+ TIMES FOR WORK ON OR REPAIR TO THE IGNITION. OTHER ASPECTS LIKE THE LOCKING MECHANISM, OR OTHER PARTS THAT ARE INVOLVED IN MAKING THE KEY TURN HAS NEVER BEEN ADDRESSED, I AM TOLD THAT THE COST WILL BE 250.00+ FOR AN ISSUE THAT STARTED BEFORE THE WARRANTY RAN OUT. *TR
NHTSA ODI #10644259
75,000 miles · Oct 4, 2014
Electrical System
PROBLEM WAS WITH THE SWITCH ON MY CAR. WHEN I TURNED THE CAR ON IT MADE A STRANGE SOUND FOR A COUPLE OF MONTHS, IT WOULD ONLY HAPPEN ONCE OR TWICE A MONTH. WHEN IT BECAME MORE FREQUENT AND BEGAN TO MAKE THE SOUND A COUPLE OF TIMES WHEN I PUT THE CAR IN PARK, I TOOK MY HYUNDAI BACK TO THE CAR DEALER. THEY CLAIMED IT WAS THE STAR…
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PROBLEM WAS WITH THE SWITCH ON MY CAR. WHEN I TURNED THE CAR ON IT MADE A STRANGE SOUND FOR A COUPLE OF MONTHS, IT WOULD ONLY HAPPEN ONCE OR TWICE A MONTH. WHEN IT BECAME MORE FREQUENT AND BEGAN TO MAKE THE SOUND A COUPLE OF TIMES WHEN I PUT THE CAR IN PARK, I TOOK MY HYUNDAI BACK TO THE CAR DEALER. THEY CLAIMED IT WAS THE STARTER. MY HUSBAND AND HIS MECHANIC SAID IT SOUNDED MORE LIKE THE SWITCH. THEY WANTED TO CHARGE ALMOST 500.00 DOLLARS TO FIX THE PROBLEM. MY HUSBAND BOUGHT THE SWITCH FOR ABOUT $15.00 DOLLARS AND HIS MECHANIC PUT IT ON. I HAVE NOT HAD ANY PROBLEMS SINCE. I DO NOT KNOW IF ANY ONE ELSE HAD THIS PROBLEM. *TR
NHTSA ODI #10641449
57,000 miles · Aug 30, 2014
Electrical SystemEngine
TAKING MY CAR FOR THE FIRST OIL CHANGE SINCE I BOUGHT IT AND THE CAR STALLED WHILE IN NEUTRAL WAITING FOR AN OIL CHANGE. RESTARTED WITHOUT A PROBLEM. IT HAS ALSO TRIED TO STALL WHILE DRIVING SEVERAL TIMES SINCE, MORE FREQUENT THAN BEFORE. IT'S ALSO STALLED IN STOP AND GO TRAFFIC. MY CHECK LIGHT ONLY COMES ON FOR A SPLIT SECOND …
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TAKING MY CAR FOR THE FIRST OIL CHANGE SINCE I BOUGHT IT AND THE CAR STALLED WHILE IN NEUTRAL WAITING FOR AN OIL CHANGE. RESTARTED WITHOUT A PROBLEM. IT HAS ALSO TRIED TO STALL WHILE DRIVING SEVERAL TIMES SINCE, MORE FREQUENT THAN BEFORE. IT'S ALSO STALLED IN STOP AND GO TRAFFIC. MY CHECK LIGHT ONLY COMES ON FOR A SPLIT SECOND WHEN THE CAR TRIES TO DIE, BUT AFTER THAT, IT'S JUST FINE. BROUGHT IT TO 3 DEALERSHIPS THAT TOLD ME THAT NOTHING WAS WRONG WITH MY CAR. I BOUGHT AN OBDII SCANNER AND FOUND TROUBLE CODES P0335 AND P0108. TOOK IT TO THE DEALER AGAIN AND THEY STILL COULDN'T FIND A CODE. MY CAR HAS ALMOST STALLED WHILE TRYING TO CROSS A BUSY INTERSECTION AND NO ONE WANTS TO EVEN TRY TO HELP ME. *TR
NHTSA ODI #10629611
124,000 miles · May 21, 2014
Electrical System
