2015 Hyundai Santa Fe

Shortly after getting on the freeway the car suddenly decelerated and came to a complete stop. I was able to pull onto the shoulder just in time. The engine died and would not restart. My daughter and I were in a very dangerous situation that could have been tragic. The car was towed to a mechanic that confirmed the engine had seized and a whole new motor is needed.

On September 4, 2021 at approximately 11:30pm, my vehicle suffered a catastrophic engine failure while driving on a busy freeway in Southern California. There was no warning, only an immediate power lost and inability to accelerate, followed by a flashing check engine light and a chiming alert bell. My husband was driving and he was able to make it across 3 busy traffic lanes to the emergency lane. The sudden lost of power and the inability to accelerate created a significant danger on this busy freeway, California State Route 91. I believe we could have caused a significant accident on that freeway if we had not been able to pull over to the emergency lane in time. Since this incident, I learned through my own online research, that my vehicle was included in a class-action lawsuit which was settled on June 10, 2021. I purchased my vehicle used in late January 2021, and I was never informed of the danger the Theta II GDI engine in my vehicle posed. My engine was replaced under the Lifetime Warranty provided by the Settlement Agreement, however, I am very concerned that the hazards that this vehicle posed to my family was never revealed by the dealer I purchased it from or by Hyundai in the months following my purchase. I hope something can be done to warn other used car buyers at the time they purchase a vehicle involved in this this Class-Action Settlement of the dangers the engine poses.

While driving home from work on a busy highway, the vehicle engine stopped without a warning. No noises no warning lights nothing. I am fortunate that I was in traffic and no one was behind me driving the normal 50 mph speed limit or I would have been severely injured. I was able to pull the car to the side of the road. The car would not turn over when pressing the ignition switch. The car was towed to a local repair shop and they thought it to be the starter, so that was replaced. They got the car to start, but it only ran with a very loud noise coming from the engine for approximately 20 minutes. The car no longer will turn over. It has now been towed again to a local Hyundai dealership and is awaiting a diagnosis. The local repair shop called again today letting us know that they just had another Hyundai Santa Fe in for the exact same issue and they have taken that car as well to the local dealership. There was no warning light, there were no loud noises from the engine, no smoke, nothing, it just stopped while I was driving it. I have had no issues with this vehicle, we have owned it for approximately 3 years and it has just over 100,000 miles on it. Doing research it appears that many others who own a 2015 Santa Fe are reporting the same problems. I will continue to research and escalate a consumer investigation into this issue.

The contact owns a 2015 Hyundai Santa Fe. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal. Recently, the contact stated that the vehicle would shut off without warning. The contact stated that the vehicle would immediately restart after failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

The car stalled and reduced speed immediately from 30 mph to about 5 mph or less. it did not accelerate i had to pull over and tow to dealership. Car has a knocking noise also. this is two signs of the engine bearing and/or connecting rod bearing wear in the santa fes. Hyundai refused my claim to replace engine because the dealership could not replicate the problem. the car turned on again and drove fine according to the dealership. I do not feel safe driving the car, THIS IS A SAFETY ISSUE, IT IS NOT SAFE TO DRIVE THE CAR LIKE THIS, THE CAR COULD STALL IN THE HIGHWAY AT 70 MPH AND COULD CAUSE A CRASH HARMING MYSELF AND OTHERS. ACCORDING TO HYUNDAI WEBSITE IF CONTINUING TO DRIVE THE CAR IT COULD ALSO CAUSE A FIRE DUE TO MORE DAMAGE TO THE CONNECTING ROD. HYUNDAI NEEDS TO RECALL ALL 2015 SANTA FE VEHICLES AND REPLACE ENGINE. MY ENGINE WAS ALREADY REPLACED IN 2020 AND NOW IS HAVING PROBLEMS AGAIN.

