2026 Hyundai Kona

On April 20, 2026 I was pulling into a parking space. I began to break but something went terribly wrong. My car accelerated on it's own, went over the curb and crashed into a building. Three air bags deployed: two on the drivers side of the car (front and side air bag) and one in the back seat behind the driver (the side air bag). I had a [XXX] in the back seat behind the passenger side of the car in a car seat. I was told at the time of the incident that there was not structural damage to the building that was hit. I have asked my insurance company to inspect the car for any malfunctions but they won't. They deem it totaled and say I am at fault because it's my responsibility to control my car. The police arrived but they did not inspect the car either. I have contacted the dealership (Parkway Hyundai), but they are of no help either. There were not warning lamps, messages or other symptoms of the problem prior to the failure. However, I did notice recently that when I put my foot on the break to start the car that sometimes the break was very stiff and other times it was not. I thought it strange but thought it was just the way my car was. My insurance is Progressive. Claim # XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Body: The hood/Under the hood: There is a wide ½“ or more gap on the right and left side of the hood. I can see inside under the hood from a distance. It is not flush while connecting to the rest of the vehicle. I can see the ground after opening the hood. The engine and all the components are exposed to the elements. This is a new vehicle from the dealership brand. There is no cover for the bottom to protect the engine or protection for wirings and other mechanisms under the hood. Winters in Illinois is brutal and floods. Poor acceleration and Brakes Restriction while steering experienced dragging sounds and forced pushing and pulling. I do not trust the steering wheel mechanism at all and have to grip it to make sure I keep complete control of the steering wheel and fearful of the reliability of the breaks because I have experience being pulled or pushed while merging and having to panicky while using the brakes. I must press extremely hard to brake in slow traffic and use extreme hard brake to slow to a complete stop during rush hours. Fuel performance is horrible. This model requires gasoline. When I feel my vehicle up with fuel the tank is a fuel guzzler. The fuel disappears in days. I must refill the tank once a week. This car does not have good mileage. Doors All the doors automatically unlock when put in park. Fuel performance is horrible. This model requires gasoline. When I feel my vehicle up with fuel the tank is a fuel guzzler. The fuel disappears in days. I must refill the tank once a week. This car does not have good mileage. The steering mechanism is terrorizing my driving experience. Merging and changing lanes while driving in traffic I experience resistance and restriction. Inside the front panel Inside the car appears to have glitches such as the temperature settings flipping from inside/outside air. The radio shuts down. Window fluid splatters the entire windshield obstructing view. Purchased 2025