2005 Hyundai Sonata

2005 HYUNDAI SONATA FRONT SUB-FRAME FAILURE. THE SUB FRAME HAS RUSTED THROUGH AND WHILE DRIVING IT BROKE. THIS COULD HAVE CAUSED A TERRIBLE ACCIDENT. HYUNDAI WAS SUED IN A CLASS ACTION LAWSUIT FOR MODEL YEARS 1999-2004 IN UNITED STATES DISTRICT COURT OF CALIFORNIA. MY MODEL YEAR WAS NOT INCLUDED IN THIS LAWSUIT. HOWEVER, MY SONATA HAS THE SAME ISSUE. I HAVE MADE SEVERAL ATTEMPTS TO CONTACT HYUNDAI ASKING THAT THEY REPAIR MY VEHICLE. LISTED BELOW IS A PARTIAL LIST OF MY CORRESPONDENCE WITH THEM. 1/29/2020 CALLED HYUNDAI TALKED TO DANIELLE TO FILE INITIAL COMPLAINT, SHE INSTRUCTED ME TO TAKE THE VEHICLE TO MY LOCAL DEALER ( MIKE MILLER OF PEORIA, IL ) FOR AND INSPECTION. 2/3/2020 ' P.A. DENIED [XX] FROM HYUNDAI SAID THEY WILL DO A ONE TIME EXTENDED WARRANTY TO FIX THE DEFECT. BUT THEY DID NOT FIX THE VEHICLE. 2/5/2020 ' REQUEST THAT HYUNDAI CONSUMER AFFAIRS CALL ME. 2/6/2020 ' [XXX] (FROM THE WARRANTY TEAM) SAYS IT WILL COST $2,019 TO FIX 2/10/2020 ' FILED A COMPLAINT WITH THE BBB 2/13/2020 ' RESPONSE LETTER FROM BBB 2/25/2020 ' RESPONSE TO MY COMPLAINT LETTER TO HYUNDAI MOTOR AMERICA. ACKNOWLEDGING RECEIPT OF COMPLAINT. 4/7/2020 SENT A LETTER TO VP [XXX] COO ' NO RESPONSE. THIS LETTER MENTIONED THE CLASS ACTION LAWSUIT THAT WAS SETTLED ON MODEL YEARS 1999-2004 CASE #[XXX]. FILED IN THE STATE OF CALIFORNIA. 6/29/2020 RECEIVED A CALL FROM [XXX] (SERVICE MANAGER AT MIKE MILLER HYUNDAI) HE THREATENED TO HAVE MY VEHICLE TOWED AS ABANDONED. I OFFERED TO PAY 676.23 (HALF OF THE PARTS COST) TO HAVE THEM FIX THE VEHICLE. HE STATED HE WOULD SPEAK WITH CONSUMER AFFAIRS AND GET BACK TO ME. 7/6/2020 ' I CALLED [XXX] TO GET AN UPDATE. BECAUSE OF THE SERIOUS NATURE, I WOULD LIKE HYUNDAI TO COMPLETE THE REPAIR AT NO CHARGE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS NOTIFIED THAT THE SUBFRAME WAS COMPLETELY RUSTED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000. *LN*JB

WHILE CHANGING MY OIL ON THE WEEKEND, I NOTICED SEVERE CORROSION FAILURES WITH THE FRONT SUBFRAME ON THE RIGHT SIDE OF MY CAR. (SEE ATTACHED PHOTOS). ONE AREA WAS IN FRONT OF THE LOWER CONTROL ARM AND ANOTHER AREA IS BEHIND THE CONTROL ARM. IT LOOKS LIKE THE SUBFRAME WILL FAIL AT ANY MOMENT AND THE CONTROL ARM WOULD BE FREE TO MOVE ANYWHERE. THIS WOULD SIGNIFICANTLY AFFECT CONTROL OF THE VEHICLE AND BE A SERIOUS SAFETY CONCERN. I SEE THIS PART HAS ALREADY HAD A RECALL FOR 2001 TO 2004 HYUNDAI SONATAS WHICH IS THE SAME BODY AND FRAME STYLE AS THE 2005 VEHICLE. RECALL #09V124000.

MY HYUNDAI SONATA 2005 IS VERY UNSAFE! THE WHOLE FRAME OF THE CAR IS ROTTED OUT. I WAS DRIVING ON THE EXPRESSWAY WITH MY CHILDREN IN THE CAR AND MY TIRE BLEW! A NICE MAN DRIVE OFF FROM THE OTHER SIDE OF HIGHWAY CAME AROUND TO PUT A SPARE ON. I TOOK THE CAR GOT A NEW TIRE AND ALIGNMENT. THEN A FEW MONTHS LATER MY WHOLE STERLING WHEEL IS TURNED TO LEFT AND CAR IS PULLING HORRIBLY TO RIGHT AND MY RIGHT TIRE IS BENT IN. I TOOK IT IN TO GET CHECKED ASAP. THEY LOOKED AT IT AND TO MY UTTER BELIEF MY CAR IS ROTTED OUT! UNSAFE ! I FEEL THIS IS A REAL ISSUE FOR HYUNDAI! THERE ARE MANY DRIVERS OUT THERE WITH THE SAME ISSUE AND HYUNDAI IS DOING NOTHING TO HELP! YOU MADE THESE VEHICLES. NOW PLEASE HELP US DRIVE SAFELY WITH OUR FAMILIES! SO WE CAN GO TO OUR JOBS AND CONTINUE RAISING OUR FAMILIES. PLEASE DO SOMETHING SOON. I START A NEW JOB AUGUST 27 2019. I WILL NEED A SAFE CAR I AM A DEPENDABLE, RELIABLE , NANNY. SO YOU SEE I DEPEND I MY SAFE VEHICLE FOR ALL MY LITTLE LOVES I'M MY CAR ON A DAILY BASIS. STAND BY YOUR HYUNDAI NAME AND DO SOMETHING GOOD. HELP US PLEASE. THANK YOU. REMEMBER IT WAS YOUR MANUFACTURING THAT CAUSED THIS TO HAPPEN! SO PLEASE HELP. ( NOT SURE EXACTLY HOW LONG THOSE HOLES AND ROTTED OUT FRAME WERE LINGERING) UNTIL ALL THIS WENT WRONG WITH TIRES...

TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. WHILE THE CONTACT WAS REPLACING THE BRAKES ON HIS VEHICLE AT HIS HOME, HE NOTICED THE SUBFRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO ELYRIA HYUNDAI (845 LEONA ST, ELYRIA, OH 44035, (440) 374-8700) WHERE IT WAS DETERMINED THAT THE SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 15927053. THE FAILURE MILEAGE WAS 49,429.