2014 Hyundai Santa Fe Limited Ultimate 3.3L Vin F 114,441 miles No prior mechanical issues, pulled out on busy highway and pushed the gas pedal to merge into traffic. Upon pushing the gas pedal the car revved high rpms but would only go 5 mph. I was afraid I was going to get rear ended so quickly pulled off the road. Pulled off the road and restarted the car, the check engine light came on and the engine was shuddering and shaking. Put car in drive and there was no power took about 300 feet to get vehicle up to 30mph. Upon driving further had smell of exhaust fumes. Took the vehicle to the Courtesy Hyundai in Tampa and awaited the diagnosis on 5/22. Initial codes P0018, P2A03, and P0088 misfires on cylinders 2,4,6. Dealer said the CVVT Timing chain and tensioners were bad. I asked if I paid the $3800 if it would remedy the concerns. They told me only way to guarantee would be to put a used motor in the car. Compression was good in the engine. Service person said for $1500 more an engine was the best bet. We agreed told them to replace at $5400. Over the next few weeks we were told the engine was on order to later find out they had never ordered the engine. This happened twice, finally they said I would have to source the engine. After numerous lies, the service tech we learned was fired. The new engine quote came back at $8700. We had two separate cases with Hyundai USA the last being #18440449. I find it odd that the dealership had 50-60 Hyundai Sports awaiting replacement engines from Hyundai, yet they could never tell me what was wrong with my vehicle. Service tech of 23 years couldn't identify the issue. We removed the vehicle from the dealership on 7/31 wasting 10 weeks for no help from Hyundai. I believe Hyundai is having the same issue with the 3.3L as they are with the 2.4L Sport models.

On August 12th 2021, I was driving the engine started making a knocking/tapping sound. As I accelerated it sounded like something broke off, bounced around then shot out the bottom of my vehicle. My vehicle then started to smoke and leak oil all over the road. I pulled over and turned the engine off. We found the part that flew out of the engine, it was the connector rod. It had snapped off into two pieces and shot through the oil pan after passing through the engine causing irreparable damage. There were no warning signs, no check engine or oil lights, nothing. This happened out of the blue. Our safety as well as the safety of others were put at risk not only when the part flew out of the car and could have hit another vehicle, but it almost caught fire and it could have caused an accident had we nowhere to pull off the road, as traffic was heavy that day. This vehicle has been at the Hyundai dealership since August 13th 2021. It has been inspected and determined it in deed needs a new engine, the cause was connector rod failure.

Owner of Colonial Hyundai-Genesis 4423 W. Lincoln Hwy. Downingtown, PA 19335 John Ashdale Jo Miller/Service Advisor August 27, 2021 Lester Glenn Auto Group 386 NJ-Route 37 Toms River, NJ 08753 Sean Savage (Service Manager) September 8, 2021 cc: TASHA National Consumer Affairs Hyundai Motor America Case # [XXX] Hyundai Corporate.or headquarter office 10550 Talbert Avenue Fountain Valley CA 92708 Fax: 714-965-5000 Subject: Engine Replacement Simply that I did sent to explain nhtsa email explain all. We are deaf we don’t t have any accommodation like hearing drivers features such as biggest luxury same vehicle we have Sante FE 2015 Nd Kona 2020 free handset on steering wheel and blue link and also mirror on star on due to communication purpose . We are in risk for no accommodation for safety needs. Where is our emergency roadside accommodation none . So free handset for on steerling wheel is purpose what avoid the police ticket. All for first class an accommodation for hearing drivers not for us that is really called unequal system On August 27, 2021.mechanic Brian Puckett 941 has replacement engine and he stated was done to go without no employer check his job. My husband was driving on way home feel so much different we thought he was completed done. Lester Glenn on 9/8/21 show facts you will see the documents. Disqualification mechanic in PA we took our risk without no accommodation if happened to break down. Main thing happened broken down no accommodation which mean this disqualification mechanic did made errors on Lester Glenn Auto Group documents. On that date of service again on 9/8/2021 remember we don’t have any. Accommodation for our deaf or hard of hearing if happened Look into this messy. My husband was driving on way home I followed him from picked up Sante fe have features we can’t use it hearing drivers get pig luxury on their hand. Something wrong later explained PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUA

I was driving on the highway with my 3 children (I am 9 months pregnant) when we heard a loud pop from the engine, the car gave a sudden jolt and then a loud ticking sound started. The car had a hard time accelerating as I tried to pull over to a safe location. I felt my life and my family's life was in danger. The car was taken first to a mechanic where I was informed that they had several cases with the same issue from the same vehicles recently and recommended us tow it immediately to a Hyundai dealership as it was a recall issue and it was not safe to drive. We towed it to a Hyundai dealership and they informed us that it was a rod barring failure. They informed us that there was indeed an open recall for this particular issue however it was on the Santa fe 2.4 liter models and not our 3.3 liter model. They did tell us that they tried to contact Hyundai consumer affairs since it is the same issue but that Hyundai refused to extend the recall to us. I called consumer affairs directly after and explained my concerns and situation and was told there was nothing they could do about it since there was no recall on my 3.3 liter vehicle. I was given an estimate of $9-10K as a quote to fix the issue. There were no warning lights, no prior symptoms to the failure, this simply happened unexpectedly and put my family at risk.