2026 Hyundai Santa Cruz

The contact owns a 2026 Hyundai Santa Cruz. The contact stated that while driving at an undisclosed speed, the message "You May Want to Consider Taking a Break" was displayed with an audible alert nine times during a thirteen-mile trip, causing a distraction. The vehicle was taken to the dealer, who determined that the Lane Departure feature was built into the computer system and was unable to be disabled. The failure mileage was approximately 5.

The lake keep assist safety feature works inconsistently. Many times, the system has allowed my vehicle to cross the yellow or white lines, when it shouldn't have. Even worse, during wintertime, the vehicle gets confused as to what is road and what is not, jerking the vehicle in directions that it shouldn't be going (either off the road, or into incoming traffic). This is quite a violent jerk, so, unless the steering wheel is held steady with significant force, it could cause the vehicle to depart from the intended driving lane. Moreover, when there is snow on the road, the violent jerks can actually send the vehicle into an uncontrollably spin! This feature could be a way to make driving safer, but when you expect it to work, and it doesn't, driving can actually be more unsafe than if the system didn't exist to begin with. And when it does activate when it is not supposed to, it could actually perform actions opposite to the intended function. The previous Santa Cruz that I had (MY2023) had the same feature, but it actually worked all of the time unless there were no lines on the road. Even then, it still worked most of the time.