2019 Hyundai Santa Fe

I AM NOT SURE WHAT CATEGORY THIS SHOULD BE IN BUT MY 2019 HYUNDAI SANTA FE HESITATES WHEN I TRY TO ACCELERATE. THIS HAPPENS MOSTLY WHEN I AM ACCELERATING FROM A COMPLETE STOP BUT ALSO HAPPENS OCCASIONALLY WHEN I AM GOING AROUND A CORNER. THIS IS A DANGEROUS PROBLEM THAT HAS NEARLY CAUSED AN ACCIDENT WHEN TURNING ON TO A BUSY STREET OR MERGING ONTO THE EXPRESSWAY. AFTER SOME ONLINE RESEARCH, I SEE THIS IS A WIDESPREAD ISSUE.

SEVERAL OCCASIONS THE SAFETY FEATURES OF THIS 2019 HYUNDAI SANTA FE DEACTIVATES. 3+ OCCASIONS THE VEHICLES FRONTAL COLLISION AVOIDANCE, LANE KEEP ASSIST BLIND SPOT DETECTION AUTOMATIC HIGH BEAM LIGHTS AS WELL AS CROSS TRAFFIC ALERT SUDDENLY WILL CUT OFF. HAVE TAKEN VEHICLE BACK TO DEALERSHIP WHERE PURCHASED TO BE TOLD NO CODES ARE BEING STORED. CONTACTED HYUNDAI USA SEVERAL TIMES TO GET A RUN AROUND OR THE RESPONSE IF ITS NOT RECORDING THERE IS NOTHING WRONG WITH THE CAR. I HAVE OWNED A 4 HYUNDAI SANTA FE'S AND NEVER HAD THE ISSUES I AM HAVING LIKE I AM WITH THIS ONE.I DO NOT TAKE MY GRANDKIDS IN THIS VEHICLE AS IM WORRIED THAT IF THESE SAFETY FEATURES FAIL TO WORK I DONT WANT TO CHANCE THEIR LIVES IN A VEHICLE THAT COULD POSSIBLY EXPERIENCE MORE SEVERE ISSUES OR WORSE. DEALING WITH HYUNDAI HAS BECOME A DISAPPOINTMENT AS THE 2004 SANTA FE I OWN IS BY FAR MORE DEPENDABLE THAN THIS ONE .

WHEN SITTING AT RED LIGHTS, THE ENGINE COMPLETLEY SHUTS OFF. I HAVE TO PUSH THE PUSH START AT LEAST 10 TIMES BEFORE THE ENGINE WILL RESTART. THIS KEEPS HAPPENING. I'M WORRIED I WILL GET STRANDED. I WOULD LIKE TO LEAVE IT WITH HYUNDAI SERVICE, BUT TO MY UNDERSTANDING THEY DO NOT OFFER RENTALS. MY VEHICLE ONLY HAD 16000 MILES WHEN THIS ISSUE BEGAN. I PAID 38000 FOR THIS VEHICLE AND NOW TO MY UNDERSTANDING, TO HAVE IT SERVICED I WILL HAVE TO PAY FOR THE RENTAL. MY SAFELY SHOULD BE MORE OF A CONCERN. HYUNDAI MOTOR AMERICA SHOULD BE VERY CONCERNED. THEY SHOULD HAVE REQUESTED A TOW AND OFFERED A RENTAL AS SOON AS I MENTIONED THIS ISSUE!!! NO, INSTEAD I HAVE TO LEAVE IT AT THE DEALER IN HOPES THE ISSUE IS FOUND QUICKLY, SO I DON'T RUN UP A HUGE RENTAL BILL PLUS PAY MY MONTHLY CAR NOTE. WHAT IF MY VEHICLE JUST SHUTS DOWN GOING 65 ON THE FREEWAY? WILL I HAVE BRAKING POWER? I DON'T KNOW WHAT TO DO. I COULD BE IN MAJOR DANGER.

