2017 Hyundai Santa Fe Sport

I took my SUV to get the 9C2 recall on 8/7/2026 performed and took it home. The next morning when I cranked it and left my driveway it acted as if the vehicle didn't recognize that I was pressing my accelerator. It sputtered and hesitated acceleration for about five minutes. It also acted as if it was not going to change from first to second gear. After about five min. of playing with the gas pedal it straightened out. Twice I was almost hit by other cars expecting me to pull away from a stop sign. I took it back the next day telling the service agent what was happening and he kept it overnight. I received a text saying the technician was unable to find a cold start problem and it was ready to pick up. I was so mad I could barely hold my temper. I took it home and for the next week every single day it acted like this when cold started in the morning. I took it back to Premiere Hyundai of Harvey and was treated rudely this time. They acted as if they never had a single other complaint and told me I might have to leave it for several days so they could cold start test it for several days. This was on a Wednesday morning 8/19. I was never updated or called and when I texted my service rep on Monday 8/24 I was told the tech was not able to duplicate the complaint and to come pick it up. I will not ever buy another Hyundai because of the way I was treated and lied to. PLEASE create a recall for this badly handled recall 9C2. My Sante Fe Sport ran beautifully before this recall messed up my SUV. Now I have found if I let it idle for five minutes in the morning and accelerate slowly until it changes gears, most mornings it will run well, but if I crank it and pull into the street on a cold start it does the sputtering HELP US HYUNDAI OWNERS

Brought my 2017 Hyundai Santa Fe Sport into the dealer on July 25, 2026 for the ECU and Theta II software update (Hyundai Service Campaign 9C2). Before the recall service my car drove perfectly with no issues. After the recall service my car is extremely jerky when shifting at low speeds and has long delays when trying to accelerate. This problem is particularly apparent on cold start, and less so once the vehicle has been driving. The issue is not as noticeable if the vehicle has been driven, is turned off, and then turned on again before fully cooled down. The jerky shifting has been getting worse over the past month. Vehicle was taken back to the dealer that conducted the software update on August 26, 2026 and they charged me for throttle body cleaning and EFI service which they performed for carbon build up as they cited this as the cause for the issues. The issue was not resolved from this service despite the dealers claims and the vehicle still has the same jerky shifting and delayed acceleration on cold start. There are no warning messages. Issue is becoming more widely documented among users after this particular service campaign so it is not an individual isolated problem.

On February 24, 2026, I had the 9C2 software update. My vehicle was being checked for oil consumption. Since then I have had issues with it hard shifting when first starting to drive and sometimes after I've been driving a while. This has continued miles down the road, sometimes over thirty minutes after driving. It also just feels continuously like it is not driving smooth. This only started after the update. I contacted HMA. The first person on my case (Gurvinder) told me I needed to return my car, not to drive it. I had bronchitis, so I did not immediately do that. The next person "Rainey" told me it is a KNOWN issue and they are telling people to warm their cars up for around 3 minutes, and it will be fine. I'd done that, and even driven longer than that. I told him that. I took my mother-in-law home from church miles from there after collecting her at the church door, etc... Getting to the hill at to her home, I didn't think it was going to get up it. Often I don't think I'm going to get out of my driveway, a dangerous driveway in a curve. He wanted Krause Hyundai to contact HMA Engineer. When I was at Krause, they didn't know how to get ahold of HMA Engineer. Dalton also said they can't back the update out. I'm on my third HMA Case Manager. She keeps changing what I've told her is wrong in the emails, I don't think she knows anything about cars. She won't listen when I say I spoke to Dalton at Krause; she keeps speaking to John. [XXX] said they can do diagnostic, but it will cost me. I refuse to pay as [XXX] and Gurvinder had months before wanted me to take it back to get fixed, and Rainey wanted Krause to contact the engineer. It is a known issue with a letter written by Hyundai. Getting a diagnostic code reading performed is not going to help. I'm afraid my vehicle will lose power on the road and I will be struck. I tried uploading both pdf and jpg, but it wouldn't let me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After the recent "important service campaign" involving the THETA II Emissions Logic Improvement my vehicle no longer safety shifts into the lower gears. It will not shift into gear. I am unable to safely get up to a normal speed and the engine and vehicle start shaking. This is isolated to the initial start of the vehicle and any low speed driving after. The issue is resolved after restarting the car, suggesting it is a software issue. This issue immediately began after the ECU update for the THETA II emissions logic improvement on 5/12/2026.

