The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaig…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 30 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle after several attempts. The contact drove the vehicle to an independent mechanic where she was informed that the vehicle was included in NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics). The vehicle was taken to the dealer where it remained. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.
NHTSA ODI #11513664
Mileage unknown · Mar 23, 2023
Engine
My car burns oil at an insane rate. It uses 1qt of oil every 300 miles. Hyundai has been so unhelpful and wants me to spend nearly $1,000 (oil consumption test and combustion cleaning) to “hopefully” fix this issue. This issue began around 85000 miles.
NHTSA ODI #11513464
Mileage unknown · Mar 7, 2023
Engine
After having my oil changed, the car Developed a severe oil leak May 30. Dealership says they fixed it. Continue to have oil leak. Having to put 3 quarts of oil in the car every 2 weeks. 2 days ago, the car would not accelerate. Then stalled later that day. Thankfully I was able to pull off the road. vehicle was towed to local H…
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After having my oil changed, the car Developed a severe oil leak May 30. Dealership says they fixed it. Continue to have oil leak. Having to put 3 quarts of oil in the car every 2 weeks. 2 days ago, the car would not accelerate. Then stalled later that day. Thankfully I was able to pull off the road. vehicle was towed to local Hyundai dealership however they are requesting me continue to drive the vehicle for another 1000 miles to see if it still leaks.
NHTSA ODI #11510526
Mileage unknown · Mar 2, 2023
Engine
The engine failed due to sludge in the engine and excessive oil usage. It is a 2017 car and it required an engine replacement at just 52K miles. There was no sign of an issue other than needing oil more frequently. It was not burning or dripping oil. A service appointment was made when the excessive oil usage was noticed, bu…
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The engine failed due to sludge in the engine and excessive oil usage. It is a 2017 car and it required an engine replacement at just 52K miles. There was no sign of an issue other than needing oil more frequently. It was not burning or dripping oil. A service appointment was made when the excessive oil usage was noticed, but the car quickly deteriorated and by the time we got in for our service appointment (which took many weeks to find a Hyundai car service appointment in our entire area), the car started to make a noise. We drove the car to the service department with a slight engine sound and waited 2 months trying to get a new engine approved. We were denied due to "excessive owner neglect" even with oil receipts submitted. So we took the car back with no new engine and it now had little acceleration and was bucking.
NHTSA ODI #11509928
Mileage unknown · Feb 23, 2023
Engine
I purchased my vehicle at 50,700 miles in February of 2022. I have experienced engine problems related to oil consumption which Hyundai stated that they will not cover because I am out of warranty due to being the second owner of the vehicle. As of now my car shuts off while driving at any time and I can’t exceed 60 mph which pr…
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I purchased my vehicle at 50,700 miles in February of 2022. I have experienced engine problems related to oil consumption which Hyundai stated that they will not cover because I am out of warranty due to being the second owner of the vehicle. As of now my car shuts off while driving at any time and I can’t exceed 60 mph which prevents me from driving a lot of places. I am fearful of having my children in the car because of the issues that I have experienced.
NHTSA ODI #11508804
Mileage unknown · Feb 21, 2023
EngineUnknown Or Other
My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to…
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My vehicle is consuming oil at an unacceptable rate. I have to put oil in it weekly and the oil indicator light doesn’t work. It has been ongoing since I purchased it and the Hyundai service center said it was carbon build up which they had cleaned. It cost me over $500 and didn’t solve the issues. It also doesn’t always want to shift gears and feels like it’s starting to go into limp mode. Which I had to have my vehicle towed last year and they said it was spark plugs. I am extremely disappointed and regret getting this “certified” vehicle.
NHTSA ODI #11508262
81,000 miles · Feb 1, 2023
Engine
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that oil was leaking from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a possible catalytic convertor failure and that the oil sensor needed to be rep…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that oil was leaking from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the failure was due to a possible catalytic convertor failure and that the oil sensor needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 81,000.
NHTSA ODI #11504906
Mileage unknown · Jan 31, 2023
Engine
Car is burn oil, I get an oil change and in less than a month I have no oil, no signs of leaks, don’t understand why, my car only 69000 miles on it
NHTSA ODI #11504774
166,000 miles · Jan 25, 2023
Engine
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 9 MPH, the vehicle started shuddering, made an abnormally loud sound, and stalled. There was no warning light illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact then noticed t…
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 9 MPH, the vehicle started shuddering, made an abnormally loud sound, and stalled. There was no warning light illuminated. The contact was able to push the vehicle to the side of the road with the assistance of bystanders. The contact then noticed that a significant amount of engine oil had leaked onto the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as she and failed to complete the repair under Hyundai Campaign Number: 953 on the vehicle; however, the contact had not received a notification. The failure mileage was approximately 166,000.
NHTSA ODI #11503715
110,000 miles · Jan 10, 2023
Engine
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle stalled while idling with the check engine warning light illuminated. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that cylinder #4 misfired, leading to engine failure. The contact attempted to reach the …
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The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that the vehicle stalled while idling with the check engine warning light illuminated. The contact had taken the vehicle to a dealer to be diagnosed. The mechanic determined that cylinder #4 misfired, leading to engine failure. The contact attempted to reach the manufacturer, but his calls were not answered. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 110,000.
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Consequence & remedy
Consequence: If the hood is not securely closed or the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary latch cable, free of charge. The recall began on August 4, 2017. Owner's may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for the recall is 163.
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. In the affected vehicles, the bolt for the driver's seat belt anchor might not have been sufficiently tightened during assembly.
Consequence & remedy
Consequence: If the bolt was not sufficiently tightened, driver's seat belt may come unanchored in a collision, increasing the risk of injury to the occupant.
Remedy: Hyundai will notify owners and dealers will verify that the driver's seatbelt anchor is properly secured, free of charge. The recall began July 7, 2017. Owner's may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for the recall is 165.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
2017 Hyundai Santa Fe Sport Problems, Complaints & Recalls | Skip That Year
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