2026 Hyundai Sonata Hybrid

The contact owns a 2026 Hyundai Sonata. The contact stated that while the vehicle door was open, the vehicle shifted into reverse and accelerated in reverse at 30 MPH. The vehicle traveled into a wooded area and the rear of the vehicle struck a tree. The vehicle was towed to a certified collision center, where it was pending an official total loss determination by the insurance company. The contact, who was standing at the vehicle door at the time of the failure, sustained external injuries, including facial scratches, bruises, a headache, and back pain. The contact was transported by ambulance to a hospital for medical treatment. A police report was filed. The dealer was not notified. The manufacturer was notified of the failure and stated that the vehicle should not have been able to change gears while the door was open. The failure mileage was approximately 80.