Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 44 of 209 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
13 crash reports9 fire reports12 injury reports
What owners actually said
209 reports
Mileage unknown · Apr 1, 2025
Engine
Change the oil in the engine and found metal flakes in the oil. Took it to the dealership and they stated this is normal. After going to another dealership they found that this was not normal and had to replace the motor. Now three (3) months later the check engine light is flashing. It has a code of P1326. Was told this co…
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Change the oil in the engine and found metal flakes in the oil. Took it to the dealership and they stated this is normal. After going to another dealership they found that this was not normal and had to replace the motor. Now three (3) months later the check engine light is flashing. It has a code of P1326. Was told this could be a knock sensor or it could be something wrong ever further into the engine.
NHTSA ODI #11651973
Mileage unknown · Mar 29, 2025
Air Bags
The airbag light comes on intermittently when a passenger is sitting in the front seat. Took to a LaCrosse WI Hyundai dealer for OBD code. The dealer reported the following: “Body Elect Concern. ODS ECU and Seat Mat Failure. Inspected found code b149000 found code due to ECU failure. Tested seat mat and found mat also failed due…
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The airbag light comes on intermittently when a passenger is sitting in the front seat. Took to a LaCrosse WI Hyundai dealer for OBD code. The dealer reported the following: “Body Elect Concern. ODS ECU and Seat Mat Failure. Inspected found code b149000 found code due to ECU failure. Tested seat mat and found mat also failed due to high resistance outside of spec range. Repair estimate given at $2,800.00.
NHTSA ODI #11651541
Mileage unknown · Mar 24, 2025
Vehicle Speed ControlCrash
I was backing out of a parking spot and suddenly the car accelerated backwards into a wall. The floor mat was NOT on the accelerator pedal. Obviously, I might have accidently pressed the gas pedal. But, I strongly believe I did not. For me to be mistaken, all three of the following would have to be true: 1) I would have had …
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I was backing out of a parking spot and suddenly the car accelerated backwards into a wall. The floor mat was NOT on the accelerator pedal. Obviously, I might have accidently pressed the gas pedal. But, I strongly believe I did not. For me to be mistaken, all three of the following would have to be true: 1) I would have had to put my foot on the accelerator by mistake, even though I am of sound mind and body, I was not distracted, and I have been driving for decades without having done such a thing. 2) I would have had to continue holding my foot to the gas pedal even as I felt myself racing backwards. 3) Having slammed into the wall, I would have had to be unaware that I had caused the accident. That all three conditions were true seems highly unlikely. (Not impossible. Just unlikely.) I can't imagine stepping on the gas when I meant to step on the brake and then not realizing that I was doing so and then not remembering that I had done so. Cars have computers and computers sometimes have bugs. It seems more likely that a computer glitch caused the crash. And, I suspect that, if it has happened to others, they did not report it because they assume they would not be believed. (When I told a friend of mine what had happened, he told me that, on two separate occasions, he applied the brakes on his Hyundai (a different model) only to have the engine rev up and "fight" his braking. He had to press harder on the brakes to stop his vehicle.) Question: does the onboard computer record all of the car's and computer's activities? (Note: I called the police, who came to document what had happened. I don't believe he filed an official report, but if you need what he recorded, let me know.)
NHTSA ODI #11650148
Mileage unknown · Mar 19, 2025
EngineService BrakesSteering
Engine oil disappear at 2,000 miles. Car dead stop while driving without any warning ⚠️ break fails at 95 degrees curves. Steering wheel loose and make noise. Hyundai dealer refused to fix the issue.
NHTSA ODI #11649290
Mileage unknown · Mar 7, 2025
EnginePower Train
High utilization of motor oil. Using 1 quart of oil every 300miles. Hyundai dealership (Gurnee Hyundai-Illinois) completed a "combustion system cleaning" but oil consumption continues unabated. Getting run-around from dealership and manufacturer. I am original owner. Care has 87K miles.
NHTSA ODI #11647003
61,000 miles · Feb 20, 2025
Unknown Or OtherFire
The contact owned a 2020 Hyundai Santa FE. The contact stated that after the vehicle was unoccupied and parked in the residential carport, she was in bed for the night and four bystanders stopped outside the contact's residence. One bystander knocked on the contact's door, the second bystander ran to the back of the house to sea…
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The contact owned a 2020 Hyundai Santa FE. The contact stated that after the vehicle was unoccupied and parked in the residential carport, she was in bed for the night and four bystanders stopped outside the contact's residence. One bystander knocked on the contact's door, the second bystander ran to the back of the house to search for a rear entrance to enter the home and the third bystander grabbed the water hose and attempted to extinguish the fire but was unsuccessful. The contact mentioned the parts of the vehicle exploded. The fourth bystander called 911 and the contact evacuated from the home. The contact did not sustain injuries. The contact mentioned the bystanders did not sustain injuries either. No medical attention was sought. No police report was filed. The fire departments arrived on the scene, and the firefighters extinguished the fire. The fire consumed the vehicle in the carport and the fire spread to the house causing damage. Fire department reports were filed but no report number was available. The vehicle currently remained on the scene. The insurance company deemed the vehicle and her home totaled. The manufacturer was made aware of the failure and an inspector from Progressive Insurance in addition to an inspector from American Modern Home Insurance out to the contact's residence after careful review they could not discover a product defect responsible for the vehicle incident. The failure mileage was 61,000.
NHTSA ODI #11643886
Mileage unknown · Jan 27, 2025
Engine
Check engine light began flashing suddenly as I was driving. My vehicle went into limp mode on the interstate in 70 mph traffic, it was dark and pouring down rain. The check engine light was no longer flashing when I went the next day to take to the dealership to be checked. They stated nothing can be done unless it is flashing …
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Check engine light began flashing suddenly as I was driving. My vehicle went into limp mode on the interstate in 70 mph traffic, it was dark and pouring down rain. The check engine light was no longer flashing when I went the next day to take to the dealership to be checked. They stated nothing can be done unless it is flashing when I bring it in. This is the 3rd time it has happened in this vehicle, and I have taken in on other occasions with no resolution. This puts my family and I at risk. This appears to have same issues as my previous vehicle a 2014 sonata limited 2.0t.
NHTSA ODI #11638926
Mileage unknown · Jan 15, 2025
Seat Belts
Front passenger seat belt will no longer click and lock into place. When held in place by hand, the warning lamp turns off and the audible warning alert turns off. It has not yet been checked by any service department.
NHTSA ODI #11636032
Mileage unknown · Jan 13, 2025
Electrical System
The backup camera will sometimes have black lines and flash off/on while in reverse. Other times, it will display a solid blue screen and the camera doesn't show an image at all. I took it to the dealer and since they weren't able to replicate the problem, they didn't look at it. I showed them a video I recorded, but that wasn't…
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The backup camera will sometimes have black lines and flash off/on while in reverse. Other times, it will display a solid blue screen and the camera doesn't show an image at all. I took it to the dealer and since they weren't able to replicate the problem, they didn't look at it. I showed them a video I recorded, but that wasn't good enough. It's happening more often and seems to mostly occur after the vehicle has been parked outside.
NHTSA ODI #11635622
Mileage unknown · Jan 7, 2025
Air Bags
PASSENGER AIR BAG WARNING LIGHT COMES ON WHILE DRIVING WITH A PASSENGER SITTING IN THE FRONT PASSENGER SEAT.
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Consequence & remedy
Consequence: A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2020 Hyundai Santa Fe Problems, Complaints & Recalls | Skip That Year