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2020 Hyundai Kona

Owner reports · Recalls · Investigations

More warning signs than most Kona years

Owner complaints for the 2020 Hyundai Kona are substantially higher than the model-year median of 74.

About this comparison →

When problems were reported

Mileage at the reported incident

47 reports with mileage · 111 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports3 fire reports7 injury reports

What owners actually said

158 reports
2,400 miles · Nov 2, 2020
Steering

TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING 35 MPH, AN UNKNOWN WARNING LIGHT FLASHED ON AND OFF INTERMITTENTLY. THE CONTACT LOOKED IN THE OWNERS MANUAL AND BECAME AWARE OF A FAILURE OF THE ELECTRIC STEERING SYSTEM. THE MANUAL INSTRUCTED THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN T…

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TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING 35 MPH, AN UNKNOWN WARNING LIGHT FLASHED ON AND OFF INTERMITTENTLY. THE CONTACT LOOKED IN THE OWNERS MANUAL AND BECAME AWARE OF A FAILURE OF THE ELECTRIC STEERING SYSTEM. THE MANUAL INSTRUCTED THAT THE VEHICLE SHOULD NOT BE DRIVEN. THE VEHICLE WAS TAKEN TO PRIDE HYUNDAI OF SEEKONK (11 TAUNTON AVENUE, SEEKONK, MA 02771, (508) 336-7880 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. ANOTHER DEALER DIAGNOSED THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 2,400.

NHTSA ODI #11372615

11,008 miles · Oct 29, 2020
Engine

IN JUNE I TOOK THE CAR BACK TO THE DEALERSHIP BECAUSE OF A LOUD TICKING NOISE. I THEN THOUGHT IT WAS THE OIL LEVEL WAS LOW... WHEN THEY CHECKED TO SEE IT I NEEDED AN OIL CHANGE THEY STATED I NEED TO HAVE AT LEAST 7500 MILES ON THE VEHICLE BEFORE I CAN GET AN OIL CHANGE. THEY STATED THAT MY OIL LEVEL WAS GOOD AND TO COME BACK , I…

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IN JUNE I TOOK THE CAR BACK TO THE DEALERSHIP BECAUSE OF A LOUD TICKING NOISE. I THEN THOUGHT IT WAS THE OIL LEVEL WAS LOW... WHEN THEY CHECKED TO SEE IT I NEEDED AN OIL CHANGE THEY STATED I NEED TO HAVE AT LEAST 7500 MILES ON THE VEHICLE BEFORE I CAN GET AN OIL CHANGE. THEY STATED THAT MY OIL LEVEL WAS GOOD AND TO COME BACK , I EXPLAINED TO THE ADVISOR THAT THIS SOUND (TICKING) WAS NOT NORMAL HE STATED THAT ALL THE 2020 KONA HAS THAT SOUND... SO THEY RELEASED THE CAR BACK TO US THEN 2 WEEKS LATER THE CLICKING NOISE GOT LOUDER WE MADE ANOTHER APPT THE CHANGED THE OIL AND STATED ALL KONA SOUND THE SAME 1 WEEK LATER TRAVELING ON I4 THE OIL LIGHT CAME ON AND THE ENGINE LIGHT THE CAR SHUT DOWN AND I WAS STRANDED ON THE HIGHWAY 4 AM.... FOR 2 HOURS.. I WAS LIVID.... I HAD THE CAR TOWED BACK TO THE DEALERSHIP THEN THEY FOUND OUT THAT MY OIL SENSOR WAS BAD... THAT'S WHERE THE CLICKING NOISE WAS COMING FROM SO I WANT TO INFORM ANYONE THAT HAS THAT TYPE OF CAR IF THE ENGINE IS CLICKING THAT MEANS THE OIL SENSOR IS BAD.

