2018 Hyundai Santa Fe Sport

Purchased a new car from Plaza Hyundai dealership in Brooklyn NY 5/25/2019, had problems a year later but due to covid, dealership wasn't open. Called Hyundai Consumer affairs May 2020 as I also found out there was an open recall that was supposed to be done with the ecm & cluster update-engine monitoring logic product improvement for Santa Fes from 2011-2019. There was and still is an open recall listed from 08/09/2018 that the car was still at Plaza Hyundai dealership for. In 2020, I was told that a buyback wasn't possible due to there not being any record of active recalls. On September 22, 2021, our car broke down on the highway, with it being the engine issue that is currently on recall. We have an unusable car still being paid for, a car that shouldn't have been sold to us because it was on recall, a car that should've been buyback but wasn't due to greed, and no answers as Hyundai is saying that the buyback period has ended since the first use was February 2018, even though we became owners of the car 5/25/2019. The component that failed was the engine. Its currently in Plaza Hyundai's service lot. Our safety was put at risk not once but twice, but the most recent being 9/21/2021, we were on a major highway at 70mph when the engine started to slow down, smoke, and vibrate violently. The vehicle is currently being serviced for parts, but they don't think its the engine. There were previous issues but I would have to recollect on the memory of when.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the oil warning light illuminated while driving at various speeds. Upon inspection of the vehicle, the contact discovered that his vehicle was consuming a quart of oil every 1,000 miles. The contact had taken the vehicle to a dealer where an oil consumption test was performed, and the mechanic informed him that the oil consumption was normal. The manufacturer was also notified of the failure and provided him the same information as the dealer. The vehicle and yet to be repaired. The failure mileage was approximately 80,000.

Early 2020, I had multiple reports that my driver side brake light was not functioning properly/off when I brake. I replaced the brake light bulb in summer 2020. Not long thereafter, I heard the same complaint from other drivers who noticed and were able to notify me while at a stop. I had it checked at a local oil change shop and they found nothing wrong. This year, I was told at separate times that it was not turning on. A couple of days ago, I had someone I knew report that the night brake lights function but when I brake, the driver side light is off. It could be an internal wiring issue or something else I can't reach. Either way, it is a brand new car I bought and should not experience issues this early. The earliest they can get my car into the dealership service department is November 16, 2021.

On 9/22/21, was driving on a major highway when gears started spinning loudly, acceleration went down to 30mph from 65mph, car started vibrating and smoke coming from the exhaust. Made it safely to the next exit without incident by a prayer and slowly made our way to a Hyundai dealer at 5-10mph, any faster would shut down the car. We barely made it and tow truck came and towed it to original dealer that sold it to us. Previously we told them about the recall update but it went on deaf ears from the dealer and Hyundai. Now we don't have a car, and most likely needs a new engine.

The Pearl White paint is chipping from the hood of my 2018 Hyundai Santa Fe Sport. The issue is getting worse, with new chipped spots appearing monthly. This should not be an issue with a vehicle that is garage kept and barely 3 years old. This is due to poor paint quality and Hyundai should assume responsibility for correcting this painting defect. This issue is rampant across the country and significantly impacts a consumer's resale value.

First my car started consuming and alarming amont of oil at 40000 to 50000 miles in 2020. I have been put through 3 oil consumption test and every 1,000 miles i took it in it was consuming more oil. One time it had lost 4 quart of oil in 1,000 miles with no oil leaks detected. They never did anything about it. Early 2021 While i was on the highway in traffic going 70 miles per hour. Mile car started to sputter and slowed down to 30 miles per hour in the middle of the highway at night. I was so afraid that i would be hit. Another time it slowed down on the highway 1 day after i got an oil change and i was out of town on a sunday. The car was struggling to get up a highway hill at 25 miles an hour with other cars going well over the 70 mile speed limt. I was terrified. The dealer finally admitted that the engin is bad but Hyundai will not replace it. Help please!!!!!

Desde hace 3 meses la camioneta ha estado presentando el encendido de la luz de testigo de aceite lo cual indica que el el motor a quedado sin aceite lo lleve al concesionario para que revisen cuál es la falla y para que la garantía de Hyundai tiene 100000 millas y aún no las tengo y me indican que el fabricante no cubre la garantía, también tengo una garantía extendida y le han indicado que el concesionario debe revisar el problema y tampoco he logrado que lo hagan, me siento de manos atadas dos garantías y ninguna quiere cubrir el problema

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at various speeds, the vehicle stalled with the oil warning light illuminated on the instrument panel. The contact took the vehicle to the dealer who replaced the gasket, engine plug, and replenished the oil. After return of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Additionally, there was an abnormal odor of burning engine oil. The contact also stated that while driving at an undisclosed speed, the vehicle hesitated while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where metal shavings were discovered in the oil pan. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 45,000.

ON THE NIGHT OF 01/13/2021 I LEFT MY SUV PARKED OUTSIDE FOR THE FIRST TIME IN 25 DECREE WEATHER . THE NEXT MORNING AT 5AM I STARTED MY CAR BY REMOTE START TO GET THE ICE OFF THE WINDOWS . I THEN DROVE TO WORK AND PARKED MY SUV. WHEN I WENT TO LEAVE AT 3PM THE REAR WINDOW WAS SHATTERING YOU COULD EVEN HEAR IT CRACKING ALL OVER IT IT BLEW A HOLE IN IT ! THERE WAS NOT O PIECE OF THE REAR WINDOW THAT WAS NOT SHATTERED . MY SUV WAS PARKED WITH THE REAR WINDOW FACING THE SUN. MY SUV HAS ALWAYS BEEN KEPT IN MY HEATED GARAGE AT NIGHT UNT THE NIGHT IN QUESTION ! I DO NOT KNOW IF THE HEAT FROM THE SUN CAUSED THIS TO HAPPEN DO TO THE WINDOW BEING SO COLD! BUT I DO KNOW IT WAS PARKED IN A PRIVATE PARKING LOT WITH NOTHING AROUND IT ! I WOULD APPRECIATE ANY INPUT ON THIS MATTER! THANKS