NHTSA owner reports · September 18, 2026 snapshot.
Fuel/propulsion System complaints
26 reportsClear category filterMileage unknown · Mar 25, 2025
EngineFuel/propulsion SystemUnknown Or OtherFire
My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then …
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My 2017 Hyundai Santa Fe had a new engine installed at the dealership, Fred Beans Hyundai Flemington, NJ. I picked it up on [XXX] on [XXX] (and after 134 miles) my car's check engine light came on. I rerouted to dealership about 8 miles. Sitting outside service bay, I smelled smoke and then saw smoke coming out of vents. I then jumped out of car and the car became engulfed in flames and subsequently exploded. The day I picked it up, I pointed out to the service manager that they had not reattached everything to the car properly, sloppy workmanship. Best guess is that they did not attach a valve correctly. Miracle no one was injured or killed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11650514
Mileage unknown · Oct 26, 2023
EngineFuel/propulsion SystemPower Train
I brought the car 4/2023 within 2 weeks I had to big it back brakes locking up replaced rotors and pads. Then the strut on right needed to be replaced because of noise and pulling, still pulls. Then the fuel pump went replaced that anc then the differential was replaced but still slipping. The oil light came in after the oil cha…
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I brought the car 4/2023 within 2 weeks I had to big it back brakes locking up replaced rotors and pads. Then the strut on right needed to be replaced because of noise and pulling, still pulls. Then the fuel pump went replaced that anc then the differential was replaced but still slipping. The oil light came in after the oil change had to add oil and requesting consumption test. I have had this car 6 months and nobody has figured out what’s going on.
NHTSA ODI #11552071
Mileage unknown · Jul 18, 2023
EngineFuel/propulsion SystemVehicle Speed Control
I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate bef…
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I have need to get 3 oil changes within the past month and a half. Twice I was told I was driving with no oil in my car and the engine was getting ready to go. I notice when I start my car in the morning it is making a rattling noise, this also happens when I try to accelerate and the car will get stuck in gear and hesitate before speeding up. It's been dangerous trying to drive on this highway. I also notice a thick white smoke coming from my muffler. I'm constantly paying for unnecessary oil changes and diagnostic from independent service centers and was told my motor is bad and causing all this oil consumption. I was told to contact Hyundai but no luck.
NHTSA ODI #11533022
Mileage unknown · Jul 6, 2023
EngineFuel/propulsion SystemPower Train
My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer…
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My car is burning to much oil which has caused my car to have a check engine light. I was not due for an oil change until end of July 2023 and the car was barely with no oil. I took it in to get an oil change at Valvoline and they confirmed no oil was hardly in the chamber and that my car needed an oil consumption test by dealer. Hyundai models have been having multiple issues with engine failure. This is a safety Hazard as on the road is when I noticed my car shutting off on me. I am working on getting this taken care of with corporate Hyundai and dealer.
NHTSA ODI #11530658
Mileage unknown · Apr 27, 2023
Electrical SystemEngineFuel/propulsion System
I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off com…
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I purchased my vehicle at 51,700 miles. Approx 2 months …1,000-2,000 miles later my car went into limp mode and wouldn’t exceed 20 mph. I also noticed that my vehicle was consuming 4-qts of oil every 1,000 miles since then and is experiencing engine failure. It’s a safety hazard to myself and others as the car just shuts off completely while driving. Hyundai won’t do anything about it. I have documents to show every oil change/maintenance on vehicle.
NHTSA ODI #11519203
92,000 miles · Dec 3, 2020
EngineFuel/propulsion System
THERE HAS BEEN A KNOCK SINCE THE CAR WAS BOUGHT 3 YRS AGO. IT BURNS THREW AT ABOUT1-2 QUART OF OIL EVERY 2000 MILES TRIGGERING THE OIL LIGHT TO COME ON. OIL CHANGES ARE DONE EVERY 3000 MILES WITH FULL SYNTHETIC ALWAYS. IT'S ALSO BEEN TAKEN INTO HYUNDAI OF OLYMPIA FOR ACCELERATION ISSUE WHILE DRIVING (DOESN'T SHIFT UP/DOWN, SHIFT…
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THERE HAS BEEN A KNOCK SINCE THE CAR WAS BOUGHT 3 YRS AGO. IT BURNS THREW AT ABOUT1-2 QUART OF OIL EVERY 2000 MILES TRIGGERING THE OIL LIGHT TO COME ON. OIL CHANGES ARE DONE EVERY 3000 MILES WITH FULL SYNTHETIC ALWAYS. IT'S ALSO BEEN TAKEN INTO HYUNDAI OF OLYMPIA FOR ACCELERATION ISSUE WHILE DRIVING (DOESN'T SHIFT UP/DOWN, SHIFT VERY HARD, STUTTERS WHEN SHIFTING) ALSO ASKED ABOUT OIL CONSUMPTION WHEN TAKEN IN FOR RECALL AND WAS TOLD THE OIL CONSUMPTION WAS NORMAL.
