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2020 Hyundai Kona

Owner reports · Recalls · Investigations

More warning signs than most Kona years

Owner complaints for the 2020 Hyundai Kona are substantially higher than the model-year median of 74.

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When problems were reported

Mileage at the reported incident

47 reports with mileage · 111 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports3 fire reports7 injury reports

Unknown Or Other complaints

17 reports
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Mileage unknown · Jul 22, 2022
Unknown Or Other

My driver's side door would not unlock, either electrically, or mechanically today. I was in the car and could not exit. I'm 70 years old and a big guy. crawling over the console in a Kona to get out of the passenger side was a struggle. Took it to the dealer who said, yea, this is common. Question is, why is this not a safety r…

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My driver's side door would not unlock, either electrically, or mechanically today. I was in the car and could not exit. I'm 70 years old and a big guy. crawling over the console in a Kona to get out of the passenger side was a struggle. Took it to the dealer who said, yea, this is common. Question is, why is this not a safety recall? Had I been in an accident, the first responders would have to waste time to break open the door. If you are taking someone to an emergency room, you can't get out when you get there. This issue just randomly happened. Note the technician said this is very common, happening to all the Hyundais. He said a latch mechanism was failing. Web search shows it is not limited to the driver door.

NHTSA ODI #11475293

Mileage unknown · Jan 28, 2022
Unknown Or Other

2020 HYUNDAI KONA. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-301. THE CONSUMER STATED THE VEHICLE FAILED AS DESCRIBED IN SAFETY RECALL 21V-301. THE DEALER REFUSED TO HONOR THE RECALL AND REPAIR THE VEHICLE.

NHTSA ODI #11449232

Mileage unknown · Nov 11, 2021
Unknown Or Other

Felt shudder and felt like transmission not catching, later a “ping” sound, then sounded like something dropped or hit (though didn’t see anything in front of me when driving) and then didn’t look behind as on interstate. Then the oil and engine lights and one other came on and the car lost power.

NHTSA ODI #11440141

18,000 miles · Oct 13, 2021
Unknown Or Other

The contact owns a 2020 Hyundai Kona. The contact’s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact’s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awa…

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The contact owns a 2020 Hyundai Kona. The contact’s granddaughter stated while driving approximately 20 MPH, the vehicle began to violently shake. The contact’s granddaughter pulled over but was unable to restart the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer and was awaiting a diagnostic test. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 18,000.

NHTSA ODI #11436598

Mileage unknown · Jul 10, 2021
Electrical SystemUnknown Or Other

My Car Has Had Problems With The Starter It Would Not Start At Times My Car Has Been Checked By Priority Acura On They My Starter Needed To Be Replaced At At Times My Car Has Trouble Picking Up Speed Consumer stated vehicle was diagnosed in June 8th, 2021. Today different issues occurring all windows not down at the same time …

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My Car Has Had Problems With The Starter It Would Not Start At Times My Car Has Been Checked By Priority Acura On They My Starter Needed To Be Replaced At At Times My Car Has Trouble Picking Up Speed Consumer stated vehicle was diagnosed in June 8th, 2021. Today different issues occurring all windows not down at the same time and when 2 are down the car shakes.

NHTSA ODI #11424245

16,000 miles · Jun 22, 2021
Unknown Or OtherCrashInjury

The contact owns a 2020 Hyundai Kona. The contact stated while driving at 20 MPH, the AEB system inadvertently engaged causing the vehicle to decelerate and accelerate on its own. As a result, the contact lost control of the vehicle and crashed into another vehicle. The air bags did not deploy. The contact stated several warning…

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The contact owns a 2020 Hyundai Kona. The contact stated while driving at 20 MPH, the AEB system inadvertently engaged causing the vehicle to decelerate and accelerate on its own. As a result, the contact lost control of the vehicle and crashed into another vehicle. The air bags did not deploy. The contact stated several warning lights were illuminated and there was smoke coming from the hood. The contact sustained injuries on the neck and shoulder but did not seek medical assistance at the time. A police report was filed. The vehicle was towed to a tow lot, then to the dealer but was not diagnosed nor repaired. The manufacturer was made aware of the failure and did not provide assistance. The approximate failure mileage was 16,000. Vehicle is a lease. Consumer had numerous issues.

NHTSA ODI #11421832

7,000 miles · Feb 7, 2021
EngineUnknown Or Other

MY 6 MONTH OLD, HYUNDAI 2020 KONA THAT I BOUGHT IN JULY OF 2020 WITH ONLY 7000 MILES ON IT HAD ITS ENGINE FAIL AS I WAS DRIVING MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO A MECHANIC. NO INDICATION LIGHTS CAME ON TELLING ME THAT THERE WAS SOMETHING WRONG WITH THE CAR BEFORE THE ENGINE FAILED. THE CAR IS NOW AT HYUNDAI DEALERSH…

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MY 6 MONTH OLD, HYUNDAI 2020 KONA THAT I BOUGHT IN JULY OF 2020 WITH ONLY 7000 MILES ON IT HAD ITS ENGINE FAIL AS I WAS DRIVING MULTIPLE TIMES BEFORE I WAS ABLE TO GET IT TO A MECHANIC. NO INDICATION LIGHTS CAME ON TELLING ME THAT THERE WAS SOMETHING WRONG WITH THE CAR BEFORE THE ENGINE FAILED. THE CAR IS NOW AT HYUNDAI DEALERSHIP AND THEY ARE TELLING ME THAT MY NEW CAR NEEDS A NEW ENGINE AND THEY HAVE NO IDEA WHAT STARTED IT OR IF REPLACING THE ENGINE WILL FIX IT. THIS INCIDENT HAPPENED WHILE I WAS PULLING INTO A PARKING LOT, WHILE I WAS ON THE HIGHWAY, WHILE I WAS AT A STOP LIGHT AND AGAIN PULLING INTO THE HYUNDAI DEALERSHIP. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND THE DEALERSHIP IS NOT DOING ANYTHING TO MAKE THIS RIGHT.

NHTSA ODI #11395078

Official recalls

2

21V301000 · Engine

Apr 28, 2021

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.

Consequence & remedy

Consequence: A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Hyundai will deploy Piston Ring Noise Sensing System (PNSS) software. Owner notification letters were mailed August 24, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

20V022000 · Equipment:other:labels

Jan 17, 2020

Hyundai Motor America (Hyundai) is recalling certain 2020 Kona vehicles. The certification label may indicate incorrect Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 567, "Certification" and 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: An incorrect GAWR could result in the vehicle being overloaded, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will install new label stickers displaying the correct GAWR over the affected areas of the certification label, free of charge. The recall began March 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 187.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.