THE INCIDENT IS SIMILAR TO NHTSA ID# 10508953 WHICH STATED THERE WAS A GRINDING NOISE AFTER STARTING THE CAR. I EXPERIENCED THE SAME MALFUNCTION BUT SOMETIMES THE GRINDING DOESN'T STOP UNTIL THE ENGINE IS TURNED OFF. IT DOESN'T HAPPEN EVERYTIME THE ENGINE IS STARTED BUT I ALSO HAD OTHER PROBLEMS WITH THE IGNITION SWITCH. A FEW …
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THE INCIDENT IS SIMILAR TO NHTSA ID# 10508953 WHICH STATED THERE WAS A GRINDING NOISE AFTER STARTING THE CAR. I EXPERIENCED THE SAME MALFUNCTION BUT SOMETIMES THE GRINDING DOESN'T STOP UNTIL THE ENGINE IS TURNED OFF. IT DOESN'T HAPPEN EVERYTIME THE ENGINE IS STARTED BUT I ALSO HAD OTHER PROBLEMS WITH THE IGNITION SWITCH. A FEW TIMES THE ENGINE STARTED WHILE THE KEY WAS JUST TURNED TO THE "ON" POSITION. AFTER HEARING OF ALL THE IGNITION SWITCH PROBLEMS WITH GM VEHICLES, I THOUGHT THIS SHOULD BE HANDLED BY HYUNDAI AS A RECALL BECAUSE IT IS DEFINITELY AN UNSAFE SITUATION. I HOPE THE NHTSA WILL TAKE ACTION ON THIS MATTER. THE VEHICLE OWNERS SHOULD NOT HAVE TO PAY FOR DEFECTIVELY MANUFACTURED COMPONENTS NO MATTER HOW OLD THE VEHICLE. *TR
NHTSA ODI #10592979
35,000 miles · Apr 30, 2014
Electrical SystemEnginePower Train
PLEASE BE ADVISED THAT I PURCHASED SAID VEHICLE NEW AND AT AROUND 35000 MILES I STARTED TO NOTICE THAT WHEN I SLOWED DOWN AND CAME TO A STOP THE TRANSMISSION WOULD JERK ON THE DOWN SHIFT, WHICH IS NOT NORMAL. ON 01-19-2012 I BROUGHT MY CAR TO THE DEALER WHERE I PURCHASED FROM . I WAS INFORMED THAT THIS PROBLEM IS COMMON AND THA…
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PLEASE BE ADVISED THAT I PURCHASED SAID VEHICLE NEW AND AT AROUND 35000 MILES I STARTED TO NOTICE THAT WHEN I SLOWED DOWN AND CAME TO A STOP THE TRANSMISSION WOULD JERK ON THE DOWN SHIFT, WHICH IS NOT NORMAL. ON 01-19-2012 I BROUGHT MY CAR TO THE DEALER WHERE I PURCHASED FROM . I WAS INFORMED THAT THIS PROBLEM IS COMMON AND THAT ONCE MY COMPUTER IS RESET IT SHOULD GO AWAY, AND THERE IS A SERVICE BULLETIN ON THAT ISSUE. ON 03-19-2012 I WAS HAVING THE SAME ISSUE SO THE TRANSMISSION WAS REPLACED WITH FACTORY RECONDITIONED TRANSMISSION. NOW WITH 74000 MILE THE CAR IS BACK FOR THE 5 TH TIME FOR THE SAME TRANSMISSION PROBLEM. THE DEALER HAS MY CAR AND I HAVE NOT HEARD FROM THE DEALER OR HYUNDAI CORPORATION FOR TWO WEEKS. I BELIEVE THAT HYUNDAI CORPORATION KNEW THE PROBLEM EXISTED AND NEGLECTED TO FIX THE PROBLEM OTHER WISE A NEW CAR WITH 35000 MILES SHOULD NOT HAVE THIS PROBLEM AND THE MECHANICS DON'T KNOW HOW TO REMEDY THE FAULTY TRANSMISSION. I AM VERY DISAPPOINTED WITH HYUNDAI AND THERE HANDLING OF THIS PROBLEM. I BELIEVE THE DAMAGE HAS BEEN DONE, AND