2016 Hyundai Genesis

PROPELLER SHAFT ASSEMBLY / DRIVE SHAFT ASSEMBLY. RESULT: DEALER REPLACED UNDER FACTORY WARRANTY IN 2018 AND NOISE NO LONGER EXISTS. PREVIOUSLY, BETWEEN 15 MPH AND 20 MPH AT CRUISE SPEED AND NO ACCELERATION, A LOUD BUFFETING/RECOILING/CUFFING NOISE IS AUDIBLE IN THE CABIN. SOUNDS AS THOUGH IT ORIGINATES UNDER THE FLOOR BOARDS. HEARD THIS FROM THE MOMENT I PURCHASED THE VEHICLE NEW WITH 15 MILES ON THE ODOMETER UNTIL I BROUGHT IT IN TO THE DEALER TWO YEARS LATER, WHICH, AS WRITTEN ABOVE, THEY DIAGNOSED THE SOURCE TO THE PROPELLER SHAFT / DRIVE SHAFT ASSEMBLY.

IF I DO NOT FILL THE AUTO WITH A PREMIUM BLEND GASOLINE THE CAR WILL INCONSISTENTLY OVER REV AND JERK INTO GEAR IF I ACCELERATE SOMEWHAT SUDDENLY. THIS RESPONSE IS QUITE ODD AND COULD CAUSE AN ACCIDENT SINCE THE CAR KICKS INTO GEAR RATHER HARD AFTER ACCELERATING AND THEN LETTING OFF THE GAS. THE SENSATION IS THE SAME AS EXPERIENCING A LIGHT BUT LOUD REAR END COLLISION FROM BEHIND. THE CAR IS LUXURIOUS AND BIG THEREFORE, YOU WOULDN'T EXPECT THIS TYPE JOLTING FROM THE DRIVE TRAIN.

ABOUT A MONTH BEFORE THE INCIDENT, THE VEHICLE WAS FULLY IMSPECTED IN OFFICIAL DEALERSHIP, NO ISSUES REPORTED. A FEW DAYS BEFORE THE INCIDENT, THE WIPERS STARTED WORKING WITH THE ENGINE OFF; I SCHEDULED AN APPOINTMENT FOR AN INSPECTION. THE VEHICLE WAS LEASED WITH ABOUT 10 MONTHS LEFT ON THE LEASE. ON APRIL 13, 2018 AFTER DRIVING FOR 1,5-2 HOURS, I PARKED IT AND WENT TO THE OFFICE FOR 10-15 MINUTES; ON MY WAY BACK TO THE VEHICLE I HEARD THE FIRE TRUCKS COMING; AS I WAS APPROACHING MY VEHICLE I REALIZED THAT MY VEHICLE WAS ON FIRE. THE INSPECTOR REPORTED THE ENGINE EXPLOSION DUE TO MANUFACTURERS PROBLEM. SO BASICALLY HAPPY TO BE ALIVE AS NOBODY KNOWS WHAT WOULD HAD HAPPENED WITH ME AND MY KIDS IN THE VEHICLE DRIVING ON A HIGHWAY; SO AFTER MORE THAN 3,5 MONTHS HYUNDAI FINNCIAL STILL DID NOT CLOSE THE CASE ALTHOUGH THEY STATED THAT THEY ARE IN THE PROCESS OF PAYING OFF THE VEHICLE. NOBODY EVER SAID SORRY; I CALL TO HYUNDAI / HYUNDAI FINANCIAL EVERY DAY AND ALL THEY DO IS THEY TRANFER ME FROM ONE DEPARTMENT TO ANOTHER; THE CASE MANAGER ASSIGNED TO OUR CASE NEVER PICKS THE PHONE, NEVER CALLS BACK, TO REACH HIM I NEED TO CALL TO THE SUPERVISOR AND COMPLAIN AND ONLY THAN I RECEIVE A CALL FROM HIM. 2 MONTHS AGO HE STATED HE WOULD CLOSE THE CASE THE COMING MONDAY. NO ACTIONS SINCE THEN SO FAR.