NHTSA ODI #11377694
5,000 miles · Jan 26, 2019
EngineFuel/propulsion SystemVehicle Speed Control
WHEN DRIVING IN NORMAL AND SPORT MODE, ON ACCELERATION THERE IS A DELAY AND WHEN THE GAS IS LEFT OFF, THE ENGINE IS REVVING HIGH BUT PROPULSION, SPEED IS DIMINISHED, HAVING A STALL OUT AFFECT AT VARYING SPEEDS. RPM IS HIGH BUT ENGINE IS NOT RESPONDING . THIS HAS HAPPENED WEEKLY AND NEARLY DAILY WHEN DRIVING IN CITY ENVIRONMENT…
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WHEN DRIVING IN NORMAL AND SPORT MODE, ON ACCELERATION THERE IS A DELAY AND WHEN THE GAS IS LEFT OFF, THE ENGINE IS REVVING HIGH BUT PROPULSION, SPEED IS DIMINISHED, HAVING A STALL OUT AFFECT AT VARYING SPEEDS. RPM IS HIGH BUT ENGINE IS NOT RESPONDING . THIS HAS HAPPENED WEEKLY AND NEARLY DAILY WHEN DRIVING IN CITY ENVIRONMENT WITH SPEED FROM 30 TO 50 PLUS MILES PER HOUR.
NHTSA ODI #11172310
29,264 miles · Oct 5, 2018
Air BagsFuel/propulsion SystemUnknown Or Other
1.) ON APRIL 20, 2018 STOPPED ON A HILL FOR A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE AND PUT ON THE GAS, THE CAR WENT BACKWARDS. THIS HAPPENED ON A BUSY CITY/HOSPITAL DISTRICT AND THANKFULLY NO ONE WAS BEHIND US. 3.) IT HAPPENED AGAIN ON JULY 21, 2018 ON A CITY STREET WITH NO ONE BEHIND US. DEAL…
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1.) ON APRIL 20, 2018 STOPPED ON A HILL FOR A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE AND PUT ON THE GAS, THE CAR WENT BACKWARDS. THIS HAPPENED ON A BUSY CITY/HOSPITAL DISTRICT AND THANKFULLY NO ONE WAS BEHIND US. 3.) IT HAPPENED AGAIN ON JULY 21, 2018 ON A CITY STREET WITH NO ONE BEHIND US. DEALERSHIP SAID THEY COULDN'T RECREATE THIS. 2.) WHEN SOMEONE PUTS A PILLOW UNDER THEM ON THE PASSENGER SEAT THE AIR BAG DOES NOT WORK. THIS HAPPENS IF THE CAR IS STATIONARY AND IN MOTION.
NHTSA ODI #11133547
5,300 miles · Apr 27, 2018
Fuel/propulsion System
A ROCK KICKED UP WHILE DRIVING 35 MPH ON A CITY STREET AND HIT UNDERCARRIAGE, DAMAGING THE CHARCOAL CANISTER. THIS IS A SPORTS UTILITY TRUCK, ADVERTISED AND MARKETED TO HANDLE OFF ROAD CONDITIONS. POOR DESIGN IN LACK OF PROTECTIVE METAL PLATE BARRIER AROUND THE CANISTER HAS LEAD TO AN EASY PUNCTURE AND DAMAGE TO EVAC COMPONENT A…
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A ROCK KICKED UP WHILE DRIVING 35 MPH ON A CITY STREET AND HIT UNDERCARRIAGE, DAMAGING THE CHARCOAL CANISTER. THIS IS A SPORTS UTILITY TRUCK, ADVERTISED AND MARKETED TO HANDLE OFF ROAD CONDITIONS. POOR DESIGN IN LACK OF PROTECTIVE METAL PLATE BARRIER AROUND THE CANISTER HAS LEAD TO AN EASY PUNCTURE AND DAMAGE TO EVAC COMPONENT AND EXPENSIVE COST FOR REPLACEMENT WITH NO PART WARRANTY.
NHTSA ODI #11090518
26,408 miles · Apr 22, 2018
Fuel/propulsion System
AFTER HAVING RECALL SERVICE COMPLETED ON GAS TANK AREA, ( FLVV PUMP FUEL REPLACED ON JAN 11TH 2018) I NOTICED AFTER FILLING THE VEHICLE WITH FUEL TO FULL CAPACITY, A VERY STRONG ODOR OF FUEL IS PRESENT ON THE EXTERIOR OF THE CAR WHEN I PARK IT INSIDE AN ENCLOSED AREA (GARAGE). THIS GASOLINE SMELL PERSISTS UNTIL I USE 1/8TH OF T…
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AFTER HAVING RECALL SERVICE COMPLETED ON GAS TANK AREA, ( FLVV PUMP FUEL REPLACED ON JAN 11TH 2018) I NOTICED AFTER FILLING THE VEHICLE WITH FUEL TO FULL CAPACITY, A VERY STRONG ODOR OF FUEL IS PRESENT ON THE EXTERIOR OF THE CAR WHEN I PARK IT INSIDE AN ENCLOSED AREA (GARAGE). THIS GASOLINE SMELL PERSISTS UNTIL I USE 1/8TH OF THE TANK BY DRIVING. HYUNDAI DEALER SERVICE INSPECTED AND STATED IT IS A "SMALL LEAK AS A HISTORY CODE AND PERFORMED EVAP. SERVICE BAY TEST PASS. ACTUATED PURGE VALVE AND FOUND IT STICKING. ORDERED VALVE". I AM WAITING FOR PART PER DEALER TO BE INSTALLED UPON AVAILABILITY.
NHTSA ODI #11089307
NHTSA investigations
2AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.