2016 Hyundai Santa Fe Sport

My engine seized at approximately 80mph on the interstate [XXX] ). The engine light came on only after I lost power. I only avoided a multiple car accident due to quick reaction and taking an exit ramp. Police came to my stalled vehicle and helped my push it off a major road to a nearby parking lot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Me and my [XXX] was leaving on a road trip and my vehicles brakes lock up while I was driving. I did not have my brakes applied. The brakes locked up randomly with out applying them. I was only going 35mph. Thankfully we were not at freeway or highway speeds were it could have cause an accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving approximately 40-50 MPH, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, and the contact was informed about a Technical Service Bulletin. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed there was no warranty coverage for the repair. The failure mileage was approximately 60,000.

Subject: Engine Failure Due to Bearing Defect – No KSDS Recall Notification Vehicle: 2016 Hyundai Santa Fe Sport VIN: [XXX] Date of Purchase: April 2016 Complaint Summary: I am filing this complaint regarding my 2016 Hyundai Santa Fe Sport, which experienced catastrophic engine failure due to the known Theta II GDI engine bearing defect. Hyundai has an active class action settlement covering this defect, which requires owners to install the Knock Sensor Detection System (KSDS) update to be eligible for free repairs or the lifetime warranty. Despite owning my vehicle since April 2016 and holding clear title in my name for over 6 years, I never received any notice or communication about this required software update. Hyundai’s records still list the prior owner, Hertz, even though I have maintained valid registration and insurance in my name since the purchase. This lack of notice prevented me from having the KSDS update installed before the engine failed. I understand this defect does not show as an open safety recall on the NHTSA database because Hyundai classified it as a Product Improvement Campaign under the class action settlement. This does not change the fact that it is a known safety hazard and Hyundai failed to properly notify me, which denied me the chance to protect myself and my vehicle. I believe this is a major safety concern because the engine can stall or catch fire without warning. I am requesting that NHTSA hold Hyundai accountable for failing to properly notify current owners and ensure compliance with the class action settlement. Desired Resolution: Require Hyundai to honor the warranty and cover my engine replacement in full. Investigate whether Hyundai is failing to properly notify owners about this critical software update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As we were driving down the interstate we began to see smoke coming out our vents and after a few seconds saw flames coming from the passenger side of car. We quickly tried to pull over but brakes weren’t working. Safely pulled into grass median. Luckily we were able to quickly exit through the driver door. After about 30 seconds the car was engulfed in flames.

The vehicle lost power, and the engine started to make a knocking noise, and the check engine light came on. I plugged in the obd2 scanner and the p1326 code came out. It was a knock sensor that needed to be replaced. I replaced the sensor that the issue got worse. I looked up online about this issue and then I found a video of that explained the incident. The manufacture of the crank at the factory did not properly clean the holes of the oil passages. When they machined it, all the files they don't clean them good enough, so they go to one side and plug up the oil passages and it doesn't get oil. we were on the highway when this issue started and it lost power. The problem has not been solved because the Hyundai dealer and the corporate office did not want to help me with this issue. They claim that my title is salvaged but I contacted the DMV, and they confirmed that my title is clean and there is no issue. The second time they said the vehicle was used as a rental and that automatically disqualifies the vehicle's warranty. The vehicle has not been inspected. No warning at all until the day it happened. I just purchased this vehicle seven months ago for seven thousand dollars and this happened.

The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The approximate failure mileage was 63,000.

The contact owns a 2016 Hyundai Santa Fe Sport. The contact stated that the engine and oil lights illuminated whenever the brake pedal was depressed. The vehicle was taken to the local dealer where it was diagnosed and determined that the cause of the failure was due to the engine. The dealer informed the contact that the pistons were not covered, and the engine was consuming an excessive amount of oil. The dealer instructed the contact to continue to drive for 1,000 miles and come back to the dealer for an evaluation. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.