1997 Hyundai Sonata

ON SEPTEMBER 18, 1999 WHILE DRIVING ON BALTIMORE/WASHINGTON PRKWY, I APPROACHED AN AREA OF HIGHWAY WERE WORK WAS BEING DONE. I WAS NOW TRAVELING AT APPROXIMATELY 3-5 MPH. AT ONE POINT TRAFFIC CAME TO A COMPLETE STOP. AS I GLANCED DOWN AT MY INSTRUMENTAL PANEL THE AIRBAG INDICATOR LIGHT APPEARED TO BE FLICKERING, THE LIGHT STAYED ON FOR A FEW SECONDS, THEN WENT OUT. WHILE IN A STOPPED POSITION APPROXIMATELY (2) MINS AFTER AIRBAG LIGHT CAME ON, THE AIRBAGS BOTH THE DRIVER AND PASSENGER DEPLOYED. I WAS STARTLED BY THIS AND DID HOWEVER RELEASE THE PRESSURE ON THE BRAKES SLIGHTLY BUMPING THE VEHICLE AHEAD OF ME. THERE WAS NO DAMAGE TO THE OTHER VEHICLE AND LITTLE DAMAGE TO THE BUMPER OF MY CAR. THE MAJOR DAMAGE IS FROM THE INTERIOR OF MY CAR FROM THE AIRBAGS. PLEASE BE AWARE THE AIRBAGS DEPLOYED BEFORE MY CAR CAME INTO CONTACT WITH THE OTHER VEHICLE. *SCC *JB

CHECK ENGINE LIGHT STAYS ON AFTER DEALERSHIPS TRIED TO FIX MULIPLE TIMES. I HAVE SPEND ABOUT 3,000 DALLORS OF MY MONEY TO FIX THE CAR. THE DEALERSHIP HAS FINALLY TOLD ME THAT THEY DO NOT KNOW WHAT IS WRONG WITH THE CAR. THE CAR WANTS TO STALL AT A STOP AND THE IDLE JUMPS AROUD WHILE DRIVING DOWN THE ROAD. THE CAR REALLY ACTS UP WHEN YOU HAVE THE A/C ON.*AK

PASSENGER SIDE AIR BAG DEPLOYED AT LOW SPEED, UNDER 5 MPH, KILLING FRONT SEAT PASSENGER.*AK THE SONATA HIT THE REAR END OF A VEHICLE DEPLOYING BOTH THE DRIVER AND PASSENGER FRONT BAG. THE CONSUMER DOES NOT KNOW FOR CERTAIN IF THE 5 YEAR OLD CHILD IN THE FRONT PASSENGER SEAT WAS BELTED. THE CONSUMER DOES NOT BELIEVE THE CHILD WAS. THE CHILD SUSTAINED LACERATIONS TO THE NECK, SPINAL CORD INJURIES AND BRAIN DAMAGE. THE CHILD WAS PRONOUNCED DEAD AT THE SCENE.CW

THE EVAPORATIVE EMISSION CONTROL SYSTEMS MAY APPLY EXCESSIVE VACUUM TO THE FUEL TANKS DURING THE CANISTER PURGE CYCLE. MINOR FUEL TANK DISTORTION COULD RESULT. A SMALL CRACK COULD DEVELOP ON THE UPPER FUEL TANK SURFACE. THE CHECK ENGINE LIGHT WOULD THEN ILLUMINATE AND, IN SOME CASES, THE VEHICLE DRIVER NOTICED A GASOLINE ODOR. THIS RECALL FAILED . *TT

I AM WRITING TO COMPLAIN AGAINST DIFEO HYUNDAI, HUDSON MALL, RT. 440, JERSEY CITY, NJ. I HAD THE FOLLOWING RECALLS DONE ON MY HYUNDAI SONATA 97 (VIN [XXX]) FROM DIFEO IN JANUARY, 03: NHTSA CAMPAIGN: 97V026000. NHTSA CAMPAIGN: 00V314001 DIFEO HAD TO REPLACE THE FUEL TANK AS A PART OF THE RECALL. SOON AFTER THE RECALL WAS DONE, I NOTICED THAT THE FUEL GAUGE NEEDLE WAS STUCK ON THE UPPER END. SPOKE TO DIFEO SERVICE MANAGER [XXX] ABOUT THIS PROBLEM ON 2/14/03 AND TOOK AN APPTMENT FOR 2/18/03 MORNING. CONFIRMED THE APPTMENT BEFORE LEAVING ON 2/18/03. HOWEVER, ON REACHING THE SERVICE CENTER I WAS TURNED AWAY BECAUSE IT WAS CLOSED FOR THE DAY. THIS IS NOT THE FIRST TIME DIFEO HAS SHOWN SUCH UNPROFESSIONAL ATTITUDE IN SERVICING THE RECALL. 1.WHEN I APPROACHED DIFEO THE FIRST TIME IN NOVEMBER 2002, THE DEALER REFUSED ANY KNOWLEDGE OF A RECALL. HAD TO HAVE HYUNDAI USA CALL THEM UP TO INFORM ABOUT THE RECALL. 2.AFTER THIS WHEN I WENT TO THE SERVICE CENTER ON 1/11/03 THE REPRESENTATIVE THERE (MIKE), AGAIN REFUSED ANY KNOWLEDGE OF SUCH A RECALL. 3.AGAIN HAD TO GO BACK TO HYUNDAI USA FOR HELP. HAD [XXX] AT 1800 633 5151 X [XXX] TALK TO [XXX]. ONLY THEN DID DIFEO AGREE TO SERVICE THE RECALL. 4.FINALLY DROPPED OFF THE CAR ON 1/25/03. MIKE FROM DIFEO INFORMED ME THE SAME EVENING THAT THE CAR WAS READY FOR PICKUP. HOWEVER, ON REACHING THE SERVICE CENTER I WAS INFORMED THAT CAR WAS NOT READY YET AND THE GAS TANK WOULD HAVE TO BE REPLACED. 5.FINALLY THE FUEL TANK WAS REPLACED. AM SURE THE PROBLEM WITH THE FUEL GAUGE HAS OCCURRED BECAUSE OF DIFEO'S POOR WORKMANSHIP. I AM APPREHENSIVE IF DRIVING THE CAR IN ITS PRESENT STATE MIGHT ENDANGER MY SAFETY. DIFEO WAS HESITANT TO SERVICE THE RECALL IN THE BEGINNING AND WHEN FORCED, DID A SHODDY JOB OUT OF IT. I DEMAND THAT DIFEO PICK UP THE CAR FROM MY RESIDENCE AND DROP IT BACK AFTER DOING A THOROUGH JOB OF THE RECALL. I REQUEST YOU TO GET ME SOME RELIEF FROM THIS HARASSMENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.