NEW SOFTWARE IS NOT GOING TO FIX THIS PROBLEM, THE BANDS IN THE TRANSMISSION ARE WORN NOW, THE DAMAGE HAS BEEN DONE. THIS IS JUST PUTTING A BAND AID ON A SERIOUS PROBLEM AND A MANUFACTURING DEFECT. ONE DOES NOT ANTICIPATE ANY SERIOUS PROBLEMS WITH A BRAND NEW CAR WITH ONLY 35000 MILES. WHAT GOOD IS A 10 YEAR 100.000 MILE WARRANTY WHEN YOU START HAVING THESE PROBLEM AT 35000 MILES. I HAVE DONE SOME RESEARCH ON-LINE AND THERE ARE OTHERS WHO HAVE THE SAME PROBLEM WITH SAME CAR, I AM NOT THE ONLY ONE.THIS IS A DISGRACE HYUNDAI CORPORATION I PURCHASED SAID VEHICLE FROM ATLANTIC HYUNDAI INC. LOCATED AT 193-205 SUNRISE HIGHWAY, WEST ISLIP NY 11795. I HAVE ALSO CONTACTED HYUNDAI CORPORATION SEVERAL TIMES BUT TO NO AVAIL. *JS
NHTSA ODI #10585694
67,000 miles · Mar 4, 2014
Electrical System
ON OCTOBER 27 2013, THE DASH BOARD LIGHTS AND THE BACK ILLUMINATING LIGHTS, GLOVE COMPARTMENT AND OVER HEAD LIGHTS WENT OUT, I TOOK IT TO A CAR REPAIR SHOP AND THEY CHANGED OUT THE DIMMER SWITCH, WHICH KEPT BURNING OUT,SMOKE HAS COME OUT OF THE DASH BOARD AND IT SMELLED LIFE FIRE, I PULLED OVER AND CALLED THE DEALER. THIS IS A S…
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ON OCTOBER 27 2013, THE DASH BOARD LIGHTS AND THE BACK ILLUMINATING LIGHTS, GLOVE COMPARTMENT AND OVER HEAD LIGHTS WENT OUT, I TOOK IT TO A CAR REPAIR SHOP AND THEY CHANGED OUT THE DIMMER SWITCH, WHICH KEPT BURNING OUT,SMOKE HAS COME OUT OF THE DASH BOARD AND IT SMELLED LIFE FIRE, I PULLED OVER AND CALLED THE DEALER. THIS IS A SAFETY ISSUE I AM NOT ABLE TO DRIVE THE CAR AT NIGHT AND I AM AFRAID THE CARE MIGHT CATCH FIRE. AFTER CHANGING IT OUT 4 TIMES, THE MECHANIC TOLD US TO TAKE IT TO THE DEALER.WE DID TAKE THE CAR TO THE DEALER AND $700.00 LATER THEY STILL DON'T KNOW WHAT THE PROBLEM IT, SO I HAVE FILED A CASE WITH THE CORPORATE OFFICE, THE CAR HAS HAD SOME ELECTRICAL PROBLEMS BEFORE, BUT IT HAS BEEN FIXED BECAUSE THEY HAVE BEEN RECALLS. THE DEALER DOES NOT KNOW WHAT TO DO AND THEY WANT US TO TAKE THE CAR SOMEWHERE ELSE. THE DEALER IS NO HELP, THEY SUGGESTED WE JUST BUY A NEW CAR!!! *TR
NHTSA ODI #10566937
90,250 miles · Nov 22, 2013
Electrical SystemElectronic Stability Control (esc)Power Train
I NOTICED A SHUDDERING AT 90,250 MILES, WHILE TRAVELING DURING THE WINTER AT AROUND 30-45 MPH, BUT WAS VERY INTERMITTENT, AND WOULD GO AWAY. THEN ON 10/9/2013 AT 102,515 MILES, FROM PARK, THE TRANSMISSION WOULD NOT ENGAGE INTO REVERSE OR DRIVE. I COULD HEAR THE TRANSMISSION SHIFT, BUT IT WAS NOT DISENGAGING FROM PARK. PER HYU…
