I had damages during Hurricane Ida in Aug 2021. Mostly paint scratches and dents. I was finally called for repairs to body shop in May 2022. They refused job because I had a factory paint defect (existing paint is peeling off of e coat) and stated I need a whole new paint job. Two other repair shops say also it is a factory def…
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I had damages during Hurricane Ida in Aug 2021. Mostly paint scratches and dents. I was finally called for repairs to body shop in May 2022. They refused job because I had a factory paint defect (existing paint is peeling off of e coat) and stated I need a whole new paint job. Two other repair shops say also it is a factory defect. Pearl white color. Dealership states I’m out of warranty.
NHTSA ODI #11469758
Mileage unknown · Jun 8, 2022
Unknown Or Other
Second notice of recall that I received and Hyundai notified me that there is still no fix. Hyundai on central avenue NY. Manager I spoke with was Chris (service manager)
NHTSA ODI #11468231
97,000 miles · Apr 5, 2022
Unknown Or Other
The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact veered to the side of the road. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs were misfiring and the coil and spark plug …
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The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact veered to the side of the road. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs were misfiring and the coil and spark plug wires needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle was consuming an excessive amount of oil. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 97,000.
NHTSA ODI #11459759
Mileage unknown · Feb 8, 2022
Unknown Or Other
This vehicle has had regular oil changes and at 73000 miles the oil light came on. The oil had been changed recently, and it was only 1000 miles after that change so it should NOT have been out of oil. When checked, it was down 3.5 quarts. Added oil, and made an appointment to have it checked. Learned of oil consumption issue, a…
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This vehicle has had regular oil changes and at 73000 miles the oil light came on. The oil had been changed recently, and it was only 1000 miles after that change so it should NOT have been out of oil. When checked, it was down 3.5 quarts. Added oil, and made an appointment to have it checked. Learned of oil consumption issue, and of a recall issued for up to 2017 with this engine but nothing for 2018. Dealership began an oil consumption test and vehicle was brought in at intervals to check consumption, which was excessively high at 2. to 2.5 quarts for 1000 miles. Continued the oil consumption testing, then moved on to an engine cleaning with a Valvoline product through the dealership and HPP as a recommended "fix" despite this engine being recalled in earlier years. After that cleaning the car stalled twice at stoplights, and if you sit long enough at a stop sign or light the engine feels as if it wants to cut out. The car shakes and sometimes makes a noise as it does this. Brought it to the dealer after 500 miles and it was down a half quart, and they told me that was not enough and to drive it more. They topped off the oil, and after 2000 miles the oil light came on every single time I turned left, and when checked it was down 4 quarts. Brought it back to the dealership and they said that is definitely problematic, started the process of going through HPP and are currently dropping the oil pan to check for metal shavings, etc. Car now has 88000 miles and is consuming oil excessively in a detrimental manner, shakes intermittently at stops (even when car is warm and has been driven for some time), sometimes hesitates between first and second gear, unsafe and worrisome to drive on the highway knowing that other cars have stopped with no warning after having identical issues. Currently awaiting word from the dealer and HPP, but would expect engine replacement as has been initiated for other cars of this make/model and engine.
NHTSA ODI #11450962
Mileage unknown · Jan 10, 2022
Unknown Or Other
2018 HYUNDAI SANTA FE SPORT. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
NHTSA ODI #11446888
Mileage unknown · Dec 13, 2021
EngineUnknown Or Other
There appears to be a problem with the intake manifold. Car is throwing a code of P200A. The baffles get stuck causing the car to lose power, usually 3 times in a row. I nearly got rear ended twice because of this and it threw my husband an myself toward the window.
NHTSA ODI #11443666
Mileage unknown · Nov 8, 2021
EngineUnknown Or Other
Purchased a new car from Plaza Hyundai dealership in Brooklyn NY 5/25/2019, had problems a year later but due to covid, dealership wasn't open. Called Hyundai Consumer affairs May 2020 as I also found out there was an open recall that was supposed to be done with the ecm & cluster update-engine monitoring logic product improveme…
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Purchased a new car from Plaza Hyundai dealership in Brooklyn NY 5/25/2019, had problems a year later but due to covid, dealership wasn't open. Called Hyundai Consumer affairs May 2020 as I also found out there was an open recall that was supposed to be done with the ecm & cluster update-engine monitoring logic product improvement for Santa Fes from 2011-2019. There was and still is an open recall listed from 08/09/2018 that the car was still at Plaza Hyundai dealership for. In 2020, I was told that a buyback wasn't possible due to there not being any record of active recalls. On September 22, 2021, our car broke down on the highway, with it being the engine issue that is currently on recall. We have an unusable car still being paid for, a car that shouldn't have been sold to us because it was on recall, a car that should've been buyback but wasn't due to greed, and no answers as Hyundai is saying that the buyback period has ended since the first use was February 2018, even though we became owners of the car 5/25/2019. The component that failed was the engine. Its currently in Plaza Hyundai's service lot. Our safety was put at risk not once but twice, but the most recent being 9/21/2021, we were on a major highway at 70mph when the engine started to slow down, smoke, and vibrate violently. The vehicle is currently being serviced for parts, but they don't think its the engine. There were previous issues but I would have to recollect on the memory of when.
NHTSA ODI #11439655
Mileage unknown · Sep 4, 2021
Unknown Or Other
The Pearl White paint is chipping from the hood of my 2018 Hyundai Santa Fe Sport. The issue is getting worse, with new chipped spots appearing monthly. This should not be an issue with a vehicle that is garage kept and barely 3 years old. This is due to poor paint quality and Hyundai should assume responsibility for correcting …
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The Pearl White paint is chipping from the hood of my 2018 Hyundai Santa Fe Sport. The issue is getting worse, with new chipped spots appearing monthly. This should not be an issue with a vehicle that is garage kept and barely 3 years old. This is due to poor paint quality and Hyundai should assume responsibility for correcting this painting defect. This issue is rampant across the country and significantly impacts a consumer's resale value.
NHTSA ODI #11431754
Mileage unknown · Sep 16, 2020
Unknown Or Other
WHERE THE AIR CONDITIONING COMES FROM IS BROKEN FROM INSIDE.I TRIED TO LOCK THE AIR WHEN IT WAS TOO COLD THEN VENT WENT INSIDE I DID THE SAME ON THE OTHER PART IT WENT INSIDE I TOOK IT TO GET CHECKED DAY TOLD ME THAT IT'S BROKEN FROM INSIDE
NHTSA ODI #11355311
24,000 miles · Aug 9, 2020
Unknown Or Other
THE VEHICLE WILL OCCASIONALLY STALL AND SOMETIMES WILL NOT START WITHOUT SEVERAL ATTEMPTS. STALLS OCCASIONALLY WHEN MOVING
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire while parked or driving.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 237. This recall is an expansion of recall 22V-056.
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Consequence & remedy
Consequence: If the component detaches during deployment, the curtain air bag may not inflate properly during a crash, increasing the risk of injury. Additionally, if the detached component were to enter the vehicle occupant compartment, there could be an increased risk of occupant injury.
Remedy: Hyundai will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 171.
Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.
Consequence & remedy
Consequence: If the coil spring fractures, it can puncture the tire, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: All of the affected vehicles are currently unsold on dealer lots. Dealers will replace both front coil springs, free of charge prior to the vehicle's sale. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 167.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2018 Hyundai Santa Fe Sport Problems, Complaints & Recalls | Skip That Year
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