2019 Hyundai Santa Fe

Fire while driving - Electrical - No Warnings Reference NHTSA Recall 23V181000 Fire Extinguished once by fire extinguisher (civilian) then again by Union, MO fire department. Hyundai had the vehicle towed to their inspection facility. Inspection report being withheld. Claim has been denied. Hyundai now refusing to return vehicle.

My Santa Fe developed difficulty starting beginning the afternoon of February 18. While waiting in stop-and-go traffic to park for a sporting event, the ISG (idle stop-and-go) activated at least 40 times. After at least the 40th time, the Santa Fe did not turn back on. After about 10 minutes, I was able to start it. This happened while I was stuck in very heavy traffic exiting the freeway. After that, it would always take multiple attempts to start the car even though the battery had more than enough power to turn over the starter. After a couple of days of dealing with this, I took the Santa Fe to my local Hyundai dealer. After diagnostics, they were able to reproduce the problem and they determined that the starter had developed an intermittent short which was likely caused by the multiple ISG activations on Sunday, 2/18/2024. While they verbally agreed with me that repeated activation of the ISG was the likely cause of the starter short, they wouldn't put that in the written service statement. At the time of this problem, my Santa Fe was 1,887 miles past the 5-year 60,000 mile bumper-to-bumper warranty. I had purchased the Santa Fe a few months ago as certified pre-owned with about 58,500 miles on it so, even though being the 2nd owner, I retained the remainder of the bumper-to-bumper warranty as well as the 10 year 100,000 engine/drivetrain/transmission warranty. Oddly enough the starter, which is attached to the engine is categorized as part of the car's electrical system instead of as part of the engine so the starter replacement wasn't covered. I appealed to the dealer for a discount of some kind. They declined. They claimed to have called Hyundai USA which also supposedly said no to covering the cost of the new starter. A quick Google search for this problem revealed other owners of Santa Fes with the ISG have had the same exact issue.

There is a system in the car that starts and stops engine, supposedly only at lights to save on fuel. Mine has stopped in the middle of a highway on my way up to Tahoe. Luckily I had just left light and only driven enough to reach the speed of about 10 miles per hour so the cars behind me were able to stop and not hit me. I had to completely turn the car off, put in park and restart car to get it to operate. It has stalled out like a stick shift would if not handled properly, but it is an automatic transmission, on numerous times. Sometimes this will cause the vehicle to completely shut down and sometime it will sputter for a few minutes and then slowly pick speed up and stop. The IGS button to turn this feature on and off when you get into the vehicle will sometimes stay off (not supposed to) and sometimes turn back off as it is supposed to each time the vehicle is turned on or off. It doesn't register as a recall, but I have done my research and saw that at one point you guys had done an investigation into this exact problem with my car. It doesn't show up on diagnostic and it doesnt do this every time I drive. So I have no way to show mechanics the isues. But this puts my life and anyone in my cars lives at risk. Not to mention any cars behind me if this happens on the highway again. I dont know what to do :( Can you please help me?

Oil Pan leaks after an oil change. Oil pan has a hairline crack just below the drain plug after normal tightening of the plug. Excessive oil was found on my driveway. No obvious engine damage, considering the vehicle was only moved from one spot to the other. The dealer stated the oil pan isn't covered under warranty. I simple internet search revealed there was a high number of complaints. It was a "Do It Yourself repair." The cost to fix was to replace the oil pain, new tools and 5 quarts of oil.

At various times the vehicle will not start. It takes multi times to to start the vehicle. The starter and battery have been tested and both are in excellent condition. Both key phob batteries have been replaced and the vehicle at times won’t start but the dash lights turn on. After twice of trying to start the breaks get really stiff. I’ve learned if I get out of the vehicle and open the hood and close it the car will start then any other time getting out and back in it does not start. I even placed the key phob in the designated location of the battery died and still won’t start. The check engine is not on either.

On August 24, 2023, I was walking to my car, a 2019 Santa Fe in my driveway. The back windshield spontaneously shattered! It was only 70 degrees out and I had my window cracked open a bit. The noise sounded like a gun shot. I was extremely fortunate that I was not behind the windshield or that I was driving. I have no explanation as to what happened. I called my insurance company, and the windshield is being replaced by Safelite on Tuesday, 8/29/23. However, I have to pay for $483 for a new windshield, my deductible is $500. I am more concerned about safety. I have seen other complaints about Hyundai windshields. Please Hyundai address this issue.