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I NOTICED A SHUDDERING AT 90,250 MILES, WHILE TRAVELING DURING THE WINTER AT AROUND 30-45 MPH, BUT WAS VERY INTERMITTENT, AND WOULD GO AWAY. THEN ON 10/9/2013 AT 102,515 MILES, FROM PARK, THE TRANSMISSION WOULD NOT ENGAGE INTO REVERSE OR DRIVE. I COULD HEAR THE TRANSMISSION SHIFT, BUT IT WAS NOT DISENGAGING FROM PARK. PER HYUNDAI SERVICE TECHNICIAN, THE TRANSMISSION WAS "JUNK" AND WOULD NEED TO BE REPLACED. I CONTACTED HYUNDAI CORPORATE, DURING WHICH TIME I WAS INFORMED THEY DIDN'T HAVE MY INFORMATION IN THEIR SYSTEM AND THAT IN FACT THERE WERE 2 RECALLS THAT THEY FAILED TO NOTIFY ME OF, AND WAS TOLD THAT IF I ALLOWED THE HYUNDAI SERVICE TO DO THE REPAIR RIGHT THEN, THAT I WOULD BE ELIGIBLE FOR THEIR POLICY REIMBURSEMENT. ONE OF THE RECALLS WAS AN ECM AND TCM SOFTWARE UPDATE IN WHICH SYMPTOMS WERE IMPROPER CLUTCHING AND DE-CLUTCHING OF GEARS WHEN ACCELERATING AND DECELERATING. THAT SHIFT QUALITY OVER TIME CAUSED UNDO STRESS ON THE GEARING CAUSING MY FAILURE. THE REPAIR WAS MADE, I THEN HAD TO PAY UPFRONT, AND A WEEK LATER THEY'VE DENIED MY POLICY REIMBURSEMENT CLAIM DUE TO FLUID BEING THE CAUSE OF FAILURE. I THEN PROVIDED THEM WITH FURTHER DOCUMENTATION SHOWING THAT THEIR OWN TECHNICIAN RE-USED 5 QUARTS OF MY ORIGINAL FLUID ON THE REPAIR ORDER, AND THAT I FOLLOWED THE MAINTENANCE RECORD THAT WAS SUGGESTED BY THEIR OWN TECHNICIANS ADVICE WHEN I PURCHASED THE VEHICLE. DRAIN AND FILL EVERY 30,000 MILES. THE LAST DRAIN AND FILL WAS ON JUNE 14, 2013. HYUNDAI DID NOT PROVIDE ME WITH ANY FLUID ANALYSIS OR SPECS TO SUPPORT THEIR DENIAL OF MY POLICY REIMBURSEMENT. I SAVED THE AGENTS VOICEMAIL OF THE DENIAL IN WHICH SHE STATED DUE TO "COLOR" AND THAT ALONE, WAS THE REASON WHY THE CLAIM WAS DENIED. *TR
NHTSA ODI #10553298
92,323 miles · Aug 15, 2013
Electrical SystemExterior Lighting
MY ESC OFF AND CHECK ENGINE LIGHTS CAME ON. MY MECHANIC INDICATED IT WAS DUE TO A BAD BRAKE LIGHT SWITCH AS MY REAR BRAKE LIGHTS AND CRUISE CONTROL DID NOT WORK. HE REPLACED THE BRAKE LIGHT SWITCH BUT A COUPLE DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON. THE COMPUTER LISTED A DIFFERENT CODE, STATING THE BRAKE LIGHT SWITCH IS…
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MY ESC OFF AND CHECK ENGINE LIGHTS CAME ON. MY MECHANIC INDICATED IT WAS DUE TO A BAD BRAKE LIGHT SWITCH AS MY REAR BRAKE LIGHTS AND CRUISE CONTROL DID NOT WORK. HE REPLACED THE BRAKE LIGHT SWITCH BUT A COUPLE DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON. THE COMPUTER LISTED A DIFFERENT CODE, STATING THE BRAKE LIGHT SWITCH IS NOT COMPATIBLE, BUT THE REAR BRAKE LIGHTS WORK OFF AND ON. AWAITING FOLLOW UP WITH MY MECHANIC AS HE WAS GOING TO CHECK WITH HYUNDAI.
