2017 Hyundai Santa Fe Sport

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving in traffic at an undisclosed speed, the check engine warning light illuminated. The contact then stated that she heard a clicking sound in the engine before the vehicle stalled. The contact stated that she exited the vehicle and noticed that all the engine oil had leaked from the engine. The vehicle was towed to the dealer where it was diagnosed that the rod bearing in the engine failed and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that there was an open recall and to take the vehicle to the dealer, but no further assistance was provided. The failure mileage was approximately 200,000.

I took my Hyundai to the dealer Anderson Hyundai in Anderson SC in March 2022 for an issue with all 3 of the brake warning lights coming on and was told that there was a recall. I was told that they took care of the issue. A week later all 3 lights came on again and the service manager informed me that that fix didn't work. I was also told that my car could catch fire and that I should receive another notice. When I received that 2nd recall notice I was then told that they could look at it but it would cost me to fix it. The issue is when I start the car the odometer spikes up to the 20 mile mark and then those 3 warning lights come on it isn't fixed. It has also displayed those warning lights while traveling on the road.

UNKNOWN It started with the engine suddenly reducing my speed down to 10 mph while I was driving on the freeway, the check engine light turned on. We then took it to the Hyundai dealership who turned us a way and told us they couldn’t see us for several months. So we were forced to take it to a repair shop who ran a compression test and told us it failed. We were able to speak to the dealership a few days later who asked us to take it in they re ran the test and told us it passed but they needed to do some updates to the knock sensor due to multiple recalls they had failed to inform us on (even though they had conducted an update back in 2019) after this they conducted several oil consumption tests which have averaged a liter or more consumed per 500 miles. During this time the vehicle repeatedly had knocking sounds, warning light flashes, sputtering of the engine, occasional stalling, and marked issues with acceleration from a stop, amongst other concerning issues. We then we’re required to have a combustion cleaning by the dealership, this not only didn’t solve any of the previous issues but increased the oil consumption to as much as 1.5 liters in around 330 miles. The dealership confirmed that the vehicle had been properly maintained and it hadn’t been tampered with but Hyundai continues to refuse to replace the engine. Even though many of the other engines with similar issues have since caught on fire and endangered the occupants. The vehicle continues to jerk when accelerating and consume oil at an alarming rate.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact initially received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) and had the vehicle serviced at the dealer once parts were available. After the recall repair was performed, the vehicle failed to accelerate from a stop. The check engine warning light was illuminated. The contact called the dealer and was advised to bring the vehicle back to the dealer for an inspection. The dealer diagnosed the vehicle with engine failure and provided an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 149,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while the vehicle was at an independent mechanic due to excessive oil consumption, the check engine warning light illuminated. The vehicle was diagnosed with a misfire in cylinders # 2 and # 4. Additionally, the vehicle stalled and was unable to restart while the contact was driving. The vehicle was towed to the dealer where it was diagnosed that the engine needed to be replaced. The vehicle was then towed to Keith Hawthorne Hyundai of Gastonia (4712 Wilkinson Blvd, Gastonia, NC 28056) where the dealer informed the contact that the manufacturer had declined the engine replacement due to the vehicle being out of warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 97,000.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, the check engine and oil level warning lights were illuminated. Upon inspection, the contact noticed that the oil reservoir was empty. The contact added two quarts of oil. The vehicle was taken to an independent mechanic who diagnosed that the oil reservoir was empty and there were no visible oil leaks. The vehicle was then taken to the dealer; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,164.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to Ourisman Hyundai (3516 Laurel Fort Meade Rd, Laurel, MD 20724) where a software update was performed; however, the failure persisted. The contact also stated that while driving at 65 MPH, the vehicle began to violently shake without warning. The contact had the vehicle towed to another dealer where it remained in their possession. The contact also received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The vehicle was not repaired. The failure mileage was approximately 94,000. Parts distribution disconnect.

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while performing a routine oil check on the vehicle, he noticed that the oil level was lower than required. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic found no faults with the vehicle. The manufacturer was contacted and notified of the failure but offered no additional assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.