2018 Hyundai Santa Fe Sport

My starter failed while out shopping. No issues starting the car departing from my home, but would not start in the store parking lot. My mechanic did not provide the broken part for inspection however everyone commented that is was very unusual for it to fail as I only have roughly 25,000 miles on it. My mechanic also mentioned that this was 2nd 2018 hyundai sante fe in the past week he had to replace the starter on that vehicle had 60,000 miles. There were no warning lights prior to the event, I suspected it was the starter after having a new battery installed and no success starting because of the lights that remained on on the instrument panel.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the headlights suddenly illuminated without the vehicle being turned on, causing the battery to be drained. The contact recharged the battery to start the vehicle. The contact stated that the light switch failed to turn off the high beam headlights; however, the headlights and the indicators were no longer illuminated. The vehicle was towed to the dealer, who stated that the junction block had failed and needed to be replaced; however, the contact was not sure of the cause of the failure and needed to repair the vehicle. The dealer diagnosed the vehicle that an interlock casing, fuse, and relay that had melted, and that the switches were not responding, but could not confirm what caused the failure. The contact learned that the vehicle was previously included in a recall for another junction box that had been repaired. The contact was unable to provide the recall campaign. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 18,000.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that while driving at 25 MPH and approaching a stop, the vehicle stalled. The battery, check engine, and oil warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 22V810000 (Service Brakes, Hydraulic). The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The warranty claim was denied. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 160,000.

The contact owns a 2018 Hyundai Santa Fe Sport. The contact stated that the rearview camera displayed a blue screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The warning system failed to operate as intended. The contact stated that the GPS showed the wrong directions. Due to the failure, the vehicle went into the wrong lane. In addition, several unknown warning lights illuminated while driving. The vehicle was not diagnosed or repaired. The contact was informed that the vehicle was too old for the update. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.

The day after I purchased this 2018 Used Hyundai Santa Fe, the passenger air bag light came on. July 2024. I have been working with the dealership where I purchased the vehicle (Larry H Miller Chevrolet, in Murray Utah), and calling Hyundai Corporation for months. Hyundai called me every 3 days for almost 3 months with a customer update and they would say is "We have no updates". This is extremely frustrating. The main idea Hyundai Corporate office is telling me is that they don't have a contract with someone that would provide the vehicle part to fix this issue. They don't have a car part available in existence to fix this issue. This is a huge safety concern. I asked them "does that mean my passenger airbag could randomly go off while I'm driving down the road, or does this mean that my passenger airbag won't go off in case I got in a wreck?" They said that it could mean a number of things, but at this time, do not put anyone in the front seat of my car. The car part is a passenger airbag plate sensor that is underneath the passenger seat. Hyundai said there are no after market parts that are sufficient enough to put into the vehicle. Especially with it being a safety issue. How can this be on the consumer??? This is very crippling. This is a huge safety concern with no timeline for resolve. I am very mad. I have been fighting this for 9 months now.

In May 2024, the vehicle's oil light came on while slightly turning the wheel or braking. When taken to a dealership, they stated that the car only had one quart of oil remaining, which was 4,000 miles after my last oil change and not due for another 1,000 miles. They stated there was excessive oil consumption and recommended the vehicle be taken to Hyundai dealer. I took the vehicle to Hyundai dealer in August 2024 because the car was making a rattling sound when accelerating from 0-40mph along with the car jerking between 30-40mph if accelerating except when only applying light pressure to the accelerator. Hyundai dealer stated there was no oil remaining in the vehicle, which was why the vehicle was shaking and rattling when accelerating. They began a claim process with Hyundai as the vehicle was under 100K warranty. After two consumption tests, it was deemed the vehicle was not consuming oil as previously thought. After the last consumption test in October 2024, the oil light began to come back on with me braking the vehicle. Hyundai dealer stated there was nothing further they could do to assist and stated I'd need to reach out to Hyundai customer care to file a report. I did this 10/18/24, and in December, Hyundai customer care told me to take the vehicle back to Hyundai dealer. Hyundai said at that time that now there was an oil leak from the oil pressure sensor, which allowed oil to pass through the entire main wiring of the engine until it reached the PCM. They said I need to replace the PCM, oil pressure switch, and engine control harness for $7,000, not covered by the warranty. Parts are also on backorder for over a year. My car's oil light continues to come on, and now the engine light is coming on while my car shakes when I reach 45mph or greater. It is deemed no longer safe to drive the vehicle, especially with my children in the car. When I checked the dipstick, it was completely out of oil, which was 1500 miles after they performed oil change.

I have been conducting regular maintenance on my vehicle, getting oil changes, on average around every 6,000 miles. I have had the car since August 2021 and have had no accidents and haven't missed an oil change. My car is a little over 100K miles and the oil light began to come on close to 90k miles. The car is also leaking oil and all the service agent could tell me is that the are burns oil at an accelerated rate. Even though the oil light was on, NONE of the service agents mentioned any issues with the oil and nothing was mentioned when I purchased the car. I still have yet to receive the report from my last oil change from 10/06/2023. Also, the ABS light came on after I got the car serviced for a recall for the brakes and potential electrical fire while the car is parked. Each time I checked for a recall, nothing was found, even though this car clearly has an issue with oil consumption, well the engine in general.