NHTSA ODI #10535521
23,000 miles · Aug 13, 2013
Electrical System
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED UPON STARTING THE IGNITION THE ENTIRE INSTRUMENT PANEL AND HEADLIGHTS FAILED TO FUNCTION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE DEALER REPAIRED THE VEHICLE DURING THE THIRD DIAGNOSTIC TEST; HOWEVER, THE IN…
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TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED UPON STARTING THE IGNITION THE ENTIRE INSTRUMENT PANEL AND HEADLIGHTS FAILED TO FUNCTION. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES. THE DEALER REPAIRED THE VEHICLE DURING THE THIRD DIAGNOSTIC TEST; HOWEVER, THE INTERMITTENT FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10535062
Official recalls
2Aug 12, 2013
Hyundai is recalling certain model year 2006-2010 Sonata vehicles manufactured March 1, 2005, through January 21, 2010; and model year 2006-2011 Azera vehicles manufactured September 27, 2005, through November 22, 2010 originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Road salt and water can enter portions of the rear crossmember, leading to corrosion of the crossmember steel. This may lead to detachment of one of the rear control arms.
Consequence & remedy
Consequence: Control arm separation may suddenly change the rear wheel alignment, affecting the handling of the vehicle, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will repair or replace the crossmember assembly. The recall began on October 8, 2013. Owners may contact Hyundai Customer Care Center at 1-800-633-5151. Hyundai's recall number is 113.
Apr 1, 2013
Hyundai Motor Company (Hyundai) is recalling certain model year 2006-2009 Accent, model year 2007-2011 Azera, Sonata and Sante Fe,2006-2011 Tucson, 2009-2011 Elantra Touring, 2007-2010 Elantra, 2008-2011 Veracruz, 2009-2011 Genesis, 2010-2011 Genesis Coupe, 2007-2008 Entourage, and 2006-2008 Tiburon vehicles. Originally, in April 2013, Hyundai recalled 1,059,824 model year 2007-2009 Accent and Tucson, model year 2007-2010 Elantra, model year 2007-2011 Santa Fe, model year 2008-2009 Veracruz, model year 2010-2011 Genesis Coupe, and model year 2011 Sonata vehicles. In September 2013, Hyundai informed the agency that it was adding more vehicles to this campaign, representing an additional 652,512 units. The total number of vehicles being recalled is now 1,712,336. In the affected vehicles, the stop lamp switch may malfunction. A malfunctioning stop lamp switch may cause the brake lights to not illuminate when the brake pedal is depressed or may cause an inability to deactivate the cruise control by depressing the brake pedal. Additionally, a malfunctioning stop lamp switch may also result in intermittent operation of the push-button start feature, affect the operation of the brake transmission shift interlock feature, preventing the shifter from being moved out of the PARK position and cause the Electronic Stability Control (ESC) malfunction light to illuminate.