Abs, traction control lights, emergency braking lights on .. tire sensors are bad. Causing intermittent issue with the lights. For 3 years I've been trying to get my ABS/traction control fixed at Hyundai, that dealership refused to acknowledge there was an issue. I had a code from a car place since I live over an hour away and they said they couldn't use it since it wasn't from them. I have an extended warranty there. Went to another dealership and was immediately told it was the tire sensors. That he used to work at the other dealership and they saw it all the time. I now see Palisades have a tire sensor issue. Heck I've been dealing with this for years, and apparently so are many other Hyundai owners, according to this Hyundai employee. Now they're trying to overcharge me and saying my warranty will only cover a quarter of what they want. My deductible is only 100 if I don't get the work done at the original place, the one that said there isn't a problem. I've had it with Hyundai. They are unsafe and don't care about customer service.

My ABS and Traction Control lights keep going off, intermittently. They have been doing it for several years.It can be for hours or for days. I took a video of it happening a couple years ago, and photos, also. More recently my speedometer has started jumping. I had the ABS recall performed when it was first implemented. When I've taken my vehicle to Hyundai (twice now specifically for this) they say they can see no codes and will do nothing. From what I have read on the ABS recall, this is what are the symptoms of it. I am under the impression that I have somehow gotten a defective part, even when they did the recall. The recall was that it could cause an engine fire. Today driving home, for a second, downhill, the oil light came on for a second-then went off. I came home and parked. My husband checked. He said there is no oil in the car. That, I imagine is part of the other engine issue this model has. But you would think the oil light would come on sooner and STAY on. He is going to get some oil and then take it to a shop when he gets off work. My main concern is getting the ABS/speedometer fixed as I believe it is from the first recall. The second issue-that is probably a Hyundai "recognized" issue. They just keep telling me nothing is wrong with the ABS/speedometer though. I have photos spanning several year, it falls in line with the recalled issue. Just replace the part already. The last date I went to Hyundai was Monday last week, so I'll put that as the incident date, as I was there for the ABS/speedometer. I had to drive an hour each way to see them twice now to be told they can't do anything. Today the oil light came on.

While driving on a highway in April 2025, my 2017 Hyundai Santa Fe Sport suddenly lost all power after approximately 10 minutes of normal driving. All dashboard warning lights illuminated, and both the accelerator and brake pedals became unresponsive. I was forced to stop the vehicle using the handbrake in the middle of a 65 mph highway, creating an extremely dangerous situation for myself and other drivers. Prior to this incident, the vehicle had displayed the P1326 knock sensor code multiple times over a 10-month period, each time accompanied by hesitation when accelerating. The knock sensor was replaced twice under used car warranty by Honda. Despite these interventions, the same code and symptoms recurred. The Hyundai dealership(Dec 2024 at Montgomery, Jan 2025 at Enterprise) repeatedly stated that there was “nothing wrong with the engine.” After the highway failure, the vehicle was inspected by a collision center and an independent mechanic. They confirmed that Cylinder 4 had no compression and diagnosed a burnt valve. Full engine replacement was recommended. Hyundai initially indicated that the engine might be covered under the extended warranty but later denied the claim, stating that the damage was due to a cylinder issue and can not check bearing failure. They also claimed it was too late to determine whether the bearing was the cause. This is not an isolated issue. Many Hyundai owners across the U.S. have reported identical symptoms—P1326 code, hesitation, cylinder compression loss, and ultimately engine failure—particularly in vehicles equipped with the Theta II engine. These failures often occur around or after 100,000 miles, despite regular maintenance. This ongoing and widespread cylinder-related engine failure presents a serious safety risk and must be addressed through manufacturer accountability, improved diagnostic standards, and proactive repair or recall efforts.

am writing you today in frustration with my treatment at both your dealership Hyundai Streetsboro and Hyundai of Bedford. When I first purchased my vehicle I expressed concern regarding the hesitation while accelerating and the emense amount of oil this vehicle burns. When I scheduled all my services I expressed the same concern only to be told that it's normal rate or oil consumption. I am extremely nervous when merging into traffic because I never know when the car may decide to not accelerate. I have tired on numerous occasions to get this issue checked by two separate dealership but both dismissed my concerns. I have emails and expressed concerns when using the dealership online service request forms. In summary the vehicle hesitates when trying to accelerate, especially merging into traffic. The vehicle also burns oil at an unreasonable rate as a result of a faulty engine.

I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.