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2023 Hyundai Santa Fe PLUG-IN Hybrid

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 20 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

What owners actually said

20 reports
Mileage unknown · Nov 15, 2024
Unknown Or Other

The rear section of panoramic sunroof exploded. We were traveling approximately 60 MPH on HWY 395 crossing the bridge on the Columbia River between WA and OR. Suddenly we heard a very loud explosion. When we stopped to investigate we found a hole in the sunroof. It exploded up and outward. There were very few glass shards inside…

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The rear section of panoramic sunroof exploded. We were traveling approximately 60 MPH on HWY 395 crossing the bridge on the Columbia River between WA and OR. Suddenly we heard a very loud explosion. When we stopped to investigate we found a hole in the sunroof. It exploded up and outward. There were very few glass shards inside the vehicle and no debris or evidence of anything that could have caused the breakage. The Hyundai dealer was unwilling to repair it as a warranty item. We paid a glass company through our insurance company to replace the glass. I’m aware that there were problems a few years ago with the Hyundai sunroofs and was advised to file this incident report. It was extremely scary to experience the noise.

NHTSA ODI #11625631

Mileage unknown · Sep 17, 2024
Electrical System

Well i have this a year and the horn went a month ago. I also have a hyundai Kona 2022 and it has had the horn replaced twice. Its a common issue with hyundai and safety issue especially where we drive in a city full of new college students from out of town snd people make erratic moves and safety concerns. It is a required …

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Well i have this a year and the horn went a month ago. I also have a hyundai Kona 2022 and it has had the horn replaced twice. Its a common issue with hyundai and safety issue especially where we drive in a city full of new college students from out of town snd people make erratic moves and safety concerns. It is a required part on a car and now this will be the 3rd time i need to replace it

NHTSA ODI #11615108

9,000 miles · Jul 19, 2024
Power Train

The contact owns a 2023 Hyundai Santa Fe. The contact stated after starting the vehicle, the transmission would only shift into neutral and would not shift into any other gear. In addition, the contact stated the vehicle failed to turn off as needed. The contact activated the parking brake to exit the vehicle safely. The contact…

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The contact owns a 2023 Hyundai Santa Fe. The contact stated after starting the vehicle, the transmission would only shift into neutral and would not shift into any other gear. In addition, the contact stated the vehicle failed to turn off as needed. The contact activated the parking brake to exit the vehicle safely. The contact stated prior to the failure, the vehicle had failed to shift into reverse; however, the failure was self-corrected. The contact stated several unknown warning lights were illuminated. The contact stated an independent mechanic was able to release the emergency hatch and disconnect the battery to restart the vehicle. The vehicle was temporarily repaired. The vehicle was taken to a local dealer for additional diagnostic tests. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.

NHTSA ODI #11603359

Mileage unknown · May 20, 2024
Forward Collision AvoidanceSteeringVehicle Speed Control

on the freeway and along side another car and "emergency breaking activation" warning. Happened 2 times in a month. Car swerved but I was able to control it. I was doing about 65 mph in each case.

NHTSA ODI #11589599

Mileage unknown · Mar 7, 2024
Structure

Rear passenger door cannot be opened from the inside. Lock operates remotely and manually and door can be opened from the outside. This is a safety issue. The door cannot be opened from the inside in an emergency. The door has not been assessed by a dealer tech. I have an appointment at the dealer to repair. There were no warnin…

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Rear passenger door cannot be opened from the inside. Lock operates remotely and manually and door can be opened from the outside. This is a safety issue. The door cannot be opened from the inside in an emergency. The door has not been assessed by a dealer tech. I have an appointment at the dealer to repair. There were no warning lights, messages or warning tones.

NHTSA ODI #11575928

Mileage unknown · Mar 3, 2024
Visibility/wiper

On the afternoon of 2 Mar 2024, the front panel of my sunroof exploded suddenly while driving at freeway speed, without warning or provocation. No one was injured. After the initial shock, I pulled over and inspected the damage. Fortunately, the inner upholstery was intact and kept all of the shattered glass out of the passen…

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On the afternoon of 2 Mar 2024, the front panel of my sunroof exploded suddenly while driving at freeway speed, without warning or provocation. No one was injured. After the initial shock, I pulled over and inspected the damage. Fortunately, the inner upholstery was intact and kept all of the shattered glass out of the passenger areas. I had to drive almost 30 miles to the nearest gas station / auto parts store in order to perform makeshift repairs with duct tape and plastic. I took digital pictures of the exploded sunroof. I contacted my Hyundai dealership and have plans to take the car in for inspection and repairs this coming week.

NHTSA ODI #11575162

Mileage unknown · Jan 14, 2024
Air BagsForward Collision AvoidanceSuspensionCrash

My horn isn't working as designed but when I push on steering wheel feels like it's cracking or breaking behind it. My front axels from factory were out of balance causing a vehicle vibration from 80+km/hr. Dealer thought it was tires not driveline. Different dealer diagnosed it as both axels in front. Issue was repaired on…

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My horn isn't working as designed but when I push on steering wheel feels like it's cracking or breaking behind it. My front axels from factory were out of balance causing a vehicle vibration from 80+km/hr. Dealer thought it was tires not driveline. Different dealer diagnosed it as both axels in front. Issue was repaired once parts were available. Vibration still is evident but think its tires. Trying to get hyundai to replace tires now as its consequential damage. In November 2023 I was involved in a accident where the front collision warning and assist system didn't engage properly as when it did inwas in the danger zone already. And when I applied the brakes the steering became stiff as to mimic loss of power steering. I couldn't turn out of the accident and couldn't avoid it. Have video of this on my dash cam. I have a warning light rhat comes up on my dash saying check turn signal dealership verified. They have ordered the ICU junction box (fuse panel) but its been on a back order. Till February now. But no stored codes ever stay on my ecu or bcm.

NHTSA ODI #11565471

Mileage unknown · Oct 11, 2023
Seats

Upon selecting my driver settings from the door panel, and the infotainment, the vehicle moves the seat settings back to driver 2. It does this in gear or not. Happens everytime a new setting is selected from the door panel button. Say driver 2 from driver 1. Very dangerous. Could move so far as to limit ones proximity to a…

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Upon selecting my driver settings from the door panel, and the infotainment, the vehicle moves the seat settings back to driver 2. It does this in gear or not. Happens everytime a new setting is selected from the door panel button. Say driver 2 from driver 1. Very dangerous. Could move so far as to limit ones proximity to accelerator or brake.

NHTSA ODI #11549413

Mileage unknown · Sep 8, 2023
Forward Collision AvoidanceService Brakes

On several occasions, the Automatic Emergency Braking System engages even though there is no evidence of a dangerous situation or imminent crash. It usually occurs during highway driving or at speeds over 40mph. In each case the brakes engage, the steering tightens, the AEBS notification appears on the dashboard and an alarm so…

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On several occasions, the Automatic Emergency Braking System engages even though there is no evidence of a dangerous situation or imminent crash. It usually occurs during highway driving or at speeds over 40mph. In each case the brakes engage, the steering tightens, the AEBS notification appears on the dashboard and an alarm sounds. After a few seconds, the brakes and steering return to normal. This occurs even when there is no evident traffic issues. I googled the situation and found that other drivers of this car have had similar problems. Here are links to that result: https://www.santafeforums.com/threads/emergency-braking-system-activates-intermittently.17221/ https://www.carproblemzoo.com/hyundai/santafe/automatic-emergency-braking-problems.php I suggest that the NTSB open an investigation into whether this is an ongoing problem.

NHTSA ODI #11543477

28,000 miles · Sep 6, 2023
Equipment

The contact owns a 2023 Hyundai Santa Fe Plug-In Hybrid. The contact stated while driving at an undisclosed speed, the contact became aware that the driver's side floor mat was the incorrect fit for the year, make, and model vehicle. The contact stated that the floor mat was obstructing the brake and accelerator pedals, present…

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The contact owns a 2023 Hyundai Santa Fe Plug-In Hybrid. The contact stated while driving at an undisclosed speed, the contact became aware that the driver's side floor mat was the incorrect fit for the year, make, and model vehicle. The contact stated that the floor mat was obstructing the brake and accelerator pedals, presenting a possible safety issue. The vehicle was not taken to the dealer or an independent mechanic. The floor mats were not replaced. The manufacturer was notified of the failure. The contact was informed that there were no floor mats currently made for the year, make, model to replace the present floor mats. The manufacturer opened a case. The failure mileage was 28,000.

NHTSA ODI #11542947

Official recalls

2

23V181000 · Trailer Hitches

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

22V816000 · Seat Belts:front; Seat Belts:pretensioner

Oct 31, 2022

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence & remedy

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

Additional source detail variants (2)

Seat Belts:front

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

Seat Belts:pretensioner

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.