Consequence & remedy
Consequence: Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of Park without first applying the brake. This may lead to unintentional movement of the car which may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the stop lamp switch, free of charge. The safety recall began on April 22, 2013. Owners may contact Hyundai at 1-800-633-5151. Hyundai's recall campaign number is 110.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP21003 · Throttle Control System Vulnerabilities
Opened Nov 12, 2021 · Closed Jun 20, 2023
Status: closed (inferred from source dates) · Vehicle Speed Control:throttle
The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) received a petition letter dated October 10, 2021, requesting an investigation of possible defects in the electronic throttle control (ETC) system on certain Kia vehicles resulting in the opening of DP21-003. Accordingly, Model Year (MY) 2005-2016 Kia Optima/K5, MY 2006-2015 Kia Sorento, MY 2007-2016 Hyundai Elantra, MY 2007-2016 Hyundai Santa Fe, MY 2006-2015 Hyundai Sonatas are all part of the subject population. The petition was originally filed as a Vehicle Owner Questionnaire that can be reviewed at NHTSA.gov under reference (ODI) number 11439675.On November 12, 2021, ODI opened Defect Petition DP21-003 to evaluate the petitioner?s request. ODI performed trend analyses of the VOQs related to vehicle speed control issues for all the subject vehicles and found that none of the 52 Model/Model Year Hyundai/Kia vehicles demonstrated any actionable trend that warranted an investigation.Petitioners submitted 1119 VOQs and non-VOQ cases in which sudden uncommanded acceleration (SUA) or loss of motive power (LOMP) incidents were alleged.For the 1119 reports, 220 were incidents involving crashes, from which 69 subject Hyundai-Kia vehicles were inspected by Hyundai/Kia dealer technicians, Hyundai/Kia engineers, and/or third-party representatives.ODI found the inspections identified no vehicle defects related to the ETC system.Of the 220 crash-involved reports, 13 Event Data Recorder (EDR) records were downloaded successfully and 11 of those indicated driver error: (i.e.) pedal misapplication.A condition where the accelerator pedal is mistakenly applied instead of the brake pedal when the driver wants to stop the vehicle.In addition, ODI reviewed a scientific journal paper published in Forensic Science International in 2016 by Mr. Park et al ., as well as related test videos. ODI does not believe there is any evidence of uncontrollable SUA occurrences in any of the tests reviewed. NHTSA's Office of Vehicle Safety Compliance (OVSC) reviewed the allegations regarding the potential noncompliance with Federal Motor Vehicle Safety Standard No. 124.Based on the information provided, the Agency concludes there is insufficient information for us to determine if a possible non-compliance exists.Finally, both Hyundai and Kia informed ODI that all their vehicles manufactured after 2012 were equipped with an ETC management system, in which the engine speed will go to idle when the system sees signals from both the brake pedal and accelerator pedal at the same time; this is commonly known as the brake-throttle override system.After thoroughly assessing the material submitted by the petitioner, information already in NHTSA's possession, information submitted by Hyundai and Kia in response to an Information Request letter, and the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that a formal investigation is warranted. After full consideration of appropriate factors, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be published.
PE13007 · Rear Control Arm Failure
Opened Mar 25, 2013 · Closed Aug 20, 2013
Status: closed (inferred from source dates) · Suspension:rear
In a letter dated August 9, 2013, Hyundai-Kia America Technical Center, Inc. (Hyundai) notified NHTSA that Hyundaiis conducting a safety recall (13V-354) involving approximately 239,000 vehicles involving model year (MY) 2006 through 2010 Hyundai Sonata vehicles (approximately 215,000)produced beginning on March 1, 2005 through January 21, 2010 and model year (MY) 2006 through 2011 Hyundai Azera vehicles (approximately 24,000) produced beginning on September 27, 2005 through November 22, 2010 that are registered in and operated or originally sold in the following 20 salt belt states and the District of Columbia: Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Hyundai will also inform dealers to inspect/repair vehicles that were previously registered in salt belt states but are currently registered elsewhere. Hyundai is conducting the recall to remedy a defect involving internal corrosion of the rear sub frame that may lead to separation of the rear upper/lower control arm(s) at their respective mounting points and/or separation of the axle from the transaxle where they meet.This could result in a loss of vehicle control and/or vehicle disablement which may increase the risk of a vehicle crash.In response to NHTSA?s Information Request (IR) letter, Hyundai stated the Azera vehicles utilizes the identical cross member and upper/lower rear control arm components as the subject (Sonata) vehicles.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Hyundai, ODI identified 19 non-duplicative reports alleging excessive corrosion of the rear sub frame. All of the complaint vehicles were either originally sold or registered at the time of the incident in one of the salt belt states.Of these 19 reports, 9 alleged either a suspension component separation or a fracture of the vehicle's rear cross member assembly.Similarly, ODI identified 8 warranty claims of rear sub frame replacement in data submitted by Hyundai due to excessive corrosion, all of which involved vehicles originally sold or operated in a salt belt state. Based on Hyundai's decision to conduct a safety recall, (13V-354) this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10535115, 10534110, 10525976, 10524726, 10521520, 10508368, 10505463, 10490073, 10486752, 10486435, 1048354, 10473922, and 10437887.
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