THE HEADLIGHTS WILL GO OUT INTERMITTENTLY WHILE DRIVING. IT HAPPENS WHEN THE TURN SIGNAL IS ON. IT HAS HAPPENED THE VEHICLE IS STOPPED AT A RED LIGHT/STOP SIGN, AND WHEN THE VEHICLE IS ON THE HIGHWAY OR SEXONDARY ROADS. IT IS VERY UN NERVING BECAUSE YOU DONT KNOW WHEN IT MIGHT HAPPEN. IT HAS BEEN IN THE HYUNDAI DEALERSHIP SEVERAL TIMES TO BE REPAIRED BUT IT ATILL HAS THE SAME ISSUE. I CONTACTED HYUNDAI CORP ABOUT 25 DAYS AGO AND THEY STILL HAVE NOT SCHEDULED THE CAR IN TO BE CHECKED OUT. THEY ARE NOT TAKING THIS SERIOUS AT ALL. IT IS A SAFETY CONCERN TO US.

WHEN YOU TURN ON THE A/C THE CAR MAKES A NOISE LIKE THERE IS A MOTORCYCLE IN THE BACK SEAT - THE NOISE IS VERY NOTICEABLE WHEN YOU ARE IN IDLE OR SITTING AT A LIGHT -IT ALSO GETS TERRIBLE GAS MILEAGE - CERTAINLY NOT WHAT THEY ADVERTISE THE CAR WAS AT COCONUT CREEK HYUNDAI FOR OVER 40 DAYS AND THEY CHANGED THE FUEL INJECTORS / MOTOR MOUNTS / FLY WHEEL / AND SOME FAN FOR THE AC AT ONE POINT YOU COULD NOT SIT IN THE CAR WITH THE AC ON WELL HYUNDAI WANTED ME TO PAY THEM $3600 TO GET OUT OF THE LEASE ON A LEMON LAW DEAL - THAT IN MY OPINION IS TOTAL BS THEY SELL ME A LEMON OF A CAR AND THEY WANT TO CHARGE ME TO GET OUT OF IT WELL THE NOISE DID GET LESS ANNOYING BUT THE OTHER DAY IT IS BACK AGAIN AND I JUST HUNG UP ON THE DEALERSHIP ACCORDING TO THE SERVICE MANAGER THEY SEE OTHER VEHICLES LIKE THE GENESIS SEDAN AND THE NEW G80 HAVING THE SAME ISSUE HYUNDAI WILL NOT HELP ME AND CANNOT FIX THIS VEHICLE IS THERE ANYTHING THE FEDERAL GOVERNMENT CAN DO HOW ABOUT A NATIONWIDE RECALL ??? MAYBE THEN THEY WILL FIGURE OUT WHAT IS WRONG

AT AROUND 18500 MILES THIS CAR STARTED TO MAKE A VERY LOUD GRINDING NOISE AND VIBRATES ONLY WHEN THE AC IS ON THE DEALER AND THE HYUNDAI ENGINEER FIRST SAID IT WAS BAD GAS / CLOGGED FUEL INJECTORS / NOISE DOES NOT APPEAR WHEN THE AC IS OFF - RULING OUT BAD GAS THEN THEY SAID IT WAS THE FLY WHEEL - CHANGED THAT AND THE NOISE AND VIBRATIONS GOT WORSE THEN THEY SAID IS WAS THE MOTOR MOUNTS - NO CHANGE IN THE NOISE OF VIBRATIONS THEN THEY SAID IT WAS A FAN FOR THE AC UNIT - NOISE IS STILL THERE BUT A LITTLE QUIETER NOISE AND VIBRATION ONLY APPEARS WHEN THE AC IS ON AND IT DOES NOT MATTER IF THE CAR IS MOVING OR SITTING STILL OVERALL THEY HAVE NO CLUE WHAT IS WRONG WITH THIS CAR AND I HOPE THE GOVERNMENT FORCES GENESIS TO DO A MAJOR RECALL ON EVERY GENESIS SOLD