NHTSA ODI #11367063

100 miles · Sep 21, 2020
Electronic Stability Control (esc)

VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT; REQUIRING CONSTANT CORRECTION WHILE TRAVELING ON A STRAIGHT 4 LANE HIGHWAY. CONDITION WAS PRESENTED TO DEALER. FOLLOWING A TEST DRIVE BY DEALER SERVICE MANAGER WITH MY DEMONSTRATION OF WANDER, SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AS A PASSENGER. HE DECLARED THE…

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VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT; REQUIRING CONSTANT CORRECTION WHILE TRAVELING ON A STRAIGHT 4 LANE HIGHWAY. CONDITION WAS PRESENTED TO DEALER. FOLLOWING A TEST DRIVE BY DEALER SERVICE MANAGER WITH MY DEMONSTRATION OF WANDER, SERVICE MANAGER TEST DROVE THE VEHICLE WITH ME AS A PASSENGER. HE DECLARED THE WANDER CONDITION AS "NORMAL" FOR ELECTRONIC ASSIST POWER STEERING. HE DID, HOWEVER, CHANGE THE STEERING DEGREE WIT A MARGINAL IMPROVEMENT BUT CONDITION HAS CONTINUED. HYUNDAI MOTORS AND HENDERSON (NEVADA) SUPERSTORE HAVE BEEN NOTIFIED IN WRITING ABOUT THIS SAFETY ISSUE.

NHTSA ODI #11360770

160 miles · Sep 17, 2020
Visibility

TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN THE RAIN AT VARIOUS SPEEDS, MOISTURE ON THE INSIDE OF THE PASSENGER'S AND DRIVER'S WINDOWS OBSTRUCTED HIS VISION AND CAUSED HIM TO LOSE VISION IN BOTH SIDE MIRRORS. THE CONTACT ALSO STATED THAT HE ATTEMPTED TO ROLL BOTH WINDOWS DOWN TO CLEAR THE WINDOW…

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TL* THE CONTACT OWNS A 2020 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN THE RAIN AT VARIOUS SPEEDS, MOISTURE ON THE INSIDE OF THE PASSENGER'S AND DRIVER'S WINDOWS OBSTRUCTED HIS VISION AND CAUSED HIM TO LOSE VISION IN BOTH SIDE MIRRORS. THE CONTACT ALSO STATED THAT HE ATTEMPTED TO ROLL BOTH WINDOWS DOWN TO CLEAR THE WINDOWS HOWEVER, HIS VISION REMAINED OBSTRUCTED. THE CONTACT TOOK THE VEHICLE TO HYUNDAI OF NEW PORT RICHEY (3936 US-19, NEW PORT RICHEY, FL 34652) WHERE THE VEHICLE WAS INSPECTED AS WELL AS TWO OTHER VEHICLES, AND WAS INFORMED THAT HIS COMPLAINT WAS A PART OF NORMAL VEHICLE OPERATION. THE CONTACT THEN NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS OFFERED NO ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 160.

NHTSA ODI #11355579

790 miles · Aug 17, 2020
Wheels

NEXEN NPRIZ AH8 215/55R17 94V NEW CAR AND TIRES LESS THAN 800 MILES. DRIVING ON HIGHWAY ABOUT 65 MPH , SUDDEN EXTREME DIFFICULTY CONTROLLING CAR WITHOUTY WARNING, PULLED OVER. LEFT FRONT FLAT NOTED. TOWED TO DEALER. NO SCREW OR OTHER ITEMS FOUND IN TIRE, NO RIM DAMAGE DETECTED PER DEALER. NO DAMAGE TO CAR NOTED. NEW TIRE ORDERE…

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NEXEN NPRIZ AH8 215/55R17 94V NEW CAR AND TIRES LESS THAN 800 MILES. DRIVING ON HIGHWAY ABOUT 65 MPH , SUDDEN EXTREME DIFFICULTY CONTROLLING CAR WITHOUTY WARNING, PULLED OVER. LEFT FRONT FLAT NOTED. TOWED TO DEALER. NO SCREW OR OTHER ITEMS FOUND IN TIRE, NO RIM DAMAGE DETECTED PER DEALER. NO DAMAGE TO CAR NOTED. NEW TIRE ORDERED.

