2017 Hyundai Ioniq Electric

Just before 3 PM on Sunday, 14MAY, my Hyundai Ioniq had been charging for a few hours as usual and I heard a circuit breaker "pop". I went outside to check on my car, and my car had started smoking. I immediately unplugged the charger and after the smoke cleared, found that both the charger I purchased months ago and the charge port on the Ioniq had melted. This rendered both items unusable. This is available for inspection. If I had not been home while the car was charging, if the car was inside, or if this had happened at any public charging station, this could of course cause any number of issues, from fire, to being exposed to the carcinogens of the burning/smoking plastics of the port and charger. The vehicle has been inspected by a GEICO insurance adjuster as well as Annapolis Hyundai.

The contact owns a 2017 Hyundai Ioniq Electric. The contact received notification of NHTSA Campaign Number: 21V944000 (Electrical System) however, the part to do the recall repair was not yet available. Several unknown dealers were made aware of the issue confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

FOR APPROX. ONE WEEK THERE WAS AN UNPLEASANT SMELL NOTICED INSIDE OF THE VEHICLE WHEN DRIVING. IT SEEMED TO BE MORE EVIDENT WHEN THE HEAT/AC SYSTEM WAS OFF AND OUTSIDE AIR WAS COMING IN THROUGH THE VENTS. AT THE END OF THE WEEK, ON THE WEEKEND THE ODOR WAS NOTICED WHEN THE CAR WAS DRIVEN HOME, AND AFTER IT GOT HOME. THE HOOD WAS OPENED AND IT WAS NOTICED THAT THE 12V AUX BATTERY WAS BLOATED ON ONE SIDE, WAS STEAMING VAPOR OUT OF ONE SIDE, AND WAS VERY HOT. THE CAR WAS POWERED OFF AND LOOKED AT AGAIN THE NEXT MORNING. THE CAR WOULD NOT OPEN AND HAD TO BE ACCESSED WITH THE MANUAL KEY. THE BATTERY VOLTAGE MEASURED WAS ONLY 2V. THE SAFETY CONCERN IS THAT THERE WAS NO INDICATION OF A 12V BATTERY ISSUE ON THE INSTRUMENT PANEL. IN ADDITION TO THAT CONCERN, WHAT DOES THE CAR DO IF YOU ARE DRIVING AND THE BATTERY HAS A MAJOR FAILURE? DOES THE CAR CONTINUE TO DRIVE, OR BECOME DISABLED ON THE SPOT PUTTING THE DRIVER AT RISK?

BROUGHT VEHICLE IN TO DEALERSHIP MULTIPLE TIMES. WHEN USING THE BLUETOOTH CONNECTION IN THE CAR TO MAKE OR RECEIVE CALLS, THE PERSON ON THE OTHER END OUTSIDE OF THE VEHICLE, RECEIVING THE CALL, OR MAKING THE CALL, HEARA A TERRIBLE ECHO OF THEIR OWN VOICE. THE PERSON INSIDE THE VEHCILE DOES NOT HEAR AN ECHO. THIS IS NOT ONLY ANNOYING, IT CAN BE QUITE DISTRACTING.IT TOOK SEVERAL VISITS T CONVINE THE DEALERSHIP AND CORPORATE CUSTOMER SERVICE THAT THE ECHOING EXISTS. THE ECHO OCCURS REGARDLESS OF THE TYPE/BRAND OR CELL PHONE OR LANDLINE. I WAS FINALLY ABLE TO HAVE THE SERVICE TECH HEAR AN ECHO. STILL, THEY HAVN'T BEEN ABLE TO REPAIR THE ISSUE. THIS IS ALSO HAPPENING ON MY OTHER VEHCILE, A 2017 HYUNDAI SANTA FE SPORT.