2019 Hyundai Kona Electric

As noted above, the recall (200) for this problem was issued in March 2021. I have been trying to get Hyundai to repair the vehicle since I received this information. Late last year I was told by the dealer in my area that a fix was ready and took the car in for repair on December 27, 2021. The dealer had no fix. I have contacted the dealer several times in the past 6 months, and recently filed a complaint with the national Hyundai Corporation. As of now, I am still driving the car with the urgent battery problem, and have not received a date for the necessary repair

At time of purchase (new) this car did not come with a spare or jack but included a can of fix a flat and a cheep compressor. While traveling I became stranded with an un repairable flat tire and had to have someone come get me with a jack and abandon the car on the side of the road. I then purchased a spare tire kit directly from the purchase point dealer. On a second incident I discovered that the spare tire (donut) does not fit the rear wheels. It does not clear the brake calipers. Come to find out there is no other rim or tire that will fit this car thus leaving the driver with no options should a flat or bent rim happen. Hyundai's solution to this is to throw a can of fix a flat in the trunk. How can that be legal in this country. For the second time in two years.

There has been a battery recall on our Kona EV since March 2021. We were asked to keep the battery charged only to 80% to prevent problems. Hyundai is aware that we need a battery and we were contacted in late summer to set up an appointment to replace it. Every time we try to set something up they tell us that they don't have the battery or the proper parts. This is unacceptable. We have spoken with the service writer several times without resolution. At this point we do not trust Hyundai and are extremely unhappy with our vehicle purchase given the ongoing safety concern of continuing to drive a car with a batter that has been recalled.

I left my car with the dealer at the end of August for a repair, and they identified that Recall 200 had to be done. I received a rental car at that time. It is now February and I have still not gotten my car back. I have contacted both the dealer and Hyundai corporate to try to find out what is happened but they just tell me there is no "ETA" on the replacement part.

The contact owns a 2019 Hyundai Kona. The contact stated that she initially received notification of NHTSA Campaign Number: 21V127000 (Electrical System). The vehicle was taken to the dealer and the battery was reduced to 80%. The contact was instructed to park the vehicle away from structures until a final remedy was available. The contact never received information about the final remedy from the dealer. Months later, the contact had taken the vehicle to the dealer for a maintenance repair and the battery was reset to 100%. After a few weeks of driving the vehicle, the EV warning light appeared on the instrument panel and the dealer was notified of the issue. The contact was then instructed to bring the vehicle back to the dealer where it remained in their possession. The manufacturer had been notified of the failure and provided the contact a case manager. The contact had not yet heard from the case manager regarding her vehicle. The vehicle was not repaired. The failure mileage was approximately 21,000.

I was directed by Jennifer Kruger at the NHTSA to complete this form. My 2019 Hundai Kona EV is part of the EV battery recall. On August 27, 2021, my local dealer took my car while waiting for a replacement battery. I do have use of a rental vehicle. I've reached out to Hyundai Customer Service many times in an attempt to find out when my care will be fixed and returned to me. I've not been able to get any answers. My car is 17 months old and they have now had it for over 4 months. That is unacceptable. I filed a Lemon Law request in July after months of 20% battery reduction with no indication of when that would be fixed. My request was denied. One month later they determined that my car was part of the recall. I'm not sure why the manufacturer gets to make that determination - that seems self serving to me. Can you help me find some resolution to this issue? Please let me know if you need any additional information from me.

Took my 2019 Hyundai Electric Kona into dealer on 7/30/21, re: Recall #200. They kept the car for 2 1/2 weeks, finally determining that the entire battery pack should be replaced. Five months later, I am still waiting. The maximum charge is at 80%, I have brought it in for all the other recalls. The dealership keeps telling me that they have some battery packs, but that those are for "other" customers, and that I must wait. Hyundai is building new electric cars, there are clearly battery packs available. As I lease my car, and the 3 year lease is up in Sept. 2022, I am beginning to wonder if the dealership is purposely delaying the battery replacement to force me into returning the car, rather than purchasing it, at the end of the lease. Why hasn't this safety recall been addressed by Hyundai? Please help me.

Hyundai has been unable to complete a recall on the Kona EV's battery for nearly a year, which is not "reasonable" by anyone's definition of the word. During that time, we've been unable to charge our car in our garage (where our charger is installed) and haven't been able to use the car on roadtrips as we have to limit the charging capacity (per the recall instructions). I requested a buyback under my state's lemon laws but they claimed it wasn't applicable (I disagree based on the law and will be filing a complaint with the state as well). I've been waiting months for the battery to arrive at the dealership. There have been no updates from corporate since they denied the buyback request. Local dealerships have complained that corporate keeps changing the rules and how they're supposed to handle the recall, and are of no help. We're going on a year without being able to fully utilize the car and Hyundai refuses to offer any help. They claim there are issues with the battery supply but are marketing brand new cars with batteries.

The contact owns a 2019 Hyundai Kona. The contact received a notification for NHTSA Campaign Number: 20V630000 (Electrical System) and 21V127000 (Electrical System). The dealer had been notified about the recalls; however, the contact was informed that the parts were not yet available. The manufacturer had also been notified of the recalls. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.