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2020 Hyundai Sonata Hybrid

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 16 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

Electrical System complaints

6 reports
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Mileage unknown · Oct 1, 2024
Electrical System

Over the last 3 months at least a dozen times the 12v auxiliary battery is completely dead after parking the car outdoors for an hour or so. This poses a safety issue, especially at night because you cannot easily access the car. You have to fumble around trying to get the key hole cover off in order to use the key supplied in t…

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Over the last 3 months at least a dozen times the 12v auxiliary battery is completely dead after parking the car outdoors for an hour or so. This poses a safety issue, especially at night because you cannot easily access the car. You have to fumble around trying to get the key hole cover off in order to use the key supplied in the fob. Once you get access, you then have to press the 12v reset button in order to get the car started. This issue has been reported on the Hyundai sonata forums since the introduction of the 2020 sonata. At this point the dealer has not been able to find the issues as they say it has been occur while they have the car. Asking for the problem to occur while they are watching is unrealistic . Their calls to Hyundai tech support has been useless as they claim to have not heard of this issue.

NHTSA ODI #11617570

Mileage unknown · Aug 22, 2024
Electrical SystemEngineFuel/propulsion System

On July 15th I was driving away from work and my car suddenly stopped accelerating. I was able to get it towed to a body shop I previously had it repaired at. They said the battery system was blowing a fuse when it would become undrivable. They took it to the local Hyundai dealership where they applied a new software update rela…

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On July 15th I was driving away from work and my car suddenly stopped accelerating. I was able to get it towed to a body shop I previously had it repaired at. They said the battery system was blowing a fuse when it would become undrivable. They took it to the local Hyundai dealership where they applied a new software update related to the battery management system. This did not solve the issue, it continues to stop while in traffic and the dealership refuses to do anything to figure out the cause.

NHTSA ODI #11610285

Mileage unknown · Aug 19, 2024
Electrical System

Sudden failure of the electrical system with warning that the hybrid battery was in operable. I parked the car, turned it off, reset the 12 V battery, and the car restarted and operated normally. This problem with the 12 V battery needing reset has happened dozens of times while I was parked. This is the first time it has happe…

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Sudden failure of the electrical system with warning that the hybrid battery was in operable. I parked the car, turned it off, reset the 12 V battery, and the car restarted and operated normally. This problem with the 12 V battery needing reset has happened dozens of times while I was parked. This is the first time it has happened while I was driving the vehicle. A sudden disabling of the vehicle without warning poses a safety concern so I thought it best to report the problem. The local Hyundai dealership has heard of this problem, but they are unable to diagnose or repair it

NHTSA ODI #11609465

Mileage unknown · Jul 16, 2024
Electrical SystemUnknown Or Other

Car shutdown (stops) in the highway driving 3 times last couple of weeks. - It first shows Battery Warning Light first and car shutdown on highway driving, and slowly park the side. It restarts with jump (it is hybrid system and allows jump inside the car). - When visited Hyundai Kirkland WA dealership, they found that there w…

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Car shutdown (stops) in the highway driving 3 times last couple of weeks. - It first shows Battery Warning Light first and car shutdown on highway driving, and slowly park the side. It restarts with jump (it is hybrid system and allows jump inside the car). - When visited Hyundai Kirkland WA dealership, they found that there was an error in the Hybrid system, (v12 battery), but didn't know what's problem. - I left my car there 2 days but can't find the root cause even if there is a code; they said they can't repro it on highway driving. - I might have to pick it up tomorrow without any fix from them.

NHTSA ODI #11602814

Mileage unknown · Nov 15, 2023
Electrical SystemUnknown Or Other

My car's battery dies 2 or 3 times every week. I have to enter into the the car with the manual key that is inside the key fob then hit the 12v rest button to start my car. I have been to two Hyundai dealerships and they both tell me nothing is wrong. I just picked it up a week a go and it has died twice since I picked up. I see…

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My car's battery dies 2 or 3 times every week. I have to enter into the the car with the manual key that is inside the key fob then hit the 12v rest button to start my car. I have been to two Hyundai dealerships and they both tell me nothing is wrong. I just picked it up a week a go and it has died twice since I picked up. I see many complaints on reddit about the same issue, even some with car dying while driving. This is a serious that Hyundai needs to figure out.

NHTSA ODI #11555368

12,000 miles · Nov 8, 2021
Electrical System

The contact owns a 2020 Hyundai Sonata. The contact stated while parking the vehicle and pressing the power button, the vehicle continued running. The contact was able to turn off the vehicle by repeatedly pressing the power button. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer.…

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The contact owns a 2020 Hyundai Sonata. The contact stated while parking the vehicle and pressing the power button, the vehicle continued running. The contact was able to turn off the vehicle by repeatedly pressing the power button. The contact stated no warning light was illuminated. The vehicle was not taken to a local dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.

NHTSA ODI #11439738

Official recalls

1

22V196000 · Latches/locks/linkages:trunk Lid:latch

Mar 28, 2022

Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."

Consequence & remedy

Consequence: A person inside the trunk compartment may become trapped, increasing their risk of injury.

Remedy: Dealers will inspect the trunk latch and replace the trunk latch base, as necessary, free of charge. Owner notification letters were mailed May 26, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 221/010G.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.