NHTSA ODI #11349952

44 miles · Aug 7, 2020
SteeringSuspensionVehicle Speed Control

WHEN I DRIVE THE CAR ON THE STREET AND FREEWAY I HAVE TO HOLD THE STEERING WHEEL IN PLACE SO I DON'T GO INTO THE NEXT LANE. THE CAR FEELS LIKE IT HYDROPLANES AND SHIFTS ON THE FREEWAY. WHEN TURNING THE CAR SHIFTS AS WELL. THE CAR BOUNCES WHEN DRIVING AND ON THE FREEWAY WHEN I GO OVER A BUMP I HAVE TO PULL THE WHEEL SO THE CAR DO…

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WHEN I DRIVE THE CAR ON THE STREET AND FREEWAY I HAVE TO HOLD THE STEERING WHEEL IN PLACE SO I DON'T GO INTO THE NEXT LANE. THE CAR FEELS LIKE IT HYDROPLANES AND SHIFTS ON THE FREEWAY. WHEN TURNING THE CAR SHIFTS AS WELL. THE CAR BOUNCES WHEN DRIVING AND ON THE FREEWAY WHEN I GO OVER A BUMP I HAVE TO PULL THE WHEEL SO THE CAR DOESN'T GO INTO THE NEXT LANE. THE CAR LAGS WHEN ACCELERATING. ONE TIRE WASN'T HOLDING AIR SO I TOOK IT TO THE TIRE CENTER TO HAVE IT FIXED. THE CAR DRIVES THIS WAY EVERYDAY.

NHTSA ODI #11343979

519 miles · Jul 29, 2020
Steering

WHILE DRIVING OVER 40MPH, VEHICLE WANDERS FROM LEFT TO RIGHT WITHOUT DRIVER INPUT. THE ELECTRONIC POWER STEERING REQUIRES CONSTANT DRIVER INPUT TO CORRECT DIRECTION OF TRAVEL AND IS MOST EVIDENT ON STRAIGHT 4 LANE HIGHWAY, CONDITION WAS SHARED WITH HENDERSON (NEVADA)) HYUNDAI SUPERSTORE ON 20 MILE DRIVE. PURCHASED NEW 6/27/20

NHTSA ODI #11342139

1,450 miles · Mar 4, 2020
Vehicle Speed ControlCrashInjury

ON TUESDAY, MARCH 2020, I PULLED INTO A PARKING SPACE AT A LOCAL CVS STORE SHORTLY AFTER 5 PM, ABOUT TO COME TO A COMPLETE STOP AND SHIFT INTO PARK, WHEN MY 2020 HYUNDAI KONA SUDDENLY AND INEXPLICABLY ACCELERATED, JUMPED THE POLICEMAN, THEN THE CURB AND RAMMED INTO THE WALL OF CVS STORE. MY AIRBAG WAS ACTIVATED AND THE CAR ROLLE…

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ON TUESDAY, MARCH 2020, I PULLED INTO A PARKING SPACE AT A LOCAL CVS STORE SHORTLY AFTER 5 PM, ABOUT TO COME TO A COMPLETE STOP AND SHIFT INTO PARK, WHEN MY 2020 HYUNDAI KONA SUDDENLY AND INEXPLICABLY ACCELERATED, JUMPED THE POLICEMAN, THEN THE CURB AND RAMMED INTO THE WALL OF CVS STORE. MY AIRBAG WAS ACTIVATED AND THE CAR ROLLED BACK AFTER THE IMPACT. THERE WAS NO DAMAGE TO THE WALL AND THE SHERIFFS DEPUTY WHO ARRIVED AFTER THE CAR'S EMERGENCY NOTIFICATION SYSTEM WAS ACTIVATED DID NOT MAKE A REPORT SINCE THE EMPLOYEES AT CVS DECLINED TO PRESS ANY CHARGES. MY VEHICLE SUSTAINED MEDIUM DAMAGE TO THE FRONT END, BUT WAS DRIVE-ABLE. I SUSTAINED A VERY STRONG BLOW TO MY UPPER CHEST AND HAVE HAD PROBLEMS BREATHING. I TOOK PICTURES OF THE AREA BUT DID NOT GO TO A DOCTOR THE SAME EVENING. I HAVE BEEN DRIVING OVER 12 YEARS AND HAVE NOT HAD A SINGLE ACCIDENT OR EVEN A TICKET IN ALL THIS TIME AND I AM 100% CERTAIN I DID NOTHING WRONG!!! PLEASE RSVP ASAP !!! THANK YOU.

NHTSA ODI #11315963

Official recalls

2

21V301000 · Engine

Apr 28, 2021

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

Consequence & remedy

Consequence: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

20V022000 · Equipment:other:labels

Jan 17, 2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.