I WAS INVOLVED IN AN ACCIDENT ON 11/11/2019 WHEN MY 2019 HYUNDAI SANTA FE HAD A SIGNIFICANT FAILURE OF THE COLLISION AVOIDANCE SYSTEM. THE TRAFFIC AHEAD OF ME BRAKED SUDDENLY AFTER TRAVELLING AT APPROXIMATELY 40MPH. THE COLLISION AVOIDANCE WARNING DID NOT SOUND AND WHEN I APPLIED THE BRAKES, ABS DID NOT ACTIVATE AND THE BRAKES DID NOT WORK PROPERLY. I MADE CONTACT WITH THE REAR OF THE VEHICLE AHEAD OF ME. NONE OF THE THREE STAGES OF THE COLLISION AVOIDANCE SYSTEM ACTIVATED. THE MALFUNCTION CAUSED THE BRAKES TO NOT FUNCTION PROPERLY. THE COLLISION OCCURRED AT APPROXIMATELY 10MPH. THERE WAS OVER $12,000 DAMAGE TO THE FRONT OF THE SANTA FE BUT THE AIRBAGS DID NOT DEPLOY. I HAVE DRIVEN OVER 1,000,000 COLLISION-FREE MILES IN VARIOUS VEHICLES, WITH AND WITHOUT COLLISION AVOIDANCE. THIS ACCIDENT WOULD NOT HAVE HAPPENED BUT FOR THE MALFUNCTION OF THE CAS. I REPORTED THIS TO HYUNDAI USA. I TOOK MORE THAN ONE WEEK FOR A REPLY. HYUNDAI'S POSITION WAS THAT THEY WOULD INVESTIGATE BUT IT WOULD MEAN THEY WOULD HAVE TO TAKE POSSESSION OF THE VEHICLE FOR 10 WEEKS OR MORE, WITHOUT A TEMPORARY REPLACEMENT VEHICLE. THERE HAS BEEN NO RESOLUTION WITH HYUNDAI.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. WHILE DRIVING 17 MPH, THE BCA BRAKING SYSTEM ENGAGED, THE VEHICLE LOST POWER, AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, WHICH RETURNED IT BACK TO NORMAL. THE VEHICLE WAS TAKEN TO O'BRIEN HYUNDAI FT MYERS (2850 COLONIAL BLVD, FORT MYERS, FL 33966, (239) 880-8631) WHERE IT WAS TEST DRIVEN FOR APPROXIMATELY 77 MILES; HOWEVER, THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 16693618 AND A LOANER VEHICLE. THE CONTACT REFERENCED NHTSA ID NUMBER: 10167260. THE FAILURE MILEAGE WAS APPROXIMATELY 16,000.

PREVIOUS HYUNDAI VEHICLE CAUGHT FIRE. AT THE TIME THE CAUSE WAS UNKNOWN. WAS FORCED BY HYUNDAI TO BUY BACK VEHICLE AND PURCHASED A BRAND NEW HYUNDAI VEHICLE. I WAS NEVER TOLD THAT THIS WAS A BRAND WIDE ISSUE AND THAT THE NEW VEHICLE I PURCHASED WOULD END UP UNDER THE SAME RECALL THAT CAUSED PREVIOUS VEHICLE TO CATCH FIRE. I AM TERRIFIED TO DRIVE THIS VEHICLE. I CONTACTED HYUNDAI TO EXPLAIN THE SITUATION AND HAVE BEEN DEALING WITH AN UNPROFESSIONAL CUSTOMER REPRESENTATIVE. I AM FEARFUL FOR MY LIFE IN THIS VEHICLE AND EXPLAINED WHEN I PURCHASED THE NEW ONE THAT I DID NOT WANT TO EVER GO THROUGH THIS SITUATION AGAIN.

AS I WAS DRIVING ON CURVES, THE WHEEL GOING OUT OF CONTROL PULLING TO LEFT TOWARD EMERGENCY LANE AND GETTING EXTREMELY HARD TO CONTROL BY HANDS. THE CAR WAS DRIVING GOOD UNDER 50 MILES, HOWEVER WHEN I SPEED UP TO 65 OR 70, I WAS NOT ABLE TO CONTROL THE STEERING WHEEL. DRIVER ATTENTION WARNING SETS TO HIGH" WHICH WILL CAUSE THE STEERING WHEEL TO ACTS HAPTIC TO SHAKE STEERING AS DESIGNED". I CONTACTED THE HYUNDAI CUSTOMER SERVICE WITH CASE # 16268782 ADDRESSING THE ISSUE AND REQUESTED THE COMPENSATION FOR $4,500 EACH FOR MYSELF AND MY OTHER FAMILY MEMBERS OF TWO IN THE CAR FOR EMOTIONAL STRESS, FEAR, ANGER AND ANXIETY DURING THE TRIP . THEY SEND ME A RESPONSE THAT HYUNDAI IS ONLY ABLE TO OFFER REIMBURSEMENT FOR HYUNDAI OWNERS WHICH IS ENTERPRISE RENT A CAR. TODAY, I RECEIVED A PHONE CALL FROM ENTERPRISE RENTAL CAR, INDICATING THAT I SHOULD NOT CALL, EMAILS REGARDING THIS ISSUE TO ENTERPRISE RENTAL CAR AREA MANAGER, AS THEY DONE THEIR PART TO TAKE THE CAR TO DEALERSHIP AND MY FUTURE EMAIL WILL BE CONSIDER AS HARASSMENTS TO THEM. WE HAVE BEEN SUFFERING FROM EMOTION STRESS, FEAR, AND ANXIETY DURING THE TRIP, AND HYUNDAI WOULD SEND A COMPENSATION TO ENTERPRISE RENTAL CAR AND ENTERPRISE RENTAL CAR ASKING TO NOT TO FURTHER CONTACT THEM REGARDING THIS ISSUE. PLEASE FOLLOW UP THE ISSUE WITH HYUNDAI DEALERSHIP, ENTERPRISE RENTAL CAR AND MAKE SURE THE COMPENSATION MAKE TO PEOPLE WHO SUFFER FROM INCIDENT NOT THE ENTERPRISE RENTAL CAR, AND IF THEY SEND A COMPENSATION TO OWNER (RENTAL CAR), THEY WILL FORWARD IT TO ME.

I HAVE A BRAND NEW 2019 SANTA FE ULTIMATE 2.0T LEASED IN AUGUST WITH 1600 MILES AND I HAVE ALREADY HAD THE CAR IN TWICE WHERE THEY HAVE HAD TO RECALIBRATED THE TRANSMISSION. WHENEVER I WAS AT A STOP OR WAITING TO MAKE A TURN I WOULD PUT MY FOOT ON THE GAS PEDAL AND THE RPMS WOULD GO UP BUT THE CAR WOULDN'T MOVE. I WAS ALMOST REAR ENDED A COUPLE OF TIMES BECAUSE THE CAR WOULDN'T GO INTO GEAR AND MOVE WITH THE GAS PEDAL PUSHED ALL THE WAY DOWN TO THE FLOOR AND THEN ALL OF SUDDEN THE TRANSMISSION WOULD SHIFT INTO GEARS. THIS SHOULD NOT BE HAPPENING TO A BRAND NEW CAR! LOOKING AT DIFFERENT MODELS THIS SEEMS TO BE AN ON GOING PROBLEM WITH HYUNDAI. I HAVEN'T BEEN ABLE TO ENJOY MY CAR BECAUSE IT'S BEEN IN THE SHOP. THEY FIX IT AND IT WORKS FOR A WEEK OR SO AND THEN IT HAPPENS AGAIN. SOMETHING IS DEFINITELY WRONG! I WAS TOLD IF IT HAPPENS AGAIN THEN THEY WILL CALL THE MAIN HEADQUARTERS. THEY SHOULD BE DOING THAT ALREADY TO FIND OUT HOW TO FIX IT ONCE AND FOR ALL SO I DON'T HAVE TO KEEP COMING BACK. I HOPE YOU WILL LOOK INTO THIS MATTER.

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. WHILE DRIVING 80 MPH, THE BRAKES APPLIED ON THEIR OWN AND THE BCA BRAKE SYSTEM ACTIVATED WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO PUENTE HILLS HYUNDAI (LOCATED AT 17621 GALE AVE, CITY OF INDUSTRY, CA 91748, (626) 581-5300), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,656.

TL* THE CONTACT RENTED A 2019 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL, BUT IT FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE THE VEHICLE, BUT THE SAME FAILURE OCCURRED AT 55 MPH. THE CONTACT MANAGED TO AVOID COLLIDING WITH A DOE IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME AND THEN TO THE RENTAL OFFICE. THE CONTACT INFORMED THE RENTAL AGENCY OF THE FAILURE AND THEY STATED THAT THEY WOULD NOTIFY HYUNDAI OF THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BY THE CONTACT. THE CONTACT DID NOT KNOW IF THE DEALER WAS CONTACTED. THE WHEREABOUTS OF THE VEHICLE WERE UNKNOWN. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNKNOWN.