2017 Hyundai Santa Fe Sport

My engine failed going 70mph on the highway with myself, husband and [XXX] child in the car 3.5 hours away from home. A Hyundai dealership in the state the car broke down in has the car. There is a recall on 2017 Sante Fe's; however, my VIN number is not included - even though the symptoms of our engine are exactly the same. The car has been maintained and has less than 80,000 miles on it. The check engine light never came on until minutes before the engine failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while depressing the accelerator pedal and attempting to overtake another vehicle, the vehicle failed to immediately respond, and the vehicle decelerated. Additionally, the vehicle suddenly lost automotive power while driving at various speeds and decelerated. The vehicle was taken to the local dealer who could not duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 10,000.

Engine failure - Yes, vehicle is available for inspection. Car started shaking violently and would hesitate or not move at all when trying to accelerate. I was left in a few dicey situations when it would hesitate while trying to accelerate. Hyandai will not confirm there is a problem with this particular engine problem, however I’ve read there are many other people with the same car, same problem- Excessive oil consumption which causes damage to the pistons, which can cause compression problems and eventually engine failure. I believe this is what happened to my car. Hyandai has done a diagnostic but failed to cover it under their extended engine warranty. Their claim is that they extended the engine warranty for rod bearing failure only which they could not find in my vehicle. My vehicle has had regular maintenance and only has 95k on it. Yes the engine light came on and I took it to my mechanic and then to All Star Hyandai, Pittsburg Ca

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while merging onto the freeway at approximately 45 MPH, the vehicle failed to respond as needed. The contact was depressing the accelerator pedal however, the vehicle was not accelerating as needed. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that the fuel pump gasket and fuel line needed to be replaced. The dealer checked the oil and found that there were metal shavings inside the oil pan. The contact was informed over 2 quarts of engine oil needed to be added. The vehicle was repaired. The contact stated that the failure reoccurred; however, the vehicle had not been taken back to the dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed there was no compression in the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the vehicle was parked in the garage, the contact became aware of oil stains underneath the vehicle. The vehicle was taken to the dealer for an oil change however, oil was added instead. The vehicle was not diagnosed, and the contact was not provided a cause for the oil leak. The vehicle was drivable however, a week later while the vehicle was parked, the oil light illuminated, and the vehicle was making an abnormal sound. The vehicle was towed to a local dealer who diagnosed the vehicle and informed the contact that an oil change was needed. Additionally, the contact was informed that the spark plugs needed to be replaced due to an excessive amount of oil on the spark plugs. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 62,521.

I am the second owner of the car bought Oct of 2023. Car was burning through oil thought I needed an oil change and did this ( should not have needed it since it was done just before buying) and days later check engine light came on Hyundai said it was a knock sensor. They replaced it and exactly a month later check engine light came on again. Now they are saying engine is shot and will cost $20,000 to fix. Car had great maintenance records. These cars are not safe as the engine can blow or the car will come to a stop at any minute while driving down the road putting not only the vehicle occupants in danger but also anyone driving near them. First started December of 2023 and sencond problems was January of 2024. I will be uploading all the files I have related to all the times it has been looked over.

Engine oil consumption test at 1,000 miles after oil change. All oil gone. Happened for two oil changes. Engine light came on. I paid 5k in repairs for catalytic converter/manifold. Dealer contacted Hyundai to do combustion cleaning they said no. Dealer told me keep checking oil as my engine will seize on me. I'm terrified and this is dangerous to me and others. Hyundai knows of this oil engine problem still no recall.