2021 Hyundai Kona

The contact owns a 2021 Hyundai Kona. The contact stated that while driving at a slow speed or making a turn, the vehicle stalled. In addition, there was an abnormal ticking sound coming from the engine. There was an unknown code displayed on the instrument panel. Most recently, the engine started consuming an excessive amount of engine oil. The contact was adding oil every other week to the vehicle. The vehicle was taken to an independent mechanic; however, no cause for the failure was found. The contact stated that on a separate occasion, while the accelerator was depressed, the engine made a rough revving sound. The contact stated that at the beginning, the vehicle stalled after the contact drove over a speed bump or drove around a roundabout. The contact moved the gear shift lever to neutral(N) and restarted the vehicle. The vehicle was taken to the dealer; however, the vehicle was not inspected or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.

The contact owns a 2021 Hyundai Kona. The contact stated while driving at undisclosed speeds, the vehicle started accelerating slowly. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was an abnormal dinging sound coming from the vehicle. There was no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the battery needed to be replaced, and the vehicle was experiencing excessive oil consumption. The mechanic recommended additional testing. The contact declined the additional diagnostic test. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 35,000.