← New search

2023 Hyundai Santa Fe PLUG-IN Hybrid

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Santa Fe PLUG-IN Hybrid years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 20 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Forward Collision Avoidance complaints

4 reports
Clear category filter
Mileage unknown · Nov 12, 2025
Forward Collision AvoidanceService BrakesVehicle Speed Control

While operating the vehicle, the cruise control turns off without any warning. The warning messages that come up only after the cruise control is turned off by the vehicle state "Smart cruise conditions not met" and "forward safety system disabled. Radar blocked". This disables the vehicle from utilizing cruise control in any ma…

Read full complaint

While operating the vehicle, the cruise control turns off without any warning. The warning messages that come up only after the cruise control is turned off by the vehicle state "Smart cruise conditions not met" and "forward safety system disabled. Radar blocked". This disables the vehicle from utilizing cruise control in any manner. This happened on the highway with the cruise set at 72 mph, with a semi truck right behind my vehicle in moderate traffic! The semi slammed brakes on and after initial shock, I was able to accelerate the vehicle somewhat to avoid a collision. The dealership claims that "ALL" new vehicles do this when operated in wintery weather, snow, or mud kicked up from the road, or when sensors get iced over. They claim that there is NO reprogramming that can be done to fix this HUGE safety issue. I have NEVER heard of this or experienced this in any other vehicle other than this Hyundai Santa Fe! As a disabled veteran, this honestly scared the hell out of me and makes me very leery to operate the vehicle in the wintertime time and I am the primary driver for the family! At the time of the incident, it was not snowing, the temperature was approximately 36 degrees, and the roadways were clear of snow or ice! The only thing that could be noted was that the roadway was wet, and after stopping, there was sand or salt film in the front of the vehicle. As a disabled veteran with a lower back injury and radicular pain down both legs, I rely on a vehicle's cruise control when driving more than short distances, in order to not cause lower back or leg pain while driving! This issue with the cruise control stopping operation and not allowing the cruise to be restarted is both a HUGE safety issue for both the operator and all vehicles around/near the vehicle on/at highway speeds, and a violation of the ADA (Americans with Disabilities Act). With no way to reprogram or reset this awful feature, the Hyundai Santa Fe is unsafe for disabled individuals.

NHTSA ODI #11699000

Mileage unknown · May 20, 2024
Forward Collision AvoidanceSteeringVehicle Speed Control

on the freeway and along side another car and "emergency breaking activation" warning. Happened 2 times in a month. Car swerved but I was able to control it. I was doing about 65 mph in each case.

NHTSA ODI #11589599

Mileage unknown · Jan 14, 2024
Air BagsForward Collision AvoidanceSuspensionCrash

My horn isn't working as designed but when I push on steering wheel feels like it's cracking or breaking behind it. My front axels from factory were out of balance causing a vehicle vibration from 80+km/hr. Dealer thought it was tires not driveline. Different dealer diagnosed it as both axels in front. Issue was repaired on…

Read full complaint

My horn isn't working as designed but when I push on steering wheel feels like it's cracking or breaking behind it. My front axels from factory were out of balance causing a vehicle vibration from 80+km/hr. Dealer thought it was tires not driveline. Different dealer diagnosed it as both axels in front. Issue was repaired once parts were available. Vibration still is evident but think its tires. Trying to get hyundai to replace tires now as its consequential damage. In November 2023 I was involved in a accident where the front collision warning and assist system didn't engage properly as when it did inwas in the danger zone already. And when I applied the brakes the steering became stiff as to mimic loss of power steering. I couldn't turn out of the accident and couldn't avoid it. Have video of this on my dash cam. I have a warning light rhat comes up on my dash saying check turn signal dealership verified. They have ordered the ICU junction box (fuse panel) but its been on a back order. Till February now. But no stored codes ever stay on my ecu or bcm.

NHTSA ODI #11565471

Mileage unknown · Sep 8, 2023
Forward Collision AvoidanceService Brakes

On several occasions, the Automatic Emergency Braking System engages even though there is no evidence of a dangerous situation or imminent crash. It usually occurs during highway driving or at speeds over 40mph. In each case the brakes engage, the steering tightens, the AEBS notification appears on the dashboard and an alarm so…

Read full complaint

On several occasions, the Automatic Emergency Braking System engages even though there is no evidence of a dangerous situation or imminent crash. It usually occurs during highway driving or at speeds over 40mph. In each case the brakes engage, the steering tightens, the AEBS notification appears on the dashboard and an alarm sounds. After a few seconds, the brakes and steering return to normal. This occurs even when there is no evident traffic issues. I googled the situation and found that other drivers of this car have had similar problems. Here are links to that result: https://www.santafeforums.com/threads/emergency-braking-system-activates-intermittently.17221/ https://www.carproblemzoo.com/hyundai/santafe/automatic-emergency-braking-problems.php I suggest that the NTSB open an investigation into whether this is an ongoing problem.

NHTSA ODI #11543477

Official recalls

2

23V181000 · Trailer Hitches

Mar 17, 2023

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

22V816000 · Seat Belts:front; Seat Belts:pretensioner

Oct 31, 2022

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence & remedy

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

Additional source detail variants (2)

Seat Belts:front

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

Seat Belts:pretensioner

Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Consequence: An